Lockly Secure Pro

Installation Guide

Deadbolt Edition

Welcome!

This guide will walk you through step-by-step how to install and get your Lockly Secure Pro up and running. Installation generally takes less than 30 minutes. If you have any questions please reference our online support at: Lockly.com/support or call (669) 500-8835 for help.

Reference installation parts overview foldout on back page.

Go to Lockly.com/installation to watch a video version of this installation guide.

OR

Download the BILT app in the Apple or Google Play store for step-by-step interactive 3-D walk-through installation instructions.

Preparation

To complete the installation you will need:

  • Phillips Screwdriver ➕
  • Flathead Screwdriver ➖
  • Tape measure or ruler ?

Prepare door: remove existing deadbolt or use provided template to bore new holes.

Door dimensions for preparation:

  • Cross-bore: 2-1/8" (54mm)
  • Backset: 2-3/8" (60mm) or 2-3/4" (70mm)
  • Door Edge Bore: 1" (25mm)
  • Door Thickness: 1-3/8" (35mm) to 2" (50mm)

Step 1: Adjust Deadbolt and Install

Deadbolt slot must align to the center of the door hole. Adjust as shown if needed.

The deadbolt comes set to 2-3/4" (70mm). Adjust length to 2-3/8" (60mm) if necessary. (Wear gloves to protect from possible pinching).

Adjusting Length

To extend the deadbolt: Push the crank [A] to extend the deadbolt [B].

To set to 2-3/8": Hold the metal plate [C] and twist the deadbolt body [D] clockwise until it snaps to 2-3/8". ✔️

To return to 2-3/4": While deadbolt [B] is extended, hold the metal plate [C] and twist the deadbolt body [D] counterclockwise until it snaps to 2-3/4". ❌

Installing Deadbolt

Extend the deadbolt by inserting a flat-head screwdriver into the slot and turning clockwise.

Insert the deadbolt into the door edge hole. Ensure the right side is up and the slot is in the vertical position. Secure with 2 [K] screws.

Step 2: Installing Exterior Assembly (B)

Check the exterior assembly [B] alignment to the door hole and deadbolt before peeling off film on adhesive strips.

Peel film from adhesive strips and ensure the torque blade is in the vertical position with the deadbolt extended. Place assembly and torque blade through the deadbolt slot and guide connection cables through the cross-bore hole under the deadbolt as shown. Complete mounting by aligning and securing until flush to the exterior door surface.

Step 3: Installing Interior Assembly (F)

  1. Check interior mounting plate [D] alignment to your door hole before securing with adhesive strips.
  2. Align and secure mounting plate with adhesive strips. Guide connection cables through the hole and secure to the lower left notched hole.
  3. Insert and tighten by hand 2 [G] screws located on the left and right of the blade. Check alignment and tighten with screwdriver until mounting plate is securely placed on door.
  4. Use the key to ensure deadbolt locks and unlocks smoothly (no binding or rubbing). IMPORTANT: When finished, leave the deadbolt extended and remove the key before proceeding to the next step.

? TIP: When installing screws by hand, turn screws clockwise several turns then counterclockwise one turn to ensure smooth threading and no cross threading.

Step 4: Preparing Door Sensors for Installation

Do not mount (install) door sensors yet. You will install in step 7.

About Door Sensors

Door sensors provide real-time door condition status, such as the ability to verify if the door is securely closed. They also send push notifications to your phone whenever your door opens and enable voice control with Amazon Alexa or Google Assistant.

Lockly Secure Pro comes with pre-wired door sensors consisting of two parts:

  • Part [P] - Wired Sensor
  • Part [Q] - Sensor Magnet

IMPORTANT: Gap must be less than 3/4" (20mm) when installed.

When installed on the door, the distance between the wired sensor and sensor magnet must be less than 3/4" for the sensor to work. If the door frame is higher than the door, add included foam pads to level parts [P] and [Q] with each other as much as possible.

Lockly door sensors come in Grey (PGA715) and Matte Black (PGA716).

