Lockly Secure Pro 2025 Version

Welcome

Access the latest Install video and installation guide.

[Scan QR code to watch step-by-step video installation][Scan QR code for the most updated version of this manual]

Reference foldout[Image: Diagram of an open booklet representing a reference foldout]

Get an overview of all installation components and parts with the handy reference foldout on the back page. Keep it open for reference as you go through each step.

We're here to help

Your Lockly smart lock comes with lifetime technical support. Feel free to contact Lockly with any questions or comments.

? (669) 500-8835 | ✉️ help@Lockly.com | ? support.Lockly.com

Let's get started

What you'll need

Tools

• Phillips-Head screwdriver [Image: Phillips screwdriver with a '+' symbol]
• Flathead screwdriver [Image: Flathead screwdriver with a '−' symbol]
• Tape measure or ruler [Image: Tape measure]

Prepare door

Confirm existing door or use provided template to bore new holes.

[Diagram showing a door edge with measurements for back-set, thickness, deadbolt bore hole, and cross-bore hole]

• Back-set: 2 3/8" (60mm) or 2 3/4" (70mm)
• Thickness: 1 3/8" (35mm) to 2" (50mm)
• Deadbolt bore hole: 1" (25mm)
• Cross-bore hole: 2 1/8" (54mm)

Installation

• Deadbolt installation: 06
• Install lock exterior: 07
• Interior mount plate: 08
• Interior lock: 09/10
• Battery & self-check: 11
• Strike plate: 12
• Door sensor: 13
• Troubleshooting/FAQs: 16/17
• Parts overview: 18/19

Deadbolt installation

Ensure deadbolt blade slot aligns center in the door hole.

[Diagram showing deadbolt insertion into a door hole with alignment indicators]

The deadbolt comes set to 2 3/8" (60mm); adjust to 2 3/4" (70mm) if needed.

[Diagram showing deadbolt adjustment: To adjust hold the faceplate and twist the body counter-clockwise until it snaps to 2 3/4" (70mm).]
[Diagram showing deadbolt adjustment: To adjust hold the faceplate and twist the body clockwise until it snaps to 2 3/8" (60mm).]

Installing lock exterior

Ensure the torque blade is vertical (up and down) with the deadbolt extended then peeling off film on adhesive strips. Note: do not insert a key.

[Diagram showing the exterior lock assembly being attached to the door, with cable routing]

Place assembly and torque blade through the deadbolt slot and guide connection cables under the deadbolt as shown. Complete mounting by aligning and securing until flush to exterior door surface.

Installing interior mount plate

[Diagram showing the interior mounting plate being attached to the door, with cable routing]

Guide the connection cables through the notched gasket in the lower corner, then align the mounting plate. Use the screws provided and tighten by hand until the plate is flush with the door. Ensure the torque blade alignment is centered, then fully tighten the screws, making sure the cables are not pinched or compressed.

Using the key, check that the deadbolt locks and unlocks smoothly. If the key does not turn the deadbolt, revisit the steps above and ensure the plate is properly aligned with the exterior assembly. When finished, leave the deadbolt extended and remove the key.

Installing interior of lock

Remove the battery cover from interior Assembly E before installation. Before installing the interior assembly, determine the appropriate direction outlet for the wired sensor. Refer to page "Installing the door sensor" for more. With interior assembly E, connect cable ends to their matching counterparts.

[Diagram showing interior assembly E and cable connection]

[Diagram showing interior assembly attachment, cable tucking, and securing with screws]

Tuck excess cables and connector back into the faceplate and door hole.

Align outer thumbturn and torque blade shaft, make sure both are in the vertical position. Carefully tuck cables and connector back into the faceplate and door hole under the deadbolt. Be careful not to force or pinch the cables. Place the interior assembly against the mounting plate. Secure to the mounting plate with F screws (3x).

Install battery & perform self-check

Ensure the batteries are full. With door open and deadbolt fully extended, insert the battery.

With the battery installed, hold the program button for 4 seconds. The lock will automatically start a self-check (release the program button once self-check starts). This process programs the lock for right or left swinging doors and verifies correct installation.

Once self-check is complete, slide and snap the battery cover in place to secure the battery.

