Sylvox 22/24" SMART RV TV User's Manual

General Information

To avoid damaging the television set, please observe the following safety instructions during setup and use:

• Cleaning the television set: Before cleaning, disconnect the television set. Use only a soft damp cloth or a special cleaning product for flat-screens. Too much pressure on the screen can damage the television set.
• Heat/damp/humidity: The television set should not be exposed to high temperatures (radiators, open fire). It should not be used in areas with high humidity.
• Condensation: If moved from a cool area to one with a higher temperature, the television set should be left for at least an hour before plugging it in. A rapid change of temperature can lead to condensation, which can cause damage if the television set is in use.
• Air Circulation: To prevent overheating, ensure ventilation slots at the rear are always clear.
• Small Objects: Do not allow small objects or liquids to enter the television set, as they can cause damage or fire.
• Crushing: Take care to avoid crushing fingers or other objects when moving the television set.
• Electric Supply: Use the television set only with the voltage indicated in the specifications. Ensure the power plug is easily accessible for disconnection. Do not pull the power cable; always hold the plug. Keep the power cable from being kinked or placed over sharp edges.
• Moving the Television Set: Hold only the casing when moving the television set.
• Repairs/Accessories: Repairs and servicing must be undertaken only by authorized and trained personnel.
• Battery Disposal: In accordance with regulations, batteries must be disposed of in provided containers.

CAUTION: In extreme weather or long inactivity periods, disconnect the TV from the mains. The mains plug must remain readily operable for disconnection. If not disconnected, the device will still draw power even in standby mode.

Important Safety Instructions

WARNING: Never let people with reduced physical, sensory or mental capabilities, or lack of experience/knowledge, use electrical devices unsupervised.

• Allow at least 5cm of free space around the TV for ventilation. Do not cover or block ventilation openings.
• Ensure the power cord plug is easily accessible and not placed under the TV or furniture. A damaged cord can cause fire or electric shock.
• Handle the power cord by the plug; never pull the cord. Do not touch the power cord/plug with wet hands. Never knot or tie the power cord. Replace damaged cords only with qualified parts.
• Do not expose the TV to liquids or place liquid-filled objects on or over it.
• Do not place open flames (e.g., candles) on or near the TV.
• Do not place heat sources (e.g., electric heaters, radiators) near the TV.
• Do not place the TV on the floor or inclined surfaces.
• Keep plastic bags out of reach of children and domestic animals to prevent suffocation.
• Do not dispose of batteries in fire or with hazardous materials.
• Warning: Batteries must not be exposed to excessive heat. If batteries are swallowed or placed inside any part of the body, seek immediate medical attention.

Wall Mounting Warnings

Read instructions before mounting. Use specified screws and accessories. Tighten screws firmly but do not over-tighten. A falling TV can cause serious injury or death. Educate children about the dangers of climbing furniture.

Accessories Included

Please ensure the following items are included with your TV. If any items are missing, please contact customer service.

• Instructions Manual
• Warranty Card
• Remote Control
• Screwdriver
• Batteries (AAA)
• Adapter
• Power Cord
• Car charger cable
• Base
• Column bracket
• Screws

Specifications

Note: Design and specification modifications may be made at any time without prior notice; all data and dimensions are approximations.

Installation

Instruction:

1. Place the TV unit on a flat and clean table.
2. Fix the stand using 3 screws via screw holes B and A.
3. Fix the stand using 3 screws via screw holes D and C.

Diagram Description: The installation section shows diagrams illustrating how to attach the TV stand to the TV using screws. It indicates screw holes labeled A, B, C, and D, and specifies M4 x 8MM screws.

Overview

This section details the TV's physical components and the remote control functions.

TV Components:

• 1. SPEAKER: Built-in speakers.
• 2. REMOTE CONTROL SENSOR: Receives signals from the remote control.
• 3. POWER INDICATOR: Red light indicates standby mode.

