MSpa Owner's Manual

Welcome to MSpa

Thank you for choosing MSpa. This manual is designed to guide you through the initial setup and operation of your MSpa inflatable hot tub. Please read it carefully before first use to ensure a safe and enjoyable experience.

Content Overview

• Safety Precautions
• Specifications
• Product Overview
• First Use and Set-up Preparation
• Spa Set-up
• Controller Operation
• Water Maintenance and Chemicals
• Drainage, Cleaning and Storage
• Precautions for Seasonal Use
• Disposal and Environmental Protection
• Troubleshooting
• MSPA Limited Warranty

Important Safety Instructions

For your safety and the safety of the product, adhere strictly to the following precautions. Failure to do so may result in serious injury, property damage, or death. Improper installation or operation will void the warranty.

DANGER

• Risk of Accidental Drowning: Extreme caution is required to prevent unauthorized access by children. Ensure children are supervised at all times when using the spa.
• Risk of Injury:
  • Replace damaged cords immediately.
  • Do not bury cords.
  • Connect only to a grounded, grounding-type receptacle.
• Risk of Injury: Suction fittings are sized for the pump's water flow. Ensure compatible flow rates when replacing fittings or the pump. Never operate the spa with broken or missing suction fittings.
• Risk of Electric Shock: Install at least 5 feet (1.5 m) from all metal surfaces. Alternatively, if within 5 feet of metal surfaces, ensure each surface is permanently connected via a minimum 6 AWG solid copper conductor to the terminal box provided.
• Risk of Electric Shock: Do not permit high voltage electric appliances (lights, telephones, radios, televisions) within 5 feet (1.5 m) of a spa.

WARNING

• The spa is intended for use in single-family dwellings only.
• Insert the plug only into a properly grounded socket.
• The spa must be supplied by an isolating transformer or a ground-fault circuit interrupter (GFCI) with a rated residual operating current not exceeding 30mA.
• GFCI must be tested before each use.
• If the supply cord is damaged, it must be replaced immediately by the manufacturer, its service agent, or a similarly qualified person to avoid a hazard.
• To reduce the risk of electric shock, do not use extension cords. Provide a properly located receptacle.
• No part of the appliance should be located above the bath during use.
• Parts containing live parts (except for safety extra-low voltage parts not exceeding 12V) must be inaccessible. Earthed appliances must connect to a fixed receptacle permanently connected to fixed wiring. Electrical components, except remote control devices, must be located or fixed to prevent them from falling into the spa pool.
• The spa plug shall be more than 3.5m away from the pool.
• Spray heads must not be used.
• The spa outlet must not be connected to any tap or fitting other than those specified.
• Electric installations must fulfill local standards.
• Do not use the spa when it is raining to avoid electric shock.
• Do not permit children to use this product unless closely supervised at all times.
• Water attracts children. Always lock the spa with its cover after each use.
• Do not bury cords. Locate cords to minimize damage from lawn mowers, hedge trimmers, and other equipment.
• Keep pets away from the spa to avoid damage.
• Ensure the spa cover is opened before activating the bubble function.
• Do not switch on if there is any possibility of the water being frozen.
• Use only approved accessories; non-approved accessories may void the warranty.
• A wire connector is provided to connect a minimum 6 AWG solid copper conductor between the unit and any metal equipment, enclosures, water pipe, or conduit within 5 feet (1.5 m) of the unit.
• Never operate any electrical appliance while in the spa or when your body is wet. Never place electric appliances within 1.5m of the spa.
• During pregnancy, soaking in hot water may cause damage to the fetus. Limit use to 10 minutes at a time.
• Do not expose the spa to direct sunshine.
• The GFCI must be tested before each use. Follow the provided GFCI testing procedure. If the GFCI fails to operate correctly, disconnect power and contact a qualified electrician.
• To Reduce the Risk of Injury:
  • Water temperature should not exceed 104°F (40°C). Temperatures between 100°F (38°C) and 104°F (40°C) are safe for healthy adults. Lower temperatures are recommended for young children and extended use (over 10 minutes).
  • Pregnant or possibly pregnant women should limit spa water temperature to 100°F (38°C) due to potential fetal damage.
  • Always measure water temperature with an accurate thermometer before entering the spa.
  • Alcohol, drugs, or medication before or during spa use can lead to unconsciousness and drowning.
  • Obese individuals or those with a history of heart disease, high/low blood pressure, circulatory problems, or diabetes should consult a physician before spa use.
  • Individuals using medication should consult a physician, as some medications can induce drowsiness or affect heart rate, blood pressure, and circulation.

