Pioneer WIFI Pet Feeder

Product Specification

Assembly Guidelines

1 Assemble Bowl as Shown in the Picture

The diagram shows the pet feeder with labels pointing to: 7L Large capacity, Lid lock, Mic, Camera, Food outlet, Set button, Food tray.

2 Plug in the Power Adapter

The indicator light on the feeder shows green when plugged in. A close-up shows the green indicator light and the power adapter port. Note: It is hugely important to plug in the power adaptor for the device so that it can connect to WIFI successfully.

3 Install Batteries in the Battery Compartment

The underside of the feeder is shown, with the battery compartment open, revealing slots for batteries. Note: Battery power supply is only in case of power outage or WIFI failure, the schedule you set will continue to work.

App Installation

Note: The feeder cannot work without WIFI.

Download the app by scanning the QR code. For Android, search "WOpet Smart" in Google Play. For iOS, search "WOpet" in the App Store.

App Usage

Step 1 Add the Feeder

Install and open the "WOpet" App, then register an account and log in. Note: Each device can be attached to only one account at a time, but each account can have three devices connected.

Choose the [+] option to add a named FV01 Plus device. Note: Make sure your phone is connected to WIFI with favorable network speeds.

Step 2 Access the WLAN Network

Click "next" until you reach this page. Hold the [SET] button, then release it until the device makes a "Ding" sound, which means the machine has already been reset.

Note: Watch and wait for the indicator to slowly blink green before selecting the connection mode in the next step (Wait at least 5S).

Step 3 WLAN Connection Modes

Step 3.1 Bluetooth Mode-Recommended

Choose the "Bluetooth Mode". Enter the next step and there will be a pop-up prompt. Then turn on Bluetooth as described.

The app will automatically access WIFI on your phone; just enter the correct password. Finally, click the "confirm" option, and it will establish the connection.

Note: If the Bluetooth mode fails, read the another mode guides on page 13 and page 14.

App Interface Function Introduction

The app interface shows options for: Edit feeding schedule, Scheduled meal, Feeding history, Basic settings (includes pet's profile picture, age, weight, and remove the blinding etc), Automatic feeding, and Camera interface.

APP Setting Guideline

Step 1 Camera Function

Click the [camera] option. On this page, you can take a photo or video of your cute pet.

These pictures and videos are saved in the [gallery] and [cloud] options. Voice interaction with your pet can be done using the [microphone] and [speaker] options.

Step 2 Setting Meals

Click the "feeding setting" to set up to 6 meals a day. When selecting one of these six, you can set the feeding time, portion, and voice options. The schedule you set will show on the page after returning.

Note: 1 portion is about 10g, and the maximum is 20 portions.

Switching Different Mode

STEP 1 Scan Mode

Follow the instructions until you arrive at this page. Hold the [SET] button, then release it until the device makes a "Ding" sound, waiting for the indicator to slowly blink green, and then select a "mode".

Enter the next step and type the corresponding password to reveal the QR code. Aim the camera towards the device until it makes a "DI" sound, and wait for the connection to finish.

STEP 2 Ap Mode

Enter the next step and type the corresponding password, then open your phone's "WLAN" setting page; find and connect to the WIFI with the name starting with "Wopet". Finally, go back to the app.

Note: The app function guides are on pages 10 to 12.

Feeder Cleaning

• Unplug feeder and remove the batteries.
• Disassemble the food bucket and tray.
• Clean with a soft cloth.

Warning: The base unit should not be submerged in water at any time, as this will damage the electronic components and void the warranty.

For indoor-use only.

FAQs

Troubleshooting Table

Questions and Answers

Q: What should I do if the feeder fails to access to WLAN network?

• A: Check whether the feeder's red light is off; the green light is always on.
• B: Check that the feeder is connected to the same WIFI as your phone.
• C: Check whether the router has reached the limit of machine connections.
• D: Check whether you didn't authorize the APP the right to use your location.

Q: How do I re-connect the device to the network quickly after it is disconnected?

• A: Exit the APP, run it again, and click the "refresh" button on machine.

Q: What if the cellphone didn't send the feeding record notification?

• A: The feeder is offline.
• B: The feeder is only powered by batteries.
• C: Your phone is in power-saving mode.

Q: How do I open or turn off the phone notifications?

(Instructions for managing phone notifications are not detailed in the provided text.)

Q: Why is there a 5-minute error between the time setting and time dispensing?

• A: It takes about 5 minutes for the data to be uploaded to the server and identified.

Q: APP updating

• A: For better user experience, please update regularly. In addition, this ensures the stability of the device.

Any more questions, please email the support team: support@wopet.com

Important Notes

• Require THREE D size batteries, alkaline batteries only (Batteries NOT included).
• The estimated life of one set of batteries is one year.
• Keep fingers and hands away from food wheel.
• Always turn the feeder off before cleaning.
• Check the low battery light frequently to ensure the feeder has power.
• Check the level of food frequently to be sure the feeder is dispensing properly.

FCC Warnings

• Changes or modifications to this unit are not expressly approved. Non-compliance could void the user's authority to operate the equipment.

Notes:

• This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
• This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. There is no guarantee that interference will not occur with any particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the distance between the equipment and receiver.
• Connect the equipment into an outlet on a different circuit from that to which the receiver is currently connected.
• Consult the dealer or an experienced radio / TV technician for help. Shielded interface cables must be used with the equipment in order to comply with the limits for a digital device pursuant to Subpart B of Part 15 of FCC Rules. Specifications and designs are subject to change without any notice or obligation on the part of the manufacturer.

Warranty Information

1 NON-TRANSFERRABLE LIMITED WARRANTY

• To provide customers with a quality shopping and user experience, WOpet guarantees to replace, issue a refund, or provide acceptable solutions for any defective products (as the customers prefer) from the date of purchase up to 2 years.
• Proof of purchase (order number or receipt) must be provided when making a claim to the customer support center.
• Warranty registration may be requested within a month since the date of purchase by sending your order number to support@wopet.com.
• The warranty is not transferable. WOpet provides warranty services only to buyers who purchased from its Amazon store and official website store and possess proof of purchase, not to any other purchaser or subsequent owner.
• Price matching policy is not applicable. No price difference will be refunded.
• Sellers are the responsible party. Amazon allows different sellers to sell the same product, so please confirm the seller by checking the order details before contacting WOpet.

2 WHAT IS COVERED

• Receiving defective or used (proof needed) products;
• Receiving with missing parts;
• Item is defective under proper use.

3 WHAT IS NOT COVERED

• Purchase from non-Amazon channels / non-WOpet official website store/other physical stores;
• Gift without proof of purchase;
• Tampering/abnormal use/accidental damage;
• Replacements and parts;
• Installation fee/labor fee;

4 MAKING A CLAIM

• If you have any problems when using WOpet products, please send an email to support@wopet.com.
• 30 days free Return & Replacement.
• Standard Warranty: 1-Year product Warranty.
• 2-Year Warranty Application: Please scan the QR code to finish the registration form on the official website to get 2-Year warranty in total.

Note: Please finish the form within 30 days after you received the items.

Have a Question?

Steps to Contact Support:

1. Find your order

• Navigate to 'Your Order'
• 'Buy Again'
• 'Your Wish List'
• 'Your Account'
• 'Shop by Department'

2. Click "View order details"

• From 'Your Orders', select 'Product link', 'Buy it again', 'Write a product review', or 'View order details'.

3. Click the Seller name

• View order details: Order#, Order Total, Shipped (Product link), Qty: 1, Sold By: Seller.

4. Click "Ask a question"

• Under the BRAND section, click 'Ask a question'.