Bestway Lay-Z-Spa Owner's Manual

Important Safety Instructions

Carefully read, understand, and follow all information in this user manual before installing and using the spa. Always follow ALL instructions.

• The spa must be supplied through an isolating transformer or a residual current device (RCD) with a rated residual operating current not exceeding 30mA.
• Connect the spa to a grounded mains supply socket using a supply cord with a plug and PRCD with a tripping current of 10mA.
• Test the pump before each use according to the pump instructions.
• If the supply cord is damaged, it must be replaced by the manufacturer, service agent, or similarly qualified persons to avoid hazards.
• To reduce the risk of electric shock, do not use extension cords. Use a properly located outlet.
• No part of the appliance should be located above the bath during use.
• Parts containing live parts (except safety extra-low voltage parts not exceeding 12V) must be inaccessible to persons in the spa. Electrical components, except remote controls, must be located or fixed so they cannot fall into the spa.
• The spa must be supplied by an earthed power source.
• The power source on the wall should be more than 4m away from the pool.
• Warning: Always keep the plug dry. Plugging in with a wet plug is forbidden.
• The plug must be directly connected to a socket-outlet of the fixed electrical installation.
• Ensure the plug is accessible after installation.
• Caution: To avoid hazards from inadvertent resetting of the thermal cut-out, do not supply the appliance through an external switching device (like a timer) or a circuit switched on/off by the utility.
• After 3-5 years of use, contact a qualified maintenance technician for safety and performance checks of main components (heating element, air blower motor, non-return valves).
• TO AVOID ELECTRIC SHOCK: Do not use the spa when it is raining, thundering, or lightning.
• Never wear contact lenses in the spa.
• Do not use the spa during chemical maintenance.
• Extension cords cannot be used.
• Do not plug or unplug the appliance with wet hands.
• Always unplug the appliance before cleaning, maintenance, or if left unattended.
• If the spa will not be used for a long time (e.g., winter), disassemble and store it indoors.
• Use only accessories provided or approved by the spa manufacturer.
• Do not place the spa on slippery surfaces and ensure the surface is free of sharp objects before installation.
• Never place electrical supplies or appliances (lights, telephones, radios, televisions) within 2m of the spa.
• Read instructions before using and assembling/reassembling.
• Keep instructions for future reference. If lost, contact the manufacturer or search at www.bestwaycorp.com.
• Warning: A PRCD (Residual Current Protective Device) is incorporated in the power cord. If leakage current exceeds 10mA, it will cut off power. Do not reset it yourself; contact a local service agent.
• This appliance can be used by children aged 8+ and persons with reduced physical, sensory, or mental capabilities if supervised or instructed on safe use and hazards. Children must not play with the appliance.
• Cleaning and user maintenance must be performed by an adult over 18 years old familiar with electric shock risks.
• Water attracts children; always attach a spa cover after each use.
• Do not bury the cord. Locate it to minimize abuse from lawn mowers, hedge trimmers, etc.
• DANGER - Risk of Accidental Drowning (especially for children under 5 years). Prevent unauthorized access by children through adult supervision or safety devices. Ensure children are under constant adult supervision during spa use.
