Tefal X-plorer Serie 120 AI Robot Vacuum Cleaner
User's Guide
Important Safety Information
Before first use, please read carefully the "Safety and use instructions" booklet.
For more information, visit: www.tefal.com
Getting Started
Understanding Your Robot
The robot may encounter difficulties on certain types of carpets, such as those with fringes, very thick pile, or those that are too light (e.g., bathroom carpets).
Robot Components
The main components of the robot are:
- 1. Flip cover
- 2. Transparent window
- 3. Control button
- 4. Front bumper
- 5. WIFI indicator light ?
- 6. Warning indicator light ⚠️
- 7. Recharge button ⚡
- 8. Start / Pause button ▶️ / ⏸️
- 9. Battery level indicator light ?
Dust Collector and Filters
- 1. Dust box
- 2. ON/OFF button ?
- 3. Dust box cover
- 4. Foam filter
- 5. Pleated filter
Charging the Robot
Connecting the Charging Base:
Plug the adapter into the power jack on the side of the base. Hide the excessive cord on the back of the base in the provided space. Use only the charger supplied with the robot; do not use universal chargers.
Docking Station Placement:
Position the docking station with at least 0.5m of clear space on the sides and 1m in front. Do not install the docking station near stairs. Ensure the cable is taut. Always place the docking station on a hard floor, not on carpet.
Connect the power cord plug to the main socket.
Do not place any objects inside the docking station.
Initial Charging Sequence:
Turn the robot upside down and switch the power ON (I). LED lights on the robot's dashboard will blink for approximately 50 seconds.
Charging Status:
- ON (I): The robot is charging (approximately 3 hours for a full charge).
- OFF (O): The robot cannot charge.
Battery Care:
To extend battery lifespan, always keep the robot charging on the docking station when not in use. If the robot will not be used for an extended period, fully charge the battery, then remove it and store it in a cool, dry place.
Drop Sensors
The robot is equipped with drop sensors to detect stairs and gaps. The robot will change direction upon detection. To ensure correct detection of floor level differences, ensure no objects (like bags or shoes) are placed on the floor near gaps or stairs, or on the stair steps.
- Robot near stairs without objects: ✔️
- Robot near stairs with shoes, bags, or other objects: ❌ (The robot may not detect stairs properly and could fall.)
Starting and Controlling Cleaning
Press the ▶️ button to start cleaning, or use the Tefal Robots application. The robot will begin cleaning in boost mode.
Press the ⏸️ button to pause cleaning. Press it again to resume cleaning.
Press the ▶️ button to end the cleaning cycle. If the robot started from the docking station, it will return to it upon completion.
Stand-by Mode
The robot enters stand-by mode after 5 minutes out of the docking station or 30 minutes on the docking station. To wake the robot, press any button or start a cleaning session from the app.
When a cleaning cycle finishes, the robot automatically returns to the docking station to recharge. If the battery is low and cleaning is incomplete, the robot will still return to recharge. The start/pause light will remain illuminated for about 30 minutes while it enters stand-by mode. Once fully recharged, the robot will resume cleaning from where it stopped.
Tefal Robots Application
Download the free "Tefal Robots" app on your smartphone to access all robot features. Follow the in-app instructions to enjoy the robot's full capabilities.
Wi-Fi Connection Status
- When the ? is ON, the robot is connected to your network.
- When the ? is OFF, the robot is not connected.
- When the ? is blinking, the connection is in progress.
Maintenance
Cleaning Charging Contacts
Once a week, turn the robot OFF (O) and place it upside down. Wipe the charging contacts with a dry cloth. Do not use oil. Clean the charging contacts weekly.
Emptying and Cleaning the Dust Box and Filters
To empty the dust box: Open the flip cover, lift the dust box handle, and remove the dust box. Open the dust box cover from the top to empty it.
To clean the filters: Pull out the filter frame to remove the pleated filter and the foam filter. Gently tap the pleated filter over a bin to remove dust; do not wash it with water. Rinse the foam filter and the dust box with water and allow them to air dry for 12 hours. Once completely dry, reinsert them: first the foam and pleated filter, then the dust box with the handle lifted, pushing down on the handle to lock it. If the dust box is not locked correctly, the flip cover will not close fully. Empty the dust box after every use. Clean the dust box, filters, and foam weekly.
Cleaning the Main Brush
Turn the robot OFF (O) and place it upside down. Unlock the brush guard using the two lockers.
Remove the brush guard and pull out the brush. Clean the brush using the blade side (to cut hair) and the brush side (to remove debris) with top-to-bottom movements.
Reassemble the brush and brush guard. Ensure the rubber part at the brush tip is correctly positioned. Lock the brush guard with the two lockers.
Cleaning the Side Brush
To clean the side brush, unclip and remove it. Use a cleaning brush to clean the side brush and any tangled debris from its slot. Clean side brushes once a month.
Replacing the Side Brush
Replace side brushes every 6 months. Discard old brushes and attach new ones to the robot.
