Tefal X-plorer Serie 120 AI Robot Vacuum Cleaner

User Manual

Introduction & Safety

Welcome to your Tefal X-plorer Serie 120 AI robot vacuum cleaner. Before first use, please read the "Safety and use instructions" booklet carefully.

For more information, visit www.tefal.com.

Note: Features may vary depending on the model.

Obstructions to avoid: Be aware of items on the floor that could obstruct the robot, such as shoes, stools, bags, cables, bowls, books, or liquids, especially on staircases.

Carpet Considerations: Your robot may encounter difficulties on carpets with fringes, those that are too thick, have long piles, or are too light (e.g., bathroom carpets).

Product Overview

Diagram illustrating the robot's main components:

Dust box components:

Getting Started & Charging

Charging the Docking Station: Plug the adaptor into the power jack on the side of the base. Hide excess cord in the provided space at the back of the base. Use only the charger provided with the robot; do not use universal chargers.

Docking Station Placement: Position the docking station with 0.5m (approx. 1.6ft) of clear space on each side and 1m (approx. 3.3ft) in front. Do not place it near stairs. Ensure the power cord is taut. Always place the docking station on a hard floor, not on carpet.

Initial Setup: Turn the robot upside down and switch the power ON (I). LED lights on the robot's dashboard will blink for approximately 50 seconds.

Charging the Robot: Place the robot on the docking station, ensuring the charging plates on the robot align with those on the station. The battery symbols will blink. The robot is charging when the indicator is ON (I). A full charge takes approximately 3 hours. The robot cannot charge when the indicator is OFF (O).

Battery Lifespan: To extend battery life, keep the robot charging on the docking station when not in use. For extended periods of non-use, fully charge the battery, remove it, and store it in a cool, dry place.

Operation

Starting Cleaning: Press the ▶️ button or use the Tefal Robots application on your smartphone to start cleaning. The robot will begin in boost mode.

Pausing/Resuming Cleaning: Press the ▶️ button to pause cleaning. Press it again to resume.

Ending Cleaning: Press the ▶️ button to end the cleaning cycle. If the robot started from the docking station, it will return to it upon completion.

Stand-by Mode: The robot enters stand-by mode after 5 minutes out of the docking station or 30 minutes in the docking station. To wake it up, press any button on the robot or start a cleaning session from the app.

Automatic Recharging: If the battery is low, even if cleaning is not complete, the robot will return to the docking station to recharge. The Start/Pause light will remain lit for about 30 minutes during this process. Once fully recharged, the robot will automatically resume cleaning from where it left off.

Tefal Robots App: Download the free "Tefal Robots" app from the App Store or Google Play to fully utilize the robot's capabilities. Follow the in-app instructions.

WIFI Connection Status:

Maintenance

Regular maintenance ensures optimal performance and longevity of your robot.

Cleaning Components

Replacing Components

Specific Cleaning Procedures:

Cleaning Charging Contacts:

Turn the robot OFF (O) and upside down. Wipe the charging contacts with a dry cloth once a week. Do not use oil.

Emptying and Cleaning the Dust Box:

Open the flip cover, lift the dust box handle, and remove the dust box. Open the dust box cover from the top to empty it. Pull out the filter frame to remove the pleated filter and foam.

Gently tap the pleated filter over a bin to remove dust (do not wash with water). Rinse the foam and dust box with water and let them air dry for 12 hours. Reassemble by first placing the foam and filter, then the dust box, ensuring it locks securely (the flip cover should close fully).

Empty the dust box after every use and clean the dust box, filter, and foam weekly.

Cleaning the Main Brush:

Turn the robot OFF (O) and upside down. Unlock the brush guard using the two lockers. Remove the brush guard and pull out the brush. Clean the brush with the provided blade side (to cut hair) and the brush side (to remove debris). Reassemble the brush and guard, ensuring the rubber part is in place, and lock the guard.

Cleaning the Side Brush:

Unclip and remove the side brush. Use the cleaning brush to clean the side brush and any entanglements in its slot. Clean side brushes once a month.

Replacing Side Brushes:

Replace side brushes every 6 months. Discard old brushes and attach new ones.

Cleaning Wheels:

Clean the front, left, and right wheels monthly. The wheel shaft can get entangled by hair or cloth strips; clean it promptly.