CAUTION

• Consult your physician for recommendations.
• The spa should not be set up or left out in temperatures lower than 39°F (4°C).
• Do not use the spa alone.
• People with infectious diseases should not use the spa.
• Do not use the spa immediately following strenuous exercise.
• Enter and exit the spa slowly and cautiously; wet surfaces are slippery.
• To avoid pump damage, never operate the spa unless it is filled with water.
• Immediately leave the spa if you feel uncomfortable or sleepy.
• Never add water to chemicals; always add chemicals to water to avoid strong fumes or hazardous chemical spray.
• Place the spa only on a surface that can withstand its floor loading requirements.
• Examine equipment before use and notify the service center of any damaged or missing parts at the time of purchase. Verify that components match intended models.

Grounding and Bonding: A green terminal or one marked G, GR, Ground, or Grounding symbol must be connected to the grounding means of the electric supply panel with a continuous copper wire. Two "BONDING LUGS" are provided for connecting the local common bonding grid to the spa. All field-installed metal components within 3m of the spa must be bonded to the equipment grounding bus with copper conductors not smaller than No. 6 AWG.

Specifications

Control System Specs

• Control System: C-TE042/C-TE062 / C-BE042 / C-BE062 / C-OM062 / C-ST062
• Power: AC 110-120V~60Hz, 12A
• Heater: 675W x 2
• Massage Air Blower: 700W
• Filter Pump: 1800L/hr
• UVC Radiant flux: 2000uW
• Top Lid: Rhino-Tech™ reinforced PVC
• Liner Material: PVC + Premium Rhino-Tech™ reinforced PVC

Product Overview

Packaging Content

• A. Buckle spa cover
• B. Spa tub
• C. Wired controller
• D. Filter cartridge * 2, cartridge base * 1
• E. Garden hose adaptor
• F. Repair kit
• G. Inflation hose
• H. Manometer
• I. Wrench
• J. Warning label

First Use and Setup Preparation

Site Preparation and Requirements

• The spa can be installed indoors or outdoors in approximately 10 minutes by one or more persons for household use.
• Set up the spa on a flat, smooth, and supporting surface capable of bearing the maximum load of the filled spa with its listed occupants. Consult a qualified contractor or structural engineer if needed.
• Ensure the area is free of sharp objects. Uneven or unsound surfaces can damage the spa and void the warranty. Level the surface before filling.
• Provide adequate drainage for overflow and splashes. Ensure a convenient water supply compliant with local regulations.
• Maintain sufficient clearance around the spa for maintenance and servicing.
• Consider spa positioning to minimize noise disturbance.

Additional Requirements for Indoor Installation

• Proper ventilation is crucial to manage humidity and prevent condensation.
• Ensure the spa can be removed without structural damage.
• Consider local regulations.
• Avoid installing on carpet or floor materials that harbor moisture or bacteria, or that could be affected by spa chemicals.

Additional Requirements for Outdoor Installation

• Do not set up on grass or dirt, as this can introduce debris and damage the floor.
• To ensure longevity, do not leave the spa tub exposed to direct sunlight.
• Keep the manometer within the yellow section when using the spa above 20°C (68°F) or in sunlight for short periods.
• Do not install or use the spa outdoors below 4°C (39°F). Do not operate if the circulation system, pump, or pipework is frozen. Use a heat preservation mat to prevent heat loss.
• Consider local environmental conditions, including groundwater and frost risk.

GFCI Testing

WARNING: This product includes a GFCI at the end of the power cord. Test it before each use. If it malfunctions, disconnect power and contact a licensed electrician. There are no user-serviceable parts inside the GFCI plug; opening it voids the warranty.

1. Plug the unit into the mains.
2. If the GFCI RESET indicator is not red, press the RESET button.
3. Press the TEST button. The GFCI indicator should turn off. If it does not, the GFCI is faulty; do not use the spa and contact an electrician.
4. Press the RESET button again. The indicator should turn red, indicating the spa is ready for use.

Spa Control Unit Connected External Equipotential Bonding Conductors

A qualified electrician should wire the spa control unit to the household equipotential terminal using a minimum 1.5mm² solid copper conductor.

