Qoltec EV Charger User Manual

Models: 52470, 52471, 52475, 52476, 52477, 52478

Introduction

Thank you for your trust and for purchasing our product. We have made every effort and are confident that the product will meet your expectations.

This manual contains important information regarding the safety and operation of the device. If you have any questions after reading this manual, please contact NTEC Ltd.

Safety Information

  • Protect from rain - use in covered areas.
  • Do not immerse the control unit in water.
  • Do not step on, pull, bend, or accumulate the cable.
  • Do not drop the control unit or place heavy loads on it.
  • During charging, do not place the device near high-temperature sources.
  • During charging, do not place the device in a car or an enclosed space.
  • Do not use the device in temperatures exceeding the operating range of -30°C to +50°C.
  • The charger can only be used if the power supply network is equipped with a residual current device (RCD) protection switch.
  • Do not attempt to repair it yourself in case of malfunction.
  • Do not use the device if the cable is damaged.
  • The device is designed only for charging electric vehicles.
  • Do not use the device with an extension cord.
  • Do not insert your fingers into the charging socket.
  • If the unit is not working, contact your dealer for repair or replacement.

Product Description

Control Unit

The control unit displays the following information:

  • Current setting
  • Charging time
  • Charging delay setting
  • Charging status
  • Charging power
  • Plug temperature
  • Charging current
  • Control module temperature
  • Charging voltage

Charging Status Indicators

Indicator LightCharger Status
Blue lightElectric vehicle not connected
Green lightCharging complete
Multi-colored lightCharging
Red lightError
Yellow lightDelayed charging

Features

  1. Temperature Monitoring: A temperature sensor monitors the charger's operating temperature in real-time. If it exceeds a safe temperature, the charger will immediately stop operating. Once the temperature returns to normal levels, the charger will automatically resume operation.
  2. Automatic Error Correction: An intelligent chip automatically corrects common charging errors to ensure stable product operation.
  3. Safety: The product has undergone appropriate inspection to ensure the highest safety standards during charging for you and your car.
  4. Robust Housing: Made of polycarbonate, the casing is strong and reliable, tested for internal durability.
  5. Current Setting (model dependent): Allows adjustment of charging current.
  6. Charging Start Delay: Options for 2h, 5h, or 8h delay.
  7. LCD Display: Shows charging time, temperature, and operating mode.
  8. Optional Wall Mounting: Mounting bracket available for wall installation (model dependent).
  9. Cable: 5m cable included.

Usage Information

  1. When using the 16A charging function, use a socket with a rated current of at least 16A. If using a standard 10A socket, set the current function to no more than 10A. If the charger is damaged due to incorrect adaptation of the current function to the socket, the warranty may not apply.
  2. Do not place flammable materials, explosives, chemicals, or other dangerous substances near the device.
  3. Keep the charging plug clean. If it is dirty, wipe it with a clean dry cloth. Do not touch the metal pins in the plug with your hand. Ensure the charger is not connected to the power supply or the device.
  4. Do not use the charger if the cable is damaged, cracked, worn, or has exposed core. If you notice these anomalies, contact your dealer.
  5. Do not attempt to disassemble, repair, or upgrade the charger yourself. Improper handling may cause equipment damage, leakage, electric shock, etc.
  6. In case of any anomaly during use, immediately disconnect the power supply.
  7. Use the charger under a shelter during rainfall. Protect it from rain and snow.
  8. Children should not use or approach the device during charging due to the risk of injury.
  9. It is strictly forbidden to remove the charging plug from the socket without authorization during the charging process, due to the risk to the safety of the vehicle or user.
  10. Vehicles must not be moved during charging. Charging can only take place when the vehicle is stationary. This applies to all vehicle types.

Charging Tips

  1. Ensure the electrical installation has a Type B residual current device (RCD).
  2. Connect the charger to a 230V socket.
  3. (Optional) Set the charging delay by pressing the button with the clock icon.
  4. Set the desired current using the "A" button.
  5. Connect the charging cable to the vehicle.
  6. Monitor the progress on the LCD screen.
  7. When finished, first disconnect the device from the vehicle and then from the socket.

How to Start Charging

  1. Firmly insert the plug into the socket. Ensure the socket complies with national standards and has a rated current of 16A. (See Diagram 2)
  2. Press the [A] button to change the charging current mode. Press the [Clock] button to program the charging time delay. (See Diagram 2)
  3. Gently pull the cover and fully insert the charging plug into the vehicle's socket. Ensure the charging plug is fully inserted until you hear a click. (See Diagram 3 & 4)
  4. The device will start charging.

Current Setting

Press the [A] button to switch between current modes.

  • The mode can be activated by pressing the [A] button when the charger is powered on and no vehicle is connected.
  • The 16A unit supports four current modes: 8A, 10A, 13A, and 16A.
  • The 32A unit supports four current modes: 16A, 20A, 24A, and 32A.

