Lockly Secure Installation Manual

INSTALLATION OVERVIEW

Lockly™ Secure can be fitted for both right swing doors and left swing doors.

Diagram Description: An exploded view illustrating the various components of the Lockly Secure smart lock, including the deadbolt, exterior and interior assemblies, mounting plates, keys, and screws, showing how they fit together on a door.

PARTS LIST

• A: Keys [keys]
• B: Exterior Assembly [smart lock exterior]
• C: Mounting Plate [mounting plate]
• D: Interior Assembly [smart lock interior]
• E: 3M Double Sided Tape - EVA Sticker [3M tape]
• F: Mounting Plate [mounting plate]
• G: Interior Assembly [smart lock interior]
• H: Mounting Screws [screws]
• H1: Screws [screws]
• H2: Screws [screws]
• I: Mounting Screws [screws]
• J: Interior Assembly [smart lock interior]
• K: Battery Cover [battery cover]
• M: Assembly Screws [screws]
• N: Deadbolt [deadbolt]
• O: Deadbolt Screws [screws]
• P: Strike Plate [strike plate]
• Q: Latch Plate [latch plate]

STEP 1: PREPARING YOUR DOOR

Ensure your door thickness is between 1-3/8" and 2" (35mm-50mm).

Drill hole specifications:

• Latch Hole: 1" (25mm)
• Deadbolt Hole: 1/2" (12mm)

Backset dimensions: 2-3/8" (60mm) or 2-3/4" (70mm).

⚠️ IMPORTANT NOTICE: You are not required to drill an extra hole in your door. 3M double-sided tape is provided to help stabilize the lock during installation. Drill a hole only if you require added stability. Refer to provided templates for drilling if needed.

Make sure your door is prepared prior to installation. Use the supplied template for drilling holes if required.

STEP 2: ADJUSTING THE DEADBOLT

If the latch holes are centered in the drilled hole, no adjustment is needed.

If not, adjust the latch as shown below:

Diagram Description: Shows the deadbolt latch. If the holes are centered, a checkmark is shown. If not, an 'X' is shown, followed by three steps to adjust the backset.

1. Initial position of A: 2-3/8".
2. Push toggle button "A" downwards and pull part "B" outwards.
3. Pull "C" to 2-3/4" and release button "a". The backset is now adjusted to 2-3/4".

STEP 3: EXTENDING THE DEADBOLT

Extend the deadbolt as shown.

Diagram Description: Illustrates extending the deadbolt mechanism.

When installing the deadbolt, ensure the position of the "+" mark is on the bottom part of the latch.

MAKE SURE THE DEADBOLT IS FULLY EXTENDED (LOCKED) BEFORE INSTALLING PROCEEDING TO THE NEXT STEP.

STEP 4: PREPARING THE EXTERIOR ASSEMBLY

When the bolt is extended, the torque blade should be kept in a vertical position.

Diagram Description: Shows the exterior assembly of the lock. A close-up indicates the torque blade should be vertical. Another diagram shows parts D and C being attached to part B.

Install "D" & "C" on "B" in order as shown.

*This hole (X) is for the optional post provided for stabilizing your lock. It will require drilling an extra hole on your door (See template as provided). Alternatively, you may use the 3M double-sided tape provided which serves the same purpose if you do not want to drill a hole. If you drilled a hole, securely tighten the post with a flathead screwdriver by turning it clockwise before mounting on your door.

STEP 5: INSTALLING THE EXTERIOR ASSEMBLY

Diagram Description: Shows the exterior view of the lock being attached to the door, with the torque blade in a vertical position. An interior view shows the cable routing.

Note: Please rotate the torque blade into the vertical position for installation.

• (1). When the bolt is extended, the torque blade should be kept in a vertical position.
• (2). Make sure the cable goes underneath the latch.

Route cable through center hole, then push it into side hole.

STEP 5 (CON'TD): INSTALLING THE EXTERIOR ASSEMBLY

Diagram Description: Shows the mounting plate being secured to the door with screws (H, H1, H2, I). Another view shows the exterior assembly being attached.

Before screwing, check the vertical alignment for the mounting plate and exterior assembly.

*H is only required if you drilled a hole in your door. If you did not drill a hole in your door, please do not insert H. Depending on your door thickness, use H1 or H2 screws for the doors. Doors with thickness of 35-43mm, use H1. Doors with thickness of 43-50mm, use H2.

After installation of the exterior assembly, use the physical key and try to unlock/lock to check if the deadbolt is moving and not stuck. Do not forget to take out the key before proceeding to next steps.

STEP 6: INSTALLING INTERIOR ASSEMBLY

Diagram Description: Shows the interior assembly being connected to the exterior assembly via a cable. A close-up shows connecting the cable connector to the socket. Another diagram shows the thumb turn shaft being inserted into the torque blade.

