Upholstered Furniture: Armchairs & Sofas
About IKEA Upholstered Furniture
Daily life at home places high demands on upholstered furniture. IKEA sofas and armchairs are thoroughly tested to ensure they meet our strict quality and safety standards as well as the high standard for home use.
Guarantees Offered:
- Includes 25 Year Guarantee
- Includes 10 Year Guarantee
- Includes 2 Year Guarantee
For selected items, we provide a 25-year guarantee on material and workmanship defects for frames, seats, and back cushions of sofas. We provide a 10-year guarantee on material and workmanship defects for frames, seats, and back cushions of sofas and armchairs. We provide a 2-year guarantee on material and workmanship defects for the frame, seat, and back cushion of the electric armchair element.
Warranty Conditions
The provided guarantee applies to purchases at IKEA in Germany. The respective warranty period begins on the date of purchase and is ten (10) or twenty-five (25) years. As proof of purchase, the original receipt or invoice must be kept and presented when claiming the guarantee. This guarantee is valid only for the original purchaser of the new IKEA product. It is non-transferable. Furthermore, the guarantee does not apply to purchases from the Second Chance market.
This guarantee applies to home use of armchairs and sofas and covers material and workmanship defects on all:
- Frames
- Seats and back cushions
in the designated combination.
Products Covered by 25-Year Guarantee:
- STOCKHOLM 3-seater sofa
- STOCKHOLM 2025 Sofa
Products Covered by 2-Year Guarantee:
- FAMMARP electric armchair element
Products Covered by 10-Year Guarantee:
- ANGERSBY Sofaserie
- ÄLEBY Drehsessel und Hocker
- ÄLVDALEN Bettsofa
- ÄPPLARYD Polsterserie
- ÅRSUNDA Sessel
- ÅTERLÖGA Hocker
- BACKSÄLEN Polsterserie
- BÄRSLÖV Bettsofa
- BINGSTA Sessel
- BRUKSVARA Bettsofa
- DYVLINGE Drehsessel
- EKENÄSET Sessel
- EKERÖ Sessel
- EKHOLMA Polsterserie
- EKOLSUND Ruhesessel
- EKTORP Polsterserie
- ESKILSTUNA Polsterserie
- ESSEBODA Polsterserie
- FAMMARP Polsterserie
- FRIDHULT Bettsofa
- FRIHETEN Polsterserie
- FRÖSET Sessel
- FULLÖSA Sessel
- GÄVLE Sessel
- GISTAD Ruhesessel
- GLOSTAD Polsterserie
- GRÄLVIKEN Bettsofa
- GRILLSTORP Polsterserie
- GRUNNARP Bettsofa
- HAMMARN Bettsofa
- HAVBERG Drehsessel und Hocker
- HERRÅKRA Sessel
- HOLMSUND Polsterserie
- HYLTARP Polsterserie
- JÄTTEBO Polsterserie
- KIVIK Polsterserie
- KLIPPAN Sofa
- LANDSKRONA Polsterserie
- LÅNGARYD Polsterserie
- LILLEHEM Polsterserie
- LINANÄS Polsterserie
- LINDÅKRA Bettsofa
- LINNEBÄCK Sessel
- LYCKSELE Polsterserie
- MUREN Ruhesessel
- NYHAMN Polsterserie
- ODENSLUNDA Sofa
- ÖNNNESTAD Sessel
- OSKARSHAMN Polsterserie
- PÄRUP Polsterserie
- PERSBOL Sessel
- POÄNG Sessel- und Hockergestell
- RÅDVIKEN Sessel
- REMSTA Sessel
- ROCKSJÖN Polsterserie
- SJÄLSÖ Sessel
- SKÅLBODA Sesselgestell
- SKÖNABÄCK Bettsofa
- SLATORP Sofa
- SMEDSTORP Polsterserie
- SÖDERHAMN Polsterserie
- SÖRVALLEN Polsterserie
- SOTENÄS Sessel
- STRANDMON Polsterserie
- TULLSTA Sessel
- VEDBO Sessel
- VIMLE Polsterserie
- VINLIDEN Polsterserie
- VISKAFORS Polsterserie
- VRETSTORP Polsterserie
Products Not Covered by Guarantee
- Fabric covers
- Leather covers
- Coated covers
- POÄNG and ÅRSUNDA, ÖNNNESTAD cushions
- POÄNG children's armchair
- STRANDMON children's armchair
In Case of a Warranty Claim
How is the problem resolved?
