Lay-Z-Spa Owner's Manual

Contents

• Important Safety Instructions
• Pre-Setup Check List
• Installation
• Set-up Instruction in Winter
• Using the Spa
• Maintenance
• Disassembly and Storage
• Troubleshooting
• Error Codes

Important Safety Instructions

When installing and using this electrical equipment, basic safety precautions should always be followed. Read and follow all instructions.

WARNINGS:

• The spa must be supplied through an isolating transformer or a residual current device (RCD) with a rated residual operating current not exceeding 30mA.
• The pump must be tested before each use.
• If the supply cord is damaged, it must be replaced by the manufacturer, service agent, or similarly qualified persons to avoid a hazard.
• To reduce the risk of electric shock, do not use an extension cord. Provide a properly located outlet.
• No part of the appliance should be located above the bath during use.
• Parts containing live parts, except for safety extra-low voltage parts (not exceeding 12V), must be inaccessible to persons in the spa pool. Parts incorporating electrical components, except remote control devices, must be located or fixed so they cannot fall into the spa pool.
• The pump plug shall be more than 3.5m away from the spa.
• The plug must be accessible after installation.
• TO AVOID ELECTRIC SHOCK, DO NOT USE THE SPA WHEN IT IS RAINING.
• Never wear contact lenses when in your spa.
• Do not use the spa during chemical maintenance.
• The power source on the wall of the building should be more than 4m away from the pool and at a height of at least 1.2m.
• Extension cords cannot be used.
• Do not plug or unplug the appliance with wet hands.
• Always unplug the appliance: on rainy days, before cleaning or maintenance, and when leaving it unattended on holidays.
• WARNING: Always keep the plug dry. Plugging in with a wet plug is forbidden!
• The plug shall be directly connected only to an earthed socket-outlet of the fixed electrical installation.
• When the appliance will not be used for a long time (e.g., winter), the spa or pool set should be disassembled and stored indoors.
• Do not let children play when the pool is empty to prevent falls and injuries. Arrange for the spa or pool to be collected in time.
• Caution: Read the instructions before using the appliance and installation or reassembly every time. Safekeeping the instructions. If instructions are missed, contact the manufacturer or search on www.bestwaycorp.com.
• Warning: For electric safety, a leakage current detecting device is incorporated in the power cord. If leakage current is detected over 10mA, the device will operate and cut off the power supply. In such a case, unplug and stop using the spa at once. Do not reset the product yourself. Contact the local service agent for check and repair.
• The appliance must be supplied by an earthed power source.
• WARNING: This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure they do not play with the appliance.
• Cleaning and user maintenance must be performed by an adult above 18 years old who is familiar with the risk of electric shock.
• Water attracts children; always attach a spa cover after each use.
• Do not bury the cord. Locate the cord to minimize abuse from lawn mowers, hedge trimmers, and other equipment.
• Risk of Accidental Drowning: Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use this spa unless they are supervised at all times.
• RISK OF INJURY: Never operate the spa if inlet/outlet pipes are broken or missing. Never attempt to replace the inlet/outlet pipes. Always consult your local Aftersales centre.
• RISK OF ELECTRIC SHOCK: Install at least 2m from all metal surfaces.
• RISK OF ELECTRIC SHOCK: Never operate any electrical appliance when in your spa or when your body is wet. Never place any electric appliance, such as a light, telephone, radio, or television, within 2m of the spa.
• During pregnancy, soaking in hot water may cause damage to the fetus. Limit use to 10 minutes at a time.
• TO REDUCE THE RISK OF INJURY:
• A. The water in a spa should never exceed 40°C (104°F). Water temperature between 38°C (100°F) and 40°C (104°F) is considered safe for a healthy adult. Lower water temperatures are recommended for young children and when spa use exceeds 10 minutes.
• B. Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, pregnant or possibly pregnant women should limit spa water temperature to 38°C (100°F).
• C. Before entering a spa, the user should measure the water temperature with an accurate thermometer since the tolerance of the water temperature regulating device varies.
• D. The use of alcohol, drugs, or medication before or during spa use may lead to unconsciousness with the possibility of drowning.
• E. Obese persons and persons with a history of heart disease, low or high blood pressure, circulatory system problems, or diabetes should consult a physician before using a spa.
• F. Persons using medication should consult a physician before using a spa since some medication may induce drowsiness while other medication may affect heart rate, blood pressure, and circulation.
• TO REDUCE THE RISK OF INJURY: Never pour water with a temperature higher than 40°C (104°F) into the spa pool directly.
• The use of alcohol, drugs, or medication can greatly increase the risk of fatal hyperthermia. Hyperthermia occurs when the internal temperature of the body reaches a level that is several degrees above the normal body temperature of 37°C (98.6°F). The symptoms of hyperthermia include an increase in the internal temperature of the body, dizziness, lethargy, drowsiness, and fainting. The effects of hyperthermia include failure to perceive heat; failure to recognize the need to exit the spa or hot tub; unawareness of impending hazard; fetal damage in pregnant women; physical inability to exit the spa or hot tub; and unconsciousness resulting in the danger of drowning.
• Electric installations should follow national wiring rules; consult a qualified electrician with any questions.
• CONSULT YOUR PHYSICIAN FOR RECOMMENDATIONS.
• We strongly recommend not to unfold and inflate the spa if the ambient temperature is below 15°C (59°F). We suggest inflating the spa indoors, and then continuing set up outdoors. If the outdoor temperature is lower than 6°C (42.8°F), the spa heater must always be on. In this mode, the Freeze Shield™ system can keep the internal temperature between 6°C (42.8°F) and 10°C (50°F) to prevent damage, such as water freezing in the pipes or the circulation system.
• Important: If the Freeze Shield™ system isn’t working, alarms will pop up on the spa. Be sure to check the status of your spa if the outdoor temperature is below 6°C (42.8°F). In case of a long-term absence from home when there is a risk of temperatures falling below 6°C (42.8°F), we strongly suggest disassembling the spa and storing it following the storage procedure.
• Do not use the spa alone.
• People with infectious diseases should not use a spa.
• Do not use the spa immediately following strenuous exercise.
• Always enter and exit the spa slowly and cautiously. Wet surfaces are slippery.
• To avoid damage to the pump, the spa must never be operated unless the spa is filled with water.
• Immediately leave spa if the user feels uncomfortable or sleepy.
• Never add water to chemicals. Always add chemicals to water to avoid strong fumes or violent reactions that may result in hazardous chemical spray.
• Regarding information pertaining to cleaning, maintenance of water, and disposal of water, please see section "MAINTENANCE".
• Regarding information pertaining to installation, refer to the below paragraph of the manual.
• CAUTION: To avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
• After using your spa for 3-5 years, contact your local qualified maintenance technician to ensure the safety and performance of the spa. Main components, such as the heating element, air blower motor, and non-return valves within the electric unit, should be checked and replaced (if necessary) by professional persons.
• NOTE: Please examine equipment before use. Notify Bestway customer service of any damaged or missing parts at the time of purchase. Verify that the equipment components represent the models that you had intended to purchase.
• This product is not intended for commercial use.
• SAVE THESE INSTRUCTIONS

