InSinkErator Instant Hot Water Dispenser

Owner's Manual: Installation, Care & Use

Models: HWT-F1000S, HWT-HP, HWT-00, GN/HC1100, GN/HC2200, GN/HC2215, H/HC3300

Contact: 1.800.558.5700 | www.insinkerator.com

©2014 InSinkErator, a business unit of Emerson Electric Co. All Rights Reserved.

For installation tutorials, visit: http://goo.gl/yYrfOA

Welcome

We are delighted that you have chosen the InSinkErator® Instant Hot Water Dispenser to be a part of your home. This unique appliance will save you time and effort in the kitchen, and you'll enjoy discovering new uses for it each day. Millions of people are now using an InSinkErator Instant Hot Water Dispenser. By following our step-by-step instructions, you'll soon be enjoying the convenience of instant hot water.

What You Should Know Before You Begin

For your satisfaction and safety, read all instructions, cautions, and warnings before installing or using this instant hot water dispenser.

What You Need to Get Started

Equipment Required:

Equipment You May Need:

If using the sprayer hole in your sink for your dispenser, you may need a basin wrench and a 1/8" plug or a 1/4" cap (not supplied) for the faucet spray hose line. See Step 1B.

If you need to cut a mounting hole in your stainless steel sink, you may need a 1 1/4" - 1 1/2" hole saw made for cutting stainless steel or a hole punch. Consult a professional if you are drilling into a surface other than stainless steel.

How to Use This Instruction Manual

Instructions are separated into main sections (numbers) and subsections (capital letters) to allow breaks without affecting installation. Each step includes:

DANGER: A potentially hazardous situation, which, if not avoided, could result in death or serious injury.

WARNING: A potentially hazardous situation, which, if not avoided, may result in minor or moderate injury.

NOTICE: Used to address practices not related to personal injury.

Overview of a Completed Setup

For a tutorial of this installation, visit: http://goo.gl/yYrfOA

NOTICE: Do not plug in the power to the hot water tank until Step 6C. To avoid permanent damage to the product, only operate the tank after it is filled with water.

Components in This Package

The package includes various components depending on the model. Key parts include:

STOP STOP The snap-connect fitting is not included and is required when replacing tanks manufactured prior to January 2006. Call 1-800-558-5700 to order.

If installing BOTH a new faucet and a new tank, skip to page 6.

If Installing Only New Faucet:

  1. Turn off water supply.
  2. Remove tubes from tank: At the tank top, depress the gray release tab into the quick-connect fitting securing the blue or copper 1/4" tube and gently pull the line out. Pull the white 7/16" tube and clear 5/16" tube off their fittings.
  3. Remove existing faucet and continue to page 6.

NOTICE: Property Damage: Unplug tank before disconnecting tubing.

If Installing Only New Tank:

  1. Turn off water supply.
  2. Remove tubes from tank (same procedure as above).
  3. Remove existing tank and continue to page 9.

NOTICE: Property Damage: Do not pinch or break copper tubing. Do not distort the last 1 inch of tubing.

NOTICE: Do not plug in the power to the hot water tank until Step 6C. To avoid permanent damage to the product, only operate the tank after it is filled with water.

Installation

1. Preparation

Clearance Requirements (minimum from center of hole to wall):

  • F-HC1100: 2 5/8"
  • F-GN1100: 3 1/4"
  • F-HC2200: 2 7/8"
  • F-GN2200: 3 1/2"
  • F-HC2215: 2 7/8"
  • F-GN2215: 3 1/2"
  • F-HC3300: 2 1/2"
  • F-H3300: 2 1/2"

Maximum counter thickness is 3".

  • Identify locations for the dispenser faucet, tank, and filter.
  • Check for proper clearance for dispenser handles to be fully opened.
  • Ensure counter is 3" thick or less.
  • Make sure there is a grounded electrical outlet under the sink.

The wall outlet for your dispenser must have continuous power, be fused, and should not be controlled by the same wall switch as the disposer, unless using an InSinkErator SinkTop Switch™.