Connect the cable.

Please insert the RED face of the cable connector into the socket marked in RED. Make sure the connector is securely fixed to the socket.

Push the thumb turn shaft into the torque blade.

MAKE SURE IT IS IN THE VERTICAL POSITION.

STEP 7: SECURING Lockly™ SECURE

Diagram Description: Shows the interior assembly being secured with screws (M).

A. Make sure the thumbturn is in a vertical position.

Make sure the cover is removed so you can install batteries, but don't install batteries yet.

Warning: Do not install the batteries yet!

STEP 8: INSTALLING BATTERIES

Diagram Description: Shows four batteries being inserted into the interior assembly.

First install 3 of the 4 batteries. Before installing the last battery, press and hold the PROGRAM button [program button] while installing the last battery until you hear a beep from Lockly™.

Lockly™ will then perform a self check and the keypad screen will start to initiate. This self check will automatically determine and set your door lock to a left open or right open door.

The self-check process is very important step to ensure the installation is done properly.

After the lock finished the self-check, manually lock and unlock your door using the thumb turn and the key to make sure the deadbolt moves smoothly. If you feel that there is a tight tension while you are turning, it means that the lock may have not been installed straight. Go back to Step 2 and re-install the lock.

To check if your lock was installed correctly, manually unlock your door using the thumb turn, then brush your hand across the screen on the outside. Your lock should lock the dead bolt. If your lock automatically unlocks after it has been locked, it means that your lock was installed incorrectly - proceed to Step 2 to make sure your lock was installed with the dead bolt extended and the torque blade was inserted vertically while the dead bolt was extended.

STEP 9: INSTALLING DOOR STRIKE

Install the door strike to your door frame and proceed to the last step of installation of your new lock. You may use our supplied door strike or use your existing door strike as long as the deadbolt moves smoothly in and out of the door strike.

As there are many types of doors, you may need to make slight adjustments so the dead bolt moves smoothly. If anything is rubbing against the deadbolt when locking and unlocking, you may experience a warning sound (rapid beeping) indicating that the lock is experiencing misalignment or something is blocking the deadbolt.

Diagram Description: Shows the door strike being installed into the door frame.

You're all done! You have completed the Lockly™ Secure physical lock installation and now you're ready to get the lock set up. You may set up the lock with or without downloading our app, however, for best safety practice, we highly recommend using a smartphone to program and manage your Access Codes. Download the Lockly™ app from the iOS or Google Play Store to complete your installation. Continue to the next page to install the Secure Link Wi-Fi-Hub. (Make sure you download the app first)

Scan or visit Lockly.com/app

STEP 10: INSTALLING THE SECURE LINK WI-FI HUB

The Lockly™ Secure Link Wi-Fi Hub comes in two parts. Each part of the Secure Link is crucial to enable voice assistant features and live monitoring and control of your Lockly™ device.

The Wireless Door Sensor is optional but highly recommended as they provide the ability to verify that your door is securely closed and not ajar.

PART A: Secure Link Wi-Fi Hub [Wi-Fi hub]
USB 5V 1A AC Adaptor* [USB AC adapter]

PART B: LED Indicator [LED indicator]
Door Sensor [door sensor]
Door Frame Sensor [door frame sensor]
Wireless Door Sensor [wireless door sensor]

*You may plug the USB Secure Link Wi-Fi Hub into any UL Certified 5V 1A USB outlet, however we recommend using ours for best performance.

STEP 11: SETTING UP THE SECURE LINK WI-FI HUB

You should install the Secure Link Wi-Fi Hub after you have successfully finished installation and set up of your Lockly™ Smart Lock. Refer to your appropriate Lockly™ Smart Lock Installation Guide and User Manual that came with the lock for reference.

The Secure Link Wi-Fi Hub (Part A) can be plugged into any standard 5V 1A USB port or use the UL certified USB AC adapter included in this box (recommended).

For best connectivity, the Secure Link Wi-Fi Hub must be installed within 10 feet of your Lockly™ Smart Lock. You may experience delayed or intermittent connectivity if the Secure Link Wi-Fi Hub is installed further than 10 feet away from the Lockly™ Smart Lock.

Diagram Description: Shows a Lockly™ Smart Lock and a Secure Link Wi-Fi Hub with a line indicating "10 Feet Distance Between".

The Secure Link requires a strong wireless signal for optimal performance. Make sure the Secure Link will be installed in a location with a strong 2.4 Ghz wireless signal.

Wi-Fi Hub Setup

Plug the Secure Link Wi-Fi Hub into the 5V 1A USB AC adapter and plug the AC adapter to your wall socket.

