SKYTTA Sliding Doors Guarantee Information
years guarantee
IKEA
Introduction
Everyday life at home puts high demands on wardrobes. SKYTTA sliding doors endure rigorous tests to meet our strict standards for quality, strength and durability. The SKYTTA sliding doors are tested under the highest standards in domestic applications. This means IKEA can offer a 10-year guarantee that covers SKYTTA sliding doors marked with the logo, against defects in materials and workmanship. This guarantee is subject to the terms and conditions stated in this document.
Our SKYTTA sliding doors come with a 10-year guarantee.
Guarantee Validity
The guarantee for SKYTTA sliding doors remains in force for ten (10) years and is valid from the date of purchase. The original purchase receipt is required as proof of purchase.
What is Covered Under This Guarantee?
This guarantee applies to domestic use and covers defects in material and workmanship in the following components of the SKYTTA sliding doors:
- Door frames
- Door panels
- Rails
- Cover panel
- Ceiling height reducer
- Stop bar
- Fittings
Products and Parts Not Covered Under This Guarantee
The floor rail tapes in place to the floor. The guarantee does not cover any marks or damages left on the surface when taken off.
What will IKEA do to Correct the Problem?
IKEA will examine the product and decide, at its sole discretion, if it is covered under this guarantee. If considered covered, IKEA, through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product. If it is covered by this guarantee, IKEA will pay the costs of repairs, spare parts, labour, and travel for repair staff that IKEA incurs, provided that the product is accessible for repair without special expenditure. This does not apply to any repair work not authorized by IKEA. Replaced parts become the property of IKEA.
If the item is no longer sold by IKEA, IKEA will provide an appropriate replacement. IKEA determines, at its sole discretion, what constitutes an appropriate replacement.
What is Not Covered Under This Guarantee?
- Products that have been stored or installed incorrectly, used inappropriately, abused, misused, altered, or cleaned with wrong cleaning methods or cleaning products.
- Product alterations not described in the Assembly Instruction.
- Normal wear and tear, cuts, scratches, or damage caused by impacts or accidents.
- Products placed outdoors or in a humid environment (e.g., bathroom).
- Consequential or incidental damages.
Care Instructions
Assemble according to the assembly instruction and secure the sliding doors by fixing them to the ceiling and floor. Different ceiling materials require different types of fittings. If uncertain, contact a local hardware specialist.
Clean the floor rail and door wheels regularly to ensure doors are easy to open and close, and to avoid damaging the wheels. Wipe clean with a cloth damped in mild cleaner, then wipe clean with a dry cloth.
How Country, Provincial, and State Law Applies
This guarantee gives you specific legal rights, and is in addition to your statutory legal rights.
How to Reach Us If You Need Assistance
Contact IKEA at the store near you or visit IKEA.nl/klantenservice.
Save the Receipt
It is your proof of purchase and required for the guarantee to apply. If anything happens, or if you're not satisfied, contact IKEA at IKEA.nl/klantenservice.