Tools for Drilling: If you need to drill through the sink or countertop, you may need to rent or purchase appropriate tools.

  • Turn off water supply.
  • If using the sink sprayer hose hole: Remove the nut connecting the sprayer hose at the bottom of the faucet. Using an adjustable wrench, remove the nut connecting the sprayer washer flange in the sprayer hole. Plug the hose opening with either a 1/8" plug or a 1/4" cap (not supplied).

Required Hole Size:

  • F-HC1100: 1 3/8" - 1 1/2"
  • F-GN1100: 1 1/4" - 1 1/2"
  • F-HC2200: 1 3/8" - 1 1/2"
  • F-GN2200: 1 1/4" - 1 1/2"
  • F-HC2215: 1 3/8" - 1 1/2"
  • F-GN2215: 1 1/4" - 1 1/2"
  • F-HC3300: 1 3/8" - 1 1/2"
  • F-H3300: 1 3/8" - 1 1/2"

Consult a professional before drilling into a surface other than stainless steel.

If you don't have a sprayer hole or don't want to use it: Many homeowners replace the soap dispenser with an instant hot water dispenser. If drilling a new hole, use a hole saw for stainless steel or a hole punch.

2. Installing the Faucet (Models 1100/2200/2215)

  1. Unpack dispenser components. On a firm, flat surface, carefully straighten the copper tubing. NOTICE: Property Damage: Do not pinch or break copper tubing. Do not distort the last 1 inch of tubing.
  2. Ensure the black O-ring is properly seated in the base of the dispenser head (the groove on the underside). Use the rubber O-ring for a proper seal.
  3. Feed tubes down through the hole in the sink or countertop until the base rests on the surface. To ease feeding, insert the blue tube with the quick-connect attachment first, then the remaining tubes.
  4. From under the sink, place the semi-circular mounting plate onto the threaded stud. Place the hex nut onto the stud. Ensure the faucet head is at the desired angle. Insert a screwdriver into the hole on the side of the hex tool (creating a "T") and use the tool to tighten the nut and secure the faucet. The mounting plate should encircle all descending tubes and extend beyond the sink hole when tight. An assistant may be needed to hold the dispenser head in place.

2. Installing the Faucet (Model 3300)

  1. Unpack dispenser components. The recommended installation is with the dispenser handle on the right. The unique design allows the handle to be functional on either side; determine preferred placement before installing. NOTICE: Property Damage: Do not pinch or break tubing. Do not distort the last 1 inch of tubing.
  2. Insert the rubber O-ring into the groove on the brass seat. Place the brass seat, O-ring side down, over the hole in the sink or countertop. Wetting the O-ring with water helps hold it in place.
  3. Holding the brass seat in place, feed tubes down through the hole until the base touches the brass seat. To ease feeding, insert the blue tube with the quick-connect attachment first, then the remaining tubes. Rotate the brass seat until the two retaining studs fit into the holes on the faucet base and the base sits firmly on the brass seat.
  4. From under the sink, place the semi-circular mounting plate onto the threaded stud. Place the hex nut onto the stud. Ensure the dispenser handle is on the preferred side and the faucet head is at the desired angle. Insert a screwdriver into the hole on the side of the hex tool (creating a "T") and use the tool to tighten the nut and secure the faucet. The mounting plate should encircle all descending tubes and extend beyond the sink hole when tight.

3. Mounting the Tank

The tank must be mounted level to ensure proper operation.

  1. Select a spot under the sink to mount the tank vertically, within reach of plumbing and electrical connections. The tank should be within 16" or less of faucet water lines and within 30" or less of a standard grounded outlet. NOTICE: Property Damage: Tank must be located within 16" of faucet and within 30" or less of a standard grounded outlet. DO NOT extend plumbing or electrical lines. While holding the tank in place, use a pencil to mark locations for 2 hanging screws.
  2. Leave 1/4" for hanging the tank. Screws provided are for wood studs or cabinets only; use wall anchors (not supplied) for drywall. Pre-drill 1/8" pilot holes at marks. Mount the tank vertically in an area allowing clearance on the underside for drainage. DO NOT overtighten screws. Turn screws into pre-drilled holes, leaving 1/4" exposed. Hang the tank on the screws. Tighten the screws with only a 1/2 turn clockwise.

