Top Fix Soft Close Toilet Seat User Manual

Thank you for choosing Better Bathrooms. Please read this manual before installing your product and keep for future reference.

[Diagram: An illustration of a toilet seat and lid, shown in the open position, with mounting hardware visible underneath.]

Please note: Image is for illustrative purposes only and may differ slightly to the actual product.

Key Features & Recommendations

• Single-person assembly
• Tools required
• We always recommend using professional tradespeople to install your product.

Version: V1_21.5.20

Congratulations on your purchase

And welcome to our growing gang of savvy shoppers.

We're on a mission to bring you extraordinary bathroom products, for less. From modern to traditional style ceramics, plus the gorgeous fixtures, fittings and furniture to match. So, you can fall in love with your space every single day.

As one of the UK's largest independent bathroom stores, we've received countless awards; including the National Business Awards UK, the Digital Entrepreneur Awards and being placed on The Sunday Times Fast Track 100.

We hope your new product exceeds your highest expectations. However, if you experience any problems, please:

• Call our friendly UK call centre on 0871 244 0935 (9am-7pm Monday to Friday, or 10am-4pm Saturday and Sunday).
• Send us a message via customerservices@buyitdirect.co.uk

Important Information

• Please read these instructions thoroughly and retain for future reference.
• Manufactured to BS EN 1254 – Specification for WC seats (plastics).

Parts

Please note that Parts are for illustrative purposes only and may differ slightly to the actual product.

[Diagram: Illustration of toilet seat mounting hardware. 1. Expanding Plug 2. Gasket 3. Fitting Peg 4. Fixing Screw 5. Fitting Cover 6. Seat/Lid Assembly]

Tools Required

• Screwdriver

Installation

1. Push the expanding plugs (part 1) into the holes on the toilet pan then place the gaskets (part 2) between fitting pegs (part 3) and toilet pan. Next, place the long screws (part 4) through the fitting pegs and gaskets and screw into the expanding plug (part 1). [Diagram: Shows expanding plugs inserted into toilet pan holes, gaskets, fitting pegs, and screws being attached.]
2. Please note: Fit the screws loosely and do not fully tighten at this stage.
3. Turn the fittings on the toilet so that they align with the holes on the seat, then push the seat onto the pegs until it clicks into place. Gently move the seat so that it aligns on the toilet pan. [Diagram: Shows toilet seat fittings being aligned with seat holes, and the seat being pushed onto the pegs until it clicks.]
4. Once the seat is aligned, tighten the screws into the fittings (as below) then once the seat is secured, remove it by pressing both buttons and lifting away. [Diagram: Shows tightening screws and then pressing buttons to release the seat.]
5. Place the fitting covers over the fixed fittings then push the seat onto the fitting pegs and click into position. [Diagram: Shows fitting covers being placed over the mounting hardware, and the seat being clicked into place.]

Using

During use, do not force the seat closed as this will damage the soft close mechanism.

Pull the seat and/or lid towards you slightly until it reaches the point at which it will fall under its own weight, then release.

Do not stand on the toilet seat.

Cleaning

To maintain the surface finish of your product, wipe with a clean damp cloth and wipe dry. Do not use any abrasive cleaning agents or materials.

It is recommended to wipe the seat and fittings on a regular basis.

Troubleshooting

Seat becomes loose after a period of use

Remove the seat and re-tighten the fittings.

Soft close mechanism stops working

The mechanism cannot be replaced; replace the seat and lid. However, the fittings can remain fitted. Removal of seat/lid is advised in Maintenance (below).

Seat is short or overhangs the toilet pan

Align the seat lid with the front edge of the toilet pan; the fittings are adjustable.

Maintenance

• To remove the seat/lid, press the two buttons at the rear of the seat and pull the seat/lid away from the fitting pegs. When replacing, ensure it clicks into place. [Diagram: Shows pressing buttons at the rear of the seat to detach it.]
• To access the fixing screws, remove the lid/seat as above, then pull off the covers. [Diagram: Shows fitting covers being pulled off to reveal mounting screws.]

For more information

• Visit betterbathrooms.com
• Email customerservices@buyitdirect.co.uk
• Call 0871 244 0935
• Write to Trident Business Park, Neptune Way, Huddersfield, HD2 1UA

Better Bathrooms is part of the BuyltDirect Group.

Wall Frame and Cistern User Manual

[Company Logo: OCEANWELL / 海益(厦门)建材工业有限公司]

Product Number: 236J701-E71-01B Material: 100g Double Gum Paper Date: 2021.12.08 Form Number: V2 Version: 1.0 Size: 175X260mm Pages: 20

Thank you for choosing Better Bathrooms. Please read this manual before installing your product and keep for future reference.