Pre-Setup Check List

PARTS CHECKS

Please examine equipment before use. Notify Bestway® customer service of any damaged or missing parts at the time of purchase. Verify that the equipment components represent the model that you had intended to purchase. For reference, please use the diagrams below.

HAYMAN AIRJET S100103 (60153)

1.70 m x 66 cm / 67" x 26"

Maximum Temperature: 40°C (104°F)

Capacity: 2-3 people

Heating Rate: 1.5-2°C/h (3-4°F/h)

Pump Flow Rate: 1,325 L/h (350 gal/h)

Air Bubble Flow Rate: 80 / 20 = 0.5-0.8 PSI (0.034-0.055 Bar)

Water Volume: 605 L (160 gal)

Weight: 630 kg (1,389 Lb)

Parts List:

01 P06482 (1), 02 P05331 (1), 03 P06483 (1), 04 P05091 (1), 05 P6931ASS16 (1), 06 P05343 (1), 07 P05345 (1), 08 P05524 (2), 09 F4C009B-02ASS17 (1), 10 P00217 (1), 11 P05320 (5), 12 (2), 13 P61726ASS18 (1), 14 P61727ASS18 (1), 15 P05346 (1), 16 P6609ASS16 (1), 17 P05347 (1)

Installation

SET-UP INSTRUCTION IN WINTER

It is important to follow these suggestions if you are setting up the spa during the winter period. This will prevent damage to the PVC material and extend the life of your product drastically.