Setting the Charging Delay

Press [Clock] to set the time.

  • The function can be activated by pressing the [Clock] button when the charger is powered on and no vehicle is connected.
  • The charging delay time increases by 1 hour each time the [Clock] button is pressed. The maximum delay is 8 hours.

How to Stop Charging

  1. Press the button and disconnect the charging plug.
  2. Close the vehicle's socket cover and attach the charging plug's protective cover.
  3. Disconnect the plug from the socket.
  4. Place the charger in its bag.

LCD Display Description

  • Operation Start (See Diagram 6)
  • Vehicle Disconnected (See Diagram 7)
  • Charging (See Diagram 8)
  • Delayed Charging (See Diagram 9)
  • Error (See Diagram 10)

In case of an error (Error A, Error B... Error H) during charging, familiarize yourself with the possible causes and check the recommended solutions, then contact the service department of NTEC sp. z o.o.

Troubleshooting

Error CodeSafety CharacteristicRecommended Solution
Error AThermal overload protection
  1. Check if the current setting is correct.
  2. Disconnect the electric vehicle charging plug and the power plug, then try again after the charger has cooled down. If the error persists, contact your dealer.
Error BShort circuit protection (CP)
  1. Disconnect the EV charging plug and the power plug, then reconnect the power plug.
  2. If the LCD does not show Error - B, there is a CP short circuit on the vehicle's side.
  3. If the LCD still shows Error - B, contact your dealer.
Error COvervoltage protection
  1. Check if the supply voltage exceeds the permissible voltage.
  2. If the voltage at the power plug is too high, wait until the supply voltage returns to normal.
  3. If the voltage at the power plug is correct, but the charger still displays Error - C, contact your dealer.
Error DUndervoltage protection
  1. Check if the supply voltage is lower than the permissible voltage.
  2. If the voltage at the power plug is too low, wait until the supply voltage returns to normal.
  3. If the voltage at the power plug is correct, but the charger still displays Error - D, contact your dealer.
Error FShort circuit protection
  1. Disconnect the EV charging plug and the power plug, then reconnect the power plug.
  2. If the LCD does not show Error - F, there is a short circuit on the vehicle's side.
  3. If the LCD still shows Error - F, contact your dealer.
Error GLeakage protection
  1. Disconnect the EV charging plug and the power plug, then reconnect the power plug.
  2. If the LCD does not show Error - G, there is a leakage current on the vehicle's side.
  3. If the LCD still shows Error - G, contact your dealer.
Error HOtherContact your dealer.

Maintenance

  1. Keep the charger clean using a soft, dry cloth to remove dust and dirt. Do not use chemical substances.
  2. Regularly check power cables and connectors for damage, such as abrasion, cracks, or loose connections.
  3. Ensure ventilation openings are clear and not blocked to ensure adequate cooling.
  4. Avoid contact with water or other liquids to prevent electrical damage.

Disposal and Warranty

This product is subject to regulations for the disposal of electrical and electronic equipment (WEEE). Return it to a collection point for electrical waste that provides safe recycling in accordance with GPSR standards. Check where the nearest collection points for electrical waste are located. If you have questions about disposal, contact the manufacturer or an authorized service center.

The product is covered by a manufacturer's warranty for 24 months from the date of purchase. The warranty covers any material and manufacturing defects. Please contact the service department if you have any problems with your device to ensure prompt and professional service. The warranty does not cover damage resulting from misuse, drops, mechanical damage, unauthorized repairs, or disassembly attempts.

Diagram Descriptions

Diagram 1 (Page 12): Shows the main LCD display interface with labels for various settings and parameters like Current Setting, Charging Time, Charging State, Charging Power, Plug Temperature, Charging Current, and Control Module Temperature.

Diagram 2 (Page 12): Illustrates the different charging connectors and socket types. It shows a 16A socket for models 52470 and 52476, and a Type 2 connector for models 52471, 52477, 52475, and 52478.

Diagram 3 (Page 12): Depicts the action of plugging the charging connector into the vehicle's charging port.

Diagram 4 (Page 12): Shows how to open the vehicle's charging port cover and then insert the charging plug.

Diagram 5 (Page 12): A visual representation of the Qoltec EV charger unit itself.

Diagram 6 (Page 13): The LCD display showing a "WELCOME" message and the "RealVolt: 242V".

Diagram 7 (Page 13): The LCD display indicating the "Ready" status, showing parameters like RealVolt, Energy, RealCurr, Maintemp, RealPower, and PlugTemp.

Diagram 8 (Page 13): The LCD display showing the "Charging" status with current parameters.

Diagram 9 (Page 13): The LCD display indicating "Scheduled Charging" status.

Diagram 10 (Page 13): The LCD display showing an "Error" status, indicating a problem that requires troubleshooting.

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