eufy RoboVac Omni E28 User Manual

1. Product Overview

1.1 Introduction

This manual provides information for the eufy RoboVac Omni E28, a smart robotic vacuum cleaner designed for efficient home cleaning.

1.2 LED Indicators

The RoboVac features LED and RGB indicators to display its status, including power, Wi-Fi connectivity, and operational modes.

1.3 Key Components

The system comprises the Omni RoboVac unit and the OmniStation, which serves as a charging and automatic dust collection hub.

1.4 Product Features

The eufy Omni E28 is a portable deep cleaner, integrating the OmniStation and RoboVac for automated cleaning. It may feature technologies like TMDuoSpiral for enhanced brush performance.

2. RoboVac Operation

2.1 Omni RoboVac

The Omni RoboVac is the core cleaning unit. It navigates autonomously, cleans floors, and returns to the OmniStation for charging and emptying.

Wi-Fi connectivity allows for remote control and smart home integration.

Charging Base Placement: Ensure the OmniStation charging base is placed on a level surface with adequate clearance: at least 1.6 ft (0.5 m) on the sides and 3.28 ft (1 m) in front for optimal operation and return-to-base functionality.

2.2 RoboVac Features

The RoboVac is designed for efficient cleaning, utilizing advanced navigation and suction technologies. Specific features may include different cleaning modes and obstacle avoidance.

2.3 App Setup

To control your RoboVac, download the eufy app from Google Play (Android) or the App Store (iOS). Follow the in-app instructions to set up your device.

Typically, this involves:

• Downloading the eufy app.
• Creating or logging into your eufy account.
• Adding the RoboVac device by tapping the "+" icon.
• Connecting the RoboVac to your home Wi-Fi network.

2.4 Wi-Fi Connection

Connect your eufy RoboVac to your home Wi-Fi network via the eufy app for remote control, scheduling, and firmware updates. Ensure your Wi-Fi network is 2.4GHz compatible.

3. OmniStation

3.1 OmniStation Functions

The OmniStation is the intelligent base for the RoboVac. Its primary functions include:

• Automatic Dust Collection: After cleaning, the RoboVac docks with the OmniStation, which automatically empties the RoboVac's dustbin into its larger internal dust bag.
• Charging: The OmniStation charges the RoboVac, ensuring it's ready for the next cleaning cycle.

3.2 OmniStation Maintenance

Regular cleaning of the OmniStation is recommended to maintain optimal performance. This includes cleaning the docking contacts and the exterior.

3.3 Dust Bag Replacement

When the OmniStation's dust bag is full, it will indicate the need for replacement. Follow the instructions to remove the old bag and insert a new one.

3.4 Cleaning the OmniStation

Wipe the exterior of the OmniStation with a soft, dry cloth. Ensure the charging contacts on both the OmniStation and the RoboVac are clean and free of debris.

3.5 OmniStation Maintenance

Periodically check and clean the OmniStation's sensors and docking area to ensure reliable operation. Refer to specific sections for detailed cleaning procedures for the RoboVac and OmniStation.

4. Voice Control

The eufy RoboVac Omni E28 can be controlled using voice commands through popular smart assistants.

Supported Assistants:

• Google Assistant
• Amazon Alexa
• Siri (for Apple devices)

To enable voice control, link your eufy account to your preferred voice assistant via their respective apps. For example, you can ask Google Assistant or Amazon Alexa to start, stop, or pause cleaning.

For Siri integration, ensure your RoboVac is connected and compatible with Apple HomeKit or similar features.

Example Commands:

• "Hey Google, tell eufy to start cleaning."
• "Alexa, ask eufy to send the RoboVac back to the base."
• "Hey Siri, start the RoboVac."

5. Charging

The Omni RoboVac automatically returns to the OmniStation to charge its battery. Ensure the OmniStation is powered on and properly connected to an electrical outlet.

The LED indicators on the RoboVac will show the charging status.

6. Maintenance

6.1 Cleaning the RoboVac

Regular maintenance of the RoboVac ensures optimal cleaning performance:

• Dustbin: Empty the RoboVac's internal dustbin regularly (if not using auto-empty) or ensure the OmniStation is functioning correctly.
• Main Brush & Side Brushes: Clean the main brush and side brushes to remove tangled hair and debris.
• Filters: Clean or replace the filters as recommended to maintain suction power.
• Sensors: Wipe the cliff sensors and obstacle sensors with a soft, dry cloth.
• Wheels: Clean the wheels to ensure smooth movement.

6.2 Cleaning the OmniStation

Refer to Section 3.4 for cleaning instructions specific to the OmniStation.

7. Troubleshooting

7.1 Common Issues

RoboVac Not Starting: Ensure the RoboVac is charged and the OmniStation is powered on. Check if the power button is pressed correctly.

RoboVac Not Returning to Base: Verify the OmniStation is properly placed with adequate clearance. Ensure the charging contacts on both the RoboVac and OmniStation are clean. Check for obstructions in the RoboVac's path.

Wi-Fi Connectivity Problems: Ensure your Wi-Fi network is 2.4GHz. Restart your router and the RoboVac. Check the eufy app for specific network troubleshooting steps.

7.2 Error Indicators

The RoboVac's LED indicators may display error codes. Consult the eufy app or support website for a detailed list of error codes and their meanings.

7.3 Performance Issues

If suction power is reduced, clean or replace the filters and ensure the dustbin/OmniStation dust bag is not full. Check brushes for tangles.

7.4 Connectivity Problems

If the RoboVac is unresponsive to the app or voice commands, check the Wi-Fi connection and ensure the eufy account is correctly linked.

8. CornerRover

The CornerRover is an accessory designed to enhance cleaning in corners and edges.

8.1 CornerRover Operation

Attach the CornerRover to the designated port on the RoboVac as per instructions. It will activate automatically during cleaning cycles to target specific areas.

8.2 CornerRover Maintenance

Clean the CornerRover brushes and sensors regularly. Refer to specific maintenance guidelines for accessories.

8.3 CornerRover Usage

The CornerRover is designed to complement the main cleaning path of the RoboVac, ensuring thorough coverage of all areas.

8.4 CornerRover Troubleshooting

If the CornerRover is not functioning correctly, ensure it is properly attached and clean. Check for any obstructions or damage.

8.5 Omni Compatibility

The CornerRover is designed to work seamlessly with the Omni RoboVac system.

8.6 Omni System

The Omni system, including the OmniStation and RoboVac, provides a comprehensive automated cleaning solution.

9. Support

For customer support, troubleshooting, and warranty information, please contact eufy:

Email: support@eufy.com

10. Specifications

10.1 Battery

Battery: 5200mAh DC14.6V

10.2 Power Input

Input Voltage: 100-127V ~ 50-60Hz / 220-240V ~ 50-60Hz

10.3 Dimensions and Weight

Refer to the product packaging or eufy website for detailed dimensions and weight specifications.

10.4 Runtime

Up to 180 minutes of cleaning time on a single charge (may vary based on cleaning mode and environment).

11. Warranty and Compliance

For warranty information, please visit the eufy website.

Website: www.eufy.com

Support: https://support.eufy.com

Contact Numbers:

• USA/Canada: +1 (800) 994 3056
• UK: +44 (0) 1604 936 200
• Japan: +81 03 4455 7823

Compliance Information: Visit https://www.eufy.com/uk/psti-related for relevant compliance details.