Quick Start Guide
Step 1: To unfold the scooter, pull the stem upright until you hear a click. Then close the folding latch until you hear a click.
Step 2: Insert the four bolts into the holes and then tighten them.
Tips
- A: If there are some noises from the rear brake or the rear suspension, please email us at support@isinwheel.com for assistance.
- B: Download the "isinwheel" app from the App Store (iPhones) or Google Play Store (Android phones) for more information and functions.
1. Package Contents
When unboxing your S10 Max electric scooter, please check that all the below items are included in the package. If anything is missing or damaged, please contact isinwheel customer service for support.
- Scooter x1
- T-handle Hex Key x1
- Bolt x4
- Charger x1
2. Product Overview
The scooter features a display, power button, brake levers (left and right turn signals), turn signal switch, handlebar, thumb throttle, locking ring, front light with reflector, folding latch, taillight & brake light & turn signals, deck, charging port, kickstand, front wheel, front disc brake, rear wheel, and rear disc brake.
4. Charging
The battery is fully charged when the charger's LED light changes from red to green. The charging protection feature stops charging automatically after a full charge. However, charging for more than 24 hours is not recommended. Do not connect the charger if the charging port is wet. Ensure the charging port cover is closed when not charging. Note: The scooter cannot be turned on during the charging period.
5. isinwheel App
Scan the QR code or search "isinwheel" on the App Store (iOS) or Google Play Store (Android) to download the app.
Registration Steps:
- Open the isinwheel app and select "Sign up".
- Select your country or region and enter your email address.
- Find the verification code in your mailbox and fill it in.
- Set a password for your account.
- Registration is completed. Start riding!
6. Riding Basics
Wear a helmet and knee pads to avoid falling and injuries when learning to ride.
- Power on the scooter and check the battery level on the display screen.
- Put one foot on the deck and propel the scooter with the other foot (when non-zero start is selected).
- When the speed reaches 3 mph, put both feet on the deck and press the thumb throttle to accelerate. The motor engages only when the speed exceeds 3 mph and the throttle is pressed.
- Release the thumb throttle; the kinetic energy recovery system (KERS) will activate automatically. Squeeze the brake levers to slow down.
- To turn, tilt your body in the steering direction and slowly turn the handlebar.
7. Riding Notice
The isinwheel S10 Max is a recreational product but is treated as a vehicle in public areas, subject to risks. Follow this user manual and traffic laws. Respect pedestrians' right of way; use the bell to alert them and pass on their left. Ride on the right at the lowest speed or dismount when crossing pedestrian areas. isinwheel is not liable for losses resulting from instruction violations. Check the scooter before each use for loose parts, low battery, wear, strange sounds, or malfunctions; stop riding if any are found. WARNING: Risk of Fire - No User Serviceable Parts.
8. Folding & Carrying
Power off the scooter before folding and carrying.
- Open the folding latch while pushing up the safety switch.
- Flip forward the safety lever and fold the stem down.
- Adjust the locking ring so that the hook catches the ring.
9. Disc Brake Adjustment
To Adjust the Disc Brake Cable
You need a hex wrench to loosen the bolt on the cable clamp. If the disc brake is dragging, slide the clamp arm backward along the cable while holding the cable. Then, retighten the bolt. If the brake is inefficient (cable is slack), slide the clamp arm forward along the cable while holding it, then retighten the bolt.
Notice: The disc brake may squeak until it is broken in. This is normal and does not affect function or performance.
To Eliminate Braking Noises
For easier operation, place the scooter on a desk. Ensure the scooter is turned off. Loosen the two brake caliper mounting bolts (not the cable clamp bolt). Reposition the caliper so the brake rotor is centered between the brake pads, ensuring the rotor does not touch the pads. After repositioning, re-tighten the mounting bolts.
