iSinwheel S9MAX Electric Scooter User Manual

The manufacturer reserves the right to make changes to the product and update this manual at any time.

Visit: www.isinwheel.com

Package Contents

Upon unpacking your iSinwheel S9MAX electric scooter, please check that the following items are included in the package. If any item is missing or damaged, please contact iSinwheel customer service for assistance: support@isinwheel.com

  • 1 x Charger
  • 4 x Screws
  • 1 x Allen Key

[Illustration of the iSinwheel S9MAX electric scooter and its accessories.]

Product Overview

[Diagram of the iSinwheel S9MAX electric scooter with the following parts labeled: Folding mechanism with clip, Handlebar, Brake lever, Folding latch, Headlight, Platform, Rear light, Kickstand, Disc brake.]

Control Panel & Operation

Starting the Scooter: When the scooter begins to move by inertia, place both feet on the platform and press the accelerator. The accelerator activates when the inertia speed exceeds 3 mph. Alternatively, connect the "MiniRobot" APP and enable zero-start.

Controls:

  • Power Button: Press to turn on. Long press to turn off.
  • Battery Indicator: Displays power level with five bars on the control panel. ?
  • Light: Click to turn the front light on/off. ?
  • Mode: Double-click to change power mode. S
  • Cruise Control: Maintain the same speed for 3 seconds; a beep will sound, and cruise control will activate. ⚙️
  • Lock Indicator: The scooter can be locked and unlocked via the MiniRobot app. ?

Charging

Your scooter will be fully charged when the charger's LED light changes from red to green. The scooter has charge protection and will automatically stop charging when fully charged. However, it is not recommended to charge the scooter for extended periods, more than 24 consecutive hours. Do not connect the charger if the charging port is wet. Keep the charging port closed when not charging.

First Ride

Download the "MiniRobot" application from the App Store (iPhone) or Google Play (Android phone) for more information and features.

When the scooter starts to move by inertia, place both feet on the platform and press the accelerator (the accelerator activates when inertia speed exceeds 3 mph). Alternatively, connect the "MiniRobot" APP and enable zero-start.

Riding Fundamentals

⚠️ Use a helmet and knee pads in case of falls and injuries when learning to ride the scooter, as shown in the figure.

  1. Turn on the device and check the electricity indicator.
  2. Place one foot on the base and push off with the other.
  3. When the scooter starts to move by inertia, place both feet on the platform and press the accelerator (the accelerator engages when inertia speed exceeds 3 mph).
  4. Release the accelerator, and the kinetic energy recovery system (KERS) will automatically engage to slow down gradually; squeeze the brake lever to brake sharply.
  5. Lean your body in the direction of travel when turning, and turn the handlebars slowly.

[Illustrations depicting safe riding practices: wearing protective gear, starting with one foot, accelerating, braking, and turning.]

Safety and Operation Notice

The iSinwheel S9MAX electric scooter is a leisure device. However, in public areas, it is considered a vehicle and subject to vehicle risks. For your safety, follow the manual's instructions and traffic laws established by governmental and regulatory bodies.

  • Respect pedestrian right-of-way. Avoid startling them, especially children. When riding behind pedestrians, ring the bell to alert them and reduce speed to pass on their left (applicable to countries where vehicles drive on the right). When crossing paths with pedestrians, stay to the right and at low speed. When encountering pedestrians, maintain the lowest speed or dismount.
  • Follow the manual's safety instructions carefully. iSinwheel is not responsible for economic losses, physical injuries, accidents, legal disputes, or other conflicts of interest resulting from actions that violate user instructions.
  • Check the scooter before each use. If you notice loose parts, low battery alerts, excessive wear, strange noises, malfunctions, or other abnormal conditions, stop riding.
  • ⚠️ WARNING - Fire Hazard - No user-serviceable parts.

Folding and Transport

[Diagrams illustrating the folding and transport mechanism. Step 1 shows unlocking the folding mechanism. Step 2 shows folding the handlebar stem and engaging the hook with the rear fender.]

Ensure the scooter is turned off. To fold, unlock the folding mechanism and fold the handlebar stem to engage the hook with the rear fender. To unfold, press the bell trigger to release from the hook, lift the handlebar, and lock the folding structure.

Disc Brake Adjustment

To adjust disc brake sensitivity: You need the Allen key to loosen the rocker screw.

  • If the disc brake is too sensitive, turn the disc brake rocker slightly downwards. Then, reinsert the screw into the brake cable core and tighten.
  • If the disc brake cannot stop, turn the disc brake rocker slightly upwards. Then, reinsert the screw into the brake cable core and tighten.

Note: The disc brake may squeak during initial use until it is run in. This is normal and does not affect brake function or performance.

To eliminate disc brake noise:

First, ensure the scooter is turned off. For easier handling, we suggest placing the scooter on a desk.