Spa Set-Up

1. Ensure the inflation hose is properly installed.
2. Press the BUBBLE button for inflation.
3. Press the button again to stop inflation when the manometer points to the YELLOW section.
4. Disconnect the inflation hose and rotate the air valve cap back.

NOTE: Additional air may be needed periodically. Temperature changes can affect pressure.

IMPORTANT: Always read the manometer to ensure correct air pressure for the conditions.

• Yellow Section: Indicates correct pressure after inflation (before filling with water) or when leaving the spa unattended outdoors for extended periods above 20°C (68°F).
• Green Section: Indicates correct pressure when the spa is filled with water or in use.
• White Section: Indicates air pressure is too high. Press the black button on the manometer to release air until the pointer returns to the Green or Yellow section.

NOTE: It is recommended to fill the spa with lukewarm water for quick heating and energy saving. Using tap water minimizes mineral influence.

NOTE: Ensure the manometer points to the Green section when the spa is filled with water.

WARNING: Do not drag the spa after filling it with water. Do not operate until the water reaches the minimum line. Water temperature should not exceed 40°C / 104°F.

Buckle Lock Operation

Lock: Follow the diagram to lock the cover.

Unlock: Follow the diagram to unlock the cover.

NOTE: Always keep the spa cover on to minimize heat loss. Ensure the cover's water-facing side does not contact the ground or dirt when not in use. Clean covers periodically.

Controller Operation

LED Display

Displays the current water temperature. The actual temperature may vary by approximately 1°C (33.8°F) from the LED display.

UVC Sanitizer

Press the UVC button to turn the UVC sanitizing system on/off. A green light indicates activation. The UVC emitter is built-in and can be operated anytime.

Heating

1. Press the HEATER button to turn the heating system on/off. A red light indicates heating; green indicates the set temperature is reached.
2. Press the UP or DOWN buttons to adjust the desired temperature (20°C to 40°C). The setting will remain on the LED display for 3 seconds.

NOTE: The default temperature is 40°C (104°F).

NOTE: The filtration system automatically starts when the heating system is on.

NOTE: The anti-icing system activates automatically to heat water to 3°C (37.4°F) if the temperature drops below 1°C (33.8°F).

IMPORTANT: Slow water heating can occur due to low ambient temperature, high wind speed, activated bubble function, or an improperly placed spa cover.

Filtration

Press the FILTER button to turn the function on/off. A green light indicates activation. The filtration system also activates with heating or UVC sanitizing. It stops 30 seconds after heating is turned off.

Filter Cartridge Cleaning Reminder: A flashing or red FILTER button indicates the cartridge needs cleaning or replacement. Press the Filter button for 3 seconds to reset the reminder after servicing.

Auto-filtration: Operates automatically for 60 minutes every 8 hours when the spa is in standby mode.

Bubble Massage

Press the BUBBLE button to turn the massage system on/off. A green light indicates activation.

IMPORTANT: Do not turn on the massage system with the cover attached, as air accumulation can cause damage.

NOTE: The bubbling massage function automatically shuts down after 20 minutes for safety and can be reactivated after 10 minutes.

Heating Timer

To set a timer for heater activation:

1. Press the TIMER button to enter pre-setting mode (button turns green).
2. Use the UP or DOWN buttons to adjust the number of hours (1-99) before activation. The setting will display for 3 seconds.

To modify or cancel the timer, press the TIMER button again or for 3 seconds, respectively. Activating the heating system or rebooting the spa cancels the timer.

Safety Lock

Press the UP and DOWN buttons simultaneously for 3 seconds to lock/unlock the controller. This disables the controller while retaining previous settings.

Celsius/Fahrenheit Toggle Button

Long press the DOWN button for 3 seconds to switch between Celsius and Fahrenheit display.

Water Maintenance and Chemicals

CAUTION: ALWAYS ENSURE THE SPA IS UNPLUGGED BEFORE ANY MAINTENANCE TO AVOID RISK OF INJURY OR DEATH.

Filter Cartridge Maintenance

1. Inspect and clean the filter cartridge after each use.
2. Replace the filter cartridge every 3-5 days, or when soiled and discolored.
3. Ensure a filter cartridge is installed when the spa is filled with water.
4. Turn off all functions before changing or cleaning the filter cartridge.
5. If the spa's inlet or outlet is clogged, use the wrench to unscrew the cap and clean. Ensure the spa is empty before unscrewing.

