Jabra Evolve 20 USB-C MS Mono
How do I set a preferred softphone in Jabra Direct?
Prerequisites
- Jabra Direct - latest version
If you have multiple softphones installed, you can select a preferred softphone. Follow these steps:
- Open Jabra Direct.
- On the left menu, click Settings.
- In Softphone Integration > Preferred Softphone, select your preference.
If your organisation has decided to manage the setting centrally, this will be indicated by a Lock icon. ?
Jabra Direct Settings Interface
The Jabra Direct application displays a settings interface with various options. The relevant section for softphone integration is clearly labeled.
Settings Menu:
- General Settings
- Updates
- Feedback
- Help
Softphone Integration Options:
- Allow Notifications: Allows Jabra Direct to send notifications about available updates and other relevant information. ?
- Enable Jabra Direct in Tray: Enables overview and notifications from Jabra Direct, which is accessible in the notification area. ?️
- Presence Synchronization: Syncs connected device status with softphone status. ?
- Preferred Softphone: Choose a preferred softphone to be used with connected devices. The current selection shown is Microsoft Teams. ?
Important Note
Images and text are for guidance purposes only. Actual images and text may vary depending on the device connected and updates to the software.
For more information, visit: Jabra Support