4. Connecting Faucet to Tank

  1. Without depressing the gray button, place the snap-connect fitting at the end of the blue tube onto the left fitting on the tank, pushing until it clicks into place.
  2. Slip the flexible white 7/16" tube over the barbed steel fitting and slide down approximately 1/2".
  3. Slip the clear 5/16" tube over the smooth plastic fitting and slide down approximately 1/2".
  4. Check for pinched or crimped tubes. Hose clamps are not needed for any of the connections. NOTICE: Property Damage: Pinched or blocked water lines may cause damage to the dispenser tank. Check to make sure tubes are connected properly and are pushed down as far as possible.

5. Installing Filtration System

  1. Screws provided are for wood studs or cabinets only; use wall anchors (not supplied) for drywall. Separate cartridge from filter head. Mark hole locations for filter head and bracket in a spot that allows for filter replacement. Drill 1/8" starter holes and attach bracket to wall with wood screws, turning until snug. CAUTION: Personal Injury: Do not locate filter above an outlet or other electrical device. Install head and bracket so that connections require no stretching, kinking or pinching of tubing.
  2. Insert cartridge into filter head. Top surface of cartridge will become flush with the bottom of filter head when fully engaged.

6. Final Water Connection

  1. Install a T-fitting (not included) onto the cold water supply line. Install a dedicated water control valve with a 1/4" compression fitting. At the end of the white 1/4" tube from the filter or quick-connector, slide the supplied brass nut and ferrule over the tube and then push in the brass tube insert. Insert the white 1/4" tube into the 1/4" compression fitting and tighten. NOTICE: Property Damage: Join remaining tube to cold water supply only.
  2. Turn on water supply. Open hot water faucet to expel trapped air. NOTICE: Property Damage: Tube runs need to form to the cabinet's contours to allow storage space with no sharp bends. Tubes need clean, perpendicular, burr-free cuts to ensure a true fit.
  3. Determine length of tubing required, then cut to length making sure the cut is perpendicular and burr-free. Insert a white 1/4" tube into the inlet side of the filter head until it stops. Press in again to ensure a secure fit. Insert the other white 1/4" tube into the outlet side of the filter head until it stops. Press in again to ensure a secure fit. Insert the copper tubes(s) from the dispenser into the "Y" quick-connector using the plug for hot-only models. Connect the white 1/4" tube from the right outlet on the filter head into the quick-connect fitting until it stops. Press in again to ensure a secure fit. To remove tube(s) or plug from quick-connector, depress the release ring and gently pull away. NOTICE: Property Damage: Do not extend the lines farther than the 16" provided. Ensure tube(s) and "Y" connector are securely fit.
  4. Connect remaining white 1/4" tube to incoming water supply line. (See Step 6.)

It is normal for approximately 2 oz. of water to discharge when the filter is removed.

NOTICE: Property Damage: A standard grounded outlet within 30" of the dispenser is required under the sink. Do not use an extension cord set with the dispenser.

Check all connections to ensure they are tight and that there are no leaks. Plug in instant hot water tank. Water will be cold at first. Allow 12-15 minutes for water to reach target temperature. Gurgling or hissing is normal during the initial heating cycle.

Scalding Hazard: The faucet dispenses near-boiling (212°F) water which can instantly cause scalds or burns. Use care when operating this appliance.

For the F-1000S and F-1000, flush 2.25 gallons through filter before use (approx. 3 minutes). For the F-2000S and F-2000, flush 3 gallons through filter before use (approx. 4 minutes).

