IKEA Kitchens

Warranty Overview

IKEA offers various warranty periods for its kitchen products, ensuring quality and durability for your home. The daily life at home places high demands on a kitchen, and IKEA tests its products thoroughly to withstand high loads, temperatures, and daily use.

Warranty Periods:

• 25-Year Guarantee: Applies to material and workmanship defects in the METOD kitchen system, including cabinets, fronts, countertops, drawers, hinges, and interior fittings.
• 10-Year Guarantee: Covers material and workmanship defects in the ENHET kitchen series, UTRUSTA drawer baskets, VADHOLMA accessories, and TORNVIKEN accessories. Also applies to all IKEA kitchen faucets.
• 5-Year Guarantee: For KNOXHULT kitchen purchases from July 2025, covering cabinets, fronts, countertops, hinges, drawers, and bases. Also applies to most IKEA appliances (excluding LAGAN and TILLREDA).
• 2-Year Guarantee: For LAGAN and TILLREDA appliances.

Warranty Conditions and Coverage

The warranty is valid for purchases made in Germany and applies to the original purchaser. Proof of purchase (original receipt or invoice) is required. The warranty covers material and workmanship defects for domestic use only.

What is Covered:

• METOD Kitchen System (25 years): Cabinets, fronts, UTRUSTA interior fittings (excluding wire baskets and push openers), MAXIMERA and KNIVSHULT drawers and cabinet fittings, legs, plinths, side panels, decorative strips, countertops, wall panels, sinks (excluding FYNDIG), and HÅLLBAR waste sorting frames.
• ENHET Kitchen Series & Accessories (10 years): ENHET kitchen series, UTRUSTA wire baskets, VADHOLMA and TORNVIKEN accessories.
• KNOXHULT Kitchen (5 years): Cabinets, fronts, countertops, hinges, drawers, and bases (for purchases from July 2025).
• Kitchen Faucets (10 years): All IKEA kitchen faucets.
• IKEA Appliances (5 years): Most IKEA appliances, excluding LAGAN and TILLREDA.
• LAGAN & TILLREDA Appliances (2 years): Specific appliance models.
• UTRUSTA Push Opener (Electric): 5-year guarantee.

What is NOT Covered:

• Products that have been improperly stored, assembled, used, or misused.
• Damage caused by incorrect cleaning methods or products.
• Normal wear and tear, damage from impact or accidents.
• Products used outdoors.
• Damage from rust, corrosion, or water due to adverse environmental conditions (e.g., high humidity, corrosive environments).
• Consequential damages.
• Knobs, handles, SUNNERSTA sink, ASPINGE hob, and FYNDIG sinks are excluded from the 25, 10, or 5-year guarantees.
• Wear parts such as batteries and light bulbs.
• Parts without function or decorative parts that do not affect normal use, scratches, or color variations.
• Damage from foreign objects or substances, or related to cleaning of filters or drain systems.
• Specific parts like glass ceramic, hoses, seals, covers, displays, buttons, and casings, unless the damage is due to a manufacturing defect.
• Repairs not performed by an authorized service company or using non-original spare parts.
• Repairs due to improper or non-compliant installation.
• Professional or non-domestic use.
• Transport damage.
• Costs for initial installation.

In Case of a Defect

If a defect occurs within the warranty period, IKEA will inspect the product and either repair it, replace it with an identical or comparable product, or offer a refund. IKEA covers costs for repair, replacement parts, disassembly, return of the defective product, and delivery, as well as assembly of the replaced product. Replaced parts become IKEA's property.

If a product is no longer in IKEA's range, IKEA will offer a comparable replacement product. If no comparable product is available, IKEA will provide a reasonable monetary compensation.

Care and Maintenance

For optimal performance and longevity, always follow the user manual provided with your appliance. Ensure proper installation, preferably by a qualified professional, as improper installation can void the warranty.

• Clean appliances regularly using recommended cleaning products. Avoid abrasive cleaners or scouring pads that can scratch surfaces.
• Use only suitable accessories and materials for each appliance type (e.g., microwave-safe dishes, appropriate pots for cooktops).
• Ensure adequate ventilation for appliances like refrigerators and ovens.
• For specific appliances like ovens, cooktops, dishwashers, refrigerators, washing machines, and dryers, follow detailed installation, usage, and maintenance instructions provided in the respective manuals.

Contact Information

For service or support, please contact your nearest IKEA store. You can find store addresses at IKEA.de/Standorte. For general inquiries, contact IKEA via IKEA.de/Kontakt.

Your Contracting Partner:
IKEA Deutschland GmbH & Co. KG
Am Wandersmann 2–4, 65719 Hofheim-Wallau
Amtsgericht München: HRA 67108

Complementary Partner:
IKEA Deutschland Verkaufs-GmbH
Amtsgericht München: HRB 66738
Geschäftsführer: Walter Kadnar, Harald Wöhlbier
USt-IdNr.: DE 130504827

IKEA WEEE Registration Number: DE 69061567.

Information on the return of electrical and electronic equipment can be found at IKEA.de/Service.