Spa Water

1. Change spa water every 3-5 days, or if it becomes cloudy and water chemistry cannot clear it. See "Cleaning, Draining and Storage".
2. Shower before use to remove cosmetic products and lotions that degrade water quality.
3. Cover the spa when not in use to prevent pollution.
4. Use spa chemicals to maintain proper water conditions. Misuse or mismanagement of spa water is not covered by warranty. Consult a local spa retailer for chemical information.

Water Sanitation

Regularly check and sanitize spa water. Sanitizers control bacteria and viruses. Maintaining correct water balance is crucial for spa life, appearance, and water safety. Contact a spa professional for guidance on chemicals, sanitizers, and test procedures.

Water Balance

Maintain spa water balance by following these guidelines:

NOTE: Low pH can damage the spa tub and pump. High pH (hard water) can cause white coagulations in the filter pump, potentially leading to pump damage. Chemical imbalance damage voids the warranty.

Water Treatment

• Keep air jets open and valves closed to allow chemically treated water to flush through pipework.
• Always follow chemical manufacturer directions and warnings.
• Bromine is recommended for TEKAPO / BERGEN models.
• Never mix chemicals. Add them separately and dissolve each thoroughly before adding to the water.
• Do not mix chlorine and bromine products. If switching between them, change the spa water first.
• Do not add chemicals when the spa is occupied; this can cause skin or eye irritation.
• Do not overuse chemicals or use concentrated chlorine, as this can damage the spa tub and cause skin irritation. Improper chemical use voids the warranty.

Drainage, Cleaning and Storage

Spa Drainage

1. Turn off all functions.
2. Press the BUBBLE button to dry the spa pool.
3. Lift the spa when only a little water remains.

Spa Tub Cleaning

After draining, use a sponge and mild soap solution to clean the spa wall. Rinse thoroughly before refilling. Do not use steel wool, hard brushes, or abrasive cleaners.

Deflation Instructions

1. Unscrew the entire valve on the spa pool to deflate.
2. Replace the valve once deflated.

Spa Tub and Air Bladder (*Optional) Repair

Use the enclosed repair patch for punctures:

1. Clean and dry the damaged area thoroughly.
2. Apply glue (not included) to the PVC patch and quickly attach it to the damaged surface.
3. Smooth out air bubbles and allow to dry for 5-10 minutes.

Storage and Preparation for Future Use

1. Drain and clean the spa as per "Drainage" and "Spa Cleaning" sections.
2. Deflate and disassemble the spa tub, control unit, and air bladder.
3. Ensure all components are thoroughly clean and dry before storage. Air-dry the spa tub in mild sunlight for an hour before folding.
4. Fold the spa tub loosely, avoiding sharp corners to prevent damage or leakage.
5. Prepare a new filter cartridge for future use.
6. Store the spa and accessories in a dry, temperature-controlled area (0°C to 40°C / 32°F - 104°F).
7. Original packaging is recommended for storage.

Precautions for Seasonal Use

Inflatable hot tubs are made of PVC and are sensitive to weather and temperature.

In Summer / Sunny Days

• Direct sunshine and hot weather can cause the spa liner to expand. Place the spa in a sheltered location to extend its service life.
• Regularly check air pressure; the manometer should be in the Green section when the spa is filled. When leaving the spa unattended outdoors for extended periods, release air until the manometer points to Yellow to prevent excessive expansion due to temperature increases.
• For skin protection, enjoy the spa in the morning or evening when sunlight is milder.
• Check water temperature and consider lowering it when the spa is not in use. Turn off the heater if not using the spa for an extended period.

In Winter

Inflation

Low temperatures harden PVC, making it fragile. If the spa was stored below 4°C (39°F), warm it indoors for 12 hours before unfolding. Lower temperatures require more air and longer inflation times. To shorten inflation and reduce liner expansion, inflate above 15°C (59°F). Do not inflate if the ambient temperature is below 0°C (39°F).

Heating and Heat Preservation

Heating takes longer in cold weather. Fill with lukewarm water (not exceeding 40°C / 104°F). Use a ground mat and inflatable bladder for better heat preservation. If the outdoor temperature is below 4°C (39°F), keep the heater on (or in standby mode) even when not in use to prevent freezing. The Anti-icing System automatically heats water to 3°C (37.4°F) if it drops below 1°C (33.8°F). Disassemble and store if not using the spa soon.