? TIP: Lockly door sensors can be ordered through customer hotline: (669) 500-8835 or by email: help@Lockly.com.

Removal of Sensor (optional)

There may be circumstances where the sensor cannot be installed due to molding/door limitations or aesthetic preferences. The sensor wired to the lock is removable by carefully pulling its connector from the circuit board. If removed, some features and functionality will not be available, such as real-time condition status.

Step 4 Continued: Preparing Door Sensors

When installing the door sensors, ensure the arrow on the wired sensor [P] aligns to the arrow of the sensor magnet [Q] as closely as possible.

The sensors need to be as close to level as possible. If needed, use the adhesive foam pad(s) to adjust the height of the wired sensor.

Sensors can be positioned on either the left or right side.

The interior assembly comes with the pre-installed wired door sensor setup for right swing doors with a 2-3/4" (70mm) backset*. Trim excess part [P] for doors with a 2-3/8" (60mm) backset as shown.

For left swing doors, re-route the door sensor wire through the side channel. Pull the foam pad then re-insert to secure the wire. Discard the excess part [P] for doors with a 2-3/8" (60mm) backset as shown.

*Backset = distance of the door edge to the center of the cross-bore door hole.

DO NOT INSTALL THE SENSORS YET

Step 5: Installing the Interior Assembly (F)

Plug the cable coming through mounting plate [D] into the interior assembly [F] as shown. Tuck cable under eyelet hooks and route to the right on interior assembly [F].

Plug [X] into [Y], match the red side of the plug with the red on the socket - insert tightly. ?

? NOTE: If you need to disconnect the cable, make sure to press the snap tab to release the plug before carefully pulling it out. Do not force, as this may result in damaging the lock.

Step 5 Continued: Installing the Interior Assembly (F)

Before placing the interior assembly onto the mounting plate, ensure the thumb turn is vertical. ⬆️

Place the interior assembly against the mounting plate and ensure the torque blade is inserted into the thumb turn shaft.

Secure the interior assembly to the mounting plate with 2 [I] screws. ?

Step 6: Installing Batteries

1: With the door open and deadbolt fully extended, place the ribbon inside the compartment and insert 4 batteries (note correct -/+ polarity).

2: After all batteries are installed, PRESS and HOLD the program button for 10 seconds. The lock will automatically start self-check (release program button once check starts). The self-check process determines the right or left swinging door and is very important to ensure correct installation.

⚠️ IMPORTANT: If the lock is not properly installed, it will open and close repeatedly (refer to next page #3).

Step 6 Continued: Installing Batteries

3: Once self-check completes, ensure the lock operates smoothly by manually locking and unlocking the door using the thumb turn on the interior assembly. The deadbolt should operate smoothly without any interference or binding. If necessary, repeat step 2 and ensure that (a) the deadbolt was extended and (b) the torque blade was inserted vertically while the deadbolt was extended.

4: Swipe your hand across the touch screen keypad; the lock should close (lock). If the deadbolt bounces back or unlocks automatically, it means something is not installed correctly. Go back and repeat step 2, same as above.

5. Once self-check is complete, install the battery cover [H], secure with the screw on top (do not over tighten).

Step 7: Installing the Door Sensor

Make sure you have prepared the door sensors for installation, see Step 4.

Lock Sensor [P]

Install on the interior side only. If necessary, trim tab from sensor [P] for doors with a 2-3/8" (60mm) backset. Clean the surface of the door and doorframe, remove the film from the adhesive, and attach securely close to the door edge as shown.

Step 7 Continued: Installing the Door Sensor

Door Frame Sensor [Q]

Manually retract the deadbolt and close the door. Dry fit sensor [Q] to the door frame and check for alignment. If needed, raise the height of the sensor to be more level with sensor [P] by adding 1 or 2 of the included adhesive foam pads. Once satisfied both sensors are as level as possible, remove the film from the adhesive and install with arrows aligned to each other, maintaining less than a 3/4" gap between each sensor. ↔️

? NOTE: When properly installed, the Lockly logo blinks red when the door opens and closes. ❤️

Step 8: Installing Strike Plate

Use the supplied door strike or use your existing one, as long as the deadbolt operates smoothly without binding or catching.

