Better Bathrooms Wall Mounted Intelligent Toilet

Contents

• Safety Information
• Unit Measurements
• Parts List
• Product Overview
• Before Installation
• Installation
• Remote Control
• Operation
• Cleaning and Maintenance
• Replacing the Filter
• Draining the Water Tank
• Troubleshooting
• Support
• Battery Warnings
• Technical Specifications

Safety Information

• This manual must be read and fully understood before installing or using the appliance.
• This product must not be operated without a connected water supply.
• Installation must be in accordance with all relevant local regulations applicable at the time of installation.
• It must be installed by a qualified professional in accordance with BS 7671.
• If electrical work is carried out within the bathroom which involves addition or alteration of existing circuits, it may be notifiable to your local building control department (Part P). If unsure, professional advice should be sought.
• The toilet must be fitted in accordance with the Water Supply (Water Fittings) Regulations and Water Supply (Water Fittings) (Scotland) Byelaws.
• If the power cable or RCD are damaged in any way, the power must be disconnected until the part is replaced. Contact the retailer or manufacturer.
• The toilet must be fitted in a well-ventilated bathroom.
• The toilet must not be sprayed with liquid, or placed in a position it is likely to be sprayed.
• The toilet must not be installed in a location where it may be subject to high temperatures.
• The toilet must be stored in an upright position before installation.
• Do not over bend or kink the water supply hose as this could cause leaks.
• Only use this product for its intended use. Only use attachments recommended by the manufacturer.
• Do not use this product in an outdoor environment.
• This appliance can be used by children below 3 years but require constant observation by an adult in the immediate proximity of the child. This appliance can be used by children aged from 3 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance.
• Cleaning and user maintenance shall not be made by children without supervision.
• Do not climb or stand on the toilet.
• If the product is not working properly, disconnect from the mains and close the water supply valve immediately before contacting the supplier or a qualified professional.
• This is a Class I electrical appliance and must be correctly earthed. Make sure the earth cable is connected first during the electrical connection.
• In case of any damage to the supply cable, you must arrange for a certified and qualified electrician to replace the cable for you.
• This appliance is designed for fixed connection to the power supply. Connecting this appliance to the power supply must be performed by a qualified and authorised electrician.
• Incorrect repairs are dangerous. Repairs must only be carried out by trained and qualified engineers.
• The Supplier and Manufacturer are not responsible for any injury and/or damage caused by incorrect installation, maintenance or operation of the product.
• Do not force the soft close toilet seat down as this may damage the mechanism.
• A defective appliance may cause electric shock. Never switch on a defective appliance. The power must be disconnected before seeking assistance.
• This product is IPX4 rated, and so no part of the installation is allowed to be within bathroom Zones 0 or 1. Installation is permitted within Zone 2 and outside of the bathroom zones as long as it is not in a position where it is likely to be sprayed with water.

Bathroom Zones

The diagram illustrates bathroom electrical safety zones:

• Zone 0: The interior of the bathtub or shower basin.
• Zone 1: The area around the bathtub or shower basin up to a height of 2.25m above the floor.
• Zone 2: The area stretching to 0.6m outside the bath or shower and above the bath or shower if over 2.25m.

Installation Diagrams - BeBa_24911

Diagrams showing dimensions for the BeBa_24911 model. Key dimensions include:

• Overall height: 933mm
• Width (front): 384mm
• Depth (side profile): 593mm
• Seat height: 410mm
• Wall fixing points indicated.
• Water inlet and waste pipe connections shown with dimensions.

Installation Diagrams - BeBa_26880

Diagrams showing dimensions for the BeBa_26880 model. Key dimensions include:

• Overall height: 933mm
• Width (front): 384mm
• Depth (side profile): 593mm
• Seat height: 410mm
• Wall fixing points indicated.
• Water inlet and waste pipe connections shown with dimensions.

Parts List

The following parts are included with the toilet:

• Toilet Unit
• Remote Control (Batteries Not Included)
• Remote Control Holder
• Electrical Cable Coupler
• G3/8" - 1/2" Flexi Hose
• Stop Valve
• Flow Limiter
• Filter x2
• Flush Pipe and Seal
• Waste Pipe and Seal
• Wall Fixing Rods
• Wall Fixing Nuts
• Wall Fixing Washers
• Side Fixing Bolt Sleeve
• Wall Cushion

Tools Required:

• Tape Measure
• Pencil
• Phillips Screwdriver
• Flat Head Screwdriver
• Knife
• File
• Adjustable Wrench
• Wire Strippers
• 12mm Drill bit
• Hacksaw
• Drill

Product Overview

The intelligent toilet features the following components:

• Sensor
• Control Dial
• Dial Light
• Seat
• Toilet Unit
• Cover
• Night Light
• Dryer
• Rear Wash
• Front Wash

Before Installation

Recommended Installation Area: Ensure adequate space for water and power connections.

