Pixio PX24Q PRO USER MANUAL

Important Safety Information

RISK OF ELECTRIC SHOCK DO NOT OPEN THE MONITOR. OPENING MONITOR BACK COVER WILL VOID YOUR WARRANTY.

⚡️ This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.

? This symbol alerts you that important literature concerning operation and maintenance has been included with this product.

Before Using the Product

Installation Space

Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Make sure to allow some space. Do not install near heater or any other high temperature product or humidifier.

• ⚠️ Do not place the monitor near heat sources, such as radiators, and do not expose the monitor to direct sunlight for an extended period of time.
• Make sure to keep the original packaging material. If there are any needs to transport the monitor, the packaging material will be the best method for successful delivery.
• Make sure to use a soft, non-abrasive cloth when cleaning the monitor. Do not use corrosive or strong detergents to clean the monitor. They may result in permanent damage to the panel and will void the warranty.
• Always check to make sure the power cord is unplugged before cleaning the monitor.
• Be careful when handling liquids while cleaning as it may cause irreparable damage to the electrical components in the monitor.
• Make sure the monitor is not placed near any source of water, such as the bathroom, kitchen, or humid areas. ⚠️
• Do not place the monitor on an unstable, or uneven surface. If dropped, the monitor may cause bodily injuries.
• When transporting the monitor, make sure it is secured in an upright position or preferably in its original packaging for best results. When mounting the monitor, make sure to follow the instructions of the respective mounting provider for best results.
• The openings in the monitor are for ventilation. For best results, make sure the ventilation holes are not covered up. Avoid confined spaces like a bookcase for proper functionality.
• If the monitor will not be used for an extended period of time, make sure to unplug the power cord to prevent the risk of damage from lighting strikes or other abnormal voltage incidents.
• Do not overburden any socket to prevent risk of fire or shock.
• Do not stick any foreign objects into the monitor to prevent risk of fire or shock.
• Please do not try to take off the back panel to repair the monitor yourself. You may run the risk of shock and void the warranty as well. Contract Pixio directly for all RMA issues.
• Take note of elevation and temperature zone warnings on the adapters.
• The ⛰️ icon indicates that the adapter is suited for areas under 2000 meters.
• The ☀️ icon indicates that the adapter is suited for non-tropical areas.

Cleaning the Product

1. Power off the product and computer.
2. Disconnect the power cord from the product. Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result. ⚡️
3. Wipe the monitor with a clean, soft and dry cloth. Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor. Do not spray water or detergent directly on the product.
4. Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product.
5. Connect the power cord to the product when cleaning is finished.
6. Power on the product and computer.

Notice: Characteristics of Crystal Display Monitors

When the following potential issues occur, please be aware that the monitor is functioning in accordance with manufacturing tolerances and does not mean the monitor has a defect.

• When first turning on the monitor, the screen may flicker. Please turn the monitor off and turn it back on.
• The brightness levels on different images may appear uneven.
• The effective pixel count should approximate 99.99%, but there may be a possible 0.01% or less failure rate due to dead or stuck pixels.
• If the monitor displays a single static image for a long period of time, there may be an image burn that can be seen while viewing a different image. The burned image will gradually disappear and turning off the monitor for an extended period of time will speed up the process.
• If you notice extended, constant flickering or if the screen constantly goes to black, please contact Pixio directly and we will assess and have the unit repaired if necessary. Please do not attempt to repair the unit yourself as it will result in voiding the warranty.

Preparation

Product Includes:

• Monitor: A flat-panel display.
• Stand stem: The vertical support for the monitor.
• Stand base: The base that attaches to the stand stem.
• M4x16mm screws: Screws for attaching the stand.
• DP Cable: A DisplayPort cable.
• Power Adapter: An AC power adapter. ⚡️

Product Assembly

1. Open the package, and assemble the separated stand base to the stand stem with 5pcs of M4*16mm screws as shown in the illustration.
2. Take out the product with foam still attached, and gently place it on a desktop or table.
3. Stand assembly completed.

Dimension & Weight

Dimensions:

• Width: 21.33 inches (541.9mm)
• Height (max): 19.43 inches (493.6mm)
• Depth: 2.35 inches (59.8mm)
• Base Depth: 10.46 inches (265.65mm)
• VESA Mount: 100mm x 100mm

Weight:

• Net Weight: 4.5kg (9.92lb)
• Gross Weight: 6.3kg (13.89lb)

Adjustments

Elevate

Vertical adjustment range: 90mm.

Pivot

Screen can be pivoted 90 degrees. ?