Diagram Description: Shows the USB AC adapter plugged into a USA outlet, and the Wi-Fi Hub plugged into the adapter. A close-up of the Wi-Fi Hub shows a red LED indicator near the setup button.

A red LED indicator light will flash slowly to indicate that the Wi-Fi Hub is ready to connect.

Once you have confirmed that your Secure Link Wi-Fi Hub is ready to connect to your lock, open the Lockly™ app to get started.

In case you have not downloaded our app, you can scan the QR code [QR code] to the left or visit https://lockly.com/app

Make sure you have already created an account and setup your Lockly device to the Lockly app to continue.

Before you continue the Secure Link Wi-Fi Hub set up on your app, proceed to the next page to learn more about using the Secure Link Wi-Fi Hub and best practices for connectivity.

STEP 12: USING THE SECURE LINK WI-FI HUB

Before you set up your Wi-Fi Hub, make sure you are standing in between your Lockly Smart Lock and Secure Link Wi-Fi Hub. For best connection, the distance between the Wi-Fi Hub and your smart lock should be 10 feet or less.

Diagram Description: Shows a Lockly™ Smart Lock, a person holding a smartphone (using Bluetooth & Wi-Fi enabled), and a Secure Link Wi-Fi Hub, with a line indicating "10 Feet Distance Between".

In order for your Secure Link Wi-Fi Hub to connect to the internet, you must have a Wi-Fi network with a radio signal emitting 2.4 GHz. All modern Wi-Fi devices support 2.4 GHz connections while some equipment supports both 2.4 GHz and 5 GHz. Please check with your network administrator or internet provider if you're unsure what kind of network you have.

Proceed to the next page to read how to finish set up of your Wi-Fi Hub.

Secure Link Installation Checklist.

• ✔️ I'm excited for my new Lockly smart lock, now compatible with Alexa and Google Assistant.*
• ⬜ You have a Lockly Smart Lock already, and now adding the Wi-Fi Hub
• ⬜ The Secure Link Wi-Fi Hub is installed within 10 feet of your Lockly Smart Lock
• ⬜ You have the Lockly App installed on your iOS or Android device.
• ⬜ Your smartphone Bluetooth connection is ON and connected to your Lockly device.
• ⬜ You are standing between your smart lock and the Secure Link Wi-Fi Hub.
• ⬜ Your Secure Link Wi-Fi Hub is located in a location with a strong Wi-Fi signal.
• ⬜ You are currently connected to a 2.4 GHz Wi-Fi Network (802.11 B/G/N) on your iOS or Android device.

Be sure you check off the above 6 boxes before proceeding. If any of the boxes are not checked, you may experience intermittent or delayed response time in notifications.

*Requires successful installation of the Secure Link Wi-Fi Hub and connected to a strong internet connection

STEP 13: CONFIGURING THE SECURE LINK WI-FI HUB

First, make sure the smartphone you are using to add the Wi-Fi Hub is connected to your 2.4 GHz Wi-Fi Network. Next, open your Lockly App and select the main menu from the upper left corner. (Image shown with iOS demo). Once the menu opens go ahead select "Set up a New Device"

Diagram Description: Shows three iPhone screens. The first shows the Lockly app main menu. The second shows selecting "Set up a New Device". The third shows a list of Lockly devices, with "SECURE LINK WI-FI HUB" highlighted at the bottom.

Select the Secure Link Wi-Fi Hub on the bottom.

NEXT →

Wi-Fi Hub Configuration

If you have never connected the Secure Link Wi-Fi Hub to your smart lock, the Secure Link should have a slow flashing RED LED Indicator. Press and hold the Setup Button [setup button] located on the top of the Wi-Fi Hub for 3 seconds until you see the RED LED Indicator start to rapidly flash.

Diagram Description: Shows a finger pressing and holding the setup button on the Wi-Fi Hub for 3 seconds.

If you don't see anything appear with a Bluetooth icon and a name starting with PGH200..., simply click the Refresh button on the upper right to rescan. Make sure your Wi-Fi Hub is showing a flashing RED LED indicator and the Wi-Fi Hub is within the optimal distance of 10 feet from your lock. Select the desired Wi-Fi Hub to continue.

Diagram Description: Shows an iPhone screen displaying a list of Wi-Fi devices, with "PGH200U19010072T" listed. Options to "Refresh" and signal strength indicators are visible.

Refresh [refresh button]
Minimum 2-3 Bars Recommended

Wi-Fi Hub Connection

If you are already connected to a 2.4 Ghz compatible Wi-Fi network, it should display the network name. (See example below)

Diagram Description: Shows an iPhone screen displaying "Searching..." for Wi-Fi, then showing the connected network "LOCKLY 2.4G" and a field for "Wi-Fi Password".

