Veise Installation Manual
Model No. VE017
Tutorial Video
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Content
Installation Overview
The installation overview diagram shows the various components of the smart lock system, including the Exterior Assembly, Interior Assembly, Battery Cover, Mounting Plate, Latch, Strike, Mechanical Key, Reinforcement Plate, and associated screws and collars. Labels indicate the part names and their typical quantities.
Parts List
- A Mechanical Key x2
- B Exterior Assembly x1
- C Latch x1
- D Strike x1
- D-1 Reinforcement Plate x1 (Optional)
- E Mounting Plate x1
- F Exterior Assembly Screw x1 (Optional)
- G Interior Assembly x1
- H Battery Cover x1
- I Strike Screws x2
- J Latch Screws x2
- K Mounting Plate Screws x2
- L Interior Assembly Screws x3
- M Reset Tool x1
- N Drive-In Collar x1 (Optional)
- User Card x2
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Installation Guide
Step 1: Prepare the Door & Check Dimensions
Ensure your door meets the following specifications:
- Door Hole Diameter: 1-1/2" or 2-1/8" (38mm or 54mm)
- Door Edge Hole Diameter: 1" (25mm)
- Backset: 2-3/8" or 2-3/4" (60mm or 70mm)
- Door Thickness: 1-3/8" to 2" (35mm to 50mm)
Note: Make sure the door frame is aligned with the door and there are no obstructions stuck in the door frame.
Optional: Instructions for doors with 1-1/2" (38mm) holes:
- Test Latch Hole Extension: Temporarily install the Latch bolt. If the Latch bolt is stuck, you need to extend the Latch hole. Extend the Latch hole at least 13/64" (5mm) deep by using a 1" (25.4mm) Drill Bit for Wood.
- Test Latch Hole Functionality: Temporarily install the Latch bolt. Rotate it with a screwdriver to test if it extends and retracts properly. If the Latch bolt is stuck, remove the Latch bolt and chisel out a small channel at the top of the hole to give the Cam room to rotate.
Step 2: Install the Latch & Strike
- Confirm Backset and Adjust Latch: Hold the Latch in front of the door hole, flush the Latch against the door edge. Check if the slot hole is centered in the door hole. If centered, no adjustment is needed (✔️ YES). If not centered, the slot hole is NOT centered (❌ NO). Rotate and pull the Latch as shown to extend the Latch.
- Install the Latch: Follow the diagrams for installing the latch, considering whether the door edge was chiseled or not. Use Latch Screws (J).
- Test Latch Bolt: Test if the Latch bolt extends and retracts properly using a screwdriver. Important: Before installation, the Latch bolt should be retracted completely (in the unlocked position).
- Install Strike: Install the Strike (D) on the door frame using Strike Screws (I). Important: Make sure the hole in the door frame is drilled a minimum of 1" (25mm) deep. A Reinforcement Plate (D-1) may be used.
Step 3: Install Exterior Assembly
- Measure Door Hole: Measure the diameter of the hole in the door. If the hole is 2-1/8" (54mm), proceed directly to the next step. If it is 1-1/2" (38mm), remove the spacer on the exterior assembly.
- Route Cable and Insert Torque Blade: Route the cable below the Latch and insert the Torque Blade through the slot in the Latch. Note: Do not put the Mechanical Key in the cylinder during installation.
- Install Mounting Plate: Install the Mounting Plate (E) with the Mounting Plate Screws (K). Ensure the plate is kept parallel to the door edge. Do not overtighten screws.
Step 4: Install Interior Assembly
- Disassemble Battery Cover: Remove the Battery Cover (H).
- Connect Cable: Insert the cable connector to the socket. Push the connector in firmly until it is completely attached. Important: Do not load batteries until the lock is completely installed.
- Attach Interior Assembly: Attach the Interior Assembly (G) to the Mounting Plate (E) and tighten 3 Interior Assembly Screws (L). Note: Be sure not to use the wrong screws, or it may lead to short-circuit and other problems.
- Install Batteries: Insert 4 AA Alkaline batteries and put on the Battery Cover (H).
How to Reset
- Keep the door open and unlocked.
- Remove one battery, then press and hold the Reset Button for 5 seconds using the Reset Tool (M).
- Keep holding the Reset Button and put the battery back, until you hear a long sound of beep and the Latch bolt extends out automatically.
Settings and Factory Defaults:
| Setting | Factory Default |
|---|---|
| Master Code | 12345678 |
| Auto Lock | Disabled |
| Silent Mode | Disabled |
| Wrong Entry Limit | 10 times |
| Shutdown Time | 3 mins |
| Vacation Mode | Disabled |
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Troubleshooting
The Latch bolt keeps going in and out.
Disassemble and reinstall the lock by following the installation tips:
- Please do not insert the Mechanical Key in the lock cylinder before or during installation.
- Keep the Latch fully retracted and the Torque Blade horizontal.
- Please make sure to route the cable below the Latch.
- The Exterior and Interior Assembly should be installed parallel to the door edge.
I cannot remove my key unless it is in the locked position.
Uninstall the Interior and Exterior Assemblies. Before re-installation, please follow these guidelines:
- Make sure the Latch bolt is in the retracted position.
- Do not insert the Mechanical Key in the lock cylinder before or during installation.
- Make sure the Torque Blade is inserted horizontally.
Fail to reset.
- The battery is low if the battery indicator light keeps flashing. Please replace it with 4 new batteries (Alkaline batteries only).
- Please refer to the "How to Reset" section and perform a resetting again.
How to lock manually on the Keypad from outside?
- Touch once.
- Press and hold any button for 2 seconds.
- Use your Fingerprint.
The Latch bolt won't be extended out completely after installation.
Please review if the Exterior Assembly is aligned with the door parallelly. The Exterior Assembly should not be at a crooked angle.
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FCC Caution
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
IC Warning
This device complies with Industry Canada's licence-exempt RSSs. Operation is subject to the following two conditions:
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
Cet appareil est conforme aux CNR exemptes de licence d'Industrie Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) Ce dispositif ne peut causer d'interférences ; et (2) Ce dispositif doit accepter toute interférence, y compris les interférences qui peuvent causer un mauvais fonctionnement de l'appareil. Ce matériel est complété par une exposition de rayonnements IC pour un environnement naturel. Ce matériel doit être installé et se faire avec une distance minimale de 20cm entre les radiateurs et les autres.
Information & Safety Warnings
- Protect your User Codes and Master Code.
- Restrict access to your lock's Interior Assembly and routinely check your settings to ensure they have not been altered without your knowledge.
- Do not use an electric screwdriver during installation.
- This manufacturer advises that no lock can provide complete security by itself.
- This lock may be defeated by forcible or technical means, or evaded by entry elsewhere on the property.
- No lock can substitute for caution, awareness of your environment, and common sense.
- Take care to ensure a long-lasting finish. Please use soft and damp cloth to clean the lockset if you need. Using lacquer thinner, caustic soaps, abrasive cleaners or polishes could damage the coating and result in tarnishing.
- The lock is water-resistant. It can withstand water splashes; however, do not let water and liquids get into the lock.
- Avoid exposure to direct sunlight. Long-term exposure to direct sunlight may damage the lock.
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