Swivel

Swivel range: 30 degrees left and 30 degrees right. ↔️

Tilt

Tilt range: 5 degrees up and 20 degrees down. ↕️

Monitor Inputs

• 1 HDMI 1: HDMI 2.0, 144Hz, Adaptive Sync, HDR
• 2 HDMI 2: HDMI 2.0, 144Hz, Adaptive Sync, HDR
• 3 DP: DisplayPort 1.4, 180Hz, Adaptive Sync, HDR
• 4 Earphone: 3.5mm audio jack.
• 5 DC: Power input.

*WARNING: Always use the appropriate power cord.

Control Panel

Jog Button: Multi-directional button that helps navigate.

Menu Short Cut

Main OSD Navigation

The On-Screen Display (OSD) menu allows you to configure monitor settings. Use the Jog Button to navigate.

How to Reconfigure

To turn ON/OFF the OSD Menu, Press Jog Button.

OSD Menu Options

Game Mode

• Adaptive-Sync: Turn Adaptive-Sync On or Off.
• Dark field bright effect: Adjust the value from 0 to 100.
• Response Time: Select Response Time from Normal, Fast, or Fastest.
• MPRT: Turn MPRT On or Off.
• Crosshair: Select Crosshair type. (Visuals of crosshair types: [+], [x], [o])
• Timer: Select Timer from 15 Minutes, 30 Minutes, 45 Minutes, 60 Minutes, 90 Minutes, 120 Minutes, or Off.

Brightness/Contrast

• Brightness: Adjust the display brightness value from 0 to 100.
• Contrast: Adjust the display contrast value from 0 to 100.
• DCR: Turn DCR On or Off.

Display

• Aspect Ratio: Select Aspect Ratio from Auto, 16:9, and 4:3.
• HDR: Select HDR from Auto and Off. (Enabling HDR may reset refresh rate, please make sure to adjust and set the refresh rate to your preference.)
• Sharpness: Adjust the Sharpness value from 0 to 10.
• Gamma: Select Gamma from Gamma1 and Gamma2.

Color

• Color Temperature: Select Color Temperature from Normal, Warm, Cool, User.

Input

• Switch the signal input: Select HDMI1, HDMI2, DP, or Automatic Input.

Scenario Mode

• Scenario Mode: Select Preset from Standard, FPS, RPG, RCG, Movie, Eye Saver, E-book Mode, DCI-P3, or sRGB.

Setting

• Language: Change the OSD menu display language. (English is selected)
• Shortcut Key 1: Select Shortcut Key 1 from Brightness/Contrast, Input, Preset, Volume, and Crosshair.
• Shortcut Key 2: Select Shortcut Key 2 from Brightness/Contrast, Input, Preset, Volume, and Crosshair.
• Volume: Adjust the Volume value from 0 to 100.
• Information: To view monitor's information.
• Reset: Select Reset to revert to default settings.

Adaptive-Sync

Adaptive Sync technology is a solution that eliminates screen tearing without the usual lag and latency. This feature will eliminate screen tearing and lag during gameplay, improving your gaming experience. The displayed Adaptive Sync menu items on the monitor may vary, depending on the monitor model and compatibility with the AMD graphics card.

Nvidia G-Sync

If you are using Nvidia GTX 10series or RTX20series graphic cards, you can use Adaptive-Sync function. This requires Nvidia's latest GPU updates. Please download the latest update if you are intended to use Adaptive-Sync over your Nvidia GTX graphics cards.

How to enable Adaptive Sync on Nvidia GPU

1. Right-click on the Windows desktop and select Nvidia Control Panel.
2. Expand the Display section of the left-hand navigation pane and select Set up G-Sync.
3. Check the “Enable G-Sync, G-Sync Compatible” box and select the Active Sync display you'd like to use if you have more than one monitor.
4. Check the “Enable settings for the selected display model” box.
5. Click "Apply” in the bottom-right.

***If the above isn't available, or isn't working, you may need to go to Manage 3D Settings, click the Global tab, scroll down to Monitor Technology, select G-SYNC Compatible in the drop-down, and then click Apply.

***Even though AMD Radeon GPUs and some Adaptive Sync monitors support Adaptive Sync over HDMI, Nvidia says you'll need to connect your GeForce GPU to your Adaptive Sync monitor using a DisplayPort cable to activate variable refresh rates. (G-Sync monitors only work over DisplayPort as well.)

Contact & Support

If you have any questions or comments, please contact Pixio support:

• USA: cs@pixiogaming.com
• JAPAN: support@pixiogaming.jp
• JAPAN Support Page: www.pixiogaming.jp/support

For your warranty information, please visit www.pixiogaming.com.