If your lock is not properly installed, it will open and close repeatedly or the deadbolt will bounce back or unlock automatically when you swipe the digital screen to lock. This indicates incorrect installation. Repeat the installation, ensuring each step is completed as outlined.

[Scan QR code to watch]

Installing door frame strike plate

Two strike plates (L & O) are provided. There is also an optional strike reinforcer plate N that can only be used with the L strike plate.

Choose the strike plate that best fits your door frame and needs. Alternatively, you can use your existing deadbolt strike plate. Whether existing or new, it's crucial that the deadbolt operates smoothly without any binding or catching.

• L: Standard plate, fits most door frames.
• O: Shorter plate for additional compatibility.
• N: Strike reinforcer plate.

[Diagram showing strike plates L, O, and optional N, along with screws M and A1]

Due to variations in door and frame designs, you may need to adjust the strike plate to ensure smooth deadbolt operation. This is crucial. If the deadbolt binds or catches, the lock will beep rapidly, indicating it cannot close due to misalignment or excessive rubbing. Refer to the included Strike Plate Installation Locator Kit for help.

Installing the door sensor

Door sensors provide real-time open/close push notifications and status updates. They also enable voice control with Siri, Amazon Alexa, or Google Assistant.

Install the sensors on the interior side on clean, grease-free, and dry surfaces. Sensors can be mounted on either the left or right side (example shows right side).

Trim if needed [Image: Scissors icon]
3/4" (20mm)
Foam pad [Image: Foam pad]
2 part foam pad

[Diagram showing sensor placement on door and frame, with alignment arrows and gap indication]

Align the arrows on each sensor, ensuring the gap is less than 3/4". Sensors must be as level with each other as possible. Use adhesive foam pads to adjust the door wired sensor's height if needed.

[Image: Warning triangle icon] Keep Door Sensor out of direct sunlight, high heat, and large metal objects that may interfere with wireless signals.

Continue to Setup and Use

Refer to guide "Setup and Use" to complete installation.

[Image: Cover of the Lockly Secure Pro 2025 Version Setup and Use guide]

[Scan QR code for the most updated version]

Troubleshooting/FAQs

Can I install the smart lock myself, or do I need a professional?

Lockly smart locks are designed to install yourself by following the provided step-by-step installation guide or online video instructions. However, if you're not comfortable with DIY installations, hiring a professional is recommended.

Does Lockly offer professional installation support services?

Lockly offers free White Glove installation support. Please schedule the installation support with us via email at help@lockly.com, customer support: (669) 500-8835 or our help portal at Lockly.com/help.

How do I know if my door fits a LOCKLY lock?

Before purchasing, it's a good idea to measure your door's thickness and backset accurately and compare these measurements with the specifications provided by Lockly. If you have any doubts or questions, Lockly's customer support or installation guides can provide additional assistance to ensure a proper fit for your door.

Where can I download the Installation Video and Manuals?

For comprehensive video tutorials and manual guides on installing Lockly locks, please visit lockly.com/pages/installation.

How to re-key a LOCKLY smart lock?

Lockly uses 6-pin cylinders for the Deadbolt Editions, which can be replaced using rekeying kits from various brands. Always follow the specific instructions provided by Lockly for your model, as rekeying procedures can vary. If you need clarification or are uncomfortable with rekeying, we recommend seeking help from a professional locksmith to ensure it's done correctly and efficiently.

How long does the installation process take?

The installation process usually takes about 20-35 minutes, depending on your experience and the type of door.

What should I do if the smart lock doesn't fit my door?

If the smart lock doesn't fit, you may need to make minor adjustments to your door, door frame or consult Lockly customer service at: support@lockly.com or (669) 500-8835 for assistance.

How do I connect the smart lock to my Wi-Fi network?

After installing the lock, follow the instructions in the app to connect it to your Wi-Fi network. You'll need your Wi-Fi password handy.

Parts overview

[Diagram showing all lock components labeled A through Q]

Need help? Email: help@Lockly.com | Support: +1(669) 500-8835

We'd love your feedback.

Please let us know how your installation went or if you have any other comments. Our short survey takes less than 2 minutes to complete.

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