In Rainy Days

MSpa has an IPX5 water-resistant rating, suitable for light rain. However, do not turn on the bubble function in the rain, as moisture can damage the bubble generator. Protect the plug from rain to prevent water accumulation damage.

Disposal and Environmental Protection

This product should not be disposed of with household waste. Recycle responsibly to prevent environmental harm. Contact local authorities for disposal information. Use return and collection systems or contact the retailer for environmentally safe recycling.

Troubleshooting

Error Code Chart

Problem/Cause/Solution

Spa Tub in an Abnormal Shape

Finding Serial Number and Service Contact

The serial number is located on the back of the controller or the foot of the control box.

To find service contact information, scan the QR code or visit www.the-mspa.com/after-sales, input your spa's serial number, and the corresponding service provider will be displayed.

Contact your local MSpa dealer or service center for any product-related questions or problems.

MSPA Limited Warranty

MSpa products are manufactured with reliability and simplicity. All products undergo inspection before leaving the factory.

MSpa warrants this product against defects in material and workmanship for:

• TWELVE (12) months - Electric Parts (Control Box)
• SIX (6) months - Spa pool

The warranty period begins on the date of purchase, requiring original proof of purchase. MSpa will, at its discretion, repair or replace defective products. Replacements or repaired parts are warranted for the unexpired portion of the original warranty.

Shipping Policy

Consumers are responsible for shipping/freight costs when returning defective parts to an authorized MSpa service center or ORPC-Oriental Recreational Products (Shanghai) Co., Ltd.

Warranty Policy

• This limited warranty does not cover defects resulting from negligence, accident, misuse, or reasons beyond MSpa's control, including normal wear and tear, failure to follow instructions, improper maintenance, incorrect power supply, chemical water damage, water loss, unauthorized modifications or repairs, commercial use, fire, lightning, flood, or other external causes.
• This warranty is valid only in the country of purchase for models with identical technical specifications. Warranty service outside the country of purchase is limited by the terms of the corresponding warranty in the service country. MSpa will advise owners of costs for repairs or replacements not covered.
• This warranty applies only to the original purchaser and terminates upon transfer of ownership.
• All warranty claims require pre-authorization by ORPC through an accredited distributor or agent, with the defective part returned prepaid.
• The authorized selling dealer is responsible for in-field service work. ORPC is not liable for workmanship by unauthorized persons.
• Products marked with both MSpa and importer branding are governed exclusively by the importer's warranty.

Warranty Registration

Keep your purchase receipt and warranty card for future inquiries. Submit all claims to an MSpa authorized dealer or service partner, providing necessary information: Customer name, Purchase receipt, Serial No., Product No., Problem, and requested Parts.

Annex A: Additional Safety Information

Read and understand all information in this manual before installation and use. These guidelines address common risks but cannot cover all possible scenarios. Always use caution, common sense, and good judgment.

Safety of Non-Swimmers

• Continuous, active, and vigilant supervision by a competent adult is required for weak swimmers and non-swimmers at all times, especially for children under eight (highest risk of drowning).
• Designate a competent adult supervisor for each spa use.
• Weak swimmers or non-swimmers should wear personal protection equipment.
• When the spa is not in use or unsupervised, remove all toys from the spa area to avoid attracting children.

Safety Devices

• A safety cover or other protection device must be used, or doors/windows secured to prevent unauthorized access.
• Barriers, covers, and alarms are aids but not substitutes for continuous adult supervision.

Safety Equipment

• Keep rescue equipment (e.g., a ring buoy) near the spa.
• Keep a working phone and emergency contact numbers near the spa.

Safe Use of the Spa

• Encourage users, especially children, to learn how to swim.
• Learn and regularly refresh Basic Life Support (CPR) knowledge.
• Instruct all spa users, including children, on emergency procedures.
• Never dive into shallow water; this can cause serious injury or death.
• Do not use the spa while impaired by alcohol or medication.
• Remove covers completely from the water surface before entering the spa.
• Advise users to keep water treated and practice good hygiene to prevent water-related illnesses. Consult water treatment guidelines.
• Store chemicals out of reach of children.
• Use provided signage prominently displayed near the spa.