Qoltec EV Charging Station 2EN1 Type 2 22kW
Instruction Manual
Model: 52431
Introduction
Thank you for your trust and for purchasing our product. We have strived to the best of our ability and are confident that the product will meet your expectations. This manual contains important information about the safety and operation of the appliance. If you have any questions after reading this manual, please contact NTEC Ltd.
Safety Information
- Protect it from rain - use it in covered areas.
- Do not immerse the control module in water.
- Do not step on, pull, twist, or coil the cable.
- Do not drop the control module or place heavy objects on it.
- During charging, do not place the device near high-temperature sources.
- Do not place the device in a car or enclosed space while charging.
- Do not use the device at temperatures above its operating range of -30°C to +50°C.
- Use the charger only if the electrical network is equipped with a residual current device (RCD).
- Do not attempt to repair it yourself in case of a malfunction.
- Do not use the appliance if the cable is damaged.
- The appliance is designed exclusively for charging electric vehicles.
- Do not use the appliance with an extension cord.
- Do not insert fingers into the charging connector.
- If the appliance does not work, contact your distributor for repair or replacement.
Product Description
Figure 1: Diagram showing the Qoltec EV charging station. Labels point to: Wall End Wire, Shell: PC+ABS, LCD Screen: 4.3 inch Charging Status Display, LED Charging Indicator, TPE/TPU Cable, EV Charging Holder, EV Charging Plug.
- LED Charging Indicator
- LCD Screen: 4.3-inch charge status display.
- EV Charging Holder: Holder for the EV charging plug.
- EV Charging Plug: Plug for charging an electric vehicle.
- TPE/TPU Cable: Cable with TPE/TPU insulation.
- Shell: Aluminum + Plastic.
- Wall End Wire: Cable for connection to the wall installation.
Features
- Supports card-based start/stop and remote start/stop, equipped with a rechargeable IC card.
- Reserve charging function: can be configured according to user needs, automatic termination when fully charged.
- Equipped with an LCD screen to display real-time charging information and estimated completion time.
- The product has undergone adequate inspection to ensure the highest safety standards during charging for you and your car.
- Provides protection against: overload, overvoltage, undervoltage, short circuit, overheating, emergency stop, and other protection functions.
- Temperature Control: The temperature sensor monitors the charger's operating temperature in real-time. If it exceeds a safe temperature, the charger stops working immediately. Once the temperature returns to normal levels, the charger will automatically resume operation.
- Automatic Error Correction: The intelligent chip automatically corrects common charging errors to ensure stable product operation.
- Durable Shell: Made of polycarbonate, the shell is resistant and reliable, with internal resistance testing.
- Wall mounting is optional.
- 5m cable length.
Installation Steps
Figure 2: Illustrates installation steps: drilling holes in a wall, inserting wall plugs, mounting the charging station bracket, and attaching the station.
- Drill holes using the drilling template.
- Insert M6.0 expansion bolts into the wall holes.
- Use a screwdriver to fix the M4.0 self-tapping screws to the wall mounting plate.
- Mount the charging station (charging cradle) onto the wall-mounted plate.
- Secure the anti-theft screw at the top of the charging station and place the plug in its position.
Specifications for the Input Electrical Box
- The distribution box for each AC charging station must be equipped with a residual current device (RCD) with a rated current of not less than 40 A.
- An appropriate overcurrent circuit breaker (molded case type) should be selected based on the AC charging station's current (32 A is required for a single station).
- The power cables for the charging stations (between the circuit breakers and the stations) must have a minimum current capacity of 32A. A single-phase power supply is recommended. Recommended voltage range: AC230V ±10%.
- For a 50 Hz power supply, 6 mm² copper conductors should be used. When installing the station, ensure the PE (protective) conductor is correctly earthed.
Additional Information for Safe Use
- Do not place flammable, explosive, chemical, or other hazardous substances near the unit.
- Keep the charging connector clean. If dirty, wipe it with a clean, dry cloth. Do not touch the metal pins of the connector with your hand. Ensure the charger is not connected to the power supply or the appliance.
- Do not use the charger if the cable is damaged, cracked, worn, or has exposed wires. If you observe the above anomalies, contact your distributor.
- Do not attempt to disassemble, repair, or update the charger yourself. Incorrect handling can cause equipment damage, leaks, or current leakage.
- In case of any anomaly during use, cut off the power immediately.
- Use the charger under an awning during precipitation. Protect it from rain and snow.
- Children should not use or approach the appliance while it is charging, due to the potential risk of injury.
- It is strictly forbidden to unplug the charging plug from the socket without authorization during the charging process, due to the risk to the vehicle or user safety.
- Vehicles must not move during charging. Charging can only be performed with the vehicle stationary. This applies to all types of vehicles.