• If the ambient temperature is below 10°C (50°F), keep the package indoors where the temperature is above 15°C (59°F) for at least 2 hours before inflation. This will make the spa liner more flexible and easier to set up.
• Open the package in the same room where the temperature is above 15°C (59°F), and inflate the spa using the spa heater.
• Position the spa liner outdoors in the desired position, connect the spa heater and fill with water.
• Important: The water temperature used to fill the spa must be above 6°C (42.8°F), otherwise, when you begin to operate the spa heater, the E03 alarm will appear.
• Important: If the Freeze Shield™ system isn't working, alarms will pop up on the spa. Be sure to check the status of your spa if the outdoor temperature is below 6°C (42.8°F). In case of a long-term absence from home when there is a risk of temperatures falling below 6°C (42.8°F), strongly suggest disassembling the spa and storing it following the storage procedure. When you assemble the spa, the automatic warm function will turn on. In this condition, the spa can be used when the temperature is lower than 6°C (42.8°F).

Installation Steps:

1. [Spa cover illustration]
2. [Pump and hose connection illustration]
3. [Power connection illustration]
4. [Inflation process illustration, showing pump and timer]
5. [Liner inflation illustration]
6. [Liner and cover placement illustration]
7. [Hose connection to pump illustration]
8. [Pump attachment to spa illustration]
9. [Internal spa connections illustration]
10. [Internal spa connections illustration]
11. [Final spa setup with pump and heater illustration]

PRCD Test

Follow these steps to test the PRCD plug:

1. Press the TEST button.
2. Press the RESET button.
3. Press the TEST button again.
4. Press the RESET button again.

SPA PUMP EQUIPOTENTIAL BONDING TERMINAL

It is recommended to arrange for a qualified electrician to connect the spa pump to an equipotential bonding terminal using a minimum 2.5mm² solid copper conductor.

When inflating, air will be expelled from the area where the air hose connects to the pump. This is normal.

Important: Do not cover the holes on the base of the inflation hose. This operation will over-inflate the liner and damage the structure.

Do not use an air compressor to inflate the pool.

Do not drag the pool on rough ground as this may cause damage to the pool liner.

Inflation time is for reference only.

Using the Spa

Control Panel Functions:

• A. LOCK/UNLOCK BUTTON: The pump has a 5-minute auto-lock. The light turns on. To lock or unlock the pump, place a finger over the lock/unlock button for 3 seconds.
• B. POWER-SAVING TIMER BUTTON: Designed to help avoid wasting power by setting the time and duration of the heating cycle for the spa. You can enjoy your spa at the desired time without needing to leave the heater on at all times.
• C. HEAT BUTTON: Use this button to activate the heating system. The light above the heat button is red when activated. The light is green when the water is at the set temperature and the heating system is at rest.
• NOTE: If the heating system is activated, the filtration system will automatically start.
• NOTE: After turning off the heating system, the filtration system will continue to operate.
• NOTE: If the spa heater is on when the water temperature is below 6°C (42.8°F), the heating system will warm the water until 10°C (50°F) automatically.
• D. MASSAGE SYSTEM BUTTON: Use this button to activate the massage system, which has a 30-minute auto-shutoff feature. The light above the Massage System Button displays red when activated.
• IMPORTANT: Do not run the Massage system when the cover is attached. Air can accumulate inside the spa and cause irreparable damage to the cover and bodily harm.
• NOTE: Heat and massage systems work together to create a warm massage experience.
• E/G. TEMPERATURE ADJUSTMENT BUTTONS: Pressing the Temperature Increase or Decrease buttons will cause the LED to flash. When flashing, you can adjust to the desired temperature setting. Holding these buttons down will rapidly increase or decrease the values. The new and desired temperature setting will remain on the LED display for 3 seconds to confirm the new value.
• NOTE: The default temperature is 35°C (95°F).
• NOTE: Temperature adjustment ranges from 20°C (68°F) to 40°C (104°F).
• F. ON/OFF BUTTON: Press this button for 2 seconds to activate the control panel buttons and the light turns green. Press this button for 2 seconds to turn off all currently activated functions.
• H. CELSIUS/FAHRENHEIT TOGGLE: The temperature can be displayed in either Fahrenheit or Celsius.
• I. WATER FILTER BUTTON: This button turns the filter pump on and off. The light above the Water Filter Button displays red when activated.

