Tefal X-Plorer Serie 240 AI+ User Guide

Please read the "Safety and use instructions" booklet before first use. For more information, visit www.tefal.com.

Product Overview

The robot vacuum cleaner and its accessories include:

1. LiDAR: Navigation sensor.
2. Flip cover: Access to dust box.
3. 3D Vision cameras: For object detection and navigation.
4. Main brush: Collects debris from the floor.
5. Side brush: Sweeps debris towards the main brush.
6. Bumper: Protects the robot and furniture upon collision.
7. Anti-drop sensors: Prevent the robot from falling down stairs.
8. Main brush cover: Secures the main brush.
9. Wheel: For robot movement.
10. Battery: Powers the robot.
11. Dust collecting channel cover: Part of the dust collection system.
12. Home button: Press to return the robot to its charging station.
13. Power / Start / Pause button: Press and hold to turn on/off; press to start/pause cleaning.
14. WiFi indicator light: Shows WiFi connection status (Off: disabled, Blinking slowly: waiting for connection, Steady: connected).
15. Reset button: For resetting the robot.
16. Dust box: Collects dust and debris.
17. Cleaning tool: For maintenance, includes a brush and blade.
18. Dust box handle: For easy removal of the dust box.
19. Dust box opening: Access to empty the dust box.
20. Dust box latch: Secures the dust box.
21. Filter handle: For removing the filter.
22. Filter: Traps fine dust particles.
23. Vacuum only module: Used for vacuuming without mopping. Keep installed when not mopping.
24. Charging contacts: On the module/tank for connecting to the station.
25. Vacuum only module latch: Secures the module.
26. Dust trap door: Part of the dust box mechanism.
27. Wheel: For robot movement.
28. Vibrating water tank: Holds water for mopping. Replaces the "vacuum only" module.
29. Charging contacts: On the water tank.
30. Water tank latch: Secures the water tank.
31. Stopper: Seals the water tank opening.
32. Dust trap door: Part of the water tank mechanism.
33. Vibrating mop bracket: Holds the mop and vibrates for cleaning.
34. Washable grey mop: For standard mopping.
35. Washable blue scrubbing mop: For hard stains.
36. Washable green microfiber mop: For dry dusting or light cleaning without water.
37. Hygiene+ dust bag: For the automatic dust collecting station.
38. Hygiene+ dust bag handle: For installing/removing the dust bag.
39. Automatic dust collecting station: Charges the robot and empties its dust bin.
40. Station lid: Covers the dust bag chamber.
41. Status indicator light: On the station (Light off: charging/powered off, White blinking: dust collecting, White light on: station plugged in and robot not connected, Red: lid open/bag not installed, Red blinking: bag full/error).
42. Charging contacts: On the station.
43. Suction inlet: Where dust is drawn into the station.
44. Eject button of the dust bag: Releases the dust bag from the station.
45. Dust bag handle insertion slot: Guides the dust bag handle.
46. Dust bag chamber: Holds the Hygiene+ dust bag.
47. Dust channel cover: Covers the dust channel in the station.

Before Cleaning

To improve cleaning efficiency, prepare the area:

Tidy up cables, cords, and small, loose items.
Remove unstable, fragile, precious, or dangerous items from the floor.
Ensure room doors are open.
Be aware that the robot may encounter difficulties on dark floors, carpets with fringes, thick carpets, or very light carpets.
For optimal anti-drop sensor performance, remove items from stairs.
When using the robot in raised areas, place a physical barrier at the edge of a drop.
Avoid narrow spaces where the robot might get blocked.
Ensure areas are well-illuminated for proper "3D Vision" operation.

Install the Robot

Follow these steps to set up your robot and station:

Station Placement:

Install the Automatic Dust Collecting Station on a hard, flat floor (avoid parquet, wood, or carpet).
Place the station against a wall in a clear space, with no stairs directly in front.
Maintain at least 0.5 meters (approx. 1.6 feet) of clearance on each side and 1.5 meters (approx. 5 feet) in front of the station.
Ensure the location has good Wi-Fi signal strength.
Keep the area around the station clear of objects, reflective surfaces, mirrors, tables, and chairs.
Avoid placing the station in direct sunlight.
Plug in the power cable, ensuring it stays against the wall.

