Isinwheel S9 PRO Electric Scooter User Manual
The manufacturer reserves the right to make changes to the product, and update this manual at any time. Visit www.isinwheel.eu for the latest version.
Quick Start Guide
Follow these steps to get your scooter ready:
- Step 1: Close the folding latch securely until you hear a click. Ensure the latch is properly closed. [folding latch mechanism]
- Step 2: Insert the 4 screws into the designated holes and tighten each one. [screw icon]
Tips
Folding Mechanism Adjustment
A) If the folding mechanism is too loose or too tight, adjust the silver screw to achieve the desired length. [adjustment screw diagram]
Brake Noise or Rear Suspension Issues
B) If you experience noise from the rear brake disc or rear suspension, please contact support@isinwheel.com for assistance. [rear wheel brake/suspension diagram]
Mobile App Integration
C) Download the "isinwheel" app from the App Store (iPhone) or Google Play (Android) for additional features and information. [App Store icon] [Google Play icon] [isinwheel app icon]
Table of Contents
1. Package Contents - 12
2. Product Overview - 13
3. Control Panel - 14
4. Charging - 15
5. First Ride - 16
6. Riding Basics - 17
7. Riding Advice - 18
8. Folding and Transport - 18
9. Disc Brake Adjustment - 19
10. Daily Care and Maintenance - 20
11. Specifications - 21
12. Questions and Answers - 22
13. Contact Us - 22
Package Contents
[package contents icon] When unpacking your S9 Pro electric scooter, please verify that the following items are included. If any item is missing or damaged, contact isinwheel customer service at support@isinwheel.com for assistance.
- 1 x Charger [charger icon]
- 4 x Screws [screw icon]
- 1 x Allen Key [allen key icon]
Product Overview
[scooter diagram] Key components of the S9 Pro electric scooter:
- Front Light: Illuminates the path ahead.
- Handlebar: For steering and control.
- Display: Shows speed, battery level, and mode.
- Brake: Lever for slowing down.
- Direction Indicator: Signals turns.
- Folding Latch: Secures the handlebar stem.
- Tire: Provides traction and cushioning.
- Kickstand: Supports the scooter when parked.
- Folding Clamp: Secures the folded scooter.
- Platform: Footboard for the rider.
- Rear Light: For visibility from behind.
- Disc Brake: Primary braking system.
Control Panel
[control panel diagram] The control panel allows you to manage your scooter's functions:
- Power Button [power button icon]: Click to turn on. Long press to turn off.
- Battery Indicator [battery indicator icon]: Displays remaining battery power with five bars.
- Light [light icon]: Single click to turn the front light on or off.
- Mode [mode icon]: Double-click the power button to cycle through speed modes (e.g., ECO, D, S).
- Speed Regulator [speed regulator icon]: Maintain a constant speed for 5 seconds to activate cruise control. It will emit a beep.
- Lock Indicator [lock icon]: Indicates the scooter's lock status, controllable via the isinwheel app.
Tip: To start riding, place both feet on the floor and press the accelerator once the scooter is moving (accelerator engages above 3 mph free-wheeling speed). Alternatively, connect the "isinwheel" app and enable the zero-start function.
Charging
[charging icon] Your scooter is fully charged when the charger's LED indicator turns from red to green. The scooter features charge protection, automatically stopping when fully charged. However, it is not recommended to charge for more than 24 consecutive hours. Do not connect the charger if the charging port is wet. Keep the charging port closed when not in use. Note: The scooter cannot be turned on during the charging period.
First Ride
Download the "isinwheel" app from the App Store (iPhone) or Google Play (Android) for enhanced functionality.
- Open the app and navigate to the main page. Click "Sign Up". [app screenshot: signup page]
- Select your country and enter your email address. [app screenshot: country/email entry]
- Find the verification code sent to your email and enter it to verify your account. [app screenshot: verification code entry]
- Set a secure password for your account. [app screenshot: set password]
- Your account registration is complete. You can now begin your riding experience. [app screenshot: smart travel/add device]
Riding Basics
[safety gear icon] Wear a helmet and knee pads to protect yourself from falls and injuries, especially when learning to ride.
