Wopet D100 Quick Start Guide
This guide provides step-by-step instructions for setting up and connecting your Wopet D100 device.
Getting Started
Initial Setup: Pull firmly upward to open the lid of the device.
Tip: Please plug in the power supply. If the indicator light is green, the device is in a normal state.
Step 1: Install the Wopet App
Install the "Wopet" App on your smartphone. Register an account and then log in.
- Android: Search for "Wopet Smart" on Google Play.
- iPhone: Search for "Wopet" on the App Store.
Step 2: Add Your D100 Device
In the Wopet App, choose the "+" option to add a named D100 device.
Step 3: Select the Correct Device
Ensure you select the correct device type in the app. If you choose the wrong one, the device may not connect successfully.
Step 4: Ensure Proximity for Connection
Place your device, mobile phone, and router as close as possible. The recommended distance between the device and the router is within 10 meters for optimal connection.
Step 5: Turn on Bluetooth
Turn on Bluetooth on your mobile device. You may need to grant permission for new connections.
Step 6: Initiate Pairing Mode
Long-press the "SET" button on the device for approximately 5 seconds. Release the button immediately after hearing a "ding" sound and observing the green light flashing. This indicates the device is in pairing mode (Bluetooth Mode is recommended).
Step 7: Confirm WiFi Password
Enter your WiFi network name and password accurately. Confirm that the WiFi password you entered is correct.
Step 8: Connection Confirmation
The app will show the connection progress. If the connection is successful, it will automatically enter the device operation page. If it fails to connect, try switching to another mode or check the troubleshooting steps.
FAQs
- Troubleshooting Connection Failure (Default Bluetooth Mode):
- Check if the device is plugged in and the indicator light is green. If powered only by battery, WiFi may be unusable.
- Ensure the green light flashes after long-pressing the SET key before proceeding.
- Verify strong WiFi signal strength and consider resetting your router. Keep the feeder and router within 10m.
- Try switching between AP mode and scan mode.
- Re-download the app and register a new email account if issues persist.
- Check for LAN restrictions with your router manufacturer.
- How to toss a treat in the app: Press and hold the treat icon in the middle of the screen for 2 seconds to toss a treat.
- Device not tossing treats or tossing unevenly:
- Ensure the treat size is between 6-15mm and clear any food debris from the food outlet.
- Try manual feeding to check if the motor is functioning correctly and clean out all food.
- For larger treats, sensors may better detect them, resulting in a single toss.
- Cannot get push notifications:
- Ensure the message reminder button in the app is enabled.
- Verify the app has the necessary notification permissions in your phone's settings.
- Push notifications are not received when the device is offline or powered only by battery.
- Device unresponsive to spin button: Try exiting and re-logging into the app, or refresh the app's home page.
- APP shows "The request timed out": This may be due to a weak WiFi signal. Move the device closer to the router, reset the feeder to factory settings, or provide your registered account and firmware version for support.
- How much food can the device hold: The device can hold approximately 1.5 cups of food.
If connection fails, please contact Wopet after-sales support with your order number, registered app account, and details about the connection failure.