IMPORTANT: Because doors and frames vary in design, it may be necessary to make slight adjustments to your strike plate and/or dust box to ensure smooth deadbolt operation. This is very important. If the deadbolt is binding or catching in any way, the lock will sound an alarm (rapid beeping) indicating it cannot close due to misalignment and/or excessive rubbing or binding. ⚠️

Step 9: Download Lockly App

You have completed the Lockly physical lock installation. To enable live monitoring and voice control with Google Assistant or Amazon Alexa, you will need to set up the included Secure Link Wi-Fi hub and pair it with the Lockly Secure Pro deadbolt smart lock door sensors.

Before connecting the Secure Link Wi-Fi hub, download the Lockly app on your smartphone. It's required to finish setup and to set (pair) the connection between the hub and lock.

Scan or visit Lockly.com/app ?

Step 10: Setting Up the Secure Link Wi-Fi Hub

To set up your Lockly Secure Pro, choose an appropriate location for the Secure Link Wi-Fi Hub for optimum performance (see below). For optimum connectivity, it is recommended that the hub be no further away from the lock than 30 feet (9 meters).

During the setup process, position yourself between the lock and the Secure Link Wi-Fi Hub—ideally no more than 30 feet (9 meters) apart. Ensure your iOS or Android device has both Bluetooth and Wi-Fi enabled. ??

Distance Between: Lockly Smart Lock --- 30 Feet (9 meters) --- You --- Secure Link Wi-Fi Hub

? TIP: The Secure Link requires a strong wireless signal for optimal performance. Make sure the Secure Link will be installed in a location with a strong 2.4 GHz wireless signal. Sometimes distances between the Wi-Fi hub and lock can vary due to circumstances. If you are having difficulty setting up the optimal range of 30 ft or less, we're here to help. Call our customer care team: (669) 500-8835, or visit Lockly.com/help for suggestions and troubleshooting tips.

Step 10 Continued: Secure Link Wi-Fi Hub Setup

Plug the Secure Link Wi-Fi Hub into the 5V 1A USB AC adapter and plug the AC adapter into your wall socket.

A GREEN LED indicator light will flash slowly to indicate that the Wi-Fi Hub is ready to connect. ??

Once you have confirmed that your Secure Link Wi-Fi Hub is ready to connect to your lock, open the Lockly App from your smartphone. Make sure you are standing between the Wi-Fi hub and Lockly smart lock, then Add New Device and follow the on-screen instructions.

Step 11: Connecting Your Lockly Secure Pro

The App will take you through the following steps. Make sure the smart lock has been properly installed. You will need your activation card that is included in the box to proceed.

App Workflow:

  • Add New Device
  • Select a Device (e.g., Secure Deadbolt Edition)
  • Select Lockly Secure Pro
  • Get Started

Scanning & Inputting Information:

Scanning LOCK SERIAL: Scan the Lock Serial barcode number on the Activation card or on the indoor panel of your Lockly smart lock.

If you can't scan LOCK SERIAL, Then enter manually: You can enter the 5-16 digit Lock Serial code from the Activation card or look for the Lock Serial label on your Lockly smart lock indoor panel.

Input Activation Code: Enter the 8-digit Activation Code found with the paperwork that came with your lock.

Turn to the next page for further setup.

Step 11 Continued: Connecting Your Lockly Secure Pro

Setup Process:

Set the Admin Code: Please enter the Administrator Access Code. This is the code to unlock your Lockly.

Confirm lock password: Match Admin Code.

Password setting OK: Admin Code Saved.

Plug in your Secure Link and Click "YES":

  • Turn on Bluetooth of your smartphone. ?
  • Connect to the same Wi-Fi network as your smartphone. ?
  • Link to router to be less than 30 ft.
  • Link to lock to be less than 30 ft.
  • Smart phone to Wi-Fi link to be less than 30 ft.
  • LINK ONLY supports 2.4G network.