POWER-SAVING TIMER LED:

• Flashing LED: Setting the heating duration. Light is on when the heating function starts to work.
• Flashing LED: Setting the number of hours FROM NOW when the heater will activate. Light is on when the Power-Saving Timer function is set.

NOTE: The WATER HEATER rate may change in the conditions below:

• When the outdoor temperature is below 15°C (59°F).
• If the cover is not in position when the heating function is activated.

NOTE: To display the current water temperature, run the filter system for at least a minute.

The water temperature as tested by an external thermometer may vary from the temperature displayed on the spa panel by as much as approximately 2°C (35.6°F).

WINTER USE INSTRUCTIONS

You can keep the spa on during winter when the temperature is lower than 6°C (42.8°F). The Freeze Shield™ system automatically keeps the water temperature between 6°C (42.8°F) and 10°C (50°F), and it will prevent the water from freezing.

Important: If the water temperature is below 6°C (42.8°F), the spa heater must always be on. In this mode, the Freeze Shield™ system can keep the internal temperature between 6°C (42.8°F) and 10°C (50°F) to prevent damage, such as water freezing in the pipes or the circulation system.

Important: If the Freeze Shield™ system isn’t working, alarms will pop up on the spa. Be sure to check the status of your spa if the outdoor temperature is below 6°C (42.8°F). In case of a long-term absence from home when there is a risk of temperatures falling below 6°C (42.8°F), we strongly suggest disassembling the spa and storing it following the storage procedure.

Any damage as a result of using the spa in these conditions is the responsibility of the customer. Do not use the spa when the ambient temperature reaches -10°C (14°F).

HEATING RESET

When using the Lay-Z-Spa for the first time, or after a long period of inactivity, press the reset button on the pump using a small and thin object.

If the temperature on the control panel (or the water temperature) has not changed 4-5 hours after activation of the heating system, use a thin object to press the RESET BUTTON, and restart the heating system.

IMPORTANT: The heating system will not operate if the outside temperature is above 40°C (104°F) or if the Lay-Z-Spa is under direct sunlight. Under these conditions, wait until a cooler time of day before pressing the RESET BUTTON with a thin object and restarting the heating system.

IMPORTANT

To reach 40°C (104°F), the heating duration required is based on the starting water temperature and ambient temperature. The data below is purely for reference. To display the current water temperature, run the filter system for at least a minute.

• Be sure to cover the spa with the spa cover whenever the heating function is activated. Leaving the spa uncovered will increase the heating duration required.
• When the spa is assembled with water, do not switch off the spa heater if the temperature is lower than 6°C (42.8°F).

Power Specifications:

Power Rate: 220-240V AC, 50Hz, Single Phase 2,050W at 20°C

Massage Tube Power: 800W

Heat Element Power: 2,000W at 20°C

Water Pump Power: 50W

Maintenance

CAUTION: Ensure the pump is unplugged before beginning spa maintenance to avoid risk of injury or death.

Adding Air:

Your spa will require additional air to be added from time to time. Changes in temperature from day to night will change the pressure in the spa and may cause a certain amount of deflation. Please follow the assembly instructions and inflate to the accurate pressure needed.

When you need to use the pump for inflation, block the hoses to prevent water from escaping, then disconnect the pump, screw on the cap (P00217) to avoid water coming out from the air pipe.

[Diagram of pump, cap, and hoses]

Cover Maintenance

The cover shall be cleaned inside and out periodically using a suitable solution that includes adequate disinfection (e.g., 10 mg/l of Free Chlorine).

Filter Cartridge Maintenance

To ensure your spa water stays clean, check and clean your filter cartridges every day following the steps below.

NOTE: We recommend changing your filter cartridges every week or, if the filter cartridges remain soiled and discolored, they should be replaced.

[Diagram of filter set and filter cartridge]

Water Maintenance

Many pollutants in the water settle on surfaces below the water line. These pollutants can cause bacterial, algal, or fungal growth. It is recommended that spas are cleaned as regularly as necessary. After a time, tenacious stains or biofilms may develop on the accessible surfaces below the water line or high concentrations of salts or unwanted reaction by-products may also occur. Depending on hygienic condition, cleanliness, visibility, odor, debris, and stains, it is recommended to change the water completely and clean/disinfect the spa. When emptying the spa, follow the regulations and instructions for draining the water.