IMPORTANT:

• Before commencing installation, the water and electrical supplies should be turned OFF.
• Note that a Flush Pipe and Waste Pipe are supplied, but their requirement depends on the cistern connection and soil stack position.
• Ensure all required tools and fittings are available before starting.
• Prepare the wall with the wall frame fitted, tiled/finished, with access holes for the flush pipe and waste pipe.
• Prepare the water supply pipe with a 1/2" female connector and electrical 3-core cable (connected to a 13-amp fuse spur or isolation switch outside the bathroom). Allow 200mm of water supply pipe and 400mm of electrical cable to extend beyond the wall surface for connection.

Installation Instructions

1. Connect the stop valve to the pipe end with an adequate seal, tighten with a spanner.
2. Place a bucket under the stop valve, open it, and flush the pipe for at least 10 seconds to remove debris. Close the stop valve.
3. Connect the 1/2" female threaded end of the Filter to the Stop Valve, ensuring the seal is fitted and tighten.
4. Connect the 3/8" - 1/2" Flexi Pipe to the Filter, ensuring the seal is fitted and tighten with a spanner (do not overtighten).
5. Water supply pressure should be 0.7-7.5 Bar. Check supply when connecting the filter. For 0.7 bar, expect 1.5L water in 60 seconds after filter installation.
6. Push the flush pipe and waste pipe into the wall frame, ensuring they are level and aligned. Mark a line on the pipes at the wall surface.
7. Remove pipes from the wall, push them onto the toilet pan, and mark a line level with the back of the pan.
8. Measure the distance between the marks on the flush pipe (dimension L1). Add 6mm to L1 and cut the pipe at this point.
9. Repeat for the waste pipe, adding 3mm to the measured distance and cut.
10. Smooth the internal edges of the cut pipes and create an external chamfer.
11. Insert the pipes back into the toilet and ensure they are fully attached.
12. Remove the seat screws using a cross-head screwdriver.
13. Pull the seat from the toilet pan (do not turn upside down).
14. Attach threaded bolts to the frame, screwing inwards until 48mm of thread is exposed.
15. Place the toilet cushion against the wall over the threaded bolts and pipe holes.
16. Push the toilet base against the wall, ensuring waste and flush pipes engage for a full seal and the pan holes align with the frame bolts.
17. Pull through the flexi pipe and cable for connection to the seat unit.
18. Push threaded bolt sleeves over the bolts and into the pan holes to protect the ceramic. Place washers onto the bolts, fit nuts, and tighten until secure.
19. Slide out the support box from underneath the toilet pan once the pan is secured.
20. Trim any exposed cushion around the toilet pan edge with a sharp knife.
21. Strip household cable wires for connection to the coupler. Tidy ends and connect securely.
22. Repeat for the cable attached to the toilet, then connect coupler sections.
23. Connect the water supply flexi to the tank inlet on the underside of the toilet lid.
24. Turn on water supply, stop valve, and electrical supply.
25. Perform RCD test (instructions on RCD rear) and check all water connections for leaks.
26. If flushing causes splashing, a flush rate limiter may be needed. If the bowl doesn't empty/clean, trim limiter teeth.
27. Once checks are complete and no leaks are found, refit the lid assembly. Feed flexi pipe and cables carefully under the pan, avoiding kinks.
28. Locate the seat onto the pan, pushing down at the rear (not the middle) to avoid cracking.
29. Refit seat screws, tighten, and fit cover caps.

Installation of the Remote Holder

1. Clean the wall surface where the remote holder will be located.
2. Dry the surface fully.
3. Peel off the adhesive strip cover from the rear of the holder.
4. Place the holder on the wall, ensuring it is level. Press firmly and hold for a few seconds.
5. Once secure, place the remote control against the holder; the magnet will retain it.

Remote Control

The remote control operates various functions:

• Rear Wash: Initiates rear washing function.
• Front Wash: Initiates front washing function.
• Dry/Stop: Activates air drying or stops current function.
• Decrease Flow: Reduces water flow.
• Retract Nozzle/Night Light: Retracts nozzle or controls night light.
• Decrease Temperature/Shift: Reduces water temperature or shifts settings.
• Indicator Lights: Show selected functions or modes.
• Increase Flow/Massage: Increases water flow or activates massage modes.
• Extend Nozzle: Extends nozzle.
• Increase Temperature/Shift: Increases water temperature or shifts settings.

Fitting / Replacing Batteries:

• Do not mix battery types or new/used batteries.
• Insert batteries with correct polarity.
• Remove and dispose of exhausted batteries safely.
• Remove batteries if the appliance is not used for a long period.
• The remote requires 2 x 3V CR2032 batteries (not included).
• When the light flashes continuously, batteries need replacement.