Operating Instructions for Indulge™ Modern Faucets

Featuring OptiPush™ hot side activation with automatic shut off and cool side Stay-On™, which keeps the faucet open when dispensing cool water.

  • HC3300: To dispense instant hot water, first press down on the faucet handle and then push the handle backward in the direction of the red indicator on the top of the handle. To dispense cool water, first press down on the faucet handle and then pull the handle forward in the direction of the blue indicator on the handle. (Note: Only applies when handle is mounted on the left side.)
  • H3300: To dispense instant hot water, first press down on the faucet handle and then push the handle backward in the direction of the red indicator on the top of the handle.

If the water coming from the faucet is not hot 15 minutes after the unit has been plugged in, or for other issues related to the operation of your instant hot water dispenser, refer to the "Troubleshooting" section on Page 17.

Important Safety Information

NOTICE: Property Damage: To reduce the risk associated with property damage due to water leakage or flooding, and to ensure optimal performance:

System Requirements (Hot Water Tank, Filtration System and Dispenser):

Additional Consideration when Utilizing Filtration System:

In-Home Full Service Limited Warranty

This warranty is provided by InSinkErator, a business unit of Emerson Electric Co., ("InSinkErator" or "Manufacturer" or "we" or "our" or "us") to the original consumer owner of the InSinkErator product with which this warranty is provided (the "InSinkErator Product"), and any subsequent owner of the residence in which the Product was originally installed ("Customer" or "you" or "your").

InSinkErator warrants to Customer that your InSinkErator Product will be free from defects in materials and workmanship, subject to the exclusions described below, for the "Warranty Period", commencing on the later of: (a) the date your InSinkErator Product is originally installed, (b) the date of purchase, or (c) the date of manufacture as identified by your InSinkErator Product serial number. You will be required to show written documentation supporting (a) or (b). If you are unable to provide documentation supporting either (a) or (b), the Warranty Period commencement date will be determined by Manufacturer, in its sole and absolute discretion, based upon your InSinkErator Product serial number.

What is Covered

This warranty covers defects in materials or workmanship, subject to the exclusions below, in InSinkErator Products used by a consumer Customer for residential use only, and includes all replacement parts and labor costs. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE INSINKERATOR PRODUCT.

What is not Covered

This limited warranty does not extend to and expressly excludes:

In addition to the above exclusions, this warranty does not apply to InSinkErator Products installed in a commercial or industrial application.

No Other Express Warranty Applies

This warranty is the sole and exclusive warranty provided to the Customer identified above. No other express warranty, written or verbal, applies. No employee, agent, dealer, or other person is authorized to alter this limited warranty or make any other warranty on behalf of Manufacturer. The terms of this warranty shall not be modified by the Manufacturer, the original owner, or their respective successors or assigns.

What we will do to Correct Problems

If your InSinkErator Product does not operate in accordance with the documentation provided to you, or you have questions concerning your InSinkErator Product or how to determine when service is needed, please call the toll free InSinkErator AnswerLine at 1 (800) 558-5700, or visit our website at www.insinkerator.com. You may also notify us at: InSinkErator Service Center, 4700 21st Street, Racine, Wisconsin 53406 USA.

The following information must be provided as part of your warranty claim: your name, address, phone number, your InSinkErator Product model and serial number, and if necessary, upon request, written confirmation of either: (a) the date shown on your installation receipt, or (b) the date shown on your purchase receipt.

Manufacturer or its authorized service representative will determine, in its sole and absolute discretion, if your InSinkErator Product is covered under this warranty. You will be given the contact information for your closest authorized InSinkErator Service Center. Please contact your InSinkErator Service Center directly to receive in home warranty repair or replacement service. Only an authorized InSinkErator service representative may provide warranty service. InSinkErator is not responsible for warranty claims arising from work performed on your InSinkErator Product by anyone other than an authorized InSinkErator service representative.

