Seating Furniture

Everyday life at home puts high demands on seating furniture. IKEA furniture is rigorously tested to comply with strict standards for quality and durability, meeting the highest standards for residential use. This commitment allows IKEA to offer a 10-year limited warranty against defects in materials and workmanship for frames and cushions of sofas, armchairs, sleeper sofas, and ottomans. For select products, a 25-year limited warranty is provided. All limited warranties are subject to the terms and conditions stated herein.

The limited warranty is valid from the date of purchase. The original purchase receipt is required as proof of purchase.

What is Covered Under This Limited Warranty?

This limited warranty applies to residential use only. It covers defects in material and workmanship in frames and seat and back cushions when used with the intended frames.

To determine if your seating furniture is covered by the IKEA limited warranty, visit IKEA.us/warranty or your local IKEA store. You can also contact the Customer Support Center for more information.

Products Covered (Examples):

• ÄLEBY Swivel chair and ottoman
• ALVDALEN Sleeper sofa
• ÄPPLARYD
• ÅRSUNDA Armchair
• ÅTERLÖGA Ottoman
• BALKARP
• BÅRSLÖV Sleeper sofa
• BINGSTA
• EKENÄSET
• EKERÖ Armchair
• EKHOLMA Sofa series
• EKOLSUND
• EMMISLÖV Ottoman
• ESSEBODA Sofa series
• FINNALA Sofa series
• FÖRLUNDA Ottoman
• FRIDHULT Sleeper sofa
• FRIHETEN
• FULLÖSA Armchair
• GAVLE Armchair
• GISTAD
• HOLMSUND
• HYLTARP Sofa series
• JÄRRESTAD Ottoman
• JÄTTEBO Sofa series
• KIVIK Sofa series
• KLIPPAN Sofas
• LINANÄS
• LINNEBÄCK
• MORABO Sofa series
• MÖRTFORS Ottoman
• MUREN
• NOLMYRA Armchair
• NYHAMN
• OSKARSHAMN Armchair
• ÖNNESTAD Armchair
• POÄNG Armchairs and ottoman
• REMSTA
• ROCKSJÖN Armchair
• SIDSJÖ Ottoman
• SJÄLSÖ Armchair
• SKÖNABÄCK Sleeper sofa
• SLATORP
• SMEDSTORP
• STOCKHOLM 3-seat sofa (25-year limited warranty)
• STOCKHOLM Armchairs (select fabrics)
• STRANDMON Armchair and ottoman
• SÖDERHAMN Sofa series
• TULLSTA Armchair
• UPPLAND Sofa series
• VEDBO Armchairs
• VINLIDEN Sofa series
• VISKAFORS Sofa series
• VALTORP Bench
• VRETSTORP

Products and Parts Not Covered Under This Limited Warranty

This limited warranty does not apply to:

• Fabric covers
• Leather covers
• Coated fabric covers
• POÄNG cushions
• Seating furniture made of rattan, bamboo, or other natural fibers
• Some recliners
• Pouffes

What is Not Covered Under This Limited Warranty?

This limited warranty does not apply to products that have been:

• Stored, assembled, or installed incorrectly
• Used inappropriately, abused, or misused
• Altered
• Cleaned using the wrong cleaning methods or cleaning products

The warranty does not cover normal wear and tear, cuts or scratches, or damage caused by impacts or accidents. It also does not apply if the product has been placed outdoors or in a humid environment.

This limited warranty does not cover consequential or incidental damage. For customers in the US only: Some states do not allow the limitation or exclusion of incidental or consequential damage, so this limitation or exclusion may not apply to you.

What Will IKEA Do to Correct the Problem?

IKEA will examine the product and, at its sole discretion, determine if it is covered under this limited warranty. If covered, IKEA, through its own service operations, will at its discretion either repair the defective product or replace it with the same or a comparable product. IKEA will pay the costs of repairs, spare parts, labor, and travel for repair staff incurred by IKEA, provided the product is accessible for repair without special expenditure. This does not apply to repair work not authorized by IKEA. Replaced parts become the property of IKEA. If the item is no longer sold by IKEA, IKEA will provide an appropriate replacement, as determined by IKEA at its sole discretion.

Our Seating Furniture is Put to the Test

At IKEA, all sofas, armchairs, sleeper sofas, and ottomans are tested for durability. For example, a 220-lb weight is applied to the seat 50,000 times, and a 66-lb weight to the back the same number of times. These tests ensure that frames retain their stability and cushions retain their resilience and comfort. The limited warranties provided are proof that IKEA seating furniture can withstand frequent and long-term use, offering assurance to the customer.

[Image: A person relaxing on a comfortable sofa.]

How Country and State Law Applies

This limited warranty grants specific legal rights, in addition to statutory legal rights.

How to Reach Us if You Need Assistance

Contact your local IKEA store. You will find the address and phone number at IKEA.us/stores.

Save the Receipt

Your receipt is your proof of purchase and is required for the limited warranty to apply. If any issues arise or if you are not satisfied, contact IKEA at IKEA.us/contactus.