• DANGER - Risk of Injury. Suction fittings are sized for specific pump flow rates. Replace fittings or pump only with compatible parts. Never operate the spa if suction fittings are broken or missing. Never replace a fitting with one rated lower than the original.
• RISK OF INJURY. Never operate the spa if inlet/outlet pipes are broken or missing. Always consult your local Aftersales centre.
• RISK OF ELECTRIC SHOCK. Install at least 2m from all metal surfaces. Never operate electrical appliances while in the spa or when wet.
• During pregnancy, soaking in hot water may cause fetal damage. Limit use to 10 minutes at a time.
• TO REDUCE THE RISK OF INJURY:
  • Water temperature should never exceed 40°C (104°F). 38°C-40°C (100°F-104°F) is safe for healthy adults. Lower temperatures are recommended for children or longer use.
  • Pregnant women should limit spa water temperature to 38°C (100°F) due to potential fetal damage.
  • Measure water temperature with an accurate thermometer before entering.
  • Alcohol, drugs, or medication use before or during spa use may lead to unconsciousness and drowning.
  • Obese persons or those with heart disease, high/low blood pressure, circulatory problems, or diabetes should consult a physician before use.
  • Persons using medication should consult a physician, as some medications may cause drowsiness or affect heart rate, blood pressure, and circulation.
  • Avoid putting the head underwater at all times.
  • Avoid swallowing spa water.
  • Never pour water hotter than 40°C (104°F) directly into the spa.
  • Alcohol, drugs, or medication use increases the risk of fatal hyperthermia. Hyperthermia symptoms include increased body temperature, dizziness, lethargy, drowsiness, and fainting. Effects include failure to perceive heat, recognize the need to exit, unawareness of hazards, fetal damage, and unconsciousness leading to drowning.
  • Consult a qualified electrician for any questions regarding electric installations.
  • These guidelines cover common risks but not all. Use caution, common sense, and good judgment. Retain this information.
  • Non-Swimmers Safety: Continuous, vigilant supervision by a competent adult is required for weak/non-swimmers. Designate a supervisor each time the spa is used. Weak/non-swimmers should wear personal protection equipment. Remove toys from the spa area when not in use to avoid attracting children.
  • Safety Devices: Use a safety cover or other protection device. Secure doors/windows to prevent unauthorized access. Barriers, covers, and alarms are helpful but not substitutes for supervision.
  • Safety Equipment: Keep rescue equipment (e.g., ring buoy) nearby. Keep a working phone and emergency numbers accessible.
  • Safe Use of the Spa: Encourage all users, especially children, to learn to swim. Learn and refresh Basic Life Support (CPR). Instruct all users on emergency procedures. Never dive into shallow water. Do not use the spa under the influence of alcohol or medication. Remove covers completely before entering. Advise occupants on water treatment and hygiene. Store chemicals out of reach of children. Use provided signage. Store removable ladders safely.
  • CONSULT YOUR PHYSICIAN FOR RECOMMENDATIONS.
  • CAUTION: Do not unfold/inflate if ambient temperature is below 15°C (59°F). Inflate indoors first. If outdoor temperature is below 6°C (42.8°F), the spa heater must always be on. The Freeze Shield™ system maintains water between 6°C (42.8°F) and 10°C (50°F) to prevent freezing damage.
  • If Freeze Shield™ is not working, alarms will appear. Check spa status if outdoor temperature is below 6°C (42.8°F). For long-term absence during risk of freezing temperatures, disassemble and store the spa.
  • Any damage from using the spa in freezing conditions is the customer's responsibility. Do not use the spa if ambient temperature reaches -10°C (14°F).