Remote Control Functions:

• 4. SOURCE: Change and select the desired input mode.
• 5. MUTE: Press to mute/unmute the TV's audio.
• 6. VOL+/-: Press to increase or decrease the volume. Use as left/right arrow buttons in menus.
• 7. CH+/-: Press to change channels. Use as up/down arrow buttons in menus.
• 8. POWER: Press to turn the TV on or off.

External Connections:

Diagram Description: An illustration shows various ports on the TV: RJ45 (Ethernet), OPTICAL OUT (Digital Audio), L/R OUT (Analog Audio), HDMI1/2, RF (Antenna/Cable), USB1/2, MINI AV IN (Composite Video), EARPHONE OUT (Headphone). It also shows connection types for Camcorder, DVD Player, PC, and Blu-ray disc player.

• 1. RJ45: Ethernet connection.
• 2. OPTICAL OUT: Digital audio output.
• 3. L/R OUT: Connect to amplifier/home theater audio output.
• 4. HDMI1/2: For HDMI signal input.
• 5. RF: Connect to an antenna or cable.
• 6. USB1/2: USB input.
• 7. MINI AV IN: For composite video signal input.
• 8. EARPHONE OUT: For headphone connection.

Supporting Signals (HDMI):

Remote-Control Unit

Diagram Description: An illustration shows the Sylvox remote control with numbered buttons corresponding to the functions listed below.

1. POWER: Turn the TV on and off.
2. MUTE: Temporarily cut off sound; press again to resume.
3. Digital Buttons (0-9, -): Directly select channels.
4. INPUT: Open the input source list.
5. NETFLIX: Access Netflix if network is connected.
6. YouTube: Access YouTube if network is connected.
7. Disney+: Access Disney+ if network is connected.
8. Prime Video: Access Prime Video if network is connected.
9. Profile: Switch user profile.
10. Google Assistant: Open Google Assistant.
11. Settings: Access system settings.
12. Arrow buttons [Up Arrow], [Down Arrow], [Left Arrow], [Right Arrow]: Navigate menus and change values.
13. OK: Confirm selection.
14. BACK: Return to the previous menu.
15. Guide: Open Live TV EPG.
16. HOME: Display the HOME page.
17. VOL+/-: Adjust volume.
18. CH+/-: Change channels.
19. INFO: Display channel information.
20. [Record Button]: In DTV mode, record TV programs.
21. APPS: Display the app list.
22. LIST: Display the channel list.
23. CC: Display CC function menu.
24. [Virtual Keyboard Button]: Open virtual keyboard in DTV source.
25. MTS/AUDIO: Switch audio track (USB) or audio language (TV).
26. DIGITAL MEDIA PLAYER CONTROL BUTTONS: Include backward, forward, play/pause, stop.
27. COLOR BUTTONS: Used in APPS.

General Description & TV Operation

Installing Batteries:

1. Use the provided screwdriver to remove the battery cover screws and open the cover.
2. Insert two 1.5V AAA batteries, observing correct polarity. Do not mix old and new batteries.
3. Securely reattach the battery cover with the screws.

Note: Batteries typically last one year. Remove batteries if the remote will not be used for a long period.

Remote Operation: Point the remote towards the TV's remote control sensor, effective within 7 meters.

Battery Disposal: Dispose of used batteries in recycling bins to protect the environment.

External Connection - Antenna:

The TV has a 75-ohm antenna input impedance. Use a 75-ohm coaxial cable. For 300-ohm flat twin-lead cables, use a 300-ohm to 75-ohm converter.

