InSinkErator Instant Hot Water Dispenser Owner's Manual

Installation, Care & Use

Models: HWT-F1000S, HWT-HP, HWT-00, GN/HC1100, GN/HC2200, GN/HC2215, H/HC3300

Contact: 1.800.558.5700 | www.insinkerator.com

©2014 InSinkErator, a business unit of Emerson Electric Co.

Tutorial Video Available: http://goo.gl/yYrfOA

Introduction

We are delighted that you have chosen the InSinkErator® Instant Hot Water Dispenser to be a part of your home. This unique appliance will save you time and effort in the kitchen, and you'll enjoy discovering new uses for it each day. Millions of people are now using an InSinkErator Instant Hot Water Dispenser. We are confident that by following our step-by-step instructions, you'll soon be enjoying the convenience of instant hot water.

What You Should Know Before You Begin

For your satisfaction and safety, read all instructions, cautions, and warnings before installing or using this instant hot water dispenser. This unit is not intended for commercial use. Ensure all electrical wiring and connections conform to local codes. A standard 115-volt grounded electrical outlet is required under the sink. The wall outlet powering your dispenser must have continuous power and be fused; it should not be controlled by the same wall switch that operates the disposer, unless using an InSinkErator® SinkTop Switch™. It is recommended that a dedicated control valve be installed on the cold water line supplying water to this system. If you suspect elevated levels of chlorine or your water has a rusty appearance before installation, use a water filtration system. The manufacturer cannot guarantee against rusty water due to external factors, but sudden rusty water from the dispenser may indicate the need for service or replacement. Water filter use should NOT result in water pressure dropping below 30 psi (207 kPa), as this will prevent proper operation. Moving parts inside the tank causing a rattling noise is normal.

What You Need to Get Started

Equipment Required:

Equipment You May Need:

If you need to cut a mounting hole in a stainless steel sink, you may need a 1 1/4" - 1 1/2" hole saw or a hole punch. Consult a professional if drilling into a surface other than stainless steel.

How to Use This Instruction Manual

Instructions are separated into main sections (indicated