Qoltec 2-in-1 EV Charger Manual
Models: 52470, 52471, 52475, 52476, 52477, 52478
Introduction
Thank you for your trust and for purchasing our product. We have made every effort and are confident that the product will meet your expectations.
This manual contains important safety and operational information for the device. For any questions after reading this manual, please contact NTEC SA.
Safety Information
- Protect from rain - use in covered areas.
- Do not immerse the control module in water.
- Do not step on, pull, twist, or kink the cable.
- Do not drop the control unit and do not place heavy loads on it.
- During charging, do not place the device near sources of high temperature.
- During charging, do not place the device in a car or in a closed space.
- Do not use the device at temperatures above the operating range of -30 °C to +50 °C.
- The charger can only be used if the power supply is equipped with a residual current device (RCD).
- Do not attempt to repair it yourself in case of failure.
- Do not use the device if the cable is damaged.
- The device is designed exclusively for charging electric vehicles.
- Do not use the device with an extension cord.
- Do not insert fingers into the charging connector.
- If the unit is not working, contact the dealer for repair or replacement.
Product Description
Illustration 1 shows the Qoltec EV charger unit.
Control Module
- Current Setting
- Charging Time
- Charge Delay Setting
- Charge Status
- Charging Power
- Plug Temperature
- Charging Current
- Control Module Temperature
- Charging Power
- Charging Voltage
Charger Status Indicator | Charger Status |
---|---|
Blue light | Electric vehicle not connected |
Green light | Charging complete |
Colored light | Charging |
Red light | Error |
Yellow light | Delayed charge |
Characteristics
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Temperature Monitoring
A temperature sensor monitors the operating temperature of the charger in real time. If it exceeds the safety temperature, the charger stops immediately. When the temperature returns to normal levels, the charger automatically resumes operation.
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Automatic Error Correction
An intelligent chip automatically corrects common charging errors to ensure stable product operation.
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Safety
The product has undergone adequate inspection to ensure the highest safety standards during charging for you and your car.
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Robust Housing
Made of polycarbonate, the housing is robust and reliable, with internal resistance testing.
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Current Regulation (depending on model)
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Charge Delay: 1h / 2h / 5h / 8h
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LCD Display for charging time, temperature, and operating mode
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Optional wall mounting with bracket (depending on model)
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5 m cable
Usage Information
- When using the 16A charging mode, use a socket with a nominal current of not less than 16A. If using a standard 10A socket, adjust the amperage mode to no more than 10A. If the charger is damaged due to an incorrectly adjusted amperage mode for the socket, the warranty will not be valid.
- Do not place flammable, explosive, chemical, or other hazardous substances near the appliance.
- Keep the charging connector clean; if it is dirty, clean it with a clean, dry cloth; do not touch the metal pins of the connector with your hand. Ensure the charger is not connected to the power supply or the device.
- Do not use the charger if the cable is damaged, cracked, worn, or has an exposed core. If the above anomalies are noticed, contact the dealer.
- Do not attempt to disassemble, repair, or upgrade the charger yourself. Improper use can cause equipment damage, leakage, current dispersion, etc.
- In case of anomalies during use, immediately interrupt the power supply.
- Use the charger under a canopy in case of precipitation. Protect from rain and snow.
- Children should not use or approach the device while charging, due to the risk of injury.
- It is strictly forbidden to remove the charging plug from the socket without authorization during the charging process, due to the risk to the vehicle or user's safety.
- Vehicles must not move during charging. Charging can only be done with the vehicle stationary. This applies to all types of vehicles.
Charging Tips
- Ensure that the electric installation is equipped with a Type B residual current device.
- Connect the charger to a 230 V power socket.
- (Optional) Set the charging delay by pressing the button with the clock icon ⏰.
- Set the desired amperage (button "A").
- Connect the charging cable to the vehicle.
- Monitor progress on the LCD display.
- At the end, disconnect the device first from the vehicle and then from the socket.
How to Start Charging?
- Insert the plug firmly into the power socket.
Illustration 2: Ensure the power socket complies with national standards and has a nominal current of 16 A. - Press the [A] button to switch the charging current mode, press the [Clock] button ⏰ to program the charging delay.
Illustration 3 - Gently pull the cap and fully insert the charging plug into the vehicle's socket.
Figure 4: Ensure the charging plug is fully inserted until you hear a click. - The device will start charging.
Current Setting
Press the [A] button -> Switch current mode
- The mode can be activated by pressing the [A] button when the charger is on and no car is connected.
- The 16A unit supports four current modes: 8A, 10A, 13A, and 16A.
- The 32A unit supports four current modes: 16A, 20A, 24A, and 32A.
Charge Delay Setting
Illustration 5
- Press [Clock] ⏰ -> Set time. The mode can be activated by pressing the [Clock] button when the charger is on and no car is connected.
- The charging delay increases by 1 hour each time the [Clock] button is pressed. The maximum delay is 8 hours.
How Can I Interrupt Charging?
- Press the button and disconnect the charging plug.
- Close the vehicle socket cover and apply the charging plug's protective cap.
- Disconnect the plug from the power socket.
- Place the charger in its bag.
* Some car models lock the charging plug when the power is active (turn off the power before removing the charging plug).
LCD Display Description
- Start (Figure 6)
- Machine disconnected (Illustration 7)
- Charging (Figure 8)
- Delayed Charge (Illustration 9)
- Error (Illustration 10)
In case of error (Error A, Error B... Error H) during charging, it is necessary to first understand the possible causes and check the recommended solutions, then contact the NTEC sp. z o.o. assistance service.
Troubleshooting
Error Code | Characteristics | Recommended Solution |
---|---|---|
Error - A | Thermal overload protection | 1. Verify that the current mode is correct. 2. Disconnect the electric vehicle charging plug and the power plug, then try again after the charger has cooled down. If the error persists, contact the dealer. |
Error - B | Short circuit protection (CP) | 1. Disconnect the EV charging plug and the power plug, then reconnect the power plug. 2. If the LCD screen does not display "Error - B", there is a CP short circuit on the car side. 3. If the LCD screen continues to display "Error - B", contact the dealer. |
Error - C | Overvoltage protection | 1. Verify if the supply voltage exceeds the permitted level. 2. If the voltage at the power plug is too high, wait for the supply voltage to return to normal. 3. If the voltage at the power plug is correct, but the charger continues to display Error - C, contact the dealer. |
Error - D | Undervoltage protection | 1. Verify that the supply voltage is not lower than permitted. 2. If the voltage at the power plug is too low, wait for the supply voltage to return to normal. 3. If the voltage at the power plug is correct, but the charger continues to display Error - D, contact the dealer. |
Error - F | Short circuit protection | 1. Disconnect the EV charging plug and the power plug, then reconnect the power plug. 2. If the LCD screen does not display "Error - F", there is a short circuit on the car side. 3. If the LCD screen continues to display "Error - F", contact the dealer. |
Error - G | Leakage protection | 1. Disconnect the EV charging plug and the power plug, then reconnect the power plug. 2. If the LCD screen does not display "Error - G", there is a leakage current on the car side. 3. If the LCD screen continues to display "Error - G", contact the dealer. |
Error - H | Other | Contact your dealer. |
Conservation
- Keep the charger clean using a soft, dry cloth to remove dust and dirt. Do not use chemical products.
- Regularly check that the power cables and connectors do not show damage such as abrasions, cracks, or loose connections.
- Ensure that the vents are clean and unobstructed to ensure adequate cooling.
- Avoid contact with water or other liquids to prevent electrical damage.
Utilization
This product is subject to regulations for the disposal of electrical and electronic equipment (WEEE). Return the product to an electrical waste collection point that ensures safe recycling in accordance with GPSR standards. Check where the nearest electrical waste collection points are located. For questions about disposal, contact the manufacturer or an authorized service center.
Warranty and Assistance Information
The product is covered by a manufacturer's warranty of 24 months from the date of purchase. The warranty covers any defects in material and workmanship. In case of problems with the device, contact our assistance service to ensure prompt and professional assistance. The warranty does not cover damage resulting from improper use, drops, mechanical damage, unauthorized repairs, or attempted disassembly.
Diagrams and Illustrations
Appendix 1
Diagram 1: Labels for CURRENT SETTING, CHARGING TIME, CHARGING TIME DELAY SETTING, CHARGING STATE, CHARGING POWER, PLUG TEMPERATURE, CHARGING CURRENT, CONTROL MODULE TEMPERATURE, CHARGING VOLTAGE.
Diagram 2: Shows connecting the charger to a 16A socket (Models 52470, 52476) or a different socket type (Models 52471, 52477, 52475, 52478).
Diagram 3: Illustrates pressing buttons for current mode and charge delay.
Diagram 4: Shows inserting the charging plug into the vehicle's socket.
Diagram 5: Illustrates setting the charge delay using the clock button ⏰.
Diagram 6: "WELCOME" screen.
Diagram 7: "Ready" state, showing voltage, current, power, temperature, and time.
Diagram 8: "Charging" state, showing voltage, current, power, temperature, and time.
Diagram 9: "Scheduled Charging" state, showing voltage, current, power, temperature, and time.
Diagram 10: "Error" state, displaying error information.