TV Operation:

1. Connect the TV to power. The indicator light will turn red. Press the [Power Button] on the remote or TV to turn it on.
2. Pair the remote control with the TV by pressing and holding [Back] and [Home] buttons simultaneously for 3 seconds.
3. Press [Up Arrow] / [Down Arrow] to select system language and press [OK] to confirm.
4. Press [Up Arrow] / [Down Arrow] to choose between setting up Google TV (requires Google account) or using basic TV functionality.
5. Google Home App Setup: Scan the QR code to download the Google Home app on your phone for setup, or press [Up Arrow] / [Down Arrow] to set up directly on the TV.
6. Wi-Fi Connection: Select your Wi-Fi network, press [OK], and enter the password.
7. Accept Terms: To improve product experience, accept Google's Terms of Service.
8. Location Setup: Set your location for local time and climate information.
9. Time Zone Setup: Select your time zone.
10. Daylight Saving Setup: Configure Daylight Saving settings.

Home Screen & Input Source

Home Screen:

After setup, you will reach the Home Screen. Here you can:

• 1. Google Assistant/Search: Open Google Assistant or start a text search.
• 2. Apps: Access installed applications. Favorite apps are displayed prominently.
• Inputs: Icon to select an input source.
• Settings: Access various system configurations.

Input Source Selection:

From the HOME interface, navigate to the 'Inputs' icon using the arrow buttons and press [OK]. Select the desired input source from the list.

Dashboard:

The Google TV dashboard provides a central location for settings, notifications, picture settings, and more. Access it by pressing the [Dashboard Button] on your remote from the Google TV home screen. Use arrow buttons to navigate and [OK] to select.

Channels & Inputs:

To add channels: Go to Settings > Channels & Inputs > Channels. Select your signal type and start Channel Scan. For inputs, Consumer Electronic Control (CEC) allows operation of linked functions between compatible devices.

Display & Sound Settings

Picture Settings:

• Picture Mode: Options include Standard (normal viewing), Movie (cinematic), ECO (low power), Vivid (enhanced contrast), Sports (high action), and Game (optimized for gaming).
• Screen Brightness: Adjusts LED brightness for overall color brilliance.
• Advanced Settings: Access detailed settings like Color Temperature, Noise Reduction, and Picture Reset.

Sound Settings:

• Sound Mode: Options include Standard, Movie, Music, News, and Personal (custom).
• Audio Output: Select output device (TV Speaker, SPDIF, Optical, HDMI-ARC) and Digital Output format (Auto, Bypass, PCM, Dolby Digital Plus, Dolby Digital).
• Digital Output Delay: Synchronizes on-screen picture and audio via digital output by delaying the audio signal. Higher values increase the delay.

Network & Internet Settings

Configure network settings to use apps and perform updates.

• Wi-Fi: Confirm Wi-Fi is on and connected to the correct network. Select and connect to a network, entering the password if required.
• Mobile/Tablet Hotspot: The TV can use a mobile hotspot. Data Saver features help reduce mobile data usage and increase watch time.
• Ethernet: Configure IP settings for a wired network connection.

Accounts & Sign-in

Manage your Google account and create kid profiles for personalized experiences.

• Google Account: Allows personalized recommendations, watchlist access, and Google Assistant integration. You can add multiple accounts.
• Add a Kid: Set up a kids profile to control app usage, set bedtime reminders, and manage screen time limits.

Privacy Settings

Manage privacy settings for your TV, Google account, and applications.

• Location: Google may collect location data anonymously to improve services.
• Usage & Diagnostics: Send diagnostic information to Google (crash reports, usage data). Permissions can be adjusted in device settings. Learn more at g.co/tv/diagnostics.
• Ads: Manage advertising settings, including resetting your advertising ID.
• Google Assistant: Use Google Assistant for questions and tasks.
• Payment & Purchases: Manage your account and purchases via the Play Store or web links: g.co/ManageWallet, g.co/Play/Order, g.co/Play/Subscriptions.
• Security & Restrictions: Be cautious with apps from unknown sources; you are responsible for any damage or data loss.

Apps

This section covers app settings, including details and permissions.

System Settings

Accessibility:

Enhance usability with features like screen readers, closed captions, and Switch Access.

