Qoltec EV Charger User Manual

Product Information

Models: 52470, 52471, 52475, 52476, 52477, 52478, 52479

Product Names:

  • Car Charger EV 2IN1 Type 2 3.5KW 230V
  • Car Charger EV 2IN1 Type 2 7KW CEE 5 PIN
  • Car Charger EV 2IN1 Type 2 11KW CEE 5 PIN

Introduction

Thank you for your trust and for purchasing this Qoltec product. We have made every effort and are confident that the product will meet your expectations. This manual contains important information regarding the safety and operation of the device. If you have any questions after reading this manual, please contact NTEC Kft.

Safety Information

  • Protect from rain; use in a covered location.
  • Do not immerse the control module in water.
  • Do not step on, pull, twist, or knot the cable.
  • Do not drop the control unit or place heavy loads on it.
  • Do not place the device near high-temperature sources during charging.
  • Do not place the device in a car or enclosed space during charging.
  • Do not use the device outside its operating temperature range of -30°C to +50°C.
  • The charger can only be used if the supply network has a residual current device (RCD).
  • In case of malfunction, do not attempt to repair it yourself.
  • Do not use the device if the cable is damaged.
  • The device is designed exclusively for charging electric vehicles.
  • Do not use the device with an extension cable.
  • Do not insert fingers into the charging connector.
  • If the device is not working, contact the dealer for repair or replacement.

Product Description

Control Module

The charger features a control module that displays various settings and statuses.

Charger Status Indicator Table

Indicator Light Charger Status
Blue light Electric vehicle connected
Green light Charging complete
Colored light Charging
Red light Error
Yellow light Delayed charging

Features

  • Temperature Control: A built-in temperature sensor monitors the charger's operating temperature in real-time. If it exceeds a safe limit, the charger will automatically stop operation. It will resume once the temperature returns to normal.
  • Automatic Error Correction: An intelligent chip automatically corrects common charging errors to ensure stable product operation.
  • Safety: The product has undergone rigorous testing to ensure the highest safety standards for charging your vehicle.
  • Robust Housing: Constructed from durable polycarbonate, the casing is strong and reliable, having passed internal strength tests.
  • Current Regulation (depending on model).
  • Charging Start Delay: Supports delays of 5 hours or 8 hours.
  • LCD Display: Provides clear information on charging time, temperature, and operating mode.
  • Optional Wall Mount Bracket (depending on model).
  • Cable Length: 5 meters.

Usage Information

Connection Requirements

  • When using the 16A charging mode, ensure you use a socket with at least a 16A rated current. If using a standard 10A socket, set the charger's current to a maximum of 10A. Failure to do so may result in damage and void the warranty.
  • Do not place flammable materials, explosives, chemicals, or other hazardous substances near the device.
  • Keep the charging connector clean. If dirty, wipe it with a clean, dry cloth. Avoid touching the metal pins of the connector. Ensure the charger is disconnected from the power supply before cleaning.
  • Do not use the charger if the cable is damaged, cracked, worn, or if the core is exposed. Contact the dealer if any such damage is observed.
  • Do not attempt to disassemble, repair, or modify the charger yourself. Improper handling can lead to equipment damage, leakage, or electric shock.
  • In case of any abnormality during use, immediately switch off the power supply.
  • Use the charger under a canopy in rainy or snowy weather to protect it from the elements.
  • Children must not use the device or be allowed near it during charging due to the risk of injury.
  • It is strictly forbidden to remove the charging connector from the socket without authorization during the charging process, as this compromises user and vehicle safety.
  • Vehicles must remain stationary while charging. This applies to all vehicle types.

Performance Tips & Charging Procedure

Performance Tips

  • Ensure your electrical system is equipped with a Type B residual current circuit breaker (RCD).
  • Connect the charger to a 230V socket.
  • (Optional) Set the charging delay by pressing the button with the clock icon.
  • Set the desired charging current using the "A" button.
  • Connect the charging cable to the vehicle.
  • Monitor the charging progress on the LCD display.
  • When charging is complete, first unplug the device from the vehicle, then from the socket.

How to Start Charging

  1. Firmly plug the charger's plug into the mains socket. (Refer to Diagram 2 for socket types). Ensure the mains socket complies with national standards and has a rated current of 16A.
  2. Press the [A] button to switch charging current modes, and press the [Clock] button to schedule the charging delay. (Refer to Diagram 3 for button functions).
  3. Gently pull the protective cap and fully insert the charging connector into the vehicle's charging port. (Refer to Diagram 4). Ensure the connector is fully inserted until a click is heard.
  4. The device will begin charging.

Current Setting

Press the [A] button to switch between current modes. The mode can be activated by pressing the [A] button when the charger is powered on and no car is connected.

  • The 16A unit supports four current modes: 8A, 10A, 13A, and 16A.
  • The 32A unit supports four current modes: 16A, 20A, 24A, and 32A.

Charging Delay Setting

(Refer to Diagram 5 for setting the delay). Press the [Clock] button to set the time. The charging delay time increases by 1 hour with each press of the [Clock] button. The maximum delay is 8 hours.

How to Stop Charging

  1. Press the button and unplug the charging connector.
  2. Close the vehicle's socket cover and place the protective cap on the charging connector.
  3. Unplug the charger from the socket.
  4. Store the charger in its bag.

Note: Some car models lock the charging connector when powered on. Ensure the device is turned off before unplugging the charging connector.

