JLab GO Air POP True Wireless Earbuds

Warranty & Support

Your Warranty: All warranty claims are subject to JLab authorization and at our sole discretion. Retain your proof of purchase to ensure warranty coverage.

Contact Us: Reach out to us at support@jlab.com or visit jlab.com/contact.

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Bluetooth Pairing

1. Step 1: Remove tab and close door.

   [Diagram Description: Image shows earbuds in a charging case with a protective tab being removed from one earbud.]

2. Step 2: Red light on case indicates charge. Remove earbuds from case.

   [Diagram Description: Image shows the charging case with a red indicator light, and the earbuds being removed from the case.]

3. Step 3: One earbud will blink blue/white, indicating it is ready to pair to your device.

   [Diagram Description: Image shows a single earbud blinking blue and white lights.]

4. Step 4: Select "JLab GO Air Pop" in your device's Bluetooth settings to connect. A voice prompt "You're connected" followed by blinking white lights will indicate a successful connection.

   [Diagram Description: Image shows a smartphone screen displaying Bluetooth settings with "JLab GO Air Pop" highlighted, and a hand icon tapping it. Another image shows earbuds with blinking white lights.]

Adding New / Additional Bluetooth Devices:

Turn OFF Bluetooth from any previously connected device. Turn ON Bluetooth from the new device. Take earbuds out of the case; they will automatically enter Bluetooth Pairing. Select "JLab GO Air Pop" in device settings to connect.

Button Functions

Left Earbud:

• Volume Down: Single tap
• Voice Assistant (SIRI/OK GOOGLE): Double tap
• Track Back: Press and hold for 1+ second

Right Earbud:

• Volume Up: Single tap
• Play / Pause: Double tap
• Track Forward: Press and hold for 1+ second

Call Management:

• Answer Call: Single tap
• Hang Up: Double tap
• Reject Incoming Calls: Press and hold for 1+ second

EQ Change: Triple tap (either earbud)

Voice Prompts

• "Hello": Power ON
• "Ready to Pair": GO Air Pop is ready to pair to a Bluetooth device
• "Bluetooth Connected": Earbud is connected to device
• "Battery Full": 100-75%
• "Battery Medium": 75-25%
• "Low Battery": Less than 25% (When power decreases to 10%, "Low Battery" will play one time)
• "Goodbye": Power OFF

Custom EQ³ Sound Modes

Tap either the right or left earbud 3 times for different EQ settings. The GO Air Pop will cycle through 3 EQ settings:

• JLab SIGNATURE: JLab C3™ signature sound with amplified bass and vocals.
• BALANCED: Even sound with no additional enhancements.
• BASS BOOST: Amplified bass and sub-bass.

[Diagram Description: Three icons representing sound modes: JLab Signature, Balanced, and Bass Boost, each with a brief description.]

Charging Earbuds

1. Earbuds will power off when placed in the case and start charging.

   [Diagram Description: Image shows earbuds placed inside the charging case, with charging indicators visible.]

2. Earbuds will auto power on and connect to your device when removed.

   [Diagram Description: Image shows earbuds being removed from the charging case, ready for connection.]

Charging Status:

• Solid Red: Case 100-25% charged.
• Blinks 4x Red: Case less than 25% charged (requires charging).

Charging Case

Connect the GO Air Pop case to a computer or a USB 5V 1A (or less) output device for charging.

[Diagram Description: Image shows the charging case connected via USB cable to a computer and also to a wall adapter. Charging indicators are shown: "Charging Blinks Blue" and "Fully Charged Solid Blue".]

Fitting

• Try all ear tips for the best fit and proper seal. [Diagram Description: Image displays a selection of different-sized ear tips.]
• Place the earbud in the ear canal and slightly rotate to adjust for the best fit. [Diagram Description: Image illustrates how to insert an earbud into the ear and rotate it for a secure fit.]

Quick Tips

• The left or right earbud can be used independently for music and phone calls. Simply choose one and take it out of the case to connect.
• Only one Bluetooth device can be connected at a time. Turn off Bluetooth on unwanted devices and turn on Bluetooth on the chosen device to connect.
• Fully dry off earbuds before putting them in the charging case to avoid any damage to the case. The earbuds are sweat/water resistant, but the case is not.

Warning

Fully dry off the earbuds before putting them in the charging case to avoid any damage to the case. The earbuds are sweat/water resistant, but the case is not.

Troubleshooting

Connection Failure or Earbuds Disconnected from Each Other (Manual Reset)

1. Keep the earbuds in the charging case and "forget" "JLab GO Air Pop" from your Bluetooth device settings.
2. Quick tap 7 times on one earbud while it is in the charging case. The earbud will blink blue 4 times.
3. Quick tap 7 times on the other earbud while it is in the charging case. The earbud will blink blue 4 times.
4. Take both earbuds out of the charging case.
5. One earbud will be solid white, and the other will blink blue/white, indicating it is ready to pair to your device.

Instructional videos are available at: JLAB.COM/MANUALS.

Cautions

• Avoid extreme heat, cold, and humidity.
• Avoid dropping or crushing the earbuds.
• Wax may build up in the earbud tips, lowering the sound quality. Carefully remove the wax with a cotton swab or other small tool to improve sound quality.
• If you experience discomfort or pain, try lowering the volume or discontinuing use temporarily.
• If you experience regular discomfort while using this product, discontinue use and consult your physician.
• Treat your earbuds with care, similar to how you would treat a pair of sunglasses, and keep them in a safe location when not in use.

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