1. Navigate to Settings > System > Accessibility.
2. Adjust features like High contrast text (experimental), Text to speech (TalkBack), and Switch Access.
3. Closed Captions: Turn on captions and customize their appearance (size, font, color, background).

Reset:

Restores the device to default settings, erasing all data, accounts, files, and downloaded apps.

Date & Time:

Configure automatic or manual date and time settings, and set the time zone and 24-hour format.

Language:

Set the on-screen display language. Options include English (Canada), English (United States), Español, and Français.

Keyboard:

Perform keyboard settings.

Storage:

View internal shared storage and removable storage.

Ambient Mode:

Set the TV to display Google Photos when idle.

Power & Energy:

Configure power-on behavior.

Cast:

Cast content from phones, tablets, or laptops to your Google TV.

Restart:

Reboots the TV, retaining all settings. For a factory reset, navigate to Settings > System > About > Reset > Factory reset.

Remotes & Accessories

Connect Bluetooth devices like headphones or game controllers. Only one audio device can be connected at a time.

Pair a Bluetooth Device:

1. Go to Settings > Remote & Accessories > Pair accessory.
2. Ensure your device is in pairing mode.
3. Identify and select your device from the list.
4. Confirm pairing on the request screen.

Reconnect a Paired Device:

Go to Settings > Remote & Accessories, choose your device, and select Connect.

Troubleshoot Connection Issues:

• Turn the Bluetooth device off and on again.
• Disconnect unused paired devices.
• Unplug the TV for 10 seconds, then plug it back in.
• Check if the Bluetooth device connects to other devices (phone, tablet).
• If it connects to other devices, reset your Google TV to factory settings.
• If it does not connect to other devices, check for software updates on the Bluetooth device or contact the manufacturer.

Read Before Using Apps:

(*Terms & Conditions Apply)

App availability and functionality may vary by device, region, and service provider. Some apps may require additional devices or fees. Services and content are subject to change. Manufacturer is not responsible for service interruptions caused by providers. Unstable internet connections may cause delays or interruptions. App content and functionality may change. Certain applications may not support multitasking. Webpage loading and browsing speed depend on network environment. Not all video/audio files may be playable. The app store has limitations; users cannot add apps from other media.

Troubleshooting

Check the following measures for common symptoms. If problems persist, contact Customer Care.

WARNING: Never place a television set in an unstable location. Secure furniture and TV to prevent tipping. Educate children about climbing hazards.

FCC Warning & Warranty

FCC Warning:

This device complies with Part 15 of the FCC Rules. Operation is subject to conditions that it does not cause harmful interference and accepts any interference received. Changes not approved by the responsible party may void the user's authority to operate. This equipment has been tested and complies with Class B digital device limits, providing reasonable protection against harmful interference. If interference occurs, try reorienting the antenna, increasing separation, or connecting to a different circuit. Consult a technician for help. This equipment complies with FCC radiation exposure limits, requiring installation and operation with at least 20cm distance between the radiator and your body.

Warranty:

Sylvox offers a 12-month free warranty. For questions, contact customer service via email or website.

• Customer Service Support: Pre-sale: support@sylvoxtv.com, After-sale: service@sylvoxtv.com, Marketing: marketing@sylvoxtv.com
• Website: www.sylvoxtv.com
• Service Hotline: +1(866)979-5869 (Monday-Friday, 9:00 AM - 5:00 PM EST)

Warranty Policy:

Returning an item: Only items purchased directly from Sylvox or authorized resellers are eligible. Contact customer service with order ID/proof and issue details before returning. Sylvox covers return shipping costs for quality issues. Restocking fees may apply for no-reason returns within 7 days. Ensure items are repackaged with all original documentation and accessories. Deductions may apply for damaged packaging or missing items.

Refunds:

After product verification, refunds are processed based on the original payment method, typically within 7-10 business days for credit/debit cards.

Warranty Not Covered:

Improper use, unauthorized repair, damage from transportation/moving/falling, external factors, water damage, or using incorrect power supply.