Wiring Instructions
- Method 1: If a distribution box is used, the L, N, and PE ends of the power cable must be connected respectively to the L, N, and PE terminals of the overcurrent circuit breaker. (Illustration 3)
- Method 2: If a connector is used, both ends of the cables must be connected. Ensure L, N, and PE correspond to each other. Crimping with tools (e.g., crimping pliers) ensures good contact at the connection point. (Illustration 4)
Charging Tips
- Ensure the charging station (charging pile) is correctly connected to the electrical network. (Illustration 5)
- Insert the charging plug into the vehicle's charging port. (Illustration 6)
- Use the proximity card or the app to start charging. (Illustration 7)
- Tap the app or re-tap the card to complete the charge. (Illustration 8)
- Disconnect the charging plug. (Illustration 9)
- Replace the charging plug. (Figure 10)
LED Indicator Table
Figure 11: Table showing LED indicator status and charger status.
Indicator Status | Charger Status |
---|---|
Blue light | Electric vehicle not connected |
Green light | Fully charged |
Color light | Charging |
Red light | Error |
Technical Specifications
Parameter | Value |
---|---|
Voltage | 220V AC - 480V AC (L1+L2+L3+N+PE) |
Frequency | 50Hz / 60Hz |
Rated Power | 22 kW - 11 kW - 7 kW (AC) |
Protection Class | IP54 |
Operating Environment | |
Working Temperature | -25°C to +45°C |
Working Humidity | 5% - 95% RH |
Cooling | Natural air cooling |
Display Functions | |
Parameters Displayed | Charge voltage, charge current, energy quantity, error code |
Physical Dimensions | |
Shell Size | 220 × 130 × 385 mm |
Installation Method | Post mounting (on the ground) or wall mounting (optional) |
Troubleshooting
In case of errors (Error A, Error B... Error H) during charging, first familiarize yourself with the possible causes and check the recommended solutions, then contact NTEC sp. z o.o. technical service.
Error Code | Safety Functions | Recommended Solution |
---|---|---|
Error - A | Overheating Protection | 1. Check if the current mode is correct. 2. Disconnect the EV charging plug and the power plug, and try again when the charger has cooled down. If the error persists, contact your distributor. |
Error - B | Short Circuit Protection (CP) | 1) Disconnect the EV charging plug and the power plug, then reconnect the power plug. 2) If Error - B does not appear on the LCD screen, there is a CP short circuit on the car's side. 3) If Error - B continues to appear on the LCD screen, contact your distributor. |
Error - C | Overvoltage Protection | 1. Check that the supply voltage does not exceed the protection voltage (for GB/T and Type 1 and Type 2, it should not exceed 275V). 2. If the supply voltage is too high, wait until it returns to normal. 3. If the voltage is stable but the charger continues to show error -C, contact technical assistance service. |
Error -D | Low Voltage Protection | 1. Check that the supply voltage exceeds the protection value: for GB/T and Type 1 and Type 2, it should not be less than 85V. 2) If the supply voltage is too low, wait until it returns to normal. 3) If the voltage is stable but the charger continues to show error -D, contact technical assistance service. |
Error -E | Grounding Protection | Check that the ground wire is connected. |
Error -F | Short Circuit Protection | 1. Disconnect the EV charging plug and the power plug, then reconnect the power plug. 2. If error - F does not appear on the LCD screen, there is a short circuit on the vehicle's side. 3. If Error - F continues to appear on the LCD screen, contact your distributor. |
Error - G | Leakage Protection | 1) Disconnect the EV charging plug and the power plug, then reconnect the power plug. 2) If Error - G does not appear on the LCD screen, there is a leakage current on the car's side. 3) If Error - G continues to appear on the LCD screen, contact your distributor. |
Error - H | Other | Contact your distributor. |
WiFi/Wireless Configuration
(Mobile App Version)
Figure 12: Illustrates the EV charger with WiFi supporting remote monitoring and control.
To use this function, the user needs:
- A local router compatible with the 2.4 GHz band.
- A smartphone with the Tuya app installed.
- Quick guide for WiFi configuration.
1. Download the Tuya app: available on Google Play and App Store (iOS). (Icons: Tuya Smart or Smart Life) (Figure 13)
2. Connect the EV charger: Note: the charger only searches for a network connection during the first 30 seconds after power-on. To reset the WiFi connection and search again from the app, see below.
Download Applications
Illustration 14: Step 1: Scan the QR code to go to the app store and download the application: Smart Life. Step 2: Click the link.
Illustration 15: Step 3: Click to download and install.
Add a Device
(Mobile App Version)
Illustration 16: Entering the application.
Illustration 17: Step 1: Click to enter the application. Add a device. Step 2: In the upper right corner, click "+" and select "Add device".