If a covered claim is made during the Warranty Period, Manufacturer will, through its authorized service representative, either repair or replace your InSinkErator Product. Cost of replacement parts or a new InSinkErator Product, and cost of labor for repair or installation of the replacement InSinkErator Product are provided at no cost to you. Repair or replacement shall be determined by Manufacturer or its authorized service representative in their sole discretion. All repair and replacement services will be provided to you at your home. If Manufacturer determines that your InSinkErator Product must be replaced rather than repaired, the warranty on the replacement InSinkErator Product will be limited to the unexpired term remaining in the original Warranty Period.

Limitation of Liability

TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MANUFACTURER OR ITS AUTHORIZED SERVICE REPRESENTATIVES BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING ANY ECONOMIC LOSS, WHETHER RESULTING FROM NONPERFORMANCE, USE, MISUSE OR INABILITY TO USE THE INSINKERATOR PRODUCT OR THE MANUFACTURER'S OR ITS AUTHORIZED SERVICE REPRESENTATIVE'S NEGLIGENCE. MANUFACTURER SHALL NOT BE LIABLE FOR DAMAGES CAUSED BY DELAY IN PERFORMANCE AND IN NO EVENT, REGARDLESS OF THE FORM OF THE CLAIM OR CAUSE OF ACTION (WHETHER BASED IN CONTRACT, INFRINGEMENT, NEGLIGENCE, STRICT LIABILITY, OTHER SORT OR OTHERWISE), SHALL MANUFACTURER'S LIABILITY TO YOU EXCEED THE PRICE PAID BY THE ORIGINAL OWNER FOR THE INSINKERATOR PRODUCT.

The term "consequential damages" shall include, but not be limited to, loss of anticipated profits, business interruption, loss of use or revenue, cost of capital or loss or damage to property or equipment. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

Care and Use

Electric Shock Hazard: To prevent electrical shock, disconnect power before servicing unit. Use only a properly earthed (grounded) and polarized electric outlet.

Adjusting the Thermostat

Factory temperature pre-set is 200°F (93°C) (205°F (96°C) for HWT-HP Tank). To reset the thermostat to 200°F (93°C) (205°F (96°C) for HWT-HP Tank), turn the indicator one notch to the right of vertical. After adjusting, depress the tap handle for 20 seconds for water to re-heat to the new setting.

To adjust water temperature, turn the thermostat dial on the front of the tank clockwise to increase temperature or turn anticlockwise to decrease temperature. Repeat if necessary. All changes should be minimal.

Scalding Hazard: Do not allow water to boil. May result in severe burns.

Seasonal Storage/Drainage

Anytime the steaming hot water tap is not used for extended periods of time, unplug and drain unit. If it is below freezing, you will need to unplug the unit and drain it.

Cleaning the Tap and Tank

Filter Guide and Replacement

Replace filter cartridge when there is an obvious decrease in water flow to the tap or if there is an objectionable taste or odor to the water.

When the inlet and outlet ports have been closed and the filter's internal pressure has been relieved, water (about 2oz; 60ml) will discharge from the vent line.

If the new filter cartridge cannot be inserted, insert the old one and turn until it stops, remove it and then retry the new cartridge.

The disposable filter cartridge MUST be replaced every 6 months, at the rated capacity or sooner if a noticeable reduction in flow rate occurs.

Filter replacement instructions:

Personal Injury:

Filtration Information

The InSinkErator Instant Hot Water Dispenser Filtration System offers two levels of filtration, depending on the filter used:

The system is typically installed (near or beneath a sink) where filtered drinking water is desired, and must be installed, operated and maintained as specified in the installation and use instructions.

NOTICE: To reduce the risk associated with property damage due to water leakage or flooding: Read and follow Use Instructions provided with the original system before installation and use of this product.

To reduce the risk of water leakage or flooding, and to ensure optimal filter performance:

Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

F-1000 Cartridge (included with this system) Chemical & Mechanical Reduction Filter Specifications:

This cartridge provides mechanical and chemical reduction of chlorine taste & odor and particulate class III.