LCD Display Description

  • Diagram 6: LCD screen displaying "WELCOME" and "RealVolt: 242V".
  • Diagram 7: LCD screen displaying "Ready" status with "RealVolt: 240V", "RealCurr: 0.0 A", "RealPower: 0.0 Kw", "Maintemp: 27.5 C", "PlugTemp: 26.0 C", and "00:00:10".
  • Diagram 8: LCD screen displaying "Charging" status with "RealVolt: 239V", "RealCurr: 0.0 A", "RealPower: 0.0 Kw", "Maintemp: 27.5 C", "PlugTemp: 26.0 C", and "00:00:10".
  • Diagram 9: LCD screen displaying "Scheduled Charging" status with "RealVolt: 240V", "RealCurr: 0.0 A", "RealPower: 0.0 Kw", "Maintemp: 28.0 C", "PlugTemp: 23.5 C", and "00:00:10".
  • Diagram 10: LCD screen displaying an "Error" message with "RealVolt: 240V", "RealCurr: 0.0 A", "RealPower: 0.0 Kw", "Maintemp: 27.5 C", "PlugTemp: 23.5 C", and "00:00:10".

If an error (Error A, Error B... Error H) occurs during charging, first identify the possible causes and check the recommended solutions, then contact the NTEC sp. z o.o. service department.

Troubleshooting

Error Code Safety Feature Recommended Solution
Error A Thermal overload protection 1. Check if the current mode is correct. 2. Unplug the EV charging connector and the mains connector, then try again after the charger has cooled down. If the error persists, contact the dealer.
Error B Short circuit protection (CP) 1. Unplug the EV charging connector and the mains connector, then reconnect the mains connector. 2. If Error B does not appear on the LCD screen, there is a CP short circuit on the car's side. 3. If Error B continues to appear on the LCD screen, contact the dealer.
Error C Overvoltage protection 1. Check if the supply voltage exceeds the permissible voltage. 2. If the voltage at the mains connector is too high, wait for the supply voltage to return to normal. 3. If the voltage at the mains connector is correct, but the charger continues to show Error C, contact the dealer.
Error D Undervoltage protection 1. Check if the supply voltage is below the permissible voltage. 2. If the voltage at the mains connector is too low, wait for the supply voltage to return to normal. 3. If the voltage at the mains connector is correct, but the charger continues to show Error D, contact the dealer.
Error F Short circuit protection 1. Unplug the EV charging connector and the mains connector, then reconnect the mains connector. 2. If Error F does not appear on the LCD screen, there is a short circuit on the car's side. 3. If Error F continues to appear on the LCD screen, contact the dealer.
Error G Leakage protection 1. Unplug the EV charging connector and the mains connector, then reconnect the mains connector. 2. If Error G does not appear on the LCD screen, there is a leakage current on the car's side. 3. If Error G continues to appear on the LCD screen, contact the dealer.
Error H Other Contact the dealer.

Conservation

  • Keep the charger clean with a soft, dry cloth to remove dust and dirt. Do not use chemicals.
  • Regularly check power cables and connectors for damage, such as abrasions, cracks, or loose connections.
  • To ensure proper cooling, make sure the ventilation openings are clean and unobstructed.
  • Avoid contact with water or other liquids to prevent electrical damage.

Usage (WEEE Directive)

This product is subject to the Waste Electrical and Electronic Equipment (WEEE) directive. Dispose of it at a designated collection point for safe recycling in accordance with GPSR standards. Check for the nearest collection points. For disposal inquiries, contact the manufacturer or an authorized service center.

Warranty and Service Information

The product comes with a 24-month manufacturer's warranty from the date of purchase, covering material and manufacturing defects. Please contact our service department for prompt and professional assistance with any issues. The warranty does not cover damage resulting from improper use, drops, mechanical damage, unauthorized repairs, or attempted disassembly.

Diagram Descriptions

Diagram 1 (Page 11): Shows the charger's LCD screen interface with labels for "CURRENT SETTING" (e.g., 16A), "CHARGING TIME", "CHARGING TIME DELAY SETTING", "CHARGING STATE", "CHARGING POWER", "PLUG TEMPERATURE", "CHARGING CURRENT", "CONTROL MODULE TEMPERATURE", "CHARGING POWER", and "CHARGING VOLTAGE".

Diagram 2 (Page 11): Illustrates connector types: Model 52470, 52476 uses a 16A Socket. Models 52471, 52477, 52475, 52478 use a different connector type (likely Type 2).

Diagram 3 (Page 11): Shows the user inserting the charging plug into the vehicle's charging port, with a detail of the plug's connector.

Diagram 4 (Page 11): Shows the charging cable being connected to the electric vehicle's charging port, with an arrow indicating the connection.

Diagram 5 (Page 11): Depicts the Qoltec EV charger unit, highlighting its compact, portable design with an LCD screen and control buttons.

Diagrams 6-10 (Page 12): Describe different states shown on the LCD screen:

  • Diagram 6: LCD screen displaying "WELCOME" and "RealVolt: 242V".
  • Diagram 7: LCD screen displaying "Ready" status with "RealVolt: 240V", "RealCurr: 0.0 A", "RealPower: 0.0 Kw", "Maintemp: 27.5 C", "PlugTemp: 26.0 C", and "00:00:10".
  • Diagram 8: LCD screen displaying "Charging" status with "RealVolt: 239V", "RealCurr: 0.0 A", "RealPower: 0.0 Kw", "Maintemp: 27.5 C", "PlugTemp: 26.0 C", and "00:00:10".
  • Diagram 9: LCD screen displaying "Scheduled Charging" status with "RealVolt: 240V", "RealCurr: 0.0 A", "RealPower: 0.0 Kw", "Maintemp: 28.0 C", "PlugTemp: 23.5 C", and "00:00:10".
  • Diagram 10: LCD screen displaying an "Error" message with "RealVolt: 240V", "RealCurr: 0.0 A", "RealPower: 0.0 Kw", "Maintemp: 27.5 C", "PlugTemp: 23.5 C", and "00:00:10".

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