Qoltec EV Car Charger
User Manual
Introduction
Thank you for trusting and purchasing our product. We have made every effort and are confident that the product will meet your expectations. This manual contains important safety and operating information for the device. If you have any questions after reading this guide, please contact NTEC Ltd.
Safety Information
- Protect from rain - use in covered areas.
- Do not immerse the control module in water.
- Do not step on, pull, bend, or twist the cable.
- Do not drop the control unit or place heavy loads on it.
- When charging, do not place the device near heat sources.
- When charging, do not place the device in a car or an enclosed space.
- Do not use the device at temperatures outside its operating range of -30 °C to +50 °C.
- The charger can only be used if the power supply is equipped with a residual current device (RCD).
- In case of malfunction, do not attempt to repair it yourself.
- If the cable is damaged, do not use the device.
- The device is intended only for charging electric vehicles.
- Do not use the device with an extension cord.
- Do not insert fingers into the charging connector.
- If the unit is not working, contact the dealer for repair or replacement.
Product Description
Control Module
The control module displays current settings and status.
Current Setting: Displays the current charging amperage.
Charging Time: Shows the duration of the charging session.
Charging Time Delay Setting: Allows setting a delayed start for charging.
Charging State: Indicates the current status of the charging process (e.g., Ready, Charging, Error).
Charging Power: Displays the power being delivered to the vehicle.
Plug Temperature: Monitors the temperature of the charging plug.
Charging Current: Shows the actual current flowing during charging.
Control Module Temperature: Displays the internal temperature of the charger.
Charging Voltage: Indicates the voltage supplied to the vehicle.
Charger Status Indicators
Indicator Light | Charger Status |
---|---|
Blue light | Electric vehicle not connected |
Green light | Charging complete |
Colored light (multicolor) | Charging |
Red light | Error |
Yellow light | Delayed charging |
Functions
- Temperature Monitoring: The temperature sensor monitors the charger's operating temperature in real-time. If it exceeds a safe temperature, the charger will immediately stop operation. When the temperature returns to normal, the charger will automatically resume operation.
- Automatic Error Correction: An intelligent chip automatically corrects common charging errors to ensure stable product operation.
- Safety: The product has undergone rigorous inspection to ensure the highest safety standards for charging you and your car.
- Robust Housing: The casing is made of polycarbonate, making it strong and reliable. Internal strength tests have been conducted.
- Current Regulation (model dependent): Allows adjustment of charging current.
- Charging Start Delay: Options for 1h / 2h / 5h / 8h delay.
- LCD Display: Shows charging time, temperature, and operating mode.
- Optional Wall Mount: Available with a bracket (model dependent).
- Cable Length: 5 m cable.
Information on Use
- When using the 16 A charging mode, use an outlet with a rated current of at least 16 A. If using a standard 10A outlet, set the current mode to no more than 10A. Using an incorrect current setting may void the warranty if the charger is damaged.
- Do not place flammable materials, explosives, chemicals, or other hazardous substances near the appliance.
- Keep the charging connector clean. If dirty, wipe it with a clean, dry cloth. Do not touch the metal pins in the connector with your hands. Ensure the charger is not connected to the power source or the device.
- Do not use the charger if the cable is damaged, cracked, worn, or has exposed wires. If you notice any of the above abnormalities, contact your dealer.
- Do not attempt to disassemble, repair, or modify the charger yourself. Improper handling may result in damage to the device, leakage, or electric shock.
- In case of any abnormality during use, immediately disconnect the power.
- During rainfall, use the charger under shelter. Protect from rain and snow.
- Children must not use or be near the device during charging due to the risk of injury.
- It is strictly forbidden to unplug the charging plug from the socket without authorization during charging, as this poses a risk to the vehicle or user safety.
- Vehicles must not move during charging. Charging can only be performed when the vehicle is stationary. This applies to all types of vehicles.
Charging Tips
- Ensure the electrical installation is equipped with a Type B residual current device (RCD).
- Plug the charger into a 230 V socket.
- (Optional) Press the clock icon button to set the charging delay.
- Set the desired current (using the "A" button).
- Connect the charging cable to the vehicle.
- Monitor the progress on the LCD display.
- Upon completion, disconnect the device from the vehicle first, then from the socket.
How to Start Charging
- Firmly insert the plug into the wall socket. (Ensure the electrical socket complies with national standards and has a current rating of 16 A.)
- Press the [A] button to switch the charging current mode, and press the [Clock] button to schedule the charging delay.
- Gently pull out the cover and fully insert the charging plug into the vehicle's socket. Ensure the charging plug is fully inserted until you hear a click.
- The device will begin charging.
Current Settings
Press the [A] button to switch the current mode. This mode can be activated when the charger is powered on and no vehicle is connected.
- The 16A unit supports four current modes: 8A, 10A, 13A, and 16A.
- The 32A unit supports four current modes: 16A, 20A, 24A, and 32A.
Delayed Charging Settings
Press [Hours] -> Set Time. This mode can be activated when the charger is powered on and no vehicle is connected.
Pressing the [Hours] button once will extend the charging delay by 1 hour. The maximum delay is 8 hours.
How Can I Stop Charging?
- Press the button and disconnect the charging plug.
- Close the vehicle socket cover and attach the charging plug's protective cover.
- Unplug from the electrical socket.
- Place the charger in its bag.
Note: Some vehicle models lock the charging plug when power is on. Turn off the power before unplugging the charging plug.