Tested & Certified by NSF International against NSF/ANSI Standard 42 in the following InSinkErator Systems Only: GN1100, HC1100, GN2200, HC2200, GN2215, HC2215, H3300 or HC3300 for the reduction of claims specified on the Performance Data Sheet.

Filter Capacity: 500 gallons, depending on local water conditions. Note that while the testing was performed under standard laboratory conditions, actual performance may vary. Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. For cold water use only. Systems must be installed and operated in accordance with the Manufacturer's recommended procedures and guidelines. See warranty card for warranty. For service and parts, contact your local dealer or InSinkErator® directly at 1-800-558-5700.

Application guidelines/Water Supply Parameters for NSF Testing: Service flow of 0.75 gpm, community or private well water supply, water pressure of 20-120 psi (138-827 kPa), water temperature of 33°F–100°F. Except as noted, all testing performed at pH = 7.5 ± 0.5, Flow: 0.75 gpm, Pressure: 60 psi, Temp: 20°± 3°C.

Refer to the Performance Data Sheet for InSinkErator Filter System Model F-2000S Replacement Cartridge: F-2000.

Contact an authorized InSinkErator service agent for repairs or replacement components. Replacement filters F-1000 and F-2000 can be ordered by calling 800-558-5700, visiting shop.insinkerator.com, or by contacting an authorized InSinkErator reseller.

Troubleshooting

Please read Troubleshooting Guide and/or visit www.insinkerator.com before calling AnswerLine®.

PROBLEM POSSIBLE CAUSE WHAT TO DO
Water and steam spits forcefully from spout without turning on the dispenser faucet. Unit is boiling. May be normal during initial setup. Activate faucet lever to release some water from the tank. Adjust water temperature using dial on tank front. (Remember that at higher altitudes, water boils at lower temperatures.)
Water is not hot. Unit is unplugged.
The electric outlet is inoperative.
Make sure the unit is connected to a properly grounded electric outlet.
Make sure the circuit breaker or fuses are functioning properly.
Check that the outlet is not switched off.
Water is too hot or not hot enough. Thermostat is not adjusted to your needs. Adjust the thermostat slowly, then activate faucet lever for 20 seconds to bring in fresh water to be heated at the new setting. Allow 5-7 minutes for water to reach new temperature.
Water comes out the vent instead of spout. Outlet tube is blocked. Check that outlet tube is not kinked, twisted or pinched. Unscrew spout end piece and clean out any debris.
Water is dripping from the spout/vent intermittently. The expansion chamber isn't draining properly due to low water pressure. Unplug the unit. If the dripping doesn't stop after a few minutes, check the supply valve to ensure that is fully open and there are no obstructions in the water line reducing the pressure below 30 psi (i.e., a poorly mounted saddle valve, a clogged water filter, or a partially opened shut-off valve).
Water is dripping from the spout/vent constantly. Debris in the water line may be in the faucet valve seat causing a slow water leak. Unscrew spout end piece and clean out any debris. Activate faucet lever 7-10 times to flush faucet & lines.
Divided stream. Debris in the end piece. Unscrew spout end piece and clean out any debris.
Water discoloration/rusty appearance. Corrosion of unit. Unplug and drain unit as described in the Seasonal Storage/Drainage Section on page 15 of this manual. If the water discoloration remains after draining and refilling unit, discontinue use and contact an authorized InSinkErator service agent.

Filtration Issues

PROBLEM POSSIBLE CAUSE WHAT TO DO
Water taste or odor. Filter needs to be flushed out.
Life of filter has expired.
Activate the faucet lever and run until the water is cold. If there is no change, replace filter cartridge.
New filter leaks or doesn't fit. Head and bracket not fully rotated.
Filter O-ring breach.
Remove, inspect, reinstall filter cartridge.
Remove new filter, replace with old filter. Check operation. If OK, reinstall new filter and recheck operation.
No water flow or low water flow. Life of filter has expired. Replace filter cartridge. See page 15.

If you are still experiencing trouble call the AnswerLine® 1-800-558-5700.

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