Robot Setup:

Remove all protective films from the station and the robot.
Install the side brush by gently clipping it onto the robot until you hear a click.
Turn on the robot by pressing and holding the Power / Start / Pause button for approximately 5 seconds until the lights turn on.
Manually place the robot against the station. The dust collection will activate automatically for a few seconds once docked.
Allow 3-4 hours for the robot to fully charge. Ensure it is fully charged before the first cleaning.

First Cleaning and Mapping:

During the first cleaning in a new environment, the robot will create a home map.
To improve map accuracy, keep the "vacuum only" module installed and do not use the vibrating water tank.
Do not lift the robot during the first cleaning, as this can prevent map creation.
If you have carpets with fringes, place barriers around them to prevent the robot from getting stuck, which can also disrupt map creation.
If an outdoor area (garden, balcony) is accessible with a low threshold or no threshold, close the access to prevent the robot from going outside.

Connect the Robot with the Free App

Scan the provided QR codes for video guides on how to connect the robot to the app and for detailed pairing instructions.

Use the Main App Features

Scan the provided QR codes for video guides on how to use the main features of the application.

Use the Robot Without the App

You can operate the robot using the buttons on the device:

Start Cleaning: Press the Start button for automatic cleaning. The robot will scan the area, divide it into zones, clean each zone, and then clean zone edges.
Pause/Resume: Press the Start button at any time to pause cleaning and press it again to resume.
Wake Up: If the robot is on standby, press the Start button once to wake it up, and a second time to start cleaning.
Automatic Return to Station: The robot will automatically return to its station at the end of a cleaning session or if the battery level is too low. It will resume cleaning after charging if necessary.
Manual Return to Station: Press the Home button once to stop the robot at any time and send it back to the station. If the robot is on standby, press the Home button once to wake it up, and a second time to send it back to the station.
Station Not Found: If the robot fails to find the station, manually place it in front of the station and press the Home button.
Dust Collection: Once docked, dust collection will activate automatically for a few seconds. Note that there is a minimum 5-minute interval between dust collections.

Note: During the initial relocation sequence when starting a cleaning session, the robot moves away from the station, reducing motor power and stopping mop vibration. This is normal behavior.

The Difference Between the Two Tanks

The robot requires one of the two modules to be installed to function and charge:

"Vacuum only" module: Use this for "vacuum only" mode (without mopping).
Water tank: Use this for "vacuum & mop" mode.

Both modules are equipped with charging contacts. The robot will not charge if no tank is installed.

Use the Robot Without the Mopping Function ("Vacuum Only" Mode)

To use the robot for vacuuming only:

Install the "vacuum only" module at the back of the robot. Ensure it is correctly installed by listening for a click sound.
Start cleaning using the Start button or the app.
Keep the "vacuum only" module installed when not using the mopping function.

Use the Robot with the Mopping Function ("Vacuum & Mop" Mode)

Follow these steps for combined vacuuming and mopping:

Mop Types:

Washable grey mop: For standard use.
Washable blue scrubbing mop: For hard stains.
Washable green microfiber mop: For dry dusting or light cleaning without water.

Water Tank Preparation:

Open the stopper of the water tank and fill it with clean water. Do not use hot water.
Warning: Do not add cleaning agents to the water tank, as this may clog the pipes and impair function.
Moisten the mop cloth with water before use, unless using the green microfiber mop.
Attach the mop to the vibrating mop bracket.

Installing the Water Tank:

Unclip the "vacuum only" module by pressing its latch and pulling it out.
Take the water tank and clip it at the back of the robot until you hear a click sound.
Press the Start button or use the app to begin cleaning. The vibrating mop bracket will activate automatically with a left-to-right motion.

Carpet and Zone Management:

Warning: Do not use the mopping function on carpets.
To avoid mopping carpets, you can set "no mop zones" in the app. Navigate to "Customize your floor" > "Zones" > "No mop zones", then define and save the zones. The robot will not clean in these areas when the water tank is installed.

After Cleaning:

Unclip the water tank by pressing the latch and pulling it out.
Empty any remaining water from the tank.
Remove the dirty mop cloth. Wash it under water or in a washing machine and let it air dry for 24 hours. Replace the mop cloth after approximately 100 washes.
Install the "vacuum only" module for charging the robot.

Information about 3D Vision

Scan the provided QR code for more information on the robot's artificial intelligence features.

The robot's 3D Vision system can detect and avoid small obstacles (minimum size approximately 3 cm x 3 cm x 3 cm) on its cleaning path, reducing the risk of getting stuck.