Pre-Setup Check List

Please examine equipment before use. Notify Bestway customer service of any damaged or missing parts at the time of purchase. Verify that the equipment components represent the models you intended to purchase. Refer to the diagrams for part identification.

Model Specifications Overview:

• Miami AirJet S100102 (60001): 1.80m x 66cm / 71" x 26", Capacity: 2-4 people, Heating Rate: 1.5-2°C/h (3-4°F/h), Water Flow: 1,325 L/h (350 gal/h), Max Air/Water Flow: 0.8 PSI (0.055 Bar), Water Capacity: 669 L (177 gal), Filled Weight: 696 kg (1,534 Lb).
• Cancun AirJet S100102 (60003): 1.80m x 66cm / 71" x 26", Capacity: 2-4 people, Heating Rate: 1.5-2°C/h (3-4°F/h), Water Flow: 1,325 L/h (350 gal/h), Max Air/Water Flow: 0.8 PSI (0.055 Bar), Water Capacity: 669 L (177 gal), Filled Weight: 696 kg (1,534 Lb).
• Bahamas AirJet S100102 (60005): 1.80m x 66cm / 71" x 26", Capacity: 2-4 people, Heating Rate: 1.5-2°C/h (3-4°F/h), Water Flow: 1,325 L/h (350 gal/h), Max Air/Water Flow: 0.8 PSI (0.055 Bar), Water Capacity: 669 L (177 gal), Filled Weight: 696 kg (1,534 Lb).
• Tahiti AirJet S100102 (60007): 1.80m x 66cm / 71" x 26", Capacity: 2-4 people, Heating Rate: 1.5-2°C/h (3-4°F/h), Water Flow: 1,325 L/h (350 gal/h), Max Air/Water Flow: 0.8 PSI (0.055 Bar), Water Capacity: 669 L (177 gal), Filled Weight: 696 kg (1,534 Lb).
• Bali AirJet S100102 (60009): 1.80m x 66cm / 71" x 26", Capacity: 2-4 people, Heating Rate: 1.5-2°C/h (3-4°F/h), Water Flow: 1,325 L/h (350 gal/h), Max Air/Water Flow: 0.8 PSI (0.055 Bar), Water Capacity: 669 L (177 gal), Filled Weight: 696 kg (1,534 Lb).
• Vegas AirJet S100102 (60011): 1.96m x 61cm / 77" x 24", Capacity: 4-6 people, Heating Rate: 1.5-2°C/h (3-4°F/h), Water Flow: 1,325 L/h (350 gal/h), Max Air/Water Flow: 0.8 PSI (0.055 Bar), Water Capacity: 775 L (205 gal), Filled Weight: 744 kg (1,640 Lb).
• Paris AirJet S100102 (60013): 1.96m x 66cm / 77" x 26", Capacity: 4-6 people, Heating Rate: 1.5-2°C/h (3-4°F/h), Water Flow: 1,325 L/h (350 gal/h), Max Air/Water Flow: 0.8 PSI (0.055 Bar), Water Capacity: 806 L (213 gal), Filled Weight: 840 kg (1,851 Lb).
• Ibiza AirJet S100102 (60015): 1.80m x 1.80m x 66cm / 71" x 71" x 26", Capacity: 4-6 people, Heating Rate: 1.5-2°C/h (3-4°F/h), Water Flow: 1,325 L/h (350 gal/h), Max Air/Water Flow: 0.8 PSI (0.055 Bar), Water Capacity: 778 L (205 gal), Filled Weight: 807 kg (1,779 Lb).
• Plam Spring AirJet S100102 (60017): 1.96m x 71cm / 77" x 28", Capacity: 4-6 people, Heating Rate: 1.5-2°C/h (3-4°F/h), Water Flow: 1,325 L/h (350 gal/h), Max Air/Water Flow: 1.2 PSI (0.08 Bar), Water Capacity: 916 L (242 gal), Filled Weight: 954 kg (2,103 Lb).
• Honolulu AirJet S100102 (60019): 1.96m x 71cm / 77" x 28", Capacity: 4-6 people, Heating Rate: 1.5-2°C/h (3-4°F/h), Water Flow: 1,325 L/h (350 gal/h), Max Air/Water Flow: 1.2 PSI (0.08 Bar), Water Capacity: 916 L (242 gal), Filled Weight: 954 kg (2,103 Lb).
• Hawaii AirJet S100102 (60021): 1.80m x 1.80m x 71cm / 71" x 71" x 28", Capacity: 4-6 people, Heating Rate: 1.5-2°C/h (3-4°F/h), Water Flow: 1,325 L/h (350 gal/h), Max Air/Water Flow: 1.2 PSI (0.08 Bar), Water Capacity: 840 L (222 gal), Filled Weight: 879 kg (1,938 Lb).
• St. Moritz AirJet S100102 (60023): 2.16m x 71cm / 85" x 28", Capacity: 5-7 people, Heating Rate: 1-1.5°C/h (2-3°F/h), Water Flow: 1,325 L/h (350 gal/h), Max Air/Water Flow: 1.2 PSI (0.08 Bar), Water Capacity: 1190 L (314 gal), Filled Weight: 1210 kg (2,668 Lb).
• Helsinki AirJet S100102 (60025): 1.80m x 66cm / 71" x 26", Capacity: 5-7 people, Heating Rate: 1-1.5°C/h (2-3°F/h), Water Flow: 1,325 L/h (350 gal/h), Max Air/Water Flow: 7-10 PSI (0.48-0.69 Bar), Water Capacity: 1123 L (297 gal), Filled Weight: 1155 kg (2,548 Lb).
• St. Lucia AirJet S100102 (60037): 1.70m x 66cm / 67" x 26", Capacity: 2-3 people, Heating Rate: 1.5-2°C/h (3-4°F/h), Water Flow: 1,325 L/h (350 gal/h), Max Air/Water Flow: 0.8 PSI (0.055 Bar), Water Capacity: 605 L (160 gal), Filled Weight: 630 kg (1,389 Lb).

Installation

Follow these suggestions for setting up the spa during winter to prevent damage and extend product life.

