Omni E28 RoboVac User Manual

Introduction

1. Omni E28

1.1 Omni RoboVac

This section introduces the Omni E28 RoboVac, a smart robot vacuum designed for automated home cleaning.

1.2 Key Features

• RGB Lighting ?
• DuoSpiral™ Brush System for enhanced cleaning
• CornerRover™ Navigation for efficient edge and corner cleaning
• Precision Dirt Detection (PDC) to focus on dirtier areas
• Wi-Fi Connectivity ? for app control
• Voice Control ?️ compatibility with Alexa, Siri, and Google Assistant

Diagram Description (1.2): Illustrates the Omni E28 RoboVac's cleaning system, highlighting the DuoSpiral main brush, side brushes, and the RGB lighting feature on the top of the unit.

1.3 Omni Station

The Omni Station serves as the charging dock for the RoboVac and also features automatic dust emptying capabilities, reducing manual intervention.

Diagram Description (1.3): Shows the Omni Station, detailing its dustbin compartment, charging contacts, and the port for automatic dust evacuation.

1.4 Omni Station and RoboVac Interaction

This section describes how the Omni E28 RoboVac automatically returns to the Omni Station to charge and to have its dustbin emptied.

Diagram Description (1.4): Depicts the RoboVac docking with the Omni Station, illustrating the charging process and the dust emptying mechanism.

Setup and Operation

2.1 Omni Station Setup

Proper placement of the Omni Station is crucial for optimal performance. Ensure sufficient clearance around the station.

Diagram Description (2.1): Shows the recommended clearances for the Omni Station: 1.6 ft / 0.5 m on the sides and 3.28 ft / 1 m in front. This ensures the RoboVac can dock and undock smoothly, and the station's functions are unimpeded.

The Omni E28 supports MAX suction power for deep cleaning.

2.2 RoboVac Operation

Basic operation of the RoboVac, including starting, stopping, and its interaction with the Omni Station for charging and emptying.

2.3 App Setup

To control your Omni E28, download the eufy app from the App Store ? (for iOS devices) or Google Play ? (for Android devices). Follow the on-screen instructions to create an account and connect your RoboVac.

2.4 Wi-Fi Connection

Detailed steps for connecting the Omni E28 RoboVac to your home Wi-Fi network via the eufy app. This enables remote control and smart features.

Detailed Features

3.1 RoboVac Sensors

3.1.1 Sensor Types

The Omni E28 is equipped with multiple sensors to navigate safely and efficiently:

• Cliff Sensors: Prevent the RoboVac from falling down stairs.
• Collision Sensors: Detect obstacles to avoid impacts.
• Wall Sensors: Help the RoboVac clean along walls and edges.
• Precision Dirt Detection (PDC): Identifies areas with higher concentrations of dirt.

The RoboVac has a low profile, measuring approximately 0.83 inches / 21 mm in height, allowing it to clean under furniture.

Diagram Description (3.1.1): Shows the underside and front of the RoboVac, indicating the locations of cliff sensors, collision sensors, wall sensors, and the PDC sensor.

3.1.2 Precision Dirt Detection (PDC)

The PDC system uses optical sensors to detect areas with more dirt, prompting the RoboVac to spend extra time cleaning those spots for a thorough clean.

3.2 Brush System

The DuoSpiral™ main brush works in conjunction with the side brushes to effectively capture dust, debris, and pet hair from various floor surfaces.

Diagram Description (3.2): Illustrates how to install the DuoSpiral main brush and attach the side brushes to the underside of the RoboVac.

3.3 Filter

The Omni E28 uses a high-efficiency filter (HEPA) to capture fine dust particles and allergens, contributing to cleaner air quality.

3.4 Side Brushes

Side brushes sweep debris from corners and edges towards the main brush for collection.

3.5 Omni Station Functions

3.5.1 Start/Stop

You can manually start or stop cleaning cycles using the eufy app or buttons on the RoboVac itself.

3.5.2 Auto-Empty

After each cleaning session, or when its internal dustbin is full, the RoboVac automatically returns to the Omni Station to empty its contents into the station's larger dustbag.

3.5.3 Charging

The RoboVac automatically navigates back to the Omni Station to recharge its battery when the power level is low or when cleaning is complete.