Product Models

• BeBa_25877 Wall Frame and Cistern
• For installation with Flush Plates - BeBa_26132 / BeBa_25874 / BeBa_25876 (sold separately)

Toilet pan sold separately.

[Diagram: Illustration of a wall frame and cistern assembly, showing various components and connections.]

Please note: Image is for illustrative purposes only and may differ slightly to the actual product.

Key Features & Recommendations

• Multi-person assembly
• Tools required
• We always recommend using professional tradespeople to install your product.

Version: V2 8.7.21

Congratulations on your purchase

And welcome to our growing gang of savvy shoppers.

We're on a mission to bring you extraordinary bathroom products, for less. From modern to traditional style ceramics, plus the gorgeous fixtures, fittings and furniture to match. So, you can fall in love with your space every single day.

As one of the UK's largest independent bathroom stores, we've received countless awards; including the National Business Awards UK, the Digital Entrepreneur Awards and being placed on The Sunday Times Fast Track 100.

We hope your new product goes above and beyond your expectations. However, should any problems occur, please:

• Log in to your account and contact our customer services team via your self-serve portal – betterbathrooms.com/CustomerAccount/Login
• Contact us via betterbathrooms.com/content/contact-us

Important Information

• Please read these instructions thoroughly and retain for future reference.
• Manufactured to BS EN14055 WC and urinal cisterns.
• All installation work must be carried out to comply with the Water Bylaw Regulations.
• The installation should be designed to allow access for maintenance.

Parts

[Diagram: Illustration of various parts for the wall frame and cistern assembly. 1. Square inlet fixing plate – Pre-fitted 2. Tank 3. Frame 4. Wall fixing brackets and screws 5. Flush pipe and bung 6. Pan connector and seals 7. Adjustable foot 8. Adjustable floor foot fixing screw and plug 9. Toilet fixings 10. Flush pipe protector, use during installation 11. Pan connector protector, use during installation 12. Fixing bar sleeves, use during installation 13. Pan connector clip 14. Stop Valve – Pre-fitted 15. Inlet flexi-pipe – Pre-fitted 16. Inlet valve 17. Flush plate bracket 18. Flush pipe vertical 19. Syphon 20. Flush rod locating plate 21. Flush plate protective cover 22. Flush plate fixing rods 23. Flush plate housing 24. Flush plate housing/rod clips 25. Flush rods 26. Flush plate]

Tools Required

• Screwdriver
• Spanner
• Pencil
• Drill
• Spirit Level
• 10mm Drill Bit
• Hacksaw

Installation

Please note: Whenever possible and when safe to do so, it is recommended to carry out leak tests during the installation process.

Fitting Pan Connector

If using a straight connector through the wall, you can position as required. Each option below will give you the minimum dimension from the wall to the front of the fixing foot. Please note: The desired location should be checked before drilling, that no pipes or wires can be damaged.

Option 1: Pan connector to be installed into the floor

Position the connector into the frame clip in the position shown below left, located in the rear recess, then close the clip. [Diagram: Shows pan connector positioned in a frame clip in the rear recess.]

Option 2: Pan connector to be installed to the side

Position the connector into the frame clip in the position shown below left, located in the front recess, then close the clip. [Diagram: Shows pan connector positioned in a frame clip in the front recess.]

Water Connection

1. Make the connection between the water supply and the cistern tank, using a suitable sealing method as shown below. [Diagram: Shows water supply pipe connecting to the cistern tank with sealing.]
2. Please note: The cistern has its own built-in stop valve.
3. Once water is connected, you're ready to build the partition wall. Use the guidance below and construct as required then tile as required.

Fitting Protective Covers

Before building the wall, and tiling around the frame, the protective covers need to be fitted to the flush plate housing, flush pipe and pan connector and the fixing bars fixed into place.

1. Fit the flush plate fixing bracket (as below), then fit the flush plate fitting box. Please note: The Flush Plate is sold separately. [Diagram: Shows flush plate bracket and fitting box being attached.]
2. Push on the flush pipe and pan connector covers.
3. Screw the threaded bars into the frame, as below, ensuring these are in the correct hole to match the holes in the toilet, then push on the sleeves. [Diagram: Shows threaded bars screwed into the frame and sleeves being pushed on.]