Cleaning the Wheels
Clean the front, left, and right wheels once a month. The wheel shaft can become entangled with hair, threads, etc., so clean it regularly.
Cleaning Sensors
It is recommended to weekly wipe the robot's camera, laser window, and sensors with a dry cotton cloth to prevent dust accumulation, which can affect product performance.
Maintenance Schedule
A summary of cleaning and replacement frequencies:
| Component | Cleaning Frequency | Replacement Frequency |
|---|---|---|
| Dust collector | After each use | Not applicable |
| Filter | Once a week | Twice per year |
| Brush | Once a week | If required |
| Charging base | Once a week | Not applicable |
| Fall sensors | Once a week | Not applicable |
| Wheels | Once a month | Twice per year |
| Side brush | Once a month | Twice per year |
Replacing Filters
Replace the pleated filter and foam filter every 6 months to maintain optimal performance.
Disposal
Do not throw the robot in the bin. Always wear gloves and protective gear when handling.
Battery Removal and Recycling:
Attention: Before removing the battery, turn the robot upside down to switch it OFF (O) and access the battery slot. Remove the battery cover and disconnect the battery connector. Recycle the battery and robot.
Operating Temperature
The robot operates within a temperature range of 0°C to 32°F (0°C to 32°F) and 40°C to 104°F (40°C to 104°F).
Troubleshooting
Refer to the following table for common error codes and their solutions:
| Display Code | Error Description | Possible Cause / Solution |
|---|---|---|
| 1032 | The robot is unable to locate its docking station. | The docking station is not connected to the mains. Connect the base to the mains. The docking station is not easily accessible due to cluttered floor space. Ensure the robot has easy access by clearing clutter around the docking station. |
| 2001 | The robot will turn off due to low battery power. | Battery power is weak, and the robot cannot return to the docking system. Manually return the robot to the docking station to recharge. |
| 2010 | The robot is no longer positioned on the ground. | The robot is not at ground-level. Place the robot on the ground. |
| 2020 | One of the robot's wheels is jammed. | A wheel is jammed and not working properly. Turn off the robot and remove the blocking element. |
| 2021 | The vacuuming motor is jammed. | The robot cannot turn on properly. Contact after-sales service, quoting error code 2021. |
| 2022 | The power-brush is jammed/blocked. | The power-brush is not working correctly. Turn off the robot and remove the blocking element. Clean the power-brush using the provided tool to remove hair. |
| 2024 | The robot is blocked. The robot is unable to find its route. | Move the robot to an uncluttered space and restart vacuuming. Move the robot. |
| 2025 | The robot has a problem with its fall sensors. | Fall sensors are dirty. Clean them with the provided cloth. The robot is jammed at the top of stairs. Move the robot. |
| 2030 | The robot's dust collector is not attached. | The robot cannot start without its dust collector. Attach the dust collector and its filter properly. Place them inside the appliance. |
| 2040 | The robot's navigation sensors are damaged. | The robot cannot turn on properly. Contact after-sales service, quoting error code 2040. |
| 2041 | The robot's gyroscope is damaged. | The robot cannot turn on properly. Contact after-sales service, quoting error code 2041. |
| 2050 | The robot faced an issue. | Switch the robot off and on again, and place it back on the docking station. After booting, the robot will be ready for commands. |
| (No Code) | The robot does not turn on. | The robot lacks sufficient battery power to turn on. Place the robot on the docking station; ensure the ON/OFF switch underneath is OFF. Then, set the switch to ON. |
Specific Error Scenarios:
1. Robot Stuck: If the robot gets stuck, it stops itself, the warning light turns on, and a message appears in the app. Options:
- Move the robot to the docking station. It will restart when a new cleaning session is launched (from robot or app).
- Move the robot to the floor within 1 meter and press START/PAUSE to resume. The robot will attempt to relocalize and continue cleaning.
2. Eternal Stop: If the robot stops outside its docking station and the warning light blinks, it indicates a critical issue. Switch the robot OFF/ON using the switch underneath and place it back on the docking station. It will restart when a new cleaning session is launched.
3. Battery Low: If the battery drops below 10%, the robot enters a low battery mode (warning light ON, last battery segment blinking). Place the robot back on the docking station to recharge. It will restart when a new cleaning session is launched.
4. Brush Stuck: If the brush gets stuck (e.g., by carpet fringe, shoelace), the robot stops, the warning light stays on, and an app message appears. Options:
- Clean the brush and place the robot on the docking station. It will restart when a new cleaning session is launched.
- Clean the brush, place the robot on the floor within 1 meter, and press START/PAUSE to resume. The robot will attempt to relocalize and continue cleaning.
Straight Line Test
To measure dust collection performance according to IEC 62885-7, testers can activate the straight line test. Press and hold the START/PAUSE button and the RECHARGE button simultaneously just after switching on the robot, until the robot's lights stop blinking. Once the robot is ready, press the RECHARGE button once to launch the test mode. Ensure the battery is sufficiently charged. To deactivate this test mode, switch the appliance OFF and ON again using the ON/OFF switch.
