MAKEID T1 Series Label Printer User Manual

Copyright Statement

Edition 1.0 issued in October 2018

All rights reserved 2018MAKEiD Printer

This manual includes the professional information of Chongqing Jingranyouxu Science and Technology Co., Ltd., which are only for commercial customers' reading and reference. The contents herein shall not be used, copied or spreaded, publicized by any means for any reason or purpose without the written permission of Chongqing Jingranyouxu Science and Technology Co., Ltd., otherwise, we will investigate and affix the legal liability.

Chongqing Jingranyouxu Science and Technology Co., Ltd. reserves the amendment right without further notice.

Trademark

MAKEID is the registered trademark of Chongqing Jingranyouxu Science and Technology Co., Ltd.

Microsoft is the registered trademark of Microsoft Corporation.

Windows is the registered trademark of Microsoft Corporation.

Foreword

Dear users:

Thanks for choosing D1 series portable label printer designed and manufactured by Chongqing Jingranyouxu Science and Technology Co., Ltd. The D1 series portable label printer is a light, handy, and convenient thermal wax printer which can print via mobile phone, tablet PC, and other devices. It offers good performance, easy operation, durability, and a wide application range.

This manual specifies the installation, operation, and maintenance of the printer, includes cautions for operation and setting, and provides solutions for minor failures. Please read this manual carefully before operation and keep it properly for further use.

Disclaimer

This manual expounds the specifications and instructions. However, specifications and configurations of printers manufactured thereafter may be altered. The manufacturer and dealers will not be responsible for any direct or indirect loss arising from the difference between the manual and the printer.

This manual lists potential problems; however, unforeseen situations may occur during use. For any problem during printer operation, such as failure to work, defects, or unclearness of printed contents, the manufacturer and dealers are only responsible for failure debugging (in line with the articles of the warranty card) rather than other direct or indirect losses, including but not limited to loss of business interest, business interruption, business information, and other financial loss.

Safety Instructions

Personal safety is all-important during operation and maintenance. Warnings and cautions for printer operation are detailed in this manual. Please read carefully before operation and maintenance.

Do not attempt to repair or adjust it yourself. In case that a failure cannot be solved in line with this manual, please turn off the printer and disconnect the power supply.

Please contact the Customer Service Dept. of Chongqing Jingranyouxu Science and Technology Co., Ltd. via 400-158-9100 for help.

Marks

[Warning]: This mark indicates that the items shall be paid special attention to. Financial loss or personnel injury may occur in case of improper use.

[Note]: This mark indicates that the items shall be paid attention to. Material damage may occur or the printer may fail to work in case of improper use.

Cautions for printer operation

• Please take out the label at the exit after printing, otherwise sluggish printing may occur.
• Do not disassemble the printer, otherwise electric shock, personal injury due to rotating parts, part damage, and other accidents may occur.
• In case of abnormalities, such as smoking and odor, please disconnect the power supply to avoid burns.
• Do not take out the label box during printing, otherwise unforeseen circumstances may occur.
• The printer is hot after printing. Do not touch it, otherwise scalds may occur.
• Do not use inferior label boxes (those not manufactured by MAKEiD), or the print head may be damaged and the service life of the printer may be shortened. Damage of the print head due to inferior materials is not included in the warranty range.
• Do not touch the print head, otherwise the sensing element may be damaged due to static electricity.
• Please turn off the power if the printer will not be used for a long time.
• Do not press or strike the printer, otherwise parts may be damaged or the printer may work abnormally.
• In case of soaking or crash of the printer or battery, please do not use the printer and have it repaired at a maintenance center designated by MAKEID.
• To ensure the printing effect and avoid damage of the print head, please do not use the printer in an environment with a temperature below 0°C and a relative humidity over 80%. Meanwhile, when the temperature difference between indoor and outdoor areas is large, do not use the printer immediately after taking it into an indoor area. Please use it after the printer has no frosting.
• The print head is a precise part. To better protect the print head and extend its service life, the suggested workload is as follows: The single printing length shall not exceed two meters. The printing length per day shall not exceed twenty meters.
• The temperature of the print head may be high after continuous printing. Please be careful during operation to avoid burns.
• Do not scrape the print head with a hard object. Damage of the print head due to improper maintenance and use are not included in the warranty range.
• The print head is a quick-wear part. To avoid corrosion, please pay attention to the following items: Do not touch the print head with hands. Do not use ribbon with Na, K, and Cl ions. The print head cannot contact any liquid or moist object. Only anhydrous alcohol is applicable for print head cleaning.

