isinwheel S10 Max Electric Scooter User Manual

Quick Start Guide

Follow these steps to get your scooter ready:

1. Step 1: Unfold the scooter. Pull the stem upright until you hear a click. Then close the folding latch until you hear a click.
2. Step 2: Assemble the handlebar. Insert the four bolts into the designated holes and then tighten them securely.

1. Package Contents

When unboxing your S10 Max electric scooter, please check that all the below items are included in the package. If anything is missing or damaged, please contact isinwheel customer service for support.

• Scooter x1
• T-handle Hex Key x1
• Bolt x4
• Charger x1

2. Product Overview

Handlebar Controls:

• Display
• Power Button
• Brake Lever (Left and Right)
• Turn Signal Switch
• Handlebar
• Thumb Throttle

Scooter Components:

• Locking Ring
• Front Light with Reflector
• Folding Latch
• Taillight & Brake Light & Turn Signals
• Deck
• Charging Port
• Kickstand
• Front Wheel
• Rear Wheel
• Rear Disc Brake
• Front Disc Brake

3. Display Screen & Buttons

3.1 Screen

The display screen provides information on your ride:

• Speedometer
• Current Speed (e.g., 9 mph, 15 mph, 21 mph, 28 mph Top Speed Modes)
• Battery Level
• Odometer (total distance)
• Trip odometer (distance for current trip)
• Turn Signals (Left and Right indicators)
• Motor Overheat warning (100°C)
• Cruise Control indicator

Cruise control is turned on by default. The scooter will move at a constant speed after it maintains a speed for about 10 seconds. The default unit system is the imperial system.

3.2 Function Buttons

Power Button:

• Press and hold for 2 seconds to power on/off the electric scooter.
• Press once to turn on/off the front light.
• Press twice to switch the riding mode.
• Press three times to switch between the metric and imperial system (default).
• Press four times to switch the start mode between zero start (default) and non-zero start.
• Press five times to turn on/off cruise control (turned on by default).

Turn Signal Switch:

• Press the left arrow button to turn on/off the left turn signal light.
• Press the right arrow button to turn on/off the right turn signal light.

4. Charging

Charging the Battery:

• The battery is fully charged when the LED light on the charger changes from red to green.
• The charging protection feature will stop charging automatically after a full charge. However, charging your scooter for more than 24 hours is not recommended.
• Do not connect the charger if the charging port is wet.
• Close the charging port cover when the scooter is not charging.

The scooter cannot be turned on during the charging period.

5. isinwheel App

Scan the QR code or search "isinwheel" on the App Store (iOS) or Google Play Store (Android) to download the app and enhance your riding experience.

App Registration Steps:

1. Open the isinwheel app and select "Sign up".
2. Select your country or region and enter your email address.
3. Find the verification code sent to your mailbox and enter it.
4. Set a password for your account.
5. Registration is completed. Start your riding!

6. Riding Basics

Safety First: Wear a helmet and knee pads to avoid falling and injuries when you learn to ride the scooter.

1. Power On and Check Battery: Power on the scooter and check the battery level on the display screen.
2. Propulsion (Zero-Start Mode): Put one foot on the deck and propel the scooter with the other foot (when the non-zero start is selected).
3. Acceleration: When the speed reaches 3 mph, put both feet on the deck and press the thumb throttle to accelerate. The motor engages only when the speed exceeds 3 mph and the thumb throttle is pressed.
4. Braking and KERS: Release the thumb throttle, and the kinetic energy recovery system (KERS) will initiate automatically. Squeeze the brake levers to slow down the scooter.
5. Turning: To turn, tilt your body in the steering direction and slowly turn the handlebar.

7. Riding Notice

The isinwheel S10 Max electric scooter is a recreational product. However, it is subject to the risks faced by vehicles when used in public areas. For your safety, please follow the instructions in this user manual and all applicable traffic laws and regulations.

• Respect pedestrians' right of way. Try not to startle them, especially children. When riding behind pedestrians, use your bell to alert them and slow down to pass on their left (applicable in countries where vehicles drive on the right). When crossing paths with pedestrians, stay to the right at the lowest speed or dismount.
• Follow the safety instructions in this manual carefully. isinwheel shall not be liable for any financial losses, physical injuries, accidents, legal disputes, or other conflicts resulting from actions that violate user instructions.
• Check the scooter before every use. If you notice loose parts, low battery alerts, excessive wear, strange sounds, malfunctions, or other abnormal conditions, stop riding immediately.
• WARNING - Risk of Fire - No User Serviceable Parts.