• If the ambient temperature is below 10°C (50°F), keep the package indoors above 15°C (59°F) for at least 2 hours before inflation to make the liner more flexible.
• Open the package in a room above 15°C (59°F) and inflate the spa using the spa heater.
• Position the spa liner outdoors, connect the spa heater, and fill with water.
• Important: The water used to fill the spa must be above 6°C (42.8°F); otherwise, the E03 alarm will appear when operating the spa heater.
• Important: If the Freeze Shield™ system is not working, alarms will appear. Check the spa status if the outdoor temperature is below 6°C (42.8°F). For long-term absence during freezing temperatures, disassemble and store the spa. When reassembling, the automatic warm function will turn on, allowing use at temperatures lower than 6°C (42.8°F).

PRCD Test:

Before inserting the plug into a power outlet, ensure the outlet's current rating is suitable for the pump. Using an extension lead or multi-plug adapter can cause overheating. The spa is a Class I electrical appliance and must be connected directly to a grounded socket. Use a socket resistant to humidity and high power. Regularly check the plug and socket for damage. If unsure about the electrical supply quality, consult a qualified electrician.

Warning: The PRCD plug must be tested before each use to avoid electric shock. Do not use the pump if the test fails. Visit www.bestwaycorp.com/support for assistance.

Spa Pump Equipotential Bonding Terminal:

It is recommended to arrange for a qualified electrician to connect the spa pump to an equipotential bonding terminal using a minimum 2.5mm² solid copper conductor.

Inflation:

Air may be expelled from the air hose connection point during inflation; this is normal. Do not cover the holes on the base of the inflation hose, as this can over-inflate the liner and damage the structure. Do not use an air compressor. Do not drag the pool on rough ground. Inflation time is for reference only.

Air Valve Check:

Always check the air valve for leaks before inflation. If loose, use the provided wrench to fasten it clockwise, holding the backside of the valve from the inner side of the spa wall. Do not overtighten. Do not adjust the air valve connector when the spa is in use.

Using the Spa

The control panel allows you to manage the spa's functions:

• A. LOCK/UNLOCK BUTTON: Press and hold for 3 seconds to lock or unlock the pump (5-minute auto-lock feature).
• B. POWER-SAVING TIMER BUTTON: Set heating duration and activation time to save power.
• C. HEAT BUTTON: Activates the heating system. The indicator light is red when heating. It turns green when the set temperature is reached. The filtration system starts automatically when heating is activated and continues to run after heating stops. If the spa heater is on below 6°C (42.8°F), it will warm the water to 10°C (50°F) automatically.
• D. MASSAGE SYSTEM BUTTON: Activates the massage system with a 30-minute auto-shutoff. The indicator light is red when activated. Do not run the massage system when the cover is attached, as trapped air can damage the cover.
• E/G. TEMPERATURE ADJUSTMENT BUTTONS: Press to adjust temperature settings. Holding the buttons down increases/decreases values rapidly. The new setting displays for 3 seconds. Default temperature is 35°C (95°F), adjustable from 20°C (68°F) to 40°C (104°F).
• F. ON/OFF BUTTON: Press for 2 seconds to activate control panel buttons (light turns green). Press for 2 seconds to turn off all activated functions.
• H. CELSIUS/FAHRENHEIT TOGGLE: Switch between °C and °F displays.
• I. WATER FILTER BUTTON: Turns the filter pump on and off. The indicator light is red when activated.

Power-Saving Timer LED: Flashing LED indicates setting heating duration; solid light indicates heating function is active. Flashing LED indicates setting activation hours; solid light indicates timer is set.

Water Heater Rate: May change if the outdoor temperature is below 15°C (59°F) or if the cover is not in place during heating.

Water Temperature Display: Run the filter system for at least a minute to display the current water temperature. External thermometer readings may vary by approximately 2°C (35.6°F).

Winter Use Instructions:

The spa can be used in winter. The Freeze Shield™ system keeps water between 6°C (42.8°F) and 10°C (50°F) to prevent freezing. The spa heater must remain on if the water temperature is below 6°C (42.8°F). If the Freeze Shield™ system is not working, check the spa status when outdoor temperatures are below 6°C (42.8°F). For long-term absence, disassemble and store the spa. Damage from freezing conditions is the customer's responsibility. Do not use the spa if the ambient temperature reaches -10°C (14°F).