LCD Display Description
The LCD display shows various states:
- Operation: (Refer to Illustration 6)
- Vehicle Disconnected: (Refer to Illustration 7)
- Charging: (Refer to Illustration 8)
- Delayed Charging: (Refer to Illustration 9)
- Error: (Refer to Illustration 10)
In case of errors (Error A, Error B... Error H) during charging, first familiarize yourself with the possible causes and check the recommended solutions, then contact the NTEC s.r.o. service department.
Troubleshooting
Error Code | Safety Feature | Recommended Solution |
---|---|---|
Error - A | Overheating protection | 1. Check if the current mode is correct. 2. Disconnect the EV charging plug and the power socket, then try again after the charger has cooled down. If the error persists, contact your dealer. |
Error - B | Short circuit protection (CP) | 1. Disconnect the EV charging plug and the power socket, then reconnect the power socket. 2. If Error - B is not displayed on the LCD, there is a short circuit on the vehicle side (CP). 3. If Error - B continues to be displayed on the LCD, contact your dealer. |
Error - C | Overvoltage protection | 1. Check if the supply voltage exceeds the permissible voltage. 2. If the voltage at the socket is too high, wait for the supply voltage to return to normal. 3. If the voltage at the socket is correct, but the charger still displays Error - C, contact your dealer. |
Error - D | Undervoltage protection | 1. Check if the supply voltage is below the permissible voltage. 2. If the voltage at the socket is too low, wait for the supply voltage to return to normal. 3. If the voltage at the socket is correct, but the charger still displays error - D, contact your dealer. |
Error - F | Short circuit protection | 1. Disconnect the EV charging plug and the power socket, then reconnect the power socket. 2. If Error - F is not displayed on the LCD, there is a short circuit on the vehicle side. 3. If Error - F continues to be displayed on the LCD, contact your dealer. |
Error - G | Leakage protection | 1. Disconnect the EV charging plug and the power socket, then reconnect the power socket. 2. If Error - G is not displayed on the LCD, there is a leakage current on the vehicle side. 3. If Error - G continues to be displayed on the LCD, contact your dealer. |
Error - H | Other | Contact your dealer. |
Maintenance
- Keep the charger clean using a soft, dry cloth to remove dust and dirt. Do not use chemicals.
- Regularly inspect the power cables and connectors for damage, such as abrasions, cracks, or looseness.
- Ensure that the ventilation openings are clean and unobstructed to ensure adequate cooling.
- Avoid contact with water or other liquids to prevent electrical damage.
Disposal
This product is subject to the regulations for the disposal of electrical and electronic equipment (WEEE). Hand it over to a waste electrical and electronic equipment collection point that provides safe recycling in accordance with GPSR standards. Check where the nearest collection points are located. If you have any questions regarding disposal, contact the manufacturer or an authorized service center.
Warranty and Service Information
The product is covered by a 24-month manufacturer's warranty from the date of purchase. The warranty covers all defects in material and workmanship. In case of any problems with the device, contact our service department for prompt and professional service. The warranty does not cover damage caused by improper use, drops, mechanical damage, unauthorized repairs, or attempted disassembly.
Illustrations
Illustration 1: Current Setting Display
The display shows: Charging Amperage (e.g., 16A), Real Voltage (e.g., 240V), Energy (e.g., 16.5Kw/h), Charging State (e.g., Charging), Charging Time (e.g., 00:00:10), Real Current (e.g., 0.0 A), Main Temperature (e.g., 27.5 C), Charging Power (e.g., 0.0 Kw), Plug Temperature (e.g., 23.5 C), and Control Module Temperature.
Illustration 2: Socket Types
Shows socket types for Model: 52470, 52476 (16A Socket) and Model: 52471, 52477, 52475, 52478.
Illustration 3: Connecting the Charging Cable
Depicts the action of connecting the charging cable to the vehicle's charging port.
Illustration 4: Connecting the Charging Plug to the Vehicle
Shows the process of inserting the charging plug into the vehicle's socket until it clicks.
Illustration 5: The Charger Unit
A visual representation of the Qoltec EV charger unit.
Illustration 6: LCD Display - Operation
Shows the "WELCOME" screen with "RealVolt: 242V".
Illustration 7: LCD Display - Ready State
Shows the "Ready" state with "RealVolt: 240V", "Energy: 16.5Kw/h", "RealCurr: 0.0 A", "Maintemp: 27.5 C", "RealPower: 0.0 Kw", "Plug Temp: 26.0 C", and "00:00:10" for time.
Illustration 8: LCD Display - Charging State
Shows the "Charging" state with "RealVolt: 239V", "Energy: 16.5Kw/h", "RealCurr: 0.0 A", "Maintemp: 27.5 C", "RealPower: 0.0 Kw", "PlugTemp: 26.0 C", and "00:00:10" for time.
Illustration 9: LCD Display - Scheduled Charging State
Shows the "Scheduled Charging" state with "RealVolt: 240V", "Energy: 16.5Kw/h", "RealCurr: 0.0 A", "Maintemp: 28.0 C", "RealPower: 0.0 Kw", "PlugTemp: 23.5 C", and "00:00:10" for time.
Illustration 10: LCD Display - Error State
Shows the "Error" state with "RealVolt: 240V", "Energy: 16.5Kw/h", "RealCurr: 0.0 A", "Maintemp: 27.5 C", "RealPower: 0.0 Kw", "PlugTemp: 23.5 C".