iSinwheel X1 Electric Scooter

Package Contents

When unboxing your X1 electric scooter, please verify that the below items are included in the package. If anything is missing or damaged, please contact iSinwheel customer service for support: support@isinwheel.com

Keep the package box to ship back the scooter when necessary.

• 1x Charger
• 1x Tool Kit
• 1x Manual

Product Overview

The electric scooter comprises the following key components:

• Brake: Lever for slowing down or stopping.
• Quick Release Lock: Mechanism for folding/unfolding.
• Headlight: Front illumination for visibility.
• Front Suspension: Absorbs shocks for a smoother ride.
• Tire Wheel Hub: The wheel assembly.
• Rear Fender: Protects from rear wheel spray.
• Taillight: Rear illumination for visibility.
• Motor: Provides power for propulsion.
• Disc Brake: Primary braking system at the rear.
• Rear Suspension: Absorbs shocks for a smoother ride.
• Charging Port: Where the charger connects.
• Deck: The platform where the rider stands.

Control Panel

The control panel displays essential riding information:

Displayed Content

• Speed: Current riding speed.
• ODO: Total riding distance accumulated.
• Riding Mode: Three modes selectable by double-clicking the power button: ECO (Low speed), MID (Middle speed), HIGH (High speed).
• Cruise Control: Activated by holding the accelerator fully for approximately 5 seconds; indicated by a flashing cruise mark. Pressing the accelerator again cancels cruise control.
• Battery Level: Indicated by a 6-bar display.
• Headlight: Features an ambient light sensor; automatically turns on in dark conditions or at dawn.
• Fault Status: Indicates any system errors.

Assembly

Follow these steps to assemble your iSinwheel X1 electric scooter:

1. Open the package and remove the electric scooter and accessories.
2. Press the folding mechanism and lift the T-bar upright. Push down the kickstand.
3. Cut the tapes on the handlebar. Use the provided Allen wrench to remove the 4 screws on the stem. Slide the handlebar into the stem, insert all 4 screws (2 on each side) into the holes, and tighten each screw properly with the included hex wrench. (Tip: Tighten screws evenly, not one side at a time. Visit www.isinwheel.com for assembly videos.)
4. Open the adjustable lock, adjust the handlebar to your desired height, and then close the lock.

Riding Notice

The iSinwheel X1 electric scooter is intended as a leisure device. However, in public areas, it is treated as a vehicle and is subject to the same risks. Always follow manual instructions and local traffic laws and regulations.

Understand that risks cannot be entirely avoided. Others may violate traffic regulations, and you are exposed to road accidents. The faster the scooter, the longer it takes to stop. Smooth surfaces can lead to slips and falls. Exercise caution, maintain proper speed and distance, especially in unfamiliar areas.

Pedestrian Interaction:

• Respect pedestrians' right of way. Avoid startling them, especially children.
• When approaching pedestrians from behind, ring your bell to alert them and pass on their left (in countries where vehicles drive on the right).
• When crossing paths with pedestrians, keep to the right at a low speed.
• When driving across pedestrian areas, maintain the lowest speed or dismount.

Closely follow all safety instructions. iSinwheel is not liable for financial losses, injuries, accidents, legal disputes, or conflicts resulting from actions that violate user instructions.

Do not lend your scooter to individuals unfamiliar with its operation. If lending, ensure the borrower knows how to operate it and wears safety gear.

Pre-Ride Check:

Check the scooter before each use. Stop riding if you notice loose parts, low battery alerts, excessive wear, strange sounds, or malfunctions.

WARNING: Risk of Fire. No User Serviceable Parts.

Charging

The scooter is fully charged when the charger's LED indicator turns green from red. Charging protection automatically cuts off charging when full. Do not charge for more than 24 hours continuously. Do not connect the charger if the charging port is wet. Keep the charging port closed when not in use.

First Ride

Follow these steps for your first ride:

1. Press and hold the power switch for 1-3 seconds to turn on the LCD display.
2. Within 5 seconds of powering on, short-press the power switch to toggle between zero start and kick-to-go start modes. The default is kick-to-go.
3. Zero Start: After powering on, press the accelerator, and the motor will engage, moving the scooter forward. The throttle works even when the scooter is stationary.
4. Kick-and-Go Start: With this mode enabled, push off with your foot to gain momentum before the throttle operates.
5. Riding Mode Selection: Within 5 seconds of powering on, short-press the power button to cycle through ECO (low speed), MID (middle speed), and HIGH (high speed) modes. ECO is the default.