Cautions for power adapter

Please read this manual and the mark on the power adapter carefully before operation.

• Do not use a damaged or worn USB cable, otherwise electric shock or fire may occur.
• Do not contact the power adapter, power plug, or power output with wet hands, otherwise electric shock may happen.
• Do not overbend or pull the USB cable hard, and do not place heavy articles on it, otherwise it may be damaged and cause fire or electric shock.
• When pulling out the power plug, just hold the plug and do not pull the USB cable, otherwise it may be damaged and cause fire or electric shock.
• Do keep the power adapter out of reach of children to avoid damage.
• Disconnect the power supply before printer maintenance to avoid damage.
• No power adapter is provided with the printer. All standard USB plugs are applicable.

Chapter I Product Introduction

1.1 Overview

The D1 portable label printer is a smart, portable, and interconnected label printer manufactured by Chongqing Jingranyouxu Science and Technology Co., Ltd. With the MAKEID APP, it can realize printing via mobile phone and tablet PC.

1.2 Unpacking

After receiving the printer, check it carefully. In case of damage during transportation, claim against the carrier immediately. If there is no damage, check the accessories in line with the packing list. For any short items, please contact the dealer immediately.

• Check the printer carefully for damage or scratch. For any damage during transportation, MAKEID will bear no responsibility.
• Please keep the packaging box for transfer in the future.

1.3 Packing List

Packing list (product in kind prevails):

• Printer: 1pc
• USB cable: 1pc
• Label box (in the printer): 1pc
• User manual (including warranty card and certificate of qualification): 1pc

1.4 Main Parts

Figure 1-1: Main Parts of the Printer

The printer includes the following main parts:

• 1. Power button (indicator)
• 2. Answers button
• 3. Daily note button
• 4. Paper outlet
• 5. Cutter
• 6. Label box
• 7. Printer cover
• 8. Base
• 9. Reset button
• 10. USB interface

Chapter II Installation

1.5 Technical Parameters and Specification

Table 1-1 Specification and Parameters of Printer

Table 1-2 Specification of Power Adapter

2.1 Installation of Label Box and Cautions

• Check the label box and make sure that all parts are in good status and there are no breakages or other problems.
• Insert the label box into the printer as shown in Figure 2-1. Close the printer cover.

Figure 2-1: Installation Diagram of Label Box

This figure illustrates the process of inserting the label box into the printer and closing the cover.

Please take good care of the environment. The old label box belongs to recyclable garbage. Please do not throw it away at will.

Chapter III Printer Operation

3.1 Printer Operation

1. Power on the printer
   • Li-ion battery pack: 7.4V, 1200mAh
   • Power adapter: Input: 5V 1A
   • When the printer is turned on, the indicator indicates nothing after the adapter is connected. When the printer is turned off, the lighting will flash after the adapter is connected, indicating it is not fully charged. The green lighting is normally on when the printer is fully charged.
2. Turn on the printer

   Press the power button for two seconds. The printer is ready after the green lighting is normally on.