The robot can recognize certain objects. When an object is detected and avoided, a corresponding icon appears on the app. A generic icon is displayed for unrecognized items.
Limitations: Black, transparent, and reflective objects may not be detected.

Maintain the Robot and Its Accessories

Always switch off the robot (hold Start button for 5 seconds) and unplug the station before performing maintenance.

Weekly Maintenance:

Clean Sensors: Wipe the robot's sensors (front, top, back, bottom) and the station's sensors and charging contacts with a clean, soft, dry cloth. Wipe the two buttons on top of the robot.
Clean Dust Box: After each use, the robot automatically empties the dust box. However, some residue may remain. Open the flip cover, lift the dust box by its handle, push the side latch to open, empty the dirt, and close the box. Clean the dust box hinges if the flip cover does not open/close properly.
Clean Filter: Remove the filter using its handle. Use the brush part of the cleaning tool to clean the filter. The filter and dust box can be washed under water; allow them to air dry for 24 hours. Never use the robot without the pleated filter, as it can damage the robot.
Clean Main Brush: Turn the robot upside down. Press the latches of the brush cover, remove it, and take out the main brush. Remove tangled hair from the brush using the blade on the cleaning tool. Reinstall the brush and cover until they click.
Clean Side Brush: Turn the robot upside down. Grip the side brush by its plastic parts and pull to unclip it (do not pull the bristles). Remove tangled hair. Re-install the side brush by clipping it until it clicks.

Monthly Maintenance:

Clean Wheels: Turn the robot upside down and clean the wheels to remove any tangled hair or dirt.

Replace the Dust Bag When It's Full

The station's indicator light will blink red when the dust bag is full. Scan the QR code for a video demonstration.

Open the station lid.
Press the Eject button.
Take out the used dust bag by its handle and dispose of it.
Take a new Hygiene+ dust bag and install it by sliding the handle into the insertion slot and clipping it to the station until it clicks.
Close the station lid. The light indicator should turn white briefly before turning off.

Troubleshooting Station Indicator Light:

If the light indicator remains red after replacing the dust bag, ensure the bag is correctly installed and the lid is closed.
If dust collection stops prematurely or the light is red, a blockage may be present in the station's dust channel. Unplug the station, reverse it, remove the 5 screws holding the dust channel cover, clean any obstructions, replace the cover and screws, and plug it back in. Then, place the robot on the station and press the Home button to test dust collection.
If the station fails to empty the robot's dust box, a blockage may be in the robot's dust channel. Switch off the robot (hold Start for 5 seconds), reverse it, remove the 4 screws holding the robot's dust channel cover, clean any obstructions, replace the cover and screws, reverse the robot, switch it on (hold Start for 5 seconds), and place it on the station. Press the Home button to test dust collection.

Component Replacement Frequency

Components and accessories can be purchased at www.tefal.com.

Component	Cleaning	Replacing
Dust box	After each use	Not applicable
Water tank	After each use	Not applicable
Mops	After each use	After 100 washes
Filter	Once a week	Twice a year
Main brush	Once a week	If required
Side brush	Once a week	Twice a year
Sensors	Once a week	Not applicable
Station	Once a week	Not applicable
Wheels	Once a month	Not applicable
Hygiene+ dust bag	Not applicable	When full

Store the Robot When You Don't Use It

To extend battery lifespan:

Always keep the robot charging at its station.
If storing for a long period, fully charge the battery, switch off the robot (hold Start button for 5 seconds), and store it in a cool, dry place.

Do's and Don'ts

Do's:

Use the anti-drop sensors to detect stairs; the robot will change direction.
For optimal anti-drop sensor efficiency, remove items from stairs.
When using the robot in a raised area, place a physical barrier at the edge of a drop.
Tidy up cables, cords, and small items before cleaning.

Don'ts:

Do not shake the robot.
Do not try to disassemble the vibrating mop bracket from the water tank.
Do not put water or wet cloths on the robot.
Do not charge the robot when the ground is flooded.
Do not submerge the robot in water.
Do not use the robot on wet surfaces or surfaces with standing water.
Do not use the product if the cord or charger is damaged.
Dispose of the battery according to local laws and arrangements before discarding the device.
Do not leave children unattended or allow them to play with the robot.
Do not use the robot outside the home.
Do not use the robot in overheated environments or when the temperature is below 0°C (32°F) or above 40°C (104°F).
Do not spread cleaning agents on the floor before using the robot.
Do not use cleaning agents, aerosol cleaners, or cleaning sprays on the robot or filter.
Do not throw the robot into fire.
Do not use the robot to clean broken glass.
Do not try to use the robot without the "vacuum only" module or the water tank.
Do not remove the "vacuum only" module or water tank while the robot is running.
Do not walk or climb on the robot, or move it with your foot.
Do not allow children or pets to ride on the robot.
Do not place any item on the robot.
Do not use the robot without the filter, as it can damage the robot.

