USER MANUAL
Wall Frame and Cistern
BeBa_25877
Thank you for choosing Better Bathrooms. Please read this manual before installing your product and keep for future reference.
Model: BeBa_25877
Compatible Flush Plates: BeBa_26132 / BeBa_25874 / BeBa_25876 (sold separately)
Note: Toilet pan sold separately. Image is for illustrative purposes only and may differ slightly to the actual product.
- Multi-person assembly
- Tools required
- We always recommend using professional tradespeople to install your product
Version: V3 24.7.25
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Important information
- Please read these instructions thoroughly and retain for future reference.
- Manufactured to BS EN14055 WC and urinal cisterns.
- All installation work must be carried out to comply with the Water Bylaw Regulations.
- The installation should be designed to allow access for maintenance.
Dimensions
The dimensions are provided in two views. The first view shows a front elevation and a side elevation. The front elevation indicates a width of 500mm, a height of 1000mm, and a depth range of 150-200mm. It also shows an outlet diameter of 110mm. The side elevation indicates a depth of 20-60mm.
The second view is similar, showing a front and side elevation with a width of 500mm and a height of 1000mm. The depth range is indicated as 150/170mm, and the side view depth is 20-60mm.
Parts
Components List (1-14)
- Square inlet fixing plate – Pre-fitted
- Tank
- Frame
- Wall fixing brackets and screws
- Flush pipe and bung
- Pan connector and seals
- Adjustable foot
- Adjustable floor foot fixing screw and plug
- Toilet fixings
- Flush pipe protector, use during installation
- Pan connector protector, use during installation
- Fixing bar sleeves, use during installation
- Pan connector clip
- Stop Valve – Pre-fitted
Note: Screws and plugs supplied are for masonry only; for any other structure, a suitable plug and screw must be used.
Cistern Components List (15-26)
- Inlet flexi-pipe – Pre-fitted
- Inlet valve
- Flush plate bracket
- Flush pipe vertical
- Syphon
- Flush rod locating plate
- Flush plate protective cover
- Flush plate fixing rods
- Flush plate housing
- Flush plate housing/rod clips
- Flush rods
- Flush plate
Tools required
- Screwdriver
- Spanner
- Pencil
- Drill
- Spirit Level
- 10mm Drill Bit
- Hacksaw
Installation
Please note: Whenever possible and when safe to do so, it is recommended to carry out leak tests during the installation process.
Fitting Pan Connector
If using a straight connector through the wall, you can position as required. Each option below will give you the minimum dimension from the wall to the front of the fixing foot.
Please note: The desired location should be checked before drilling, ensuring that no pipes or wires can be damaged.
Option 1: Pan connector to be installed into the floor
Position the connector into the frame clip in the position shown, located in the rear recess, then close the clip. Minimum dimension: 140mm.
Option 2: Pan connector to be installed to the side
Position the connector into the frame clip in the position shown, located in the front recess, then close the clip. Minimum dimension: 170mm.
Adjusting Frame Height
Once the pan connector is in place, the height of the frame can be adjusted as required along with the depth of the frame from the wall.
- Loosen the nuts and bolts in the fixing brackets and adjust as required.
- Check the frame is level [level-indicator] and then tighten the nuts and bolts.
- Once the frame is set to the required height and depth, mark the drill holes on the wall, and on the floor. Now you're ready to secure the frame.
Securing the Frame
- Drill the holes using a 10mm drill bit; it is recommended to place tape over the drill mark if you are drilling into tiles to prevent any slippage.
- Once drilled, if fixing to a solid wall and floor, push the wall plug into the hole.
- Secure the wall bracket to the wall and then position the frame into the required location.
- Tighten the frame to the wall bracket and tighten the nut and bolt.
- Secure the foot into position using the screws provided.
Fitting Protective Covers
Before building the wall, and tiling around the frame, the protective covers need to be fitted to the flush plate housing, flush pipe and pan connector and the fixing bars fixed into place.
- Fit the flush plate fixing bracket (as shown in diagrams), then fit the flush plate fitting box. Please note: The Flush Plate is sold separately.
- Push on the flush pipe and pan connector covers.
- Screw the threaded bars into the frame, as shown in diagrams, ensuring these are in the correct hole to match the holes in the toilet, then push on the sleeves.
Water Connection
- Make the connection between the water supply and the cistern tank, using a suitable sealing method as shown. (Diagram shows Mains Water connecting to a 1/2" male end inlet on the tank).
- Please note: The cistern has its own built-in stop valve.
- Once water is connected, you're ready to build the partition wall. Use the guidance below and construct as required, then tile as required. (Diagram shows wall construction with spacing: maintain a space of no less than 3mm between the plug and wall, and between the sheath and the wall).
Installation once wall is constructed
- Once the wall is constructed and tiled to the required depth, cut the flush plate box to the finished wall surface.
- Insert the fixing rods into the holes within the frame flush box and twist to secure.
- Secure the flush plate bracket to the fixing rods and secure using the screws provided.
- Push the flush rods into the housing as shown.
- Once the rods are fully inserted, secure into position using the clips shown, then push the rods to ensure free movement is achieved.