- Power On & Check: Turn on the scooter and check the electricity indicator on the display. [scooter with display]
- Initial Push: Stand on the deck with one foot and push off the ground with the other foot to gain initial momentum. [rider pushing off]
- Accelerate: Once the scooter is rolling, place both feet on the floor and press the accelerator. The accelerator engages when the free-wheeling speed exceeds 3 mph. [rider accelerating]
- Braking: Release the accelerator to engage the Kinetic Energy Recovery System (KERS) for gentle braking. Squeeze the brake lever for more abrupt stopping power. [diagram of KERS/brake lever]
- Turning: Lean your body in the direction you wish to turn and gently turn the handlebars. [riders leaning to turn]
Riding Advice
The isinwheel S9 Pro is a recreational device, but it is considered a vehicle in public areas and is subject to the same risks. Always follow manual instructions and local traffic laws and regulations.
- Pedestrian Safety: Respect pedestrians' right-of-way. Avoid startling them, especially children. Sound your bell to alert pedestrians and pass on their left (where traffic drives on the right). Cross pedestrian areas at a low speed, staying to the right. If crossing a busy area, ride at the slowest speed or dismount.
- Manual Adherence: isinwheel is not responsible for financial losses, injuries, accidents, legal disputes, or other conflicts arising from actions that violate user instructions.
- Pre-Ride Check: Before each use, check the scooter for loose parts, low battery warnings, wear, strange noises, or any abnormal conditions. If any issues are found, stop riding immediately.
- WARNING - Fire Risk - No user-serviceable parts.
Folding and Transport
[folding diagram] Ensure the scooter is powered off. To fold, unlock the folding mechanism, then fold the handlebar stem down. Hook the stem loop onto the rear fender. To unfold, press the bell trigger to release the stem from the fender loop, raise the handlebar stem, and lock the folding mechanism securely.
Disc Brake Adjustment
To Adjust Disc Brake Sensitivity: You will need the Allen key to loosen the screw on the rocker.
- If the brake is too sensitive, turn the disc brake rocker slightly downwards. Reinstall and tighten the screw on the brake cable core. [brake adjustment diagram 1]
- If the brake is not stopping effectively, turn the disc brake rocker slightly upwards. Reinstall and tighten the screw on the brake cable core. [brake adjustment diagram 2]
Note: Disc brakes may produce squeaking sounds during initial use until they are properly broken in. This is normal and does not affect brake performance.
To Remove Disc Brake Noise: Ensure the scooter is powered off. For easier access, place the scooter on a desk.
- Loosen the two screws on the brake caliper (not the rocker screw). [caliper screws]
- Adjust the position of the disc brake caliper so that the brake disc is centered between the two brake pads.
- Ensure the brake disc and pads do not touch each other.
- Hold the brake caliper in the desired position and retighten the caliper screws.
Daily Care and Maintenance
Cleaning and Storage
If you notice stains on the scooter's body, wipe them with a damp cloth. For stubborn stains, use toothpaste and a toothbrush, then wipe again with a damp cloth.
Remarks:
- Do not clean the scooter with alcohol, gasoline, kerosene, or other corrosive and volatile chemical solvents, as this may cause damage.
- Do not wash the deck with a high-pressure water sprayer. During cleaning, ensure the scooter is off, the charger is unplugged, and the rubber flap is closed to prevent water leaks that could cause electric shock or other major issues.
- When the scooter is not in use, store it indoors in a dry, cool place. Avoid leaving it outdoors for extended periods. Excessive sunlight, overheating, and excessive cooling can accelerate battery degradation.
Battery Maintenance
- Use original batteries. Using other models or brands may lead to safety issues.