Set Wi-Fi: Connect to your Wi-Fi network (e.g., 4709-240). Enter Wi-Fi Password.

Click "Yes" when the green light is on: Once connected to the Wi-Fi, the Secure Link will restart. When the Green light becomes solid, press the button below.

Successfully Added: Congratulations! Your Lockly Secure Pro is now set up. You may proceed to Add the Door Sensors.

Smart Home Ready: Voice Control

Hands-free voice control

Control and check your status using only your voice with Amazon Alexa or Google Assistant-enabled devices.

"Alexa, is my Front Door locked?"

"Your Front Door is locked" ?

To set up your lock to work with either voice assistant, download the Amazon Alexa or Google Home App and add a new Amazon Alexa Skill or Lockly Action on Google.

? TIP: In Google Home or Amazon Alexa app, add Lockly skill for Alexa or Lockly Action on Google, then follow on-screen instructions. See full list of commands, help videos, or troubleshooting your Lockly at https://Lockly.com/help.

Regulatory Information

FCC Warning

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

NOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

FCC Radiation Exposure Statement

The Secure Link Wi-Fi Hub complies with FCC radiation exposure limits set forth for an uncontrolled environment. It should be installed and operated with a minimum distance of 20cm between the radiator & your body.

IC WARNING

This device contains licence-exempt transmitter(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

IC Radiation Exposure Statement

This equipment meets the exemption from the routine evaluation limits in section 2.5 of RSS-102. It should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.

Canadian French Translation

L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:

  1. L'appareil ne doit pas produire de brouillage;
  2. L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

Cet équipement est conforme à l'exemption des limites d'évaluation habituelle de la section 2.5 de la norme RSS-102. Il doit être installé et utilisé à une distance minimale de 20 cm entre le radiateur et toute partie de votre corps.

California Proposition 65 Warning

⚠️ WARNING: This product can expose you to chemicals including Lead, which is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov.

Installation Overview & Parts List

Refer to the diagram for a complete list of parts and their labels (A-T, E1, E2).

Key Components:

  • [A] Key
  • [B] Exterior Assembly
  • [C] Metal Plate (for deadbolt adjustment)
  • [D] Mounting Plate
  • [E] PM5 Screw (E1: 25mm, E2: 35mm)
  • [F] Interior Assembly
  • [G] Screws (2X)
  • [H] Battery Cover
  • [I] Screws (2X)
  • [J] Deadbolt
  • [K] KA4*20MM Screw (4X)
  • [L] Strike Plate
  • [M] Adhesive Tape
  • [N] Dust Box
  • [O] Slotted Barrel Extension (Optional)
  • [P] Wired Sensor
  • [Q] Sensor Magnet
  • [R] Foam Pads
  • [S] Wi-Fi Hub
  • [T] Power Adaptor

Note: You can use [M] Adhesive or [O] Slotted Barrel Extension to stabilize the exterior part. [O] requires drilling an extra hole. Use provided Template for drilling instructions if needed.

Lockly Secure Pro can be fitted for both right swing doors and left swing doors.

Connect with Us

Follow Lockly on social media: Facebook, Twitter, Instagram, YouTube.

Reference installation parts overview foldout.

For the most up-to-date version of this guide, please visit: Lockly.com/help

We're here to help! Email: help@Lockly.com

© Copyright 2021 Lockly. All rights reserved.

Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc., and any use of such marks by Lockly is under license. Other trademarks and trade names are those of their respective owners. Google, Android, Google Play and Google Home are trademarks of Google LLC., Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc., or its affiliates.

Models: Secure Pro, PGD728WG20, PGD728W, Deadbolt Edition WiFi Smart Lock, Secure Pro Deadbolt Edition WiFi Smart Lock, PGD728W Secure Pro Deadbolt Edition WiFi Smart Lock

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LOCKLY SECURE PRO (01)

References

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