10. Maintenance & Care
Cleaning
Wipe stains with a damp cloth. For stubborn stains, use toothpaste and then wipe with a damp cloth. Do not use alcohol, gasoline, kerosene, or corrosive solvents. Do not use high-pressure water sprays on the deck. Ensure the scooter is off, unplugged, and the charging port cover is closed before cleaning.
Storage and Disposal
- Store in a cool, dry place (14°F~95°F). Avoid humid environments.
- Store indoors to prevent UV rays and rainwater damage.
- Charge the scooter every two months during storage.
- Dispose of used batteries according to local regulations to protect the environment.
Battery Maintenance
- Use only the original battery pack and charger.
- Fully charge the battery to maximize its lifespan.
- Charge the battery as soon as possible if low; avoid complete exhaustion.
- Never dismantle or puncture the battery.
- Keep battery contacts away from metal objects to prevent short circuits.
11. Specifications
| Model | S10 Max |
|---|---|
| Scooter Dimensions | Unfolded: 46.9 x 24.8 x 50.6 in. Folded: 46.9 x 24.8 x 22.0 in. |
| Scooter Weight | 48.7 lbs |
| Range | 34-37 mi. |
| Max Speed | 28 mph |
| Speed Level | 9/15/21/28 mph |
| Max Incline | 35% |
| Load Capacity | 330 lbs |
| Recommended Age | 14+ |
| Wheel | 10-inch puncture-proof inflatable off-road tires |
| Brake | Front and rear disc brakes + electronic brakes |
| Motor Power | 1,000 W |
| Battery | 48-54.6 V, 15 Ah |
| Charger | Input: AC 100-240 V, 50/60 Hz Output: 54.6 V, 2 A |
| Charging Time | 8-9 h |
| Operating Temperature | 28°F~95°F |
| Storage Temperature | 14°F~95°F |
(1) Height is the distance from the ground to the top of the scooter. (2) Range is measured under specific conditions (full battery, 154 lbs load, 77°F, flat road, no wind, 9.3 mph speed). Actual range varies with load, humidity, wind, and riding habits. (3) Total load (rider + items) should not exceed 330 lbs.
12. Questions & Answers
Question 1: What if the product comes with incomplete package contents or damaged parts?
Answer: Take photos and email them to isinwheel support. They will reply and send missing/replacement parts.
Question 2: Are the tires replaceable and how to replace them?
Answer: Yes, tires are replaceable. Contact isinwheel support or search "How to replace scooter tires" on YouTube.
Question 3: What if the disc brakes don't work?
Answer: Contact us for adjustment instructions or search "How to adjust scooter disc brakes" on YouTube.
Question 4: What if there are unusual noises from the rear wheel?
Answer: Noises usually come from the disc brake rotor. See the DISC BRAKE ADJUSTMENT section. If the problem persists, contact us.
Question 5: What do the error codes on the display screen mean?
If error codes appear, contact isinwheel support.
| Code | Description |
|---|---|
| E10 | Communication Failure |
| E14 | Accelerator Failure |
| E15 | Brake Lever Failure |
| E16 | Motor Hall Sensor Failure |
| E50 | Over Voltage |
13. Contact Us
Contact isinwheel if you experience problems related to riding safety, maintenance, or error codes with your isinwheel S10 Max electric scooter.
- Email: ✉️ support@isinwheel.com
- Website: ? www.isinwheel.com
FCC Compliance
FCC ID: 2BBGK-S10MAX
This equipment has been tested and found to comply with the limits for Class B digital devices, per section 15 of the FCC Rules. These limits provide reasonable protection against harmful interference in residential installations. The equipment generates and can radiate radio frequency energy. If not installed and used per instructions, it may cause harmful interference to radio communications. No guarantee against interference in a particular installation. If interference occurs, the user is encouraged to correct it by:
- Reorienting or relocating the receiving antenna.
- Increasing separation between equipment and receiver.
- Connecting the equipment to an outlet on a different circuit than the receiver.
- Consulting a dealer or experienced radio/TV technician.
Changes or modifications not expressly approved by the responsible party for compliance could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
