KTC H32S25E LCD Monitor

Display User Guide

Important Safety Precautions

  1. Please read all the instructions carefully before using the product.
  2. When cleaning the display, please unplug the power cord. Wipe the display with a soft wet cloth instead of liquid or spray cleaner. Use LCD screen cleaner for stubborn stains.
  3. Do not use accessories not recommended by the manufacturer, as it may be dangerous.
  4. When unplugging the power cord or adapter, hold the plug, not the cord.
  5. Do not place the display near water (bathtub, sink, washing machine), on wet ground, or near a swimming pool. Do not press the screen with fingers or hard objects.
  6. The grooves and holes are for ventilation and heat dissipation. Do not block them by placing the display on beds, sofas, carpets, or near radiators/heaters. Avoid placing in enclosed spaces without adequate ventilation.
  7. Only use the power supply type shown on the nameplate. Consult your dealer if unsure.
  8. If the power cord has a three-prong plug, ensure it is used with a properly grounded socket. Contact an electrician if your socket is incompatible.
  9. Do not attempt to repair the display yourself. Contact qualified maintenance personnel.
  10. Unplug the power cord and contact qualified maintenance personnel if: the power cord/plug is damaged, the display is dropped, or any abnormality occurs.
  11. Place the display in a well-ventilated environment, away from strong light, high temperature, or humidity.
  12. Store the display between -20°C and 55°C to prevent permanent damage.
  13. The monitor screen is fragile; handle with care.

Mounting Location

Install on the base

Ensure adequate space around the display as shown in the figure. Do not cover ventilation holes or insert objects into the shell. Avoid placing in confined spaces like bookshelves or built-in closets without proper ventilation.

Installation Guide

Safety Protection

If the PC video signal exceeds the display's frequency range, the display will disable sync signals to protect itself. Adjust the PC's output frequency to an acceptable range for proper operation.

Power Management System

Mode Power Consumption
Normal Operation ≤65W
Standby ≤0.5W

Remark: Technical specifications are subject to change without notice. In case of discrepancies, the actual product prevails.

Product Introduction

This is a high-performance intelligent multiple frequency scanning display with an active matrix thin film transistor LED-backlit LCD, controlled by microcomputer MCU digital technology. It is compact and lightweight, suitable for narrow working spaces.

Before installation, check the packing box for:

Contact your distributor immediately if any item is missing. Keep packing materials for future use.

Keys And Interfaces

Diagram showing the monitor, joystick, and ports (DC, USB, HDMI x2, DP x2).

Initial Shortcut Keys

Action Function Menu
Signal Source Input (↑) Move Up
Shortcut Key for Luminance (↓) Move Down
Shortcut Key for Gaming Assistance (←) Exit and Return Previous Menu
Shortcut Key for Preset (→) Open/Ok
Turn on/off display (short press / long press 3s) Turn on by short press. Turn off by pressing and holding for 3 seconds.

Signal Cable Connection

Connect the signal cable to the HDMI or DP output port on the PC, and then connect the other end to the corresponding signal input port on the LCD.

Headset Connection

Connecting a headset provides audio output and supports external speakers.

Upgrade through USB

The USB port is for updating display firmware from a USB mobile device only. Do not insert other devices. (USB2.0: 5V 0.5A)

Power Indicator

A constant indicator means normal operation. A flashing indicator means no signal. In power saving mode, the display will work normally if a signal is provided. The display remains powered in standby mode. Unplug the power cord when not in use for safety.

Product Technical Specifications

Specification Details Working Environment Requirements Details
Panel Dimension 31.5" Maximum altitude 5000m
Best Operating Resolution Ratio 2560×1440@240Hz Atmospheric pressure 86kpa~106kpa
Input Voltage DC 19V/3.42A Operating temperature and humidity 0℃~40℃ 30%~90%(Non-condensing)
Contrast 4000:1 Storage temperature and humidity -20℃~55℃ 20%~93%(Non-condensing)
Visible Area 697.344(H)×392.256(V)
Pitch size for wall mount 100mm×100mm

Simple Problems Disposal

Symptoms Disposal Methods
1.Blank screen / Power indicator does not work Check power supply connection and if the display is turned off.
2.Blurred, too large or too small images Go to "Image Settings" > "Image Auto Adjust" for automatic correction (VGA only).
3.Dark screen Adjust "Brightness & Contrast" in the menu.
4.Display overheating Ensure at least 10cm of ventilated space around the display. Do not place objects on the display.
5.Dark/light spots when powered on This is normal. Backlight unevenness at initial startup will normalize after 20 minutes.
6.Image distortion, flashing, shaking Check computer configuration, resolution, and refresh rate.
7.Noisy signal when powered off Noisy signals during power-off are due to normal discharge.

Precautions for using the product

Symbol Paraphrase
High voltage inside. Dangerous to touch.
Product comes with important operation and maintenance instructions.
〰️ AC voltage.
DC voltage.
⚠️ Caution. Refer to user manual for safety information.
Class II product. Protective grounding may not be required if symbol is present. Ensure grounding if not.

Caution: To reduce electric shock risk, do not remove covers. No user-serviceable parts inside. Repairs by professionals only.

Risk of electric shock. Do not open.

Warning:

WEEE

Disposal of your appliance

The symbol for separate collection of electrical and electronic equipment is a crossed-out wheeled bin.

Product Warranty Card

Fill out the card and return it when applying for warranty.

Warranty Rules:

  1. Three-year free warranty from purchase date or as agreed.
  2. Cases not covered: artificial/natural disasters, failure due to not following instructions, user disassembly.
  3. Liability is limited to product maintenance.
  4. For repair/warranty information after the warranty period, visit EN.KTCPLAY.COM.
Models: H32S25E, H32S25E 240Hz Curved Monitor, H32S25E, 240Hz Curved Monitor, Curved Monitor, Monitor

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