Operation

Rear Wash / Front Wash:

• While seated, press the rear wash or front wash button on the remote. The toilet begins wash mode.
• Alternatively, turn the side dial clockwise for front wash or anticlockwise for rear wash.
• The washing function runs for 3 minutes.
• After installation and connection, lift the seat lid and position yourself so the sensor detects you.
• Pressing the wash button initiates an automatic nozzle self-clean (approx. 9 seconds), followed by the user wash.
• Stopping the wash initiates another self-clean (approx. 9 seconds).
• When wash mode is activated, after a 10-second delay, the nozzle moves for 18 seconds before settling.

Massage:

• Change between "OSCILLATING", "PULSATING", and "OSCILLATING AND PULSATING" functions.
• To access massage mode, repeatedly press the + or - temperature buttons. Then press the + water flow button to cycle through massage functions.
• Indicator lights on the remote show the selected mode: 1 Light - Oscillating, 2 Lights - Pulsating, 3 Lights - Oscillating and Pulsating.
• Massage mode can only be adjusted using the remote control.

Water Flow:

• Change between LOW, MEDIUM, or HIGH.
• Adjust water flow using the + or - water flow buttons on the remote. The indicator shows the current rate.
• Alternatively, turn the side dial clockwise to increase flow or anticlockwise to decrease.

Water Temperature Adjustment:

• Adjust water temperature using the + or - temperature buttons on the remote.
• Alternatively, press and hold the side dial, then turn clockwise to increase temperature or anticlockwise to decrease.

Stop:

• Press the stop button on the remote to stop any function immediately.

Adjust Nozzle:

• The nozzle position can be adjusted using the + and - nozzle buttons on the remote to retract or extend the nozzle.
• Nozzle position can only be adjusted using the remote control.

Air Dry Mode:

• Press the Dry button on the remote for air-dry mode (operates for 3 minutes).
• Air Temperature Adjustment: Adjust air flow temperature using the + and - buttons on the remote, or by turning the side dial clockwise (increase) or anticlockwise (decrease).
• STOP: The air dryer stops within five seconds when the stop button is pressed.

Indicator Light:

• The indicator light on the control dial is on by default. To turn it off, press and hold the "+" or "-" temperature button, then press the "Rear Wash" button.
• The indicator light illuminates when "Rear Wash" is pressed again.
• A slow flashing dial light (once every 2-3 seconds) does not indicate a fault. To turn off the ambient light, open the cover (do not sit on the seat), pull the knob and rotate clockwise. It turns back on when rotated clockwise again.
• Alternatively, to turn off the light, open the cover and sit, press and hold the control dial for 6 seconds. Press again for 6 seconds to turn it back on.

Other Features:

• Night Light: Defaults to always on. To change mode (OFF, ON, SMART), press and hold +/- temperature buttons simultaneously, then press the nozzle button. SMART mode operates in dark conditions. Alternatively, lift the lid/seat and turn the side dial anticlockwise to change the mode.
• Audio: The toilet beeps when settings change. To turn off alerts, press and hold "+" or "-" temperature button, then press Front Wash. Press Front Wash again to reactivate sound. Alternatively, open cover/seat, press and hold control dial, then rotate; sound activates clockwise, deactivates anticlockwise.
• Standby: Without sitting, press and hold the control dial for 6 seconds to enter Standby Mode. Press and hold again for 6 seconds to restart.

Remote Control Sync

1. Open the lid and seat. Turn off the night light using the side control.
2. Press and hold the STOP button (1) and "-" button (4) simultaneously until the first light (5) flashes.
3. Release the STOP button (1) but continue pressing the "-" button (4).
4. While still pressing "-" (4), press "-" (2), then "+" (3), then release "-" (4). Indicator lights will flash, showing the toilet's ID code (refer to table below). The remote is now synced.
5. For multi-installations, press "-" (2) and "+" (3) to change the toilet's ID code. The first 4 of 5 lights indicate the ID code (0-9).

ID Code Table:

Cleaning and Maintenance

Note: Do not use strong abrasive cleaning agents or materials, as this can damage the product and invalidate your guarantee.

Tank Self-Clean:

If the product is not used for more than 72 hours, the next time it is used and the wash function is activated, the unit will carry out a self-clean for approximately 3 minutes. All functions will be deactivated during this time.

Cleaning the Nozzle:

• Regular cleaning of the nozzle is recommended to prevent blockages.
• To manually clean the nozzle: Open the seat cover and seat, rotate the control dial clockwise to extend the nozzle. Clean the nozzle holes with a brush and wipe clean.
• The nozzle will return after 5 minutes or when the Stop button is pressed.

Replacing the Filter

The filter has a life of 6 months and should be replaced to prevent reduced flow, especially in hard water areas.