Keeping your spa water clean and chemically balanced is necessary. Simply cleaning the filter cartridge is not enough for proper maintenance. We recommend using pool chemicals to maintain water chemistry and chlorine or bromine tablets (do not use granules) with the chemical dispenser.

Water quality will be directly related to frequency of use, number of users, and overall maintenance of the spa. The water should be changed every 3 days if no chemical treatment is performed with the water.

It is highly recommended to use tap water for spa filling to minimize the influence of unwanted content, such as minerals. Barefoot areas and relaxing areas shall be cleaned as well. No cleaning water may flow into the spa or spa water cycle. The dirt and cleaning agents shall be rinsed carefully to drain in the spa surround.

Note: We recommend you take a shower before using your Lay-Z-Spa, as cosmetic products, lotions, and other residues on the skin can quickly degrade water quality. To use the chemical dispenser, follow the instructions below.

Using chemical tablets (not included):

[Diagrams for using chemical tablets]

Important: Do not use granular tablets or throw tablets directly into the water, as the chemical will deposit on the bottom and damage the material and discolor the PVC.

Using chemical liquid (not included):

Important: Add chemical liquid in small doses and in the center of the pool, avoid direct contact of the chemical with the spa surface. Direct contact of the chemical with spa material will damage the material and discolor the surface.

NOTE: Remove the chemical dispenser from the spa when the spa is in use.

IMPORTANT: After performing chemical maintenance and before using the spa, use a test kit (not included) to test the water chemistry. We recommend maintaining your water as below table.

NOTE: Damage resulting from chemical imbalance is not covered by the warranty.

Pool chemicals are potentially toxic and should be handled with care. There are serious health risks from chemical vapors and incorrect labeling and storage of chemical containers. Please consult your local pool supply retailer for more information about chemical maintenance. Pay close attention to the chemical manufacturer's instructions. Spa damage resulting from misuse of chemicals and mismanagement of spa water is not covered by the warranty.

Important: Overuse of chemicals will discolor the printing and all points of the spa material, and in worse cases, damage the structure of the spa liner.

Disassembly and Storage

DRAINING THE SPA

[Diagrams for draining the spa: 1. Connecting drain hose, 2. Removing pump and attaching cap, 3. Drying the spa pool, 4. Removing pump, 5. Attaching stopper caps]

CLEANING THE SPA

Detergent residues and dissolved solids from bathing suits and chemicals may build up on the spa walls. Use soap and water to clean the walls and rinse thoroughly.

NOTE: DO NOT use hard brushes or abrasive cleaners.

Make sure the spa and pump are completely dry. This is essential to extend the life of the spa. We recommend using the pump to blow dry the spa, pump, and pipes. Remove the filter sets and discard the used filter cartridges. Re-attach the two stopper caps onto the spa’s inlet and outlet valves. It is recommended you store the spa in its original package in a warm [above 15°C (59°F)] and dry place.

DEFLATION

Your spa is equipped with a deflation function to remove all the air from inside the chamber to make it easier to pack and store.

[Diagram of screw valve and deflation process]

REPAIR

For PVC part:

If the spa is torn or punctured, use the provided underwater adhesive repair patch.

1. Clean area to be repaired.
2. Carefully peel patch.
3. Press patch over area to be repaired.
4. Wait 30 seconds before inflation.

For Tritech PVC material:

If the spa is torn or punctured, use the provided PVC repair patch and glue (not included) following these steps:

1. Clean and dry area to be repaired.
2. Cut the provided PVC patch to appropriate size.
3. Use glue (not included) to coat one side of the newly cut patch. Make sure the glue is evenly distributed.
4. Wait for 30 seconds and then place the cut patch with glue over the damaged area.
5. Smooth out any bubbles of air that may be trapped underneath, and press firmly for two minutes.
6. The product is once again ready for use. Repeat this process should further leaks occur.
7. Wait 30 minutes before inflation.

Troubleshooting

Bestway strives to provide the most trouble-free spas on the market. If you experience any problems whatsoever, do not hesitate to contact Bestway or your authorized dealer. Here are some helpful tips to help you diagnose and rectify some common sources of trouble.

Error Codes