Better Bathrooms User Manuals
Thank you for choosing Better Bathrooms. Please read these manuals before installing your products and keep for future reference.
User Manual: Wall Hung Toilet
Introduction: Congratulations on your purchase and welcome to the Better Bathrooms community. This manual provides instructions for installing your Wall Hung Toilet.
Important Notes:
- Toilet seat and Wall Frame/cistern sold separately.
- Waste pipe sold separately if a new installation.
- Single-person assembly recommended.
- Tools required.
- Professional tradespeople are recommended for installation.
Parts: The fixing kit includes: Allen key (A), 2 x Threaded connectors (fixing bolts) (B), 2 x Plastic wall mounting housings (C), 2 x Grub screws (D), 2 x Plastic straws (E).
Tools Required: Allen key (supplied), Silicone.
Installation:
Preparing for a Wall Hung Toilet Pan Fitting:
- A - Flush pipe is supplied with the Wall Frame/cistern assembly (sold separately).
- B - Pan connector (waste pipe) is supplied with the Wall Frame/cistern assembly.
Please note: Pipes are not included.
This guide advises on the installation of the wall hung toilet pan only. For Wall Frame/cistern installation, refer to their specific guides.
Wall Hung Toilet Pan Fitting:
- After the wall frame is set and the wall finished, prepare the pipes (cutting may be required).
- Threaded bars should be exposed from the frame through the wall.
- Apply a small amount of lubricant (e.g., washing-up liquid) to the flush pipe and pan connector to assist fitting.
- Connect the flush pipe and pan connector to the frame. Screw female threaded connectors (fixing bolts) onto the threaded bars, aligning the cut-out with the fixing hole in the toilet pan.
- Insert plastic wall mounting housings into the rear of the toilet pan, aligning holes with the fixing holes on the top face of the pan.
- Push the toilet pan onto the wall frame, ensuring flush pipe and pan connector engage fully. (This step may require two people).
- Secure the grub screw into the plastic housing using the plastic straw, then use the Allen key to secure the grub screw into the cut-out on the connector to fix the toilet pan.
- Once installation is complete, perform a flush and leak test. Seal around the edge to finish.
Troubleshooting:
- Flush volume into the pan, not sufficient: Adjust syphon flush volume, check syphon operation, or replace syphon if issues persist.
- Water running into the pan continually after flushing: Check cistern water level against overflow, adjust inlet valve, or replace inlet valve if necessary.
Maintenance: Access cistern internals with water supply turned off. Refer to cistern instruction guide.
Cleaning: Wipe with a clean damp cloth and mild detergent. Avoid abrasive cleaners.
User Manual: Top Fix Soft Close Toilet Seat
Introduction: Congratulations on your purchase. This manual provides instructions for installing your Top Fix Soft Close Toilet Seat.
Important Notes:
- Single-person assembly recommended.
- Tools required.
- Professional tradespeople are recommended for installation.
Parts: The fixing kit includes: Expanding Plug (1), Gasket (2), Fitting Peg (3), Fixing Screw (4), Fitting Cover (5), Seat/Lid Assembly (6).
Tools Required: Screwdriver.
Installation:
- Insert expanding plugs (1) into toilet pan holes. Place gaskets (2) between fitting pegs (3) and pan. Insert long screws (4) through pegs and gaskets, screwing into expanding plugs (1). Fit screws loosely.
- Align fittings on the toilet pan with holes on the seat. Push seat onto pegs until it clicks. Gently move seat to align.
- Tighten screws into fittings. Once secured, remove seat by pressing buttons and lifting away.
- Place fitting covers over fixed fittings, then push seat onto fitting pegs and click into position.
Using: Do not force the seat closed to avoid damaging the soft close mechanism. Pull seat/lid slightly until it falls under its own weight, then release. Do not stand on the toilet seat.
Cleaning: Wipe with a clean damp cloth and wipe dry. Avoid abrasive agents.
Troubleshooting:
- Seat becomes loose: Remove seat and re-tighten fittings.
- Soft close mechanism stops working: Mechanism cannot be replaced; replace seat and lid.
- Seat is short or overhangs toilet pan: Align seat lid with the front edge of the toilet pan; fittings are adjustable.
Maintenance: To remove seat/lid, press rear buttons and pull away from pegs. Ensure it clicks when replacing.