1. Turn off the power supply and water supply. The seat will need to be removed.
2. Once power is cut, unscrew the seat from the toilet.
3. Access the filter and stop valve.
4. Turn the stop valve to the closed position.
5. Disconnect the old filter and replace it with a new one, ensuring seals are refitted.
6. Feed pipes back into the toilet base. Turn power back on, reset the RCD, and re-open the stop valve.
7. Refit the seat and secure it.

Draining the Water Tank

The water and power must be cut to the unit before draining. Do not invert the seat. Ensure a water holding container is in place.

• Using pliers, hold the plug on the tank and turn it to OPEN. Pull out the plug; water will begin to drain.
• After draining, insert the plug and turn it to CLOSE.

Troubleshooting

If you encounter an issue with operation/function, please contact BID Customer Service. Provide your Serial number, a video of the issue (operation of remote/dial, seat position, side control, and any beeps) for resolution.

UK SUPPORT

• Call: 0871 244 0935
• Office hours: 9AM - 5PM Monday to Friday
• Website: www.BetterBathrooms.com
• Address: Unit 2A, Trident Business Park, Neptune way, Leeds Road, Huddersfield, HD2 1UA

Recycling facilities are available for old electrical products at local council sites. Please be considerate during recycling.

Battery Warnings

BATTERY WARNING: KEEP OUT OF REACH OF CHILDREN

Swallowing can lead to chemical burns, perforation of soft tissue, and death. Severe burns can occur within 2 hours of ingestion. Seek medical attention immediately.

• If the battery compartment does not close securely, stop using the product and keep it away from children.
• If you think batteries might have been swallowed, or placed inside any part of the body, seek immediate medical attention.

There May Be No Obvious Symptoms of Battery Ingestion:

Symptoms can vary and may include:

• Coughing, gagging, or drooling.
• Appearing to have a stomach upset or virus.
• Sickness.
• Pointing to throat or stomach.
• Pain in abdomen, chest, or throat.
• Tiredness or lethargy.
• Being quieter or more clingy than usual.
• Loss of appetite.
• Refusal to eat solid food.

Vomiting fresh (bright red) blood is a specific symptom of ingestion; seek immediate medical help.

Be vigilant with "flat" or spare button or coin batteries.

Technical Specifications

Declarations

EU DECLARATION OF CONFORMITY

Company: Buy It Direct

Address: Unit 2A, Trident Business Park, Neptune Way, Leeds Road, Huddersfield, HD2 1UA

Product: Wall Mounted Intelligent toilet

Models: BeBa_24911 / BeBa_26880

Brand: Better Bathrooms

Conforms to relevant Union harmonisation legislation: Low Voltage Directive 2014/35/EU, EMC Directive 2014/30/EU, RoHS Directive 2011/65/EU, Radio Equipment Directive 2014/53/EU.

Authorised Signature: Richard Leach, Compliance and Quality Manager

Date: 21st March 2025

UK DECLARATION OF CONFORMITY

Company: Buy It Direct

Address: Unit 2A, Trident Business Park, Neptune Way, Leeds Road, Huddersfield, HD2 1UA

Product: Wall Mounted Intelligent toilet

Models: BeBa_24911 / BeBa_26880

Brand: Better Bathrooms

Conforms to relevant UK Statutory Instruments and Regulations: Electrical Equipment (Safety) Regulations 2016, Electromagnetic Compatibility Regulations 2016, Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012, Radio Equipment Regulations 2017.

Authorised Signature: Richard Leach, Compliance and Quality Manager

Date: 21st March 2025

DECLARATION OF PERFORMANCE

UKCA: Buy It Direct, Unit 2A, Trident Business Park, Neptune Way, Leeds Road, Huddersfield, HD2 1UA

CE: Buy It Direct, The Black Church, St Mary's Place, Dublin 7

Product: Wall Mounted Intelligent toilet

Model Number: BeBa_24911/ BeBa_26880

Brand: Better Bathrooms

Conforms to relevant Union harmonisation legislation: Construction Product Regulations.

Essential Characteristics:

• CL 1-6A – Class 1 product/ Flushing cistern: PASS
• WL - Water Tightness / Leak Tightness: PASS
• BP - Back Flow Prevention: PASS
• CA - Cleanability: PASS
• LR - Load Resistance: PASS
• DA - Durability: PASS

Authorised Signature: Craig Watson, Technical Manager

Date: 29/6/22

For More Information

• Visit: betterbathrooms.com
• Email: customerservices@buyitdirect.co.uk
• Call: 0871 244 0935
• Write to: Unit 2A, Trident Business Park, Neptune Way, Leeds Road, Huddersfield, HD2 1UA

Better Bathrooms is part of the BuyltDirect Group.