- Do not touch the battery contacts. Do not disassemble or puncture the casing. Keep contacts away from metallic objects to prevent short circuits that could damage the battery or cause injury or death.
- Use the original power adapter to prevent potential damage or fire.
- Improper disposal of used batteries can cause significant environmental damage. Please follow local regulations for proper disposal.
- After each use, fully charge the battery to extend its lifespan.
Storage and Disposal
- Store the scooter in a cool, dry place, ideally between 14°F and 104°F (-10°C to 40°C). In extremely humid environments, condensation can form inside the scooter, potentially damaging the battery. The device is not intended for use at altitudes above 2000 meters. Prolonged exposure to UV rays, rain, and elements can damage the casing materials; store indoors when not in use.
- During daily use, try to avoid recharging the scooter only after the battery is completely depleted. If the battery is low, recharge it as soon as possible.
- Recharge the scooter every two months to preserve battery health.
Specifications
| Item | S9 PRO | Electric Scooter |
|---|---|---|
| Dimensions | Unfolded (Length x Width x Height) | 42*17*44 inches/108*43*112 cm |
| Folded (Length x Width x Height) | 42*17*19 inches/108*43*50 cm | |
| Weight | Net Weight | 26 lbs/11.8 kg |
| Max Load | 220 lbs/100 kg | |
| User | Recommended Age | 14+ |
| Scooter | Max. Speed | 15 MPH/25KM/H |
| Max. Range | 14-18 miles/22-30km | |
| Max. Incline | 15% | |
| Operating Temperature | 32-104°F(0-40°C) | |
| IP Rating | IP54 | |
| Battery | Voltage | 36 V |
| Max. Charge Voltage | 42 V | |
| Capacity | 7.5 AH | |
| Motor | Power | 350 W |
| Charger | Input Voltage | 100-240 V |
| Output Voltage | 42 V | |
| Output Current | 1.5 A | |
| Charging Time | 3-6 h |
(1) Body Height: Distance from the ground to the highest point of the body.
(2) Battery Range Description: Measured under full charge, with a 68 kg (150 lb) load, at 24°C (77°F), on a flat, windless road at 9.3 mph. Actual range will vary based on factors such as load, humidity, wind speed, and riding habits.
(3) The maximum authorized weight must not exceed 100 kg (rider and items combined) in any case. If considering the additional weight of clothing or other accessories accompanying you during the journey and the gravity generated by speed, the scooter may not support it if this load limit is exceeded.
Questions and Answers
❓1. What if the E-Scooter arrived with missing accessories or a broken part?
A: Please take a photo and email it to the isinwheel support team at support@isinwheel.com. The assistance team will respond promptly and send the required accessory or replacement part.
❓2. Is the tire replaceable and how to replace it?
A: Yes, the tire is replaceable. Please contact the isinwheel assistance team for more information or search YouTube for the video "How to replace the tire".
❓3. What if the rear disc brake of the scooter is not working well?
A: You can contact us for instructions on brake adjustment, or search YouTube for "How to adjust rear scooter brake" for a video tutorial.
❓4. What should I do if I hear an unusual noise coming from the rear wheel?
A: This generally indicates that your disc brake is misaligned and causing friction noise. Please consult the Disc Brake Adjustment page. If you still have a problem, please contact us for assistance.
❓5. Why is the screen showing an error code?
A: If you see an error code below, please contact the isinwheel support team to resolve the error.
- E04 Short circuit failure
- E10 Controller/instrument communication failure
- E11 Motor phase current sensor A failure
- E12 Motor phase current sensor B failure
- E13 Motor phase current sensor C failure
- E14 Accelerator failure
- E15 Brake failure
- E16 Hall effect motor failure
Contact Us
✉️ Contact us if you encounter any issues related to riding, maintenance, safety, or errors/defects with your isinwheel S9 Pro electric scooter.
Email Service: support@isinwheel.com
Website: www.isinwheel.eu