3. Alarm
   • Battery alarm: When the battery level is low, the orange lighting will flash. If the printer is interconnected to a mobile phone, an alarm of low battery will show on the APP.
   • Label paper alarm: When the label paper runs out, the orange lighting will flash. If the printer is interconnected to a mobile phone, an alarm will show on the APP.
   • Cover alarm: When the printer cover is open, the orange lighting will flash. If the printer is interconnected to a mobile phone, an alarm will show on the APP.
4. Print test

   When the printer is turned on, connect the mobile phone to the printer and perform self-inspection on the APP.

5. Printer Setting

   When the printer is turned on, users can set up printing parameters via the APP according to the cases.

6. Print

   When the printer is turned on, users can edit contents on the APP and then print it out.

7. Answers

   Ask a question before pressing down the "Answers" button, then press the button; the answer will be printed out.

8. Date

   Press down the button; the current date will be printed out.

9. Turn off the printer

   When the printer is turned on, press down the power button for two seconds. After the indicator extinguishes, release it, then the printer will be turned off.

3.2 Description of Indicators

• Turn on: The green lighting is normally on.
• Failure: The orange lighting flashes.
• Charging (when the printer is turned off): The green lighting flashes.
• Fully charged (when the printer is turned off): The green lighting is normally on.

3.3 Connect a mobile device to operate the printer

The printer is equipped with Bluetooth, which can connect to mobile devices. The wireless printing software includes label templates. Users can use the templates for editing and then printing. When a mobile device is connected to the printer and the label template inputted, if it is inconsistent with the built-in template, the latter one will be chosen.

[Note]: Please choose wireless editing software matching with the mobile device (please see the installation QR code in the annex herein).

Chapter IV Maintenance

4.1 Preparation before maintenance

• Please read the "Safety Instructions" herein carefully before printer maintenance.
• Use anhydrous alcohol with a concentration over 99% for cleaning.
• Disconnect the power supply before printer maintenance.

4.2 Cleaning of the Label Box Reader

Dust and dirt are harmful to the contact between the label box reader and the label box sensing chip. Clean it timely as required hereunder:

• Turn off the power.
• Open the cover and take the label box out.
• Use a piece of soft cloth (lens wiping paper) with anhydrous alcohol to gently clean the surface of the sensing chip. The alcohol shall not permeate into the product.
• Do not clean the chip with corrosive organic solvents, such as machine cleaner and industrial alcohol.

4.3 Maintenance of Print Head

To ensure the printing quality and reduce damage of the print head from paper scrap, sand, dust particles, glue, and other materials, it is suggested that the print head shall be cleaned once every month if it is used frequently, and it shall be cleaned before each use if it is not used frequently. Cleaning procedure:

• Turn off the power.
• Open the cover and take the label box out.
• Use swabs with anhydrous alcohol to clean the print head. Clean it repeatedly until there is no more dirt on the swab, which means the print head is clean.

4.4 Cleaning of Internal Space

A clean internal space is good for the print head and can effectively extend the service life of the print head. Use a cotton cloth with anhydrous alcohol to clean the surfaces of all internal parts.

Chapter V Failure Treatment

5.1 Failure Indication

Normally, when the printer is out-of-order or unusual, the printing will stop.

Table 5-1 Printer Failure and Solutions

5.2 Minor Failures

1. Failure of print head

   If there are fixed vertical white lines on the print file, the print head may be dirty or damaged. Solution: Clean the print head first. If the failure cannot be solved, replace the print head.

2. Shutdown of printer
   • Is the printer turned on?
   • Is there any piece of paper?
   • Is the print head locked?

   If the printer doesn't work, please contact the customer service.

3. The printing quality is not good

   Solutions:

   • Clean the related parts in line with the maintenance instructions herein.
   • The label may not be standard. Replace the label box.
4. The printer cannot be turned off

   If the printer cannot be turned off by pressing down the power button for a long time, press down "Reset" at the back of the printer with a sharp point to turn it off.

Annex

For installation of editing software, please refer to the link provided in the annex.

FCC STATEMENT

1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

2. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20cm (8 inches) during normal operation.