Pixio PXC327A User Manual

Table of Contents

For Safe Use

• ⚠️ Keep original packaging and cushioning material for potential returns or repairs.
• Keep the monitor away from heaters, humidifiers, and direct sunlight.
• Do not install the monitor in bathrooms, kitchens, or other high-humidity areas.
• Do not install on unstable or uneven surfaces. When moving the monitor, always keep it upright and do not lay it down. If you need to lay it down, use the original packaging and cushioning material.
• The small holes on the back of the monitor are for ventilation. Ensure they are not blocked.
• If the monitor will not be used for an extended period, unplug it from the power outlet to prevent potential circuit failure.
• Do not use multiple power strips or extension cords, as this can cause fire or electric shock.
• Never insert objects into ports or inside the monitor, as this can cause fire or electric shock.
• Do not attempt repairs yourself outside of official Pixio support. Doing so poses a risk of electric shock and will void your product warranty.
• For monitors that come with an AC adapter, please pay attention to the operating environment according to the displayed icons.
• The ? mark indicates suitability for use at altitudes up to 2000 meters.
• The ? mark indicates suitability for use in non-tropical regions.

Monitor Care

When cleaning the monitor, please follow the steps below:

1. Turn off the power of the monitor and connected devices.
2. Unplug the power cable from the monitor. ⚠️ To prevent electric shock, do not touch the power cable with wet hands.
3. Wipe the monitor surface with a dry, soft cloth. Do not use cleaning liquids containing alcohol, as they may scratch the monitor surface. Do not spray water or cleaning solutions directly onto the monitor.
4. Dampen a soft cloth with water, wring out excess water, and wipe the back and frame of the monitor.
5. Reconnect the power cable.
6. Turn on the power of the monitor and connected devices.

Package Contents

• Monitor
• Stand Arm
• Stand Base
• Screws (M4x16mm)
• DP Cable
• AC Adapter / Power Cable

Assembly Instructions

Step 1: Using M4x16mm screws, secure the stand base to the arm.

Step 2: Gently place the monitor face down on a soft, flat surface. Attach the assembled stand to the area indicated on the back of the monitor to complete assembly.

Note: Please do not place the monitor face down directly on a flat desk or floor. This may cause stress and potentially crack the monitor.

Detachment Instructions

Step 1: While pressing the bar on the back, lift the stand.

Step 2: Pull the stand off in the direction of the arrow.

Specifications

Size

• Width: 711.0mm
• Height: 422.7mm
• Depth: 97mm
• Stand Height (approx.): 525.9mm
• Base Depth: 251.4mm
• Weight: 5.79kg
• VESA Mount: 100x100mm (indicated on back view diagram)

Input Ports

Setup Guide

Jog Button / Power Button

• Power ON: Click the button.
• Power OFF: Press and hold for 2+ seconds.

Shortcut Menu

OSD (On Screen Display)

Screen Operation

Menu / Display Settings

Menu / Color Settings

Menu / Gaming Setup Settings

Menu / Input Settings

Switch input sources:

• Auto Select
• DP1 (1.2)
• DP2 (1.2)
• HDMI (2.0)
• HDMI (2.0)

Menu / System Setup Settings

Menu / User Data Settings

Save up to 3 custom settings.

• User1
• User2
• User3
• Load
• Save

Adaptive-Sync. (AMD FreeSync)

FreeSync technology minimizes lag and screen tearing, allowing for a smoother gaming experience. The FreeSync menu options may vary depending on the monitor model and your AMD graphics card.

Nvidia G-Sync

Users with Nvidia GTX 10 series or RTX 20 series graphics cards can utilize the Adaptive-Sync (FreeSync) feature. This requires the latest Nvidia GPU drivers.

If using Adaptive-Sync (FreeSync) with an Nvidia GTX graphics card, please install the latest driver updates.

How to Use FreeSync with Nvidia GPU

1. Right-click on the Windows desktop and select Nvidia Control Panel.
2. On the left side of the panel, click the Display section tab and open Set up G-Sync.
3. Check Enable G-Sync, and G-Sync Compatible. If you have multiple monitors, select the ActiveSync display you wish to use.
4. Check Enable settings for the selected display model.
5. Click Apply at the bottom right.

Note: If the above menu options are not found or do not apply, select Manage 3D Settings, go to the Global tab, and from the Monitor Technology dropdown, select G-Sync Compatible and click Apply.

Note: Even if your monitor supports AdaptiveSync via HDMI, you must use DisplayPort to use the AdaptiveSync feature with a GeForce GPU. (For G-Sync compatible monitors, the G-Sync function may only be available via DisplayPort.) Please check Nvidia's official guidelines for details.

Frequently Asked Questions (FAQ)

Monitor Not Displaying

If your delivered monitor is not displaying correctly, please try the following methods:

① Possibility of Temporary Malfunction

1. Power Cycle: Press and hold the power button for 2 seconds or more, then confirm the indicator light has turned off. Afterwards, turn the power back on.
2. Monitor Discharge: Turn off the monitor, unplug the power cable. Leave it unplugged for about 1 hour, then reconnect the power cable and turn it on.
3. Connected Device Discharge: If PC or game consoles are connected, turn them off, unplug their power cables from the outlet, and let them discharge completely.

② Possibility of Connection Issues

1. Reseating Cables: To check for loose or poor connections, unplug and reinsert the power cable and video signal cable (e.g., HDMI cable). If you have spare power and video cables, try replacing them to see if the issue is resolved.
2. Input Switching: To confirm if the currently connected port is selected, use the shortcut keys to switch input sources. (Refer to the "Setup Guide" section of this manual for shortcut key information.)

If the issue is not resolved after trying the above steps, please contact us. We will provide repair services as necessary after confirming your usage environment and symptoms.

LCD/LED Panel Characteristics

The following symptoms are specifications of the panel manufacturing process and are not product defects. Please rest assured.

• The screen may be unstable when you first turn on a new monitor. Please turn the power off and then on again.
• Colors may appear differently between different images, even if they are the same color.
• While 99.99% or more of pixels function normally, 0.01% or less may not function properly due to dead pixels or other issues.
• If the same image is displayed for an extended period, image persistence (burn-in) may occur on the panel. This will gradually disappear by turning the power off for a long time.
• If you experience persistent screen flickering or connection issues, please contact us. We will provide repair services as necessary after confirming your usage environment and symptoms.

Other Inquiries

For other inquiries, please find detailed information on the FAQ page of our official website.

https://pixiogaming.jp/pages/faq

The page is updated periodically, so please check it regularly.

Contact Information

For inquiries, please visit:

https://pixiogaming.jp/pages/support2