Riding Basics

Safety Gear: Always wear a helmet, elbow pads, and knee pads, whether you are a beginner or an experienced rider.

1. Turn on the power and check the battery level indicator.
2. Place one foot on the deck and the other on the ground. Push off with the foot on the ground to start moving.
3. Once the scooter gains momentum (above 3 mph), place both feet on the deck and press the accelerator.
4. To slow down, release the accelerator; the kinetic energy recovery system (KERS) will engage for gentle braking. For sudden stops, squeeze the brake lever.
5. To turn, tilt your body slightly in the desired direction and gently turn the handlebar.

Safety Instructions

• Do not ride in the rain.
• Maintain a medium or low speed (approx. 5 mph) when crossing speed bumps, elevator sills, uneven roads, or other rough surfaces. Bend your knees slightly to absorb impacts.
• Be aware of overhead obstacles like doors and elevators.
• Do not accelerate when going downhill.
• Do not press the accelerator when walking alongside the scooter.
• Always steer clear of obstacles.
• Do not hang bags or heavy items on the handlebar.
• Keep both feet on the deck at all times.
• Always keep your hands on the handlebar.
• Do not touch the disc brake, as it can become hot.

Dangerous Actions (No Attempting!)

• Do not ride in traffic lanes or residential areas where both vehicles and pedestrians are present.
• Do not turn the handlebar violently during high-speed riding.
• Do not ride through puddles deeper than 20mm.
• Do not ride with another person, including children.
• Do not ride up or down stairs, or jump over obstacles.
• Do not place your feet on the rear mudguard.

Disc Brake Adjustment

Adjusting Sensitivity:

Use a hex wrench to remove the screws on the rocker.

• If the disc brake is too sensitive, rotate the disc brake rocker down slightly. Reinstall and tighten the screws on the brake cable core.
• If the disc brake cannot stop effectively, rotate the disc brake rocker up slightly. Reinstall and tighten the screws on the brake cable core.

Note: The disc brake may squeak during initial use until it is broken in. This is normal and does not affect performance.

Removing Disc Brake Noise:

Ensure the scooter is turned off. For easier operation, place the scooter on a desk.

1. Loosen the two screws on the brake caliper (not the screws on the rocker).
2. Adjust the position of the disc brake caliper so the brake disc is centered between the two brake pads.
3. Ensure the brake disc does not touch the brake pads when not engaged.
4. Hold the brake caliper in the adjusted position and re-tighten the screws.

Daily Care and Maintenance

Cleaning and Storage

Wipe the scooter body with a damp cloth for stains. For stubborn stains, use toothpaste and a toothbrush, then wipe with a damp cloth.

Notes:

• Do not use alcohol, gasoline, kerosene, or other harsh solvents, as they can cause damage.
• Do not wash the deck with high-pressure water.
• When cleaning, ensure the scooter is off, the charger is unplugged, and the charging port flap is closed to prevent water ingress, which could cause electric shock or other serious issues.
• Store the scooter indoors in a dry, cool place when not in use. Avoid prolonged outdoor exposure, as sunlight, extreme heat, or cold can shorten battery life.

Battery Maintenance

• Use original battery packs. Using other models or brands may pose safety risks.
• Do not touch battery contacts. Do not dismantle or puncture the casing. Keep contacts away from metal objects to prevent short circuits, which can cause damage or injury.
• Use the original power adapter to prevent damage or fire.
• Proper disposal of used batteries is crucial for environmental protection. Follow local regulations.
• Fully charge the battery after each use to prolong its lifespan.

Storage and Disposal

• Store the scooter in a cool, dry place between 14°F and 104°F (-10°C and 40°C). Humid environments can cause condensation and damage the battery. Devices are not intended for use above 2000m elevation. Prolonged exposure to UV rays, rain, and elements can damage enclosure materials; store indoors.
• In daily use, try to recharge the scooter after the battery is nearly exhausted. Charge it as soon as possible if the battery level is low.
• Charge the scooter every other month to preserve battery health.

Specifications

(1) The height of the body: Distance from the ground to the highest end of the body.

(2) Description of the battery life: Measured under conditions of full charge, 150 lb load, 77°F (25°C), flat road without wind, and a speed of 9.3 mph (15 km/h). Actual battery life will vary based on load, humidity, wind speed, and riding habits.

(3) The maximum allowable weight (driver and objects included) must be kept within 330 lb (150 kg) at all times. Consider the weight of clothing and accessories, and the forces generated by speed. The scooter may not support loads exceeding this limit.