- Attach the flush plate and click into position.
- Remove the pan connector and flush pipe protective covers.
- Push the straight pan connector, flush pipe, and remaining parts into the holes in the frame.
- Mark a line at the finished wall surface.
- Remove from the frame and connect them to the flush hole and waste spigot on the rear of the toilet pan. Apply a small amount of washing up liquid to assist.
- Once fully connected, mark the measurements and cut as shown. (Diagram shows pipe cutting with dimensions L2, L, 2, and 2+3mm).
- IMPORTANT NOTE: "PLEASE CUT PIPE TO LENGTH PRIOR TO INSTALLATION"
- Prepare the flush pipe and pan connector ends: remove any rough edges and create a small chamfer (45 degrees).
Connecting and Hanging the Toilet
- Push the pan connector into the frame then push the flush pipe into the toilet.
- Remove the threaded bar sleeves.
- Unscrew the threaded bars, so they extend by dimension A (depth of the toilet wall) + 25mm.
- Please note: You will require two people for this section of the installation.
- Lift the toilet pan onto the threaded bars.
- Finally, check that the toilet is level [level-indicator], connect the fixings in the order shown and tighten until the toilet pan is secured.
- Please note: Once installation is completed, a full commissioning of the product should be carried out to check the installation is safe and stable, check for leaks and check function.
Troubleshooting
Cistern tank not filling at all or to the required level
- Check the water supply has been turned back on and is reaching the cistern.
- Adjust the fill level on the cistern as required.
- The filter on the inlet valve could be blocked.
- If none of these resolve the issue, replace the inlet valve.
Flush volume into the pan, not sufficient
- Adjust the flush volume level on the syphon.
- Check that the syphon is opening correctly.
- Check that the tubes are connected to the correct inlet on the flush plate.
- If none of these resolve the issue, replace the syphon.
Water running into the pan continually after flushing
- Establish if the water level in the cistern is reaching the overflow on the syphon; if it does, adjust the inlet valve.
- If this continues, replace the inlet valve.
- If the water level does not reach the overflow on the syphon, remove the top section of the syphon and check the washer for damage.
- If damaged, replace.
Maintenance
The maintenance measures below require you to gain access to the internals of the cistern tank, and for the water supply to be turned off.
- Once you have gained access, turn the adjustment screw in the required direction to adjust the tank fill volume.
- If you need to replace the inlet valve, disconnect the water supply pipe and remove the retaining nut, which holds the inlet valve to the tank, and pull the inlet valve from the tank.
- To clear the filter, unscrew the filter section from the inlet valve as shown and run under warm water using a brush to clean away any blockage.
- It is recommended to remove the pneumatic tubes from the syphon to carry out maintenance.
- To do this, pull each tube from the inlet on the top of the syphon; do not allow these to drop back into the tank.
- To remove the syphon, you will only need to remove the top section, which requires you to twist and lift.
- To adjust the flush volume, move the slider as shown below.
- To remove the washer, turn the syphon upside down and remove the washer from the housing.
Declaration of Performance
Ref: DOP BB-34C
1. Unique identification code of the product-type: BeBa_25877, BeBa_25878, BeBa_25879, BeBa_27485, BeBa_26168, BeBa_26169, MANCONCIS
2. Type, batch or serial number or any other element allowing identification of the construction product as required under the Regulations listed in Point 9: WC flushing cistern(s)
3. Intended use or uses of the construction product, in accordance with the applicable harmonized/designated technical specification, as foreseen by the manufacturer: Personal Hygiene
4. Name, registered trade name or registered trade mark and contact address of the manufacturer as required in the Regulations listed in Point 9: Buy It Direct, Trident Business Park, Leeds Road, HD2 1UA; Buy It Direct - The Black Church, St Mary's Place, Dublin 7
5. Where applicable, name and contact address of the authorised representative whose mandate covers the tasks specified in the Regulations listed in Point 9: Not Applicable
6. System or systems of assessment and verification of constancy of performance of the construction product as set out in the Regulations listed in Point 9: System 4
7. In case of the declaration of performance concerning a construction product covered by a harmonized/designated standard: BS EN14055:2010+A1:2015 – CL1
8. Declared performance:
Construction Product: | WC flushing cistern of type 1 | ||
---|---|---|---|
Intended use: | Personal hygiene | ||
Essential Characteristics | Clauses in this European Standard related to Essential Characteristics | Classes and/or threshold levels | Notes |
Watertightness/leaktightness | 5.2.8 | — | Confirmed |
Outlet valve reliability | 5.2.9 | — | Confirmed |
Noise level | 8 | — | Confirmed |
Flushing volume | 5.2.1 | — | Confirmed |
Durability | 5.2.11 | — | Confirmed |
9. We hereby declare that the products named above have been designed, are produced and have been tested to comply with relevant sections of the above referenced standard and:
- Regulation (EU) No, 305/2011
- Construction Products (Amendment etc.) (EU Exit) Regulations 2020 – SI 2020/1359
Signed for and on behalf of the manufacturer:
Craig Watson (QA Manager) – 24/8/23