Common Issues and Solutions

FAULT	SOLUTION
Cannot start the robot	Ensure the robot is connected to power and the battery is fully charged. Make sure the robot is ON (press and hold START for 5 seconds). Ensure the "vacuum only" module or water tank is installed. Check if the dust box and water tank are properly installed.
The robot suddenly stops working	Check if the robot is stuck or blocked by obstacles. Check if the battery is too low. Switch OFF the robot (hold START for 5 seconds), wait 30 seconds, then switch ON to restart. The appliance may be overheating: Stop it, let it cool for at least 1 hour. If overheating occurs repeatedly, contact an Approved Services Center.
Cannot charge the robot	Ensure the station is properly connected to power. Ensure the robot is ON (press and hold START for 5 seconds). Check if the charging indicator on the robot is flashing. Wipe dust off charging contacts with a dry cloth. Ensure the robot and station are connected via charging contacts. Ensure the "vacuum only" module or water tank is installed. Verify the station light is white when connected to power and the robot is not docked.
The charger is getting hot	This is normal. The robot can remain permanently connected to the station.
The robot cannot return to the station	Clear objects from the station's vicinity (0.5m sides, 1.5m front). Ensure the robot starts cleaning without abnormal movement. The robot may take longer to return if the station is far away. Clean charging contacts with a dry cloth. Ensure the station light is white when connected to power and the robot is not docked.
The cleaning schedule is not executed	Ensure the robot is powered ON (hold START for 5 seconds). Verify the cleaning schedule is set correctly in the application and saved. Check if the battery level is sufficient to start cleaning. The robot will not start scheduled cleaning if a task is already in progress. Check if the dust box and water tank are properly installed.
The suction is whistling or running is very loud during cleaning	Check the suction inlet for obstructions. Empty the dust bin. Clean the filter. Ensure the filter is dry if it became wet. Check if the dust box and water tank are properly installed. Check if the main brush or side brush is blocked by foreign items; remove and clean them.
The central brush does not rotate	Check if the main brush is blocked by foreign items; remove and clean it. Ensure the central brush and brush cover are correctly installed.
Abnormal action or sweep route of the robot	Clean sensors with a dry cloth. Switch OFF the robot (hold START for 5 seconds), wait 30 seconds, and switch ON to restart.
No water released during mopping	Ensure there is enough water in the water tank. Check if the water tank is correctly installed. Verify the humidity level setting in the application. Check if the water outlet is blocked.
The robot cannot connect to your Wi-Fi network	Ensure your Wi-Fi router supports 2.4GHz and 802.11 b/g/n bands (5GHz is not supported). Check automatic reconnection to your domestic Wi-Fi network. Activate your smartphone's mobile data. Do not use a VPN (Virtual Private Network). Retry the pairing process, ensuring the correct Wi-Fi network and password are used. Keep your phone close to the robot and station during pairing. Unplug and replug the product if multiple attempts fail. Reset the robot: open the flip cover, press and hold the Home button for 15 seconds. Press and hold the Home and Start buttons for 5 seconds until both lights blink. Restart your smartphone. If a warning window appears for internet connection, maintain the connection with the robot. If the failure persists, contact support. Ensure the station light indicator is white when connected to power and the robot is not on the station.
The map is lost	The map may be lost if the robot was manually moved during cleaning or if the environment changed. Restart mapping by initiating a new exploration or cleaning session from the station via the app.
The robot returns to the station before it has finished cleaning	The battery level may be too low; the robot will charge and resume. The robot may be unable to reach certain areas due to furniture or barriers; tidy these areas. Verify "no go zones" and "no mop zones" in the app and adjust them as needed.
The robot gets stuck	Manually remove the stuck item and restart the cleaning session. If stuck under furniture, set a physical barrier or a "no go zone" in the app. Rotate and press the wheels to check for and remove any wrapped foreign objects.
The robot fails to recognize objects	Ensure the cleaning area is well-illuminated. Clean the lenses and sensors with a clean, soft, dry cloth. Make sure the lenses and sensors are not blocked.

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