Limited Warranty Statement

30 DAY SATISFACTION GUARANTEED RETURN POLICY

If unsatisfied with your purchase, isinwheel's return policy allows returns within 30 days of receipt for a refund from the authorized channel. isinwheel is not responsible for lost return packages or products received that cannot be verified. Returns with user-caused damage may be denied.

To Qualify for a Refund:

1. Request a Return Merchandise Authorization (RMA) from isinwheel within 30 days of receipt. Contact vip.support@isinwheel.com.
2. Return shipping costs are the customer's responsibility.
3. Keep your receipt/invoice as proof of purchase for warranty service.
4. Returned products must be in good physical condition (undamaged).
5. Include all original accessories.
6. isinwheel reserves the right to refuse returns without an RMA or missing parts.

LIMITED PRODUCT WARRANTY

1. isinwheel warrants the original purchaser against defects in materials and workmanship under normal use for the specified warranty period.
2. isinwheel does not guarantee uninterrupted or error-free operation. isinwheel is not liable for damage from failure to follow usage instructions.
3. Batteries found defective within 180 days of purchase will be replaced free of charge. Replacement after this period incurs a fee.
4. This warranty is valid only for the original owner purchasing from the isinwheel online store. The warranty period begins upon receipt and ends upon sale or transfer to another person. It does not apply to subsequent owners.

LIMITED WARRANTY DOES NOT COVER

• Normal wear and tear of any covered component.
• Consumables or normal wear parts (tires, tubes, brake pads, cables, housing, grips).
• Damage or defects from failure to follow manual instructions, acts of God, accidents, misuse, neglect, abuse, commercial use, alterations, improper assembly, installation of non-compatible parts, operator error, water damage, extreme riding, stunt riding, or improper maintenance.
• Damage, failure, or loss caused by unauthorized service or use of unauthorized parts.
• Battery damage from power surges, improper chargers, poor maintenance, misuse, normal wear, or water damage.

REMEDIES

If a hardware defect is found and a valid claim is made within the warranty period, isinwheel will, at its option, repair the product using new or refurbished parts or replace it with a new or refurbished product. These are your sole remedies. Shipping and handling charges may apply. This warranty is valid in jurisdictions where products are sold by www.isinwheel.com.

Any replacement hardware is warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period applicable in your jurisdiction.

HOW TO OBTAIN WARRANTY SERVICE

Request a Warranty Service Order from isinwheel within the Warranty Period from the date of receipt. Contact iScooter Service Team at vip.support@isinwheel.com. Deliver the product, in original or equivalent packaging, to the address specified by isinwheel. isinwheel may require proof of purchase or registration compliance.

LIMITATION OF DAMAGES

To the extent permitted by law, isinwheel is not liable for incidental, indirect, special, or consequential damages, including loss of profits, revenue, or data, resulting from any breach of warranty or condition, or under any other legal theory, even if advised of the possibility of such damages. Some jurisdictions may not allow these limitations.

Question & Answer

Q1: What if the E-Scooter arrived with missing accessories or broken parts?

A: Please take a photo and send it to the iSinwheel Support Team via email: support@isinwheel.com. They will respond promptly and send the correct accessory or part replacement.

Q2: Is the tire replaceable and how to replace it?

A: Yes, the tire is replaceable. Contact the iSinwheel support team for more information or search YouTube for "How to replace the offroad tire".

Q3: What if the rear disc brake of the scooter doesn't work well?

A: You may contact iSinwheel for instructions on brake adjustment, or search YouTube for "How to adjust rear brake of scooter" for a tutorial.

Q4: What should I do when I hear an unusual noise from the rear wheel?

A: This usually indicates the disc brake is tilted and causing friction noise. Please refer to the "Disc Brake Adjustment" section. If the problem persists, contact iSinwheel for assistance.

Q5: Why does the screen display an error code?

A: If you see any error code, please contact the iSinwheel Support Team to resolve the issue. Common error codes include:

• E1: Motor fault
• E2: Shifter malfunction
• E3: Controller failure
• E4: Brake lever is powered off
• E5: Under-voltage protection
• E6: Communication failure (display cannot receive controller signal)
• E7: Communication failure (controller cannot receive display signal)

Contact Us

Contact iSinwheel if you experience issues related to riding, maintenance, safety, or errors/faults with your iSinwheel X1 electric scooter.

Email Service: support@isinwheel.com

Website: www.isinwheel.com