Tefal X-plorer Serie 120 AI Robot Vacuum Cleaner User Guide

Introduction and Safety

Before first use, please read the "Safety and use instructions" booklet carefully. For more information, visit www.tefal.com.

Product Overview

The Tefal X-plorer Serie 120 AI is an automatic robot vacuum cleaner designed for efficient cleaning. It features advanced sensors and navigation capabilities.

Main Robot Components:

  • 1. Flip cover
  • 2. Transparent window
  • 3. Control button
  • 4. Front bumper
  • 5. WIFI indicator light
  • 6. Warning indicator light
  • 7. Recharge button
  • 8. Start/Pause button
  • 9. Battery level indicator light

Dust Box and Filter Components:

  • 1. Dust box
  • 2. ON/OFF button
  • 3. Dust box cover
  • 4. Filter foam
  • 5. Pleatted filter

Setup and Installation

Charging the Robot

Plug the adaptor into the power jack on the side of the base. Hide the excess cord in the space provided on the back of the base. Only use the charger provided with the robot; do not use universal chargers.

Docking Station Placement

Place the docking station with 0.5 meters (approx. 1.6 feet) of clear space on each side and 1 meter (approx. 3.3 feet) in front. Ensure the docking station is on a hard floor and not near stairs. The cable must be tight. Do not place the docking station on carpet.

Initial Power On

Turn the robot upside down and switch the power ON (I). LED lights on the robot's dashboard will blink for approximately 50 seconds.

First Charge

Place the robot on the docking station, ensuring the charging plates on the robot touch those on the docking station. The battery symbols will blink, indicating charging. The robot charges fully in approximately 3 hours.

Operating Environment

The robot is equipped with drop sensors to detect stairs and gaps. To ensure correct detection of floor level differences, ensure there are no objects (like shoes, bags, or cables) on the floor near gaps or stairs. Objects can obstruct the sensors, potentially causing the robot to fall.

Operation

Starting, Pausing, and Resuming Cleaning

Press the Start/Pause button ▶️ to start cleaning. The robot will begin in boost mode. Press the button again to pause cleaning, and press it once more to resume.

Ending Cleaning and Returning to Dock

Press the Start/Pause button ▶️ to end cleaning. If the robot started from the docking station, it will return to it automatically. If the battery is low, the robot will return to the station to recharge even if cleaning is not complete.

Stand-by Mode

The robot enters stand-by mode after 5 minutes out of the docking station or 30 minutes on the docking station. To wake it up, press any button on the robot or start a cleaning cycle via the app.

Tefal Robots App

Download the free "Tefal Robots" app on your smartphone to fully utilize the robot's capabilities. Follow the in-app instructions for optimal use.

Wi-Fi Connection Status

  • Solid light: Robot is connected to your network.
  • Light OFF: Robot is not connected.
  • Blinking light: Connection is in progress.

Maintenance

General Cleaning

Regularly clean the robot's components to maintain optimal performance. It is recommended to wipe the robot's camera and laser window weekly with a dry cloth to prevent dust accumulation.

Cleaning Charging Contacts

Clean the charging contacts weekly. Turn the robot OFF and upside down, then wipe the contacts with a dry cloth. Do not use oil.

Dust Box and Filters

Empty the dust box after every use. Clean the dust box, foam filter, and pleatted filter weekly. Rinse the foam and dust box with water and allow them to air dry for 12 hours. Ensure all parts are completely dry before reinserting them into the robot. If the dust box is not properly locked, the flip cover will not close fully.

Main Brush Cleaning

Remove the brush guard by unclipping it. Pull out the main brush. Use the provided cleaning tool to cut any entangled hair and clean the brush. Ensure the rubber part at the tip of the brush is in place when reassembling. Lock the brush guard with the clips.

Side Brush Cleaning and Replacement

Clean the side brushes monthly by unclipping them and using a cleaning brush to remove debris. Replace side brushes every 6 months.

Wheel Cleaning

Clean the front, left, and right wheels monthly. Ensure the wheel shafts are clear of hair or fabric strips.

Sensor Cleaning

Weekly, clean the robot's camera and laser window with a dry cotton cloth to prevent dust accumulation that may affect performance.

Maintenance Schedule Summary

Cleaning Frequency:

  • Dust collector: After each use
  • Filter: Once a week
  • Brush: Once a week
  • Charging base: Once a week
  • Fall sensors: Once a week
  • Wheels: Once a month
  • Side brush: Once a month

Replacement Frequency:

  • Filter: Twice per year (pleated filter and foam)
  • Side brush: Twice per year

Replace the pleated filter and foam every 6 months for optimal performance.

Disposal and Recycling

Do not dispose of the robot in household waste. Always wear gloves and protective gear when handling the battery. Before removing the battery, turn the robot OFF and upside down. Remove the battery cover, disconnect the battery connector, and recycle both the battery and the robot at designated collection points.

Troubleshooting

Refer to the following table for common error codes and solutions:

Display CodeError DescriptionPossible Cause / Solution
1032Robot cannot locate docking stationDocking station not connected to mains; ensure clear space around the station.
2001Robot turns off due to low batteryBattery is weak; manually return robot to dock for charging.
2010Robot is no longer on the groundRobot not at ground level; place robot on the ground.
2020One of the robot's wheels is jammedWheel jammed; turn off robot and remove obstruction.
2021Vacuuming motor is jammedMotor jammed; contact after-sales service quoting error code 2021.
2022Power brush is jammed/blockedBrush not working correctly; turn off robot, remove obstruction, and clean brush.
2024Robot is blocked / cannot find its routeRobot blocked; move to an uncluttered space and restart.
2025Problem with fall sensorsFall sensors are dirty; clean with provided cloth. Robot may be jammed at stairs; move robot.
2030Dust collector is not attachedRobot cannot start without dust collector; attach properly.
2040Navigation sensors are damagedRobot cannot turn on properly; contact after-sales service quoting error code 2040.
2041Gyroscope is damagedRobot cannot turn on properly; contact after-sales service quoting error code 2041.
2050Robot faced an issue / does not turn onSwitch robot off/on and place on docking station. Ensure sufficient battery charge.

Specific Situations:

  • Robot Stuck: If stuck, the robot stops. Move it to the docking station or to a clear area (within 1m) and press Start/Pause to resume.
  • Eternal Stop: If the robot stops and the warning light blinks, switch it OFF/ON and place it back on the dock.
  • Battery Low (below 10%): Robot enters low power mode. Place it on the docking station to recharge.
  • Brush Stuck: If the brush is stuck (e.g., by carpet fringe), the robot stops. Clean the brush and place it on the dock or a clear area to resume.

Special Tests

Straight Line Test: For measuring dust collection performance (IEC 62885-7), testers can activate this mode by pressing and holding START/PAUSE + RECHARGE buttons after switching on the robot until lights stop blinking. Press RECHARGE once to launch the test. Ensure the battery is sufficiently charged. To deactivate, switch the appliance OFF and ON again.

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