MakeID P20 Portable Bluetooth Label Printer User Manual

Product Packing

The MakeID P20 Portable Bluetooth Label Printer package includes the printer unit, a USB line for connectivity, a user manual, and a consumables box containing a label roll and thermal transfer ribbon.

Button Function

The printer's interface includes:

• Top Cover: Houses the consumables cartridge.
• Consumables Cartridge: Contains the Label Roll and Thermal Transfer Ribbon.
• Label Outlet: Where printed labels emerge.
• Label Cutter: Located near the outlet. Press to cut the label ✂️.
• Status Indicator Light: Displays printer status. Green indicates normal operation, Red flashing indicates an error, and Yellow indicates printing is paused.
• Power Button: Press and hold for 3 seconds to turn the printer on or off.
• Label Feed/Pause Button: Short press to initiate a paper feed test or pause printing; press again to resume. Long press to print self-test information.
• USB Port / Charge Port: Used for data transfer to a computer and for charging the printer.
• Reset Button: Press to reset the printer to its default settings.
• Power Light: Indicates power and charging status. Red means charging, Green means fully charged.

Printer Parameter

Change the Label & Ribbon Box

To replace the consumables:

1. Open the printer's top cover.
2. Remove the consumables box by holding points 'a' and 'b' as shown in the diagram.
3. Install a new consumables box.

APP Print

The process for printing via the MakeID app involves these steps:

1. Scan the provided QR code to download the MakeID app.
2. Open the MakeID application on your device.
3. Connect your printer to your device via Bluetooth.
4. Browse and select desired printing templates within the app.
5. Edit the content for your label as needed.
6. Initiate the print job.

Daily Maintenance

Print Head Cleaning

Clean the print head when printing is unclear, a vertical column is not clear, or after each consumables box is used.

Cleaning Steps:

1. Turn off the printer, open the upper cover, and remove the consumables cartridge.
2. If printing just finished, allow the print head to cool down completely.
3. Use a soft cotton swab dipped in anhydrous ethanol (wrung out) to gently wipe dust and stains from the print head surface.
4. Wait 3-5 minutes for the ethanol to evaporate completely before reinstalling the label box.

Notes for Maintenance:

• Ensure the printer is powered off before maintenance.
• Do not touch the print head surface with hands or metal objects. Avoid scratching the print head, printing glue, or sensor with tools.
• Do not use solvents like gasoline or acetone.
• Wait for anhydrous ethanol to evaporate fully before powering on.

Failure Indication

Refer to the table below for troubleshooting common printer issues. For unresolved faults, contact jryx@jingjingfun.com.

Warranty Policy

Warranty Period

MakeID offers a 1-year limited warranty for free repair or replacement due to hardware failure, provided the product is installed and used according to the user manual. This warranty is effective from the date of purchase.

Kind Reminder

• The warranty does not cover accessories like the user manual, guide card, or charging cable.
• Discounted or complimentary items are not covered.
• For after-sale service related to quality or function issues within the warranty period, provide your order number, contact information, and delivery details (name, phone number, address).

Ineligibility for Warranty Service

The following situations are not covered by the free warranty; paid repair services are available:

• Product or components exceeding the warranty period.
• Failure to install or use according to the manual.
• Repairs or disassembly by non-MakeID personnel.
• Use of non-MakeID labels or unsupported print media.
• Operating environment not conforming to manual specifications.
• Improper packaging or transportation methods by the user.
• Use of non-MakeID components.
• Damage due to force majeure (e.g., natural disasters).
• Malfunctions or damage not caused by product quality issues.

This policy does not affect statutory consumer rights.

Safety Notes

Your personal safety is paramount during product operation and maintenance. This manual contains warnings and precautions. Read and understand them before use. Do not attempt self-repair. If issues persist after following manual guidance, power off the printer and contact jryx@jingjingfun.com.

Precautions

• Use the printer only as described in this manual to prevent accidents or damage.
• Only MakeID official labels are supported. Using other brands may damage the print head and shorten its lifespan; such damage is not covered by warranty.
• The print head generates heat; avoid touching it or nearby components during or immediately after printing.
• Prevent static electricity damage by not touching the print head. Clean a dirty print head with anhydrous alcohol.
• Do not scratch the print head with hard objects; improper maintenance or use leading to print head damage is not covered by warranty.
• Do not place foreign objects in the label exit to prevent printer damage.
• Avoid pressing or hitting the printer, which can cause component damage or malfunction.
• If the printer is wet or damaged, stop using it immediately.
• Keep the printer away from direct sunlight, rain, heaters, dashboards, and extreme temperatures or humidity. Optimal use is between 0°C~40°C and 5%-85% RH.
• Allow the printer to acclimate to room temperature if moved from a significantly different environment to prevent condensation.
• Avoid placing labels in areas frequently touched by hands, as sweat and friction can fade printings.
• Prolonged contact with chemical liquids may affect label longevity.
• Remove and tear off labels at the exit after each print job to prevent jamming.
• Do not disassemble the printer to avoid electric shock, injury, or component damage.
• If the printer emits smoke or odor, power it off immediately to prevent burns.
• Do not force the cover open to remove a label roll while the printer is operating.
• Do not touch the print head after printing to avoid burns, as it remains hot.
• To protect the print head and extend its life: print no more than 8 meters continuously per session and no more than 30 meters per day.
• Set printing density/darkness as low as possible while meeting requirements to preserve print head life.
• The print head is fragile. Avoid contact with its surface. Do not use carbon ribbons or label paper containing sodium (Na), potassium (K), or chlorine (Cl) ions. Keep the print head away from liquids or moisture. Clean only with anhydrous alcohol.
• Keep this manual for future reference.

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) the device must not cause harmful interference, and (2) it must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installations. The equipment generates, uses, and can radiate radio frequency energy. If not installed and used per instructions, it may cause harmful interference to radio communications. However, interference may still occur in a particular installation. If interference is experienced, try the following measures: reorient or relocate the receiving antenna, increase separation between equipment and receiver, connect to a different circuit, or consult a dealer or technician.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

FCC Radiation Exposure Statement

The device has been evaluated to meet general RF exposure requirements and can be used in portable exposure conditions without restriction.