Within a reasonable period after notification of the defect, IKEA will inspect the product and take the following steps if a warranty claim is valid: IKEA will have the defective product repaired or rectified, or replaced with an identical or comparable product (replacement delivery). IKEA will cover the costs for repair, spare parts, disassembly if applicable, return of the defective or replaced product and delivery, as well as assembly of the rectified or delivered product, and any associated labor and travel costs of the assembly company. Replaced parts become the property of IKEA.
If the product is no longer carried by IKEA, IKEA will offer a comparable replacement product in terms of quality and price. If a comparable product is no longer available in the IKEA assortment, IKEA will provide fair compensation.
What does this guarantee not cover?
- Products that have been incorrectly assembled, misused, altered, or cleaned with incorrect cleaning methods or agents.
- Individual parts, but only complete, correctly assembled combinations from the same series. Example: An EKTORP frame with seat and back cushions must only be used with an EKTORP cover of the corresponding size.
- Normal wear and tear, cuts, scratches, or damage caused by impacts or accidents.
- Product placed outdoors or in an environment with high humidity.
- Damage caused intentionally or negligently.
Product Testing
Our sofas and armchairs are thoroughly tested. At IKEA, we test all our sofas and armchairs to ensure they are truly durable and long-lasting. For furniture with long guarantees, we are particularly rigorous. For example, we apply a weight of 100 kg to the seat surface 50,000 times and 30 kg to the backrest just as often. This way, we can be sure that the frames maintain their stability and the upholstery retains its elasticity and comfort. Our guarantees confirm that our sofas and armchairs can be used frequently and for a long time – our promise.
Care Instructions
General Care
Cushions must be regularly plumped up (at least once a month) to maintain their comfort. Additionally, cushions that are used more frequently should be swapped with those used less often.
After two weeks of use, please retighten the screws on the legs and repeat this process at regular intervals.
Washable Covers
- Follow care instructions.
- Iron while slightly damp after washing.
- Re-cover the frame while the cover is still slightly damp. This makes it easier to fit and helps it quickly regain its correct shape. Please note! It is still important that the cover is not too damp when it is pulled onto the frame.
Leather Care
- Vacuum regularly with a soft brush attachment.
- Protect leather furniture from direct sunlight and keep at least 30 cm distance from heat sources to prevent drying out.
- Clean thoroughly 1-2 times a year with ABSORB leather care products, available at IKEA.
- Never clean leather with conventional or unsuitable cleaning agents.
- Leather is also sensitive to strong colors, e.g., from red wine or coffee. Therefore, spills should be wiped up immediately.
Note for Stockholm Series
Vacuum the sofa carefully – use a vacuum attachment with a soft brush; wipe the furniture with a slightly damp cloth if necessary. Do not use ABSORB products or other leather care products.
Further information is available in the care instructions included with the product.
Statutory Warranty and Product Liability Claims
Statutory claims for defects regarding rectification, withdrawal, reduction, and damages or compensation, which are free of charge, exist in addition to our guarantees and are not limited by them. Claims under product liability law also remain unaffected.
Proof of Purchase and Contact Information
Please keep the original receipt or invoice! To claim the guarantee, the original receipt or invoice serves as proof of purchase.
How to reach us if you need service: Contact your nearest IKEA store. You can find the address at IKEA.de/Standorte. If anything is not right or you have questions, please contact us at IKEA.de/Kontakt.
Your contracting partner: IKEA Deutschland GmbH & Co. KG, Am Wandersmann 2–4, 65719 Hofheim-Wallau. Local Court Munich: HRA 67108. General Partner: IKEA Deutschland Verkaufs-GmbH. Local Court Munich: HRB 66738. Managing Director: Walter Kadnar. VAT ID: DE 130504827. IKEA's WEEE registration number is: DE 69061567. How the return of electrical and electronic equipment works can be found at IKEA.de/Service.
Image Description
A child is lying on a white sofa, holding a stuffed animal above their head.