Installation once wall is constructed

1. Once the wall is constructed and tiled to the required depth, cut the flush plate box to the finished wall surface.
2. Insert the fixing rods into the holes within the frame flush box and twist to secure. [Diagram: Shows fixing rods inserted into flush plate box.]
3. Secure the flush plate bracket to the fixing rods and secure using the screws provided.
4. Push the flush rods into the housing as shown below. [Diagram: Shows flush rods being pushed into the housing.]
5. Once the rods are fully inserted, secure into position using the clips shown below, then push the rods to ensure free movement is achieved. [Diagram: Shows clips securing rods and rods being tested for movement.]
6. Attach the flush plate and click into position. [Diagram: Shows flush plate being attached.]

Connecting and Hanging the Toilet

1. Push the pan connector into the frame then push the flush pipe into the toilet.
2. Remove the threaded bar sleeves.
3. Unscrew the threaded bars, so they extend by dimension A (depth of the toilet wall) + 25mm. Please note: You will require two people for this section of the installation.
4. Lift the toilet pan onto the threaded bars.
5. Finally, check that the toilet is level, connect the fixings in the order shown below and tighten until the toilet pan is secured. [Diagram: Shows toilet pan being lifted onto threaded bars and fixings being tightened.]

Please note: Once installation is completed, a full commissioning of the product should be carried out to check the installation is safe and stable, check for leaks and check function.

Dimensions

Below show the fixing width dimensions for the wall and floor screws, and the distance from the centre of the pan connector. [Diagram: Shows dimensions for frame fixing and pan connector placement.]

Adjusting Frame Height

Once the pan connector is in place, the height of the frame can be adjusted as required along with the depth of the frame from the wall.

1. To do this, loosen the nuts and bolts in the fixing brackets and adjust as required.
2. Check the frame is level and then tighten the nuts and bolts.
3. Once the frame is set to the required height and depth, mark the drill holes on the wall, and on the floor. Now you're ready to secure the frame.

Securing the Frame

1. Drill the holes using a 10mm drill bit; it is recommended to place tape over the drill mark if you are drilling into tiles to prevent any slippage.
2. Once drilled, if fixing to a solid wall and floor, push the wall plug into the hole.
3. Secure the wall bracket to the wall and then position the frame into the required location.
4. Tighten the frame to the wall bracket and tighten the nut and bolt.
5. Secure the foot into position using the screws provided.
6. Remove the pan connector and flush pipe protective covers.
7. Push the straight pan connector, flush pipe and remaining parts into the holes in the frame.
8. Mark a line at the finished wall surface.
9. Prepare the flush pipe and pan connector ends removing any rough edges and create a small chamfer.
10. Connect them to the flush hole and waste spigot on the rear of the toilet pan (Apply a small amount of washing up liquid to assist).
11. Once fully connected, mark the measurements and cut as shown below. [Diagram: Shows final connections and cutting lines for wall finishing.]

Troubleshooting

Cistern tank not filling at all or to the required level

1. Check the water supply has been turned back on and is reaching the cistern.
2. Adjust the fill level on the cistern as required.
3. The filter on the inlet valve could be blocked.
4. If none of these resolve the issue, replace the inlet valve.

Flush volume into the pan, not sufficient

1. Adjust the flush volume level on the syphon.
2. Check that the syphon is opening correctly.
3. Check that the tubes are connected to the correct inlet on the flush plate.
4. If none of these resolve the issue, replace the syphon.

Water running into the pan continually after flushing

1. Establish if the water level in the cistern is reaching the overflow on the syphon; if it does, adjust the inlet valve.
2. If this continues, replace the inlet valve.
3. If the water level does not reach the overflow on the syphon, remove the top section of the syphon and check the washer for damage.
4. If damaged, replace.

Maintenance

The maintenance measures below require you to gain access to the internals of the cistern tank, and for the water supply to be turned off.

• It is recommended to remove the pneumatic tubes from the syphon to carry out maintenance.
• To do this, pull each tube from the inlet on the top of the syphon; do not allow these to drop back into the tank.
• To remove the syphon, you will only need to remove the top section, which requires you to twist and lift.
• To adjust the flush volume, move the slider as shown below. [Diagram: Shows a slider mechanism for adjusting flush volume.]
• If you need to replace the inlet valve, disconnect the water supply pipe and remove the retaining nut, which holds the inlet valve to the tank, and pull the inlet valve from the tank.
• To clear the filter, unscrew the filter section from the inlet valve as shown and run under warm water using a brush to clean away any blockage. [Diagram: Shows unscrewing a filter section from the inlet valve for cleaning.]

For more information

• Visit betterbathrooms.com
• Email customerservices@buyitdirect.co.uk
• Call 0330 390 3062
• Write to Trident Business Park, Neptune Way, Huddersfield, HD2 1UA

Better Bathrooms is part of the BuyltDirect Group.