Reolink E1 Series Operational Instruction

What's in the Box

The package includes the following items:

• Reolink E1 Series Camera
• Mounting Plate
• Power Adapter
• Reset Needle (For E1 Zoom only)
• Surveillance Sign
• Mounting Hole Template
• Quick Start Guide
• Pack of Screws

Camera Introduction

Key components of the Reolink E1 Series camera:

• Speaker
• Power Port
• Daylight Sensor
• Lens
• Status LED
• Built-in Mic
• Micro SD Card Slot
• Reset Button: Rotate the lens to access the reset button and SD card slot.

Status LED Meaning

Set up the Camera

To set up your camera, download and launch the Reolink App or Client software and follow the on-screen instructions.

On Smartphone

Scan the QR code to download the Reolink App. Available on the App Store and Google Play.

On PC

Download the Reolink Client from: reolink.com > Support > App & Client.

Mount the Camera

Follow these steps to mount your camera:

1. Drill two holes on the wall according to the provided mounting hole template.
2. Insert the two plastic anchors into the drilled holes.
3. Secure the base unit by tightening screws into the plastic anchors.
4. Align the camera with the mounting bracket and turn the camera unit clockwise to lock it in position.

NOTE:

• To remove the camera from the wall, turn it anticlockwise.
• If your camera is mounted upside down, you can rotate the image via Device Settings > Display on the Reolink app/Client and clicking "Rotation".

Tips for Camera Placement

• Do not face the camera towards bright light sources, including sunlight or streetlights.
• Avoid pointing the camera at a glass window, as infrared LEDs, ambient lights, or status lights can cause glare and result in poor image performance.
• Do not place the camera in a shaded area and point it towards a well-lit area. Ensure consistent lighting conditions for both the camera and the subject for optimal image quality.
• For better image quality, clean the lens periodically with a soft cloth.
• Ensure power ports are not exposed to water or moisture and are not blocked by dirt or other elements.

Troubleshooting

Camera Is Not Powering On

If your camera is not powering on, try the following solutions:

• Plug the camera into a different power outlet.
• Use an alternative 5V power adapter.

If problems persist, contact Reolink Support at support@reolink.com.

Failed to Scan QR Code on Smartphone

If the camera fails to scan the QR code on your phone, try these solutions:

• Remove the protective film from the camera lens.
• Wipe the camera lens with a dry paper, towel, or tissue.
• Adjust the distance (approximately 30cm) between the camera and your smartphone for better focus.
• Scan the QR code in a brighter environment.

If problems persist, contact Reolink Support at support@reolink.com.

WiFi Connection Failed During Initial Setup Process

If the camera fails to connect to WiFi, try the following:

• Ensure the WiFi band meets the camera's network requirements.
• Verify that the correct WiFi password has been entered.
• Place your camera closer to your router for a stronger WiFi signal.
• Change the WiFi network's encryption method to WPA2-PSK/WPA-PSK (more secure encryption) on your router interface.
• Change your WiFi SSID or password. Ensure the SSID is within 31 characters and the password is within 64 characters.
• Use only standard keyboard characters for your password.

If problems persist, contact Reolink Support at support@reolink.com.

Specifications

Hardware

• Display Resolution: 5MP (E1 Zoom) / 4MP (E1 Pro) / 3MP (E1)
• IR Distance: 12 meters (40ft)
• Pan/Tilt Angle: Horizontal: 355° / Vertical: 50°
• Power Input: DC 5V/1A

Software Features

• Frame Rate: 15fps (default)
• Audio: Two-way audio
• IR Cut Filter: Yes

General

• Operating Frequency: 2.4 GHz (E1) / Dual-band (E1 Pro/E1 Zoom)
• Operating Temperature: -10°C to 55°C (14°F to 131°F)
• Size: Ø76 x 106 mm
• Weight: 200g (E1/E1 Pro) / 250g (E1 Zoom)

Notification of Compliance

FCC Compliance Statement

This device complies with Part 15 of FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For more information, visit: reolink.com/fcc-compliance-notice/.

Simplified EU Declaration of Conformity

Reolink declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.

Correct Disposal of This Product

This marking indicates that the product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

Limited Warranty

This product comes with a 2-year limited warranty, valid only if purchased from Reolink official stores or a Reolink authorized reseller. Learn more: reolink.com/warranty-and-return/.

NOTE: If you are not satisfied with the product and plan to return it, it is recommended to reset the camera to factory default settings and remove the inserted SD card before returning.

Terms and Privacy

Use of the product is subject to your agreement to the Terms of Service and Privacy Policy at reolink.com. Keep out of the reach of children.

End User License Agreement

By using the Product Software integrated into the Reolink product, you agree to the terms of this End User License Agreement (“EULA”) between you and Reolink. Learn more: reolink.com/eula/.

ISED Radiation Exposure Statement

This equipment complies with RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.

OPERATING FREQUENCY

(the maximum transmitted power): 2412MHz–2472MHz (17dBm)