About This Manual
This document serves as a comprehensive installation guide for the Veise VE019 smart lock. It details the necessary steps for a successful setup, including parts identification, installation procedures, and essential troubleshooting advice.
Key Features & Installation
The Veise VE019 offers advanced security and convenience for your home or office. This manual walks you through preparing your door, installing the latch and strike, adjusting the handle direction, and assembling the exterior and interior components of the lock.
Included are sections on how to reset the lock and common issues that may arise during installation or operation.
Support and Resources
For any questions or assistance during the installation process, Veise provides dedicated customer support. You can reach them via phone at +1 (855) 400-3853, Monday through Friday from 9:00 AM to 5:00 PM PST. Alternatively, you can contact them via email at support@iveise.com or visit their official website at iveise.com.