Cleaning Sensors:

Weekly, gently wipe the robot's camera, laser window, and sensors with a dry cotton cloth to prevent dust accumulation that can affect performance. This includes the rear, left, front, and right antifall sensors.

Maintenance Schedule Summary:

Component Cleaning Replacement
Dust collector After each use Not applicable
Filter Once a week Twice per year
Brush (Main) Once a week If required
Charging base Once a week Not applicable
Fall sensors Once a week Not applicable
Wheels Once a month Not applicable
Side brush Once a month Twice per year

Troubleshooting

Refer to the table below for common error codes and their solutions.

Display Code Description of the Error Possible Cause / Solution
1032 The robot is unable to locate its docking station. Cause: Docking station not connected to mains, or cluttered space around it. Solution: Connect base to mains; clear space around the docking station for easy access.
2001 The robot will turn off due to low battery power. Cause: Battery is weak and cannot return to the docking system. Solution: Manually return the robot to the docking station to recharge.
2010 The robot is no longer positioned on the ground. Cause: Robot is not at ground-level. Solution: Place the robot on the ground.
2020 One of the robot's wheels is jammed. Cause: Wheel is jammed and not working properly. Solution: Turn off the robot and remove the blocking element.
2021 The vacuuming motor is jammed. Cause: Robot unable to properly turn on. Solution: Contact after-sales service, quoting error code 2021.
2022 The power brush is jammed/blocked. Cause: Power brush not working correctly. Solution: Turn off the robot, remove the blocking element, and clean the brush with the provided tool.
2024 The robot is unable to find its route. Cause: Robot is blocked. Solution: Move the robot to an uncluttered space and restart cleaning.
2025 The robot has a problem with its fall sensors. Cause: Fall sensors are dirty, or robot is jammed at the top of stairs. Solution: Clean sensors with the provided cloth; move the robot.
2030 The robot's dust collector is not attached. Cause: Robot cannot start without dust collector. Solution: Attach the dust collector and filter properly.
2040 The robot's navigation sensors are damaged. Cause: Robot unable to properly turn on. Solution: Contact after-sales service, quoting error code 2040.
2041 The robot's gyroscope is damaged. Cause: Robot unable to properly turn on. Solution: Contact after-sales service, quoting error code 2041.
2050 The robot faced an issue. Solution: Switch the robot off and on again, and place it back on the docking station. It will be ready for commands after booting.
(No Code) The robot does not turn on. Cause: Insufficient battery power. Solution: Place robot on docking station, ensure ON/OFF switch is ON.
Robot Stuck Robot stops, warning light on, message in app. Option 1: Move robot to docking station, restart cleaning. Option 2: Move robot to floor (within 1m), press Start/Pause to resume cleaning. Robot will attempt to relocalize.
Eternal Stop Robot stopped outside docking station, warning light blinking. Solution: Switch robot OFF/ON, place back on docking station, restart cleaning.
Battery Low (<10%) Warning light ON, last battery segment blinking. Solution: Place robot on docking station to recharge. Robot will restart cleaning after recharge.
Brush Stuck Robot stops, warning light ON, message in app. Option 1: Clear brush, place robot on docking station, restart cleaning. Option 2: Clear brush, place robot on floor (within 1m), press Start/Pause to resume cleaning. Robot will attempt to relocalize.

Special Tests

Straight Line Test (IEC 62885-7)

To measure dust collection performance according to IEC 62885-7:

  1. After switching on the robot, press and hold both the START/PAUSE (▶️ / ⏸️) and RECHARGE () buttons until the robot's lights stop blinking.
  2. Once the robot is ready, press the RECHARGE () button once to launch the test mode.

Note: The battery must be sufficiently charged for this test. To deactivate the test mode, switch the appliance off and on again using the ON/OFF switch.

Disposal

Important: Do not throw the robot in the bin. Always wear gloves and protection when handling the robot for disposal. Before removing the battery, turn the robot OFF (O) and upside down to access the battery slot. Remove the battery cover, disconnect the battery connector, and recycle the battery and robot responsibly.

Operating Temperatures

Operating Temperature: 0°C to 40°C (32°F to 104°F)

Storage Temperature: 0°C to 32°F (This range appears unusual; typically storage is also above freezing.)

Models: X-Plorer Serie 120 AI Robot Vacuum Cleaner, X-Plorer Serie 120 AI, Robot Vacuum Cleaner

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