  • Loosen two screws on the caliper (not the rocker screw).
  • Adjust the position of the disc brake caliper to ensure the brake disc is centered between the two brake pads.
  • Ensure the brake disc and brake pad do not touch.
  • Hold the disc brake caliper in the desired position and retighten the caliper screws.

Cleaning, Storage, and Battery Maintenance

Cleaning and Storage:

If you see stains on the scooter body, clean them with a damp cloth. If stains do not come off, apply a small amount of toothpaste and scrub with a toothbrush, then wipe with a damp cloth.

Notes:

  • Do not clean the scooter with alcohol, gasoline, kerosene, or other corrosive and volatile chemical solvents to avoid serious damage.
  • Do not wash the dashboard with a high-pressure water jet. During cleaning, ensure the scooter is turned off, the charging cable is unplugged, and the rubber cover is closed, as water leaks can cause electric shock or other serious problems.
  • When the scooter is not in use, store it in a cool, dry place.
  • Do not leave it outdoors for extended periods. Excessive sunlight, overheating, and overcooling accelerate battery life.

Battery Maintenance:

  1. Use original batteries; using other models or brands may cause safety issues.
  2. Do not touch the contacts. Do not disassemble or puncture the casing. Keep contacts away from metallic objects to prevent short circuits that could damage the battery or cause injury or death.
  3. Use the original power adapter to prevent potential damage or fire.
  4. Improper handling of used batteries can cause significant environmental damage. To protect the environment, follow local regulations for proper disposal of used batteries.
  5. After each use, fully charge the battery to prolong its lifespan.

Storage and Disposal:

  1. Please try to store the scooter in a cool, dry place between 14°F and 104°F (-10°C and 40°C). In extremely humid environments, the scooter's interior may experience condensation or water accumulation, which can rapidly damage the battery. Devices are not intended for use at elevations above 2000m. Prolonged exposure to UV rays, rain, and elements can damage casing materials; store indoors when not in use.
  2. In daily use, try to avoid recharging the scooter immediately after it has completely run out of battery. If the battery is low, charge it as soon as possible.
  3. Please charge the scooter every two months to preserve the battery.

Specifications

Item iSinwheel S9MAX Electric Scooter
Dimensions
Unfolded (Length x Width x Height)
45*17*45 inches / 115*43*115 cm
Folded (Length x Width x Height) 45*17*19 inches / 115*43*49 cm
Weight
Net Weight
35 lbs/16 kg
Load
Max Load
264 lbs/120 kg
User
Recommended Age
14+
Scooter
Max Speed
21 mph/35 km/h
Max Range 17-22 miles/27-35 km
Max. Incline 15%
Operating Temperature 32-104°F (0-40°C)
IP Rating IP54
Battery
Voltage
36 V
Max Charging Voltage 42 V
Capacity 10 AH
Motor
Rated Power
500 W
Charger
Output Voltage
100-240 V
Output Voltage 42 V
Output Current 2 A
Charging Time 4-6 h

(1) Body height: Distance from the ground to the highest point of the body.

(2) Battery life description: Measured under full charge condition, with a load of 150 lb (68kg), at 77°F (24°C), on a flat road without wind, and at a speed of 9.3 mph. Actual battery life will vary with different factors of load, humidity, wind speed, and operating habits.

(3) The maximum allowed weight must be kept within 264 pounds (120kg) (rider and objects included) in any case. Consider extra weight from clothing or other accessories during the ride and the gravity generated by speed; the scooter will not support it if this load limit is exceeded.

Frequently Asked Questions (FAQs)

  1. Q: What if the E-Scooter arrives without an accessory or with a broken part?
    A: Please take a photo and send it to the iSinwheel support team via email: support@isinwheel.com. The iSinwheel support team will respond promptly and send the correct accessory or part replacement.
  2. Q: Is the tire replaceable and how is it replaced?
    A: Yes, the tire is replaceable. Please contact the iSinwheel support team for more information or search for the video "How to replace the pneumatic tire" on YouTube.
  3. Q: What if the rear disc brake of the scooter is not working properly?
    A: Please contact us for brake adjustment instructions, or search for "How to adjust the scooter rear brake" on YouTube for the tutorial video as well.
  4. Q: What should I do when I hear an unusual noise from the rear wheel?
    A: Generally, it means your disc brake is misaligned and causing friction noise. Please refer to the Disc Brake Adjustment page. If you still have problems, please contact us for assistance.
  5. Q: Why does the display show an error code?
    A: If you see any of the following error codes, please contact the iSinwheel support team to resolve the error code.
Error Code Description
E04Short circuit failureE13Phase C current sensor failure of the motor
E10Communication failure between the controller and the instrumentE14Accelerator failure
E11Phase A motor current sensor failureE15Brake failure
E12Phase B motor current sensor failureE16Hall motor failure

Contact

Contact us if you have problems related to riding, maintenance, safety, or errors/failures with your iSinwheel S9MAX electric scooter. ✉️

Email: support@isinwheel.com

Website: www.isinwheel.com

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