8. Folding & Carrying

Before folding and carrying the scooter, ensure it is powered off.

1. Open the folding latch while pushing up the safety switch.
2. Flip forward the safety lever and fold the stem down.
3. Adjust the locking ring so that the hook securely catches the ring.

9. Disc Brake Adjustment

To Adjust the Disc Brake Cable:

You will need a hex wrench to loosen the bolt on the cable clamp.

• If the disc brake is dragging (rubbing), slide the arm of the clamp backward along the cable while holding the cable in one hand. Then, retighten the bolt on the brake clamp.
• If the disc brake does not work efficiently (cable is slack), slide the arm of the clamp forward along the cable while holding the cable in one hand. Then, retighten the bolt on the brake cable clamp.

Notice: The disc brake may squeak when in use until it is broken in. This is normal and does not affect the brake's function or performance.

To Eliminate Braking Noises:

For easier operation, place the scooter on a stable surface.

• First, make sure the scooter is turned off.
• Loosen the two brake caliper mounting bolts (not the bolt on the cable clamp).
• Reposition the brake caliper to ensure the brake rotor is centered between the two brake pads.
• Ensure the brake rotor does not touch the brake pads.
• After repositioning the brake caliper, re-tighten the mounting bolts.

10. Maintenance & Care

Cleaning

To clean stains on the scooter's body, wipe them off with a damp cloth. For stubborn stains, brush them with toothpaste and then wipe them off with a damp cloth.

• Do not clean the scooter with alcohol, gasoline, kerosene, or other corrosive and volatile chemical solvents.
• Do not wash the scooter deck with high-pressure water sprays. During cleaning, ensure the scooter is turned off, the charging cable is unplugged, and the waterproof charging port cover is closed to prevent electric shock or other major problems.

Storage and Disposal

1. Store the scooter in a cool and dry place with a temperature of 14°F~95°F when it is not in use. In extremely humid environments, internal parts may suffer from condensation or water accumulation, which can damage the battery rapidly.
2. Store the scooter indoors, as prolonged exposure to UV rays and rainwater may damage enclosure materials and reduce the battery pack's lifespan.
3. Charge the scooter every other month to preserve the battery during storage.
4. Mishandling of used batteries can cause tremendous harm to the environment. Please follow local regulations to dispose of used batteries to protect the environment.

Battery Maintenance

1. Only use the original battery pack and charger to avoid safety hazards.
2. Fully charge the battery to maximize its lifespan after each use.
3. Charge the battery as soon as possible if it is low. Avoid charging the battery after completely exhausting it.
4. Never dismantle or puncture the battery.
5. Keep the battery contacts away from metal objects to prevent short circuits that may result in battery damage or even injuries and deaths.

11. Specifications

(1) About the height: The distance from the ground to the top of the scooter.
(2) About the range: The range is measured under the condition of a full battery, a load of 154 lbs, at 77°F, on a flat road without wind, and a riding speed of 9.3 mph. The range in actual use varies depending on different loads, humidity, wind speeds, and riding habits conditions.
(3) The load shall be kept within 330 lbs (including the rider and other items apart from the scooter) in any case. Consider the extra weight of the clothes or other items with you and the gravity generated by speed.

12. Questions & Answers

Question 1: What if the product comes with incomplete package contents or there are damaged parts?
Answer: Please take photos and send them to the isinwheel support team by e-mail. The support team will reply to you soon and then send the missing items or replacement parts.

Question 2: Are the tires replaceable and how to replace them?
Answer: Yes, the tires are replaceable. Please contact the isinwheel support team for more information or search "How to replace scooter tires" on YouTube.

Question 3: What if the disc brakes don't work?
Answer: Please contact us for disc brake adjustment instructions or search "How to adjust scooter disc brakes" on YouTube.

Question 4: What if there are unusual noises from the rear wheel?
Answer: Usually, the noises come from the disc brake rotor. Please see the DISC BRAKE ADJUSTMENT page. If the problem still exists, please contact us.

Question 5: What do the error codes on the display screen mean?
Answer: If you see any error codes below on the screen, please contact the isinwheel support team to remove them.

13. Contact Us

Contact us if you experience problems relating to riding safety, maintenance, or error codes with your isinwheel S10 Max electric scooter.

• Email: support@isinwheel.com
• Website: www.isinwheel.com

FCC Compliance

FCC ID: 2BBGK-S10MAX

NOTE: This equipment has been tested and found to comply with the limits for Class B digital devices, in alignment with section 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.