QCY MeloBuds N70 ANC Wireless Earbuds User Manual

App Download ?

Use your mobile browser to scan the QR code and download the QCY app to experience custom touch control, EQ settings, firmware updates, and more.

Pairing ?

First Time Connection

1. Activate the earphones by removing them from the case, tear off the protective film, placing them back, and close the charging case.
2. Take the earbuds out again.
3. Refresh the Bluetooth device list on your device and select "QCY MeloBuds N70" to connect.

Note: The earbuds power on automatically when the case opens. If they don't, recharge and retry.

Quick Pairing Mode

1. With earbuds in the open charging case and earbuds must have prior pairing history with a device.
2. With earbuds in the open charging case, hold the case button for 3 seconds, and the earbuds will skip reconnect and enter the pairing mode (white LED flashes for 30 seconds).

Multipoint Connection ?

Connect to two devices simultaneously.

Steps:

1. The earphones will automatically enter pairing mode when turned on. Turn off the Bluetooth on your smartphone after device A is connected. The earphones will enter pairing mode again.
2. Turn on the Bluetooth on device B and select "QCY MeloBuds N70" to connect.
3. Turn on the Bluetooth on device A and select the paired name to connect. Now the earphones are connected two devices simultaneously.

Factory Reset ⚙️

Clear Pairing Records

Keep the earphones in the open case, then long press the case bottom button for 10 seconds until the red and white LED indicators flashing alternate for 3 seconds, and the earphones have been reset successfully.

Note: Apply the pairing method for the first use to connect after reset.

How to Fit ?

Step 1: Choose the ear tips that fit your ears best.

Step 2: Identify the left and right earbuds, and insert them into the canal of your ears.

Step 3: Please set the microphones towards your mouth. Turn and find the most comfortable and secure position.

Note: If the earbuds are not worn correctly, it may affect sound quality and hearing.

Power On/Off ⚡

Open the charging case, the earbuds will automatically power on. When earphones are outside the charging box, long press the touch panel for 1.5 seconds.

Place the earbuds back into the charging case. Close the case and the earbuds will automatically power off.

Controls ?

Left/Right Earbud Actions:

• Tap twice: Play/Pause music, Answer/End call.
• Tap triple: Previous track (Left), Next track (Right).
• Long press for 1.5s: Activate Voice Assistant (Left), Switch ANC/Transparency/Normal mode (Right).

Indicator Behavior ?

Battery indication when opening/closing the case, or clicking the button:

• 60%-100%: White light
• 59%-20%: Yellow light
• 19%-5%: Red light
• <5%: Red light flashes 3 times

Note: Yellow light flashes slowly during charging, and white light is always on when fully charged.

Troubleshooting ❓

Why can't earphones pair with my mobile phone?

Please check if your earphone is in pairing mode or re-connection mode, check if Bluetooth search function of your Bluetooth device is turned on. If all done, then go to Bluetooth menu of your Bluetooth device, delete/ignore the earphone Bluetooth pairing name. After that, you can try to reconnect Bluetooth according to above steps.

Why is the connection not stable and cuts out intermittently?

Please check if there are any metal materials or obstacles within a relatively close range or your surroundings that perhaps interfering with Bluetooth connection. This may happen because Bluetooth is a radio technology which is sensitive to objects between earphone and other devices.

What can I do if there is only one earphone produce sound?

Please place the two earphones into the charging case, close the case, and take them out to check if both of them produce sounds. If there is still sound from only one earphone, please reset both of them.

Why do I experience a delay in video watching or game playing?

Affected by factors such as environment, network, and mobile phone codec, there will be varying degrees of delay when the mobile phone transmits audio data to the earphone.

Why can't my earphone turn on?

Please recharge it and make sure it has enough battery power. If it is fully charged and still nothing happens or if you are not able to charge the unit, please contact our customer support for warrant cover.

Warranty Information ✅

Warranty Period

QCY products come with a 12-month warranty period from the date of delivery.

How to Solve My Problem

Online purchase: When applying for after-sales service, please give priority to contacting the customer service of the purchase channel/platform. The service support of QCY will provide technical support services and solutions to process your after-sales questions.

Offline purchase: Please contact the store/distributor or agent directly to assist with your after-sale question.

Valid proof of purchase to claim warranty

Products purchased from online: Please provide with order number or information that clearly show the sales channel, product details, price, sales date.

Products purchased from non-official channels: Please provide with sales store information, order number, or product information evidence confirmed by QCY service team.

Not Covered under Warranty

The manufacturer's warranty is void under the following circumstances but not limited to:

• Lost, stolen, or free products.
• Items that have expired their warranty period.
• Products without sufficient proof of purchase.
• Improper or inadequate maintenance or modification.
• Accident, misuse, abuse, contamination, or other external causes.
• The use of unspecified adapter and accessories.
• Malfunctions or damages resulting from natural disasters, earthquakes, lightning, abnormal voltage, or environmental factors.
• Damages that occur as a result of one's failure to follow the instructions.

Safety Instructions ⚠️

1. Please carefully read and retain this user manual before using the product.
2. If the product is not used for an extended period (more than 2 weeks), please recharge it.
3. You must choose a charger produced by a legitimate manufacturer and certified by the national safety authority.
4. If your phone cannot detect the Bluetooth earbuds, either re-enter pairing mode or perform a factory reset on the Bluetooth earbuds. If there is a phone program error, close and reopen Bluetooth on the phone or restart the phone.
5. Do not disassemble or modify the battery, insert foreign objects, expose it to high temperatures, or immerse it in water or other liquids to prevent battery leakage, overheating, ignition, or explosion. Battery replacement should only be done by the manufacturer.
6. Do not drop, crush, or puncture the battery. Prevent external pressure that may lead to internal short circuits and overheating.
7. Do not dismantle or modify the earbuds for any reason, as it may result in fire, electronic breakdown, or permanent damage to the product.
8. Do not expose the product to extremely low or high temperatures (below 0°C or above 45°).
9. Do not the product indicator light near the eyes of children or animals.
10. Do not use the product during thunderstorms, as it may cause abnormal operation and increase the risk of electric shock.
11. Do not use oil or other volatile liquids to clean the product.
12. Please do not use this device for long periods of time and at high volume, as there is a risk of hearing damage.

WARNING! Prolonged exposure to loud noise can cause temporary or permanent hearing damage or hearing loss. As a consequence, avoid listening for long periods at high volume and keep the volume at an appropriate setting.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

IC Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

Notice

This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

The power delivered by the charger must be between min 2 Watts required by the radio equipment, and max 5 Watts in order to achieve the maximum charging speed.

Wireless frequency: 2.402~2.480GHz

RF power of transmission: <4dBm

Manufacturer: Dongguan Hele Electronics Co., Ltd

Address: Room 101, Block 1, No.38, Daojiao Daohou Road, Daojiao Town, Dongguan City, Guangdong Province, China

E-mail: support@qcy.com

Website: www.qcy.com

Compliance marks: CE, Recycling symbol, Bluetooth logo, WEEE symbol, RoHS, Made in China.