Maintenance

Regular maintenance ensures your Omni E28 RoboVac operates at peak performance. This includes cleaning the brushes, filters, sensors, and the Omni Station's dustbin and charging contacts.

• Clean the main brush and side brushes weekly.
• Clean or replace the filter monthly.
• Wipe sensors clean with a dry cloth regularly.
• Empty the Omni Station's dustbin when indicated by the app.

Voice Control

The Omni E28 RoboVac integrates with popular voice assistants for hands-free control.

Supported Voice Assistants:

• Amazon Alexa
• Google Assistant
• Siri (via iOS devices)

Example Commands:

• "Alexa, tell eufy to start cleaning."
• "Hey Google, ask eufy to stop vacuuming."
• "Siri, tell eufy to send the RoboVac home."

Diagram Description (5): Displays icons representing Amazon Alexa, Google Assistant, and Siri, indicating compatibility.

Wi-Fi / Bluetooth

Information regarding the Wi-Fi and Bluetooth settings for connecting and controlling the Omni E28 RoboVac.

Troubleshooting

7.1 Omni Station Issues

Problem: Omni Station not emptying dust.

Solution: Ensure the station is powered on, the dustbin is correctly seated, and there are no blockages in the emptying port or RoboVac's dustbin opening.

7.2 RoboVac Issues

Problem: RoboVac not starting.

Solution: Check if the battery is charged, ensure the RoboVac is not stuck, and verify it's correctly placed on the Omni Station.

Problem: RoboVac not charging.

Solution: Clean the charging contacts on both the RoboVac and the Omni Station. Ensure the station is powered and properly connected to an outlet.

Problem: RoboVac not returning to base.

Solution: Ensure the Omni Station is placed according to specifications and has a clear path to the RoboVac. Check for obstructions in the RoboVac's path.

7.3 App Issues

Problem: App not connecting to RoboVac.

Solution: Verify your phone is connected to the same Wi-Fi network as the RoboVac. Restart the app and the RoboVac.

7.4 Wi-Fi Connection Issues

Problem: RoboVac fails to connect to Wi-Fi.

Solution: Ensure your Wi-Fi network is 2.4GHz compatible. Check your Wi-Fi password and router settings. Restart your router and the RoboVac.

Specifications

8.1 RoboVac Specifications

Diagram Description (8.1): Shows the Omni E28 RoboVac with its main dimensions labeled, including height, diameter, and the location of sensors and brushes.

8.2 Omni Station Specifications

Diagram Description (8.2): Displays the Omni Station with its main dimensions labeled, including width, depth, and height, and indicates the dust bag compartment.

8.3 CornerRover™ Navigation

This advanced navigation system allows the RoboVac to efficiently clean corners and edges, ensuring comprehensive coverage.

8.4 DuoSpiral™ Brush System

The dual-spiral brush design enhances debris pickup, effectively tackling dirt and hair on various floor types.

8.5 Auto-Empty Function

The Omni Station automatically empties the RoboVac's dustbin, providing extended cleaning cycles and reducing the frequency of manual emptying.

8.6 Charging Function

The RoboVac automatically returns to the Omni Station for charging, ensuring it's always ready for the next cleaning task.

Product Identification

Model and serial number information can typically be found on a label located on the bottom of the Omni E28 RoboVac and on the Omni Station.

Diagram Description (10): Shows example labels with fields for Model Number, Serial Number, and other product identifiers.

Support and Contact

9. Support

For assistance, troubleshooting, or product inquiries, please contact eufy support:

Email: support@eufy.com

11. Contact Information and Legal

Website: www.eufy.com

Support Portal: https://support.eufy.com/

Customer Service Phone Numbers:

• USA: +1 (800) 994 3056
• UK: +44 (0) 1604 936 200
• EU: +49 (0) 69 9579 7960
• JP: +81 03 4455 7823

Manufacturer: Anker Innovations Limited

Copyright: © 2023 Anker Innovations Limited. All rights reserved.

Legal Notices: Please refer to https://www.eufy.com/uk/psti-related for privacy-related information.

Measurement Conversions:

• 1. 0.5 m = 1.6 ft
• 2. 0.8 m = 2.6 ft
• 3. 2 m = 6.56 ft
• 4. 20 m = 65.6 ft