Permissions: Step 3: Allow the application to access your phone.
Searching for a device: Step 4: The first connection with the device requires the phone and the device to be on the same Wi-Fi network.
App Functions
Illustration 18: (Mobile Version)
Charging: Swipe right to the bottom of the screen and activate charging. (Illustration 19)
Charging History: View previous charging records.
Time Adjustment: Select a scheduled charging time.
Current Adjustment: Swipe up and down to adjust the charging current.
Share Application: Share the app link with your family via WhatsApp, LINE, WeChat, or SMS.
User Management: Ability to disconnect and remove the charging device from the application.
Smart EV Charger System Software
User Card Configuration: (Figure 20)
- Connect the card reader to the computer's USB port.
- Open the card system on the computer and configure the user card type.
User cards can be configured using the card reader to manage charging stations:
- Amount Card: Recharge amount can be unlimited. Once the balance is used, the card will be suspended or can be recharged.
- Time Card / Date Card: Usable within a specific date range. Unlimited uses and power.
- Power Card: Sets the amount of electricity. When depleted, the card is suspended or can be recharged.
- Times Card: Sets the number of uses; an unlimited amount of energy can be used each time.
Maintenance
- Keep the charger clean using a soft, dry cloth to remove dust and dirt. Do not use chemical products.
- Regularly check that the power cables and connectors are not damaged, such as abrasions, cracks, or loose connections.
- Ensure ventilation grilles are clean and unobstructed to guarantee adequate cooling.
- Avoid contact with water or other liquids to prevent electrical damage.
Disposal
This product is subject to regulations for the disposal of electrical and electronic equipment (WEEE). Take it to a waste collection point for electrical waste that offers safe recycling according to GPSR standards. Check where the nearest electrical waste collection points are located. If you have any doubts about disposal, contact the manufacturer or an authorized service center.
Warranty & Service Information
The product is covered by a manufacturer's warranty of 24 months from the date of purchase. The warranty covers any defects in materials and workmanship. In case of problems with the appliance, contact our technical assistance service for prompt and professional service. The warranty does not cover damage resulting from misuse, drops, mechanical damage, unauthorized repairs, or attempted disassembly.
Related Documents
![]() |
Qoltec 52431: Посібник користувача для зарядної станції електромобілів Детальний посібник користувача для зарядної станції електромобілів Qoltec моделі 52431. Інструкції з безпеки, встановлення, експлуатації та усунення несправностей. |
![]() |
Qoltec EV 2-in-1 Electric Vehicle Charger User Manual | Models 52470-52478 Comprehensive user manual for the Qoltec EV 2-in-1 electric vehicle charger. Learn about operation, safety, troubleshooting, and maintenance for models 52470, 52471, 52475, 52476, 52477, 52478, supporting 3.5kW, 7kW, and 11kW charging. |
![]() |
Qoltec EV Charger Manual: Models 52470, 52471, 52475, 52476, 52477, 52478 - User Guide Comprehensive user manual for Qoltec EV chargers (Models 52470, 52471, 52475, 52476, 52477, 52478). Learn about safety, operation, charging tips, troubleshooting, and warranty for your electric vehicle charging station. |
![]() |
Qoltec EV Charger User Manual - Models 52470-52479 Comprehensive user manual for Qoltec electric vehicle (EV) chargers, including models 52470, 52471, 52475, 52476, 52477, 52478, and 52479. Covers safety, features, operation, troubleshooting, and warranty information. |
![]() |
Qoltec EV Car Charger Instruction Manual | Models 52470-52478 Comprehensive instruction manual for Qoltec electric vehicle (EV) 2-in-1 car chargers, covering models 52470, 52471, 52475, 52476, 52477, and 52478. Includes safety information, product description, features, usage guidelines, charging tips, troubleshooting, and warranty details. |
![]() |
Qoltec EV Car Charger User Manual and Troubleshooting Guide Comprehensive user manual for Qoltec EV car chargers (models 52470, 52471, 52475, 52476, 52477, 52478) covering setup, operation, safety, troubleshooting, and maintenance. Features include temperature monitoring, automatic error correction, and robust design. |
![]() |
Manuale Utente Stazione di Ricarica EV Qoltec 52431 Manuale completo per l'installazione, l'uso e la manutenzione della stazione di ricarica per veicoli elettrici Qoltec modello 52431. Include informazioni sulla sicurezza, specifiche tecniche, risoluzione dei problemi e configurazione Wi-Fi. |
![]() |
Qoltec EV Charger User Manual - Models 52470, 52471, 52475, 52476, 52477, 52478 Comprehensive user manual for Qoltec portable EV chargers (Models 52470, 52471, 52475, 52476, 52477, 52478). Includes setup, safety instructions, features, troubleshooting, and maintenance. |