User Manual: Wall Frame and Cistern (BeBa_25877)
Introduction: Congratulations on your purchase. This manual provides instructions for installing the Wall Frame and Cistern BeBa_25877.
Compatibility: For installation with Flush Plates - BeBa_26132 / BeBa_25874 / BeBa_25876 (sold separately). Toilet pan sold separately.
Important Notes:
- Multi-person assembly recommended.
- Tools required.
- Professional tradespeople are recommended for installation.
- Manufactured to BS EN14055 WC and urinal cisterns.
- All installation work must comply with Water Bylaw Regulations.
- Installation should allow access for maintenance.
Contents:
- Dimensions
- Parts
- Tools required
- Installation (Fitting Pan connector, Adjusting Frame Height, Securing the Frame, Fitting Protective Covers, Water Connection, Installation once wall is constructed, Connecting and Hanging the Toilet)
- Troubleshooting
- Maintenance
Dimensions: Diagrams show various dimensions for the wall frame assembly, including width, height, and depth measurements.
Parts:
- 1. Square inlet fixing plate – Pre-fitted
- 2. Tank
- 3. Frame
- 4. Wall fixing brackets and screws
- 5. Flush pipe and bung
- 6. Pan connector and seals
- 7. Adjustable foot
- 8. Adjustable floor foot fixing screw and plug
- 9. Toilet fixings
- 10. Flush pipe protector (use during installation)
- 11. Pan connector protector (use during installation)
- 12. Fixing bar sleeves (use during installation)
- 13. Pan connector clip
- 14. Stop Valve – Pre-fitted
- 15. Inlet flexi-pipe – Pre-fitted
- 16. Inlet valve
- 17. Flush plate bracket
- 18. Flush pipe vertical
- 19. Syphon
- 20. Flush rod locating plate
- 21. Flush plate protective cover
- 22. Flush plate fixing rods
- 23. Flush plate housing
- 24. Flush plate housing/rod clips
- 25. Flush rods
- 26. Flush plate
Tools Required: Screwdriver, Spanner, Pencil, Drill, Spirit Level, 10mm Drill Bit, Hacksaw.
Installation:
Fitting Pan Connector:
- Position connector into frame clip. Two options shown: into the floor (minimum dimension 140mm) or into the side (minimum dimension 170mm).
Adjusting Frame Height: Loosen nuts/bolts in fixing brackets, adjust frame height and depth, ensure level, then tighten. Mark drill holes on wall and floor.
Securing the Frame: Drill holes (10mm bit), insert wall plugs. Secure wall bracket to wall, position frame, tighten frame to bracket with nut/bolt. Secure foot with screws.
Fitting Protective Covers: Fit flush plate fixing bracket and box. Push on flush pipe and pan connector covers. Screw threaded bars into frame, ensuring correct alignment with toilet holes, then push on sleeves.
Water Connection: Connect water supply to cistern tank using a suitable sealing method. Cistern has a built-in stop valve. Build partition wall after water connection.
Installation once wall is constructed: Cut flush plate box to wall surface. Insert fixing rods into frame flush box and twist to secure. Secure flush plate bracket to rods with screws. Push flush rods into housing. Secure rods with clips for free movement. Attach flush plate.
Connecting and Hanging the Toilet: Push pan connector into frame, then flush pipe into toilet. Remove threaded bar sleeves. Unscrew threaded bars to extend by wall depth + 25mm. Lift toilet pan onto threaded bars (requires two people). Check toilet is level, connect fixings, and tighten.
Troubleshooting:
- Cistern tank not filling: Check water supply, adjust fill level, check/clean inlet valve filter, or replace inlet valve.
- Flush volume into pan, not sufficient: Adjust syphon flush volume, check syphon operation, check tube connections to flush plate, or replace syphon.
- Water running into pan continually after flushing: Check cistern water level against overflow, adjust inlet valve, or replace inlet valve.
Maintenance: Access cistern internals with water supply turned off. Adjust tank fill volume via adjustment screw. Replace inlet valve by disconnecting supply pipe and removing retaining nut. Clear filter by unscrewing filter section and cleaning under warm water. Remove pneumatic tubes from syphon. Remove syphon top section by twisting and lifting. Adjust flush volume with slider. Remove washer by turning syphon upside down.
Contact Information:
- Visit: betterbathrooms.com
- Email: customerservices@buyitdirect.co.uk
- Call: 0330 390 3062
- Write to: Trident Business Park, Neptune Way, Huddersfield, HD2 1UA