Enter your Wi-Fi password in the next line next to the [lock icon] icon, then click "Next Step" to continue.

Diagram Description: Shows an iPhone screen for "Secure Link Wi-Fi Hub Setup". It explains the connection process and indicator lights. Options are provided to select if the indicator light is solid or flashing.

Select if your Wi-Fi Hub LED Indicator light is ON and solid.

Select if your Wi-Fi Hub LED Indicator light is ON and still flashing after 2-3 minutes.

*Actual screen may differ depending on device and app version. Please follow on-screen instructions.

Wi-Fi Hub Setup Complete

Congratulations! Your Secure Link Wi-Fi Hub is now set up.

Below are some quick information for troubleshooting:

• No Indicator Light: Your Wi-Fi Hub has no power. Check your power supply.
• Rapid Flashing Indicator Light: Your Wi-Fi Hub is in setup mode. Setup mode can be entered by pressing the setup button for 2 seconds. Setup mode will last approx 2 minutes.
• Slow Flashing Indicator Light: Your Wi-Fi Hub has power. It's not connected to any wireless network.
• Solid Indicator Light: Your Wi-Fi Hub is on and connected to an active 2.4 Ghz wireless network.

CONTINUE TO NEXT PAGE TO INSTALL DOOR SENSOR →

STEP 14: ADDING THE DOOR SENSOR

Adding the door sensor (Part B) is optional, however we strongly recommend installing the Door Sensor as it provides the ability to verify that your door is securely closed and not ajar and also send push notifications to your phone on the status of your door when someone opens and closes the door.

Depending on your door orientation, your Door Sensor will be mounted different ways. The Door Sensor comes in two parts.

Part 1 - Door Frame Sensor [door frame sensor]
Part 2 - Door Sensor [door sensor]

Diagram Description: Shows the two parts of the door sensor: the Door Frame Sensor and the Door Sensor.

Make sure you install the Door Sensor indoors on a clean and dry surface. Gently wipe the surface of your door and door frame where you wish to install the Door Sensor and make sure it's dry before installing.

NEXT →

Door Sensor Installation Details

Keep the Door Sensor away from direct sunlight, high heat locations and large metal objects that may interfere with wireless signals.

Diagram Description: Shows icons representing sunlight, fire (heat), and a metal object, with "KEEP AWAY" text.

The optimal location to install the Door Sensor is on the upper corners of your door, away from the reach of children and pets.

WHEN FACING YOUR DOOR FROM THE INSIDE, DOOR HINGES ARE ON THE RIGHT SIDE
Door Frame [door frame] | Door Sensor [door sensor]
Door Frame [door frame] | Door [door]

WHEN FACING YOUR DOOR FROM THE INSIDE, DOOR HINGES ARE ON THE LEFT SIDE
Door [door] | Door Frame Sensor [door frame sensor]
Door [door] | Door Frame [door frame]

DON'T INSTALL SENSOR YET. NEXT →

Door Sensor Mounting and Activation

When you are installing the Door Sensor, make sure the arrows on the Door Sensor is placed next to the arrow from the Door Frame Sensor.

Diagram Description: Shows two possible orientations for mounting the door sensor and frame sensor, with arrows indicating alignment.

When installed on your door, the distance between the Door Sensor and the Door Frame Sensor must be less than 3/4" in order for the sensor to work.

Gap - less than 3/4" when installed.

When you are ready to install, pull the plastic tab at the back of the Door Frame Sensor to activate the sensor.

Peel back the protective paper on the double sided tape to expose the adhesive and apply securely to your door and door frame.

Follow the On-Screen instructions on the app to test your Door Sensor.

NEXT →

Smart Home Integration

Congratulations! The Door Sensor is now set up.

The Secure Link Wi-Fi Hub works with other Smart Home devices. Check on the status or remote lock and unlock your door by your voice using Amazon Alexa or Google Home Assistant.

Diagram Description: Shows the "Works with Amazon Alexa" and "Works with Google Assistant" logos.

To setup your lock to work with either of those platforms, download the Amazon Alexa or Google Home Assistant app and add a new skill with Amazon Alexa or an Action with Google Home Assistant.

Add the "Lockly" Skill (Alexa) and Action (Google) then follow on screen instructions to finish set up.

For a full list of commands, help videos or to troubleshoot your Secure Link Wi-Fi Hub visit us at https://lockly.com/help

FCC Compliance and Warnings

Logo Description: FCC Certified logo.

Warning: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

NOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

WARNING: This product contains DEHP and other chemicals known to the State of California to cause cancer and birth defects, or other reproductive harm. For more information go to www.P65Warnings.ca.gov