IKEA Promotion: Order and Collect for 1 PLN at Rzeszów-Warszawska PUP Pickup Point
Promotion Period: 02.06.2025 - 31.08.2025
General Provisions
- Promotion Name: "Order and Collect for 1 PLN at the Rzeszów-Warszawska PUP Pickup Point."
- Organizer: IKEA Retail Sp. z o.o., with its registered office at Plac Szwedzki 3, 05090 Raszyn, Poland. Share capital: PLN 20,000,000.00. Registered in the National Court Register by the District Court for m.st. Warsaw, XIV Commercial Division of the National Court Register, under KRS number 0000091681, REGON: 010577890, NIP: 527 010 33 85.
Promotion Terms and Conditions
- Promotion Period: 02.06.2025 - 31.08.2025.
- Promotion Location: IKEA Kraków store (ul. Josepha Conrada 66, 31-357 Kraków), IKEA online store (www.IKEA.pl), IKEA.pl application, phone orders, or IKEA chat service.
- Eligibility: Natural persons with full legal capacity, legal persons, or organizational units without legal personality but with legal capacity granted by law.
- Scope: The promotion applies to retail customers and covers purchases of IKEA products typically bought by households or for business purposes. It does not apply to purchases for resale. IKEA employees are eligible to participate.
- Participation Requirement: Only members of the IKEA Family club and IKEA Business Network are eligible to participate in the promotion.
Detailed Promotion Conditions
- Promotion Benefit: Delivery service to the Rzeszów-Warszawska PUP Pickup Point is reduced from PLN 49 (gross) to PLN 1 (gross) for purchases totaling a minimum of PLN 500. This applies to purchases made in the IKEA Kraków store, online store (www.IKEA.pl), IKEA app, via phone, or through the IKEA chat service.
- Excluded Products: Products purchased from the "Occasional Offers" department, custom-ordered items, and IKEA Food products available in the IKEA Restaurant, Swedish Food Market, and Bistro are not included in this promotion.
- Multiple Use: Customers can use the promotion multiple times during its validity period.
- Returns: Returning products purchased under this promotion constitutes withdrawal from the promotion. The refund amount will be calculated based on the unit prices shown on the receipt or invoice.
Other Provisions
- Participation in the promotion signifies confirmation of having read and accepted these Terms and Conditions.
- Complaints regarding the promotion should be submitted within 14 days of the promotion's end. Complaints can be submitted via:
- IKEA chat service available on the website: [Contact IKEA]
- In person at the IKEA Kraków Customer Service Department (written form).
- By mail to the IKEA Kraków store address (Customer Service Department Manager).
- By phone at 22 275 00 00 (charges according to operator's tariff).
- Through the complaint form available on the website: [IKEA Complaints]
- Complaints will be processed within 14 days.
- Written complaints must include: customer contact details (name, surname, address, phone number), and a description and reason for the complaint.
- These promotion terms and conditions are available at the IKEA Kraków store's Customer Service Department and on www.ikea.pl/regulaminy.
- Any disputes arising from the execution of obligations related to this promotion will be settled by the competent common court.
- For customers who are consumers or natural persons whose contracts are directly related to their business activity, but where the contract content indicates it does not have a professional character for them (particularly based on their business activity as registered in the Central Register and Information on Economic Activity), IKEA is liable for the non-conformity of IKEA Goods and Services with the contract as regulated by articles 43a et seq. of the Act of May 30, 2014, on Consumer Rights. For other customers, IKEA is liable for product defects according to articles 556 et seq. of the Civil Code.
- These Terms and Conditions are effective from 02.06.2025.
Kraków, dated 02.06.2025