Heating Reset:

For first-time use or after long inactivity, press the reset button on the pump with a thin object. If the temperature does not change after 4-5 hours of heating, press the RESET BUTTON again and restart the system. The heating system will not operate if the outside temperature is above 40°C (104°F) or if the spa is in direct sunlight. Wait for cooler conditions before resetting.

Heating Duration Reference:

The time to reach 40°C (104°F) depends on starting water and ambient temperatures. Example data:

Always cover the spa when heating is active. Uncovered spas require longer heating times. Do not switch off the spa heater if the temperature is below 6°C (42.8°F) when assembled with water.

Power Specifications: 220-240V AC, 50Hz, Single Phase. Massage Tube Power: 800W. Heat Element Power: 2,000W at 20°C. Water Pump Power: 50W.

Maintenance

CAUTION: Ensure the pump is unplugged before maintenance.

Adding Air:

Add air periodically as temperature changes may cause deflation. Follow assembly instructions for correct pressure. When using the pump for inflation, block hoses to prevent water escape and screw on the cap (P00217) to prevent water loss from the air pipe.

Cover Maintenance:

Clean the cover inside and out periodically with a solution including adequate disinfection (e.g., 10 mg/l of Free Chlorine).

Filter Cartridge Maintenance:

Check and clean filter cartridges daily to keep spa water clean. Replace cartridges weekly or if they become soiled and discolored.

Water Maintenance:

Pollutants can cause bacterial, algal, or fungal growth. Clean the spa regularly. Tenacious stains or biofilms may develop. Change water completely and disinfect as needed. Follow draining instructions. Keep spa water clean and chemically balanced. Use pool chemicals (chlorine or bromine tablets) with the chemical dispenser. Avoid granules.

Water quality depends on usage frequency and maintenance. Change water every 3 days if no chemical treatment is used. Use tap water to minimize mineral influence. Clean barefoot and relaxing areas. Do not let cleaning water enter the spa or its cycle. Rinse cleaning agents carefully to drain around the spa.

Note: Shower before use to remove cosmetic residues that degrade water quality.

Using Chemical Tablets (not included):

Important: Do not use granular tablets or throw tablets directly into the water, as they can damage the material and discolor the PVC.

Using Chemical Liquid (not included):

Important: Add chemical liquid in small doses in the center of the pool, avoiding direct contact with the spa surface, which can cause damage and discoloration.

Note: Remove the chemical dispenser when the spa is in use. Test water chemistry after maintenance and before use. Recommended water balance:

Note: Damage from chemical imbalance is not covered by warranty. Pool chemicals are toxic; handle with care. Consult your local pool supply retailer for chemical maintenance information and follow manufacturer instructions. Misuse of chemicals is not covered by warranty. Overuse of chemicals can discolor the spa material and damage the liner.

Disassembly and Storage

Draining the Spa:

Follow the numbered steps in the diagrams to drain the spa. For Paris and Bali Spas, if steam is found in the air chamber, unscrew the valve and use the provided pipe to blow air into the chamber until dry (may take 25 hours) to prevent mold. For Drop Stitch Spas, follow specific diagrams. Note: Lift the spa when little water remains; handle damage is not covered by warranty. Ensure the spa pool is dry before storage.

Cleaning the Spa:

Detergent residues and dissolved solids can build up. Clean walls with soap and water, rinse thoroughly. Do not use hard brushes or abrasive cleaners.

Deflation:

The spa has a deflation function for easier packing. Use the screw valve or quick inflation/deflation valve as shown in the diagrams.

Repair:

For PVC parts: Clean the area, peel and press the provided underwater repair patch over the puncture. Wait 30 seconds before inflation. For Tritech PVC material: Clean and dry the area. Cut the provided PVC patch to size. Apply glue (not included) evenly to the patch. Wait 30 seconds, then place the patch over the damaged area. Smooth out air bubbles and press firmly for two minutes. The product is ready for use. Repeat if necessary. Wait 30 minutes before inflation.

Disposal:

Dispose of waste electrical products responsibly. Recycle where facilities exist. Check with your local authority or retailer.

Troubleshooting

Bestway provides tips for diagnosing and rectifying common spa issues:

Error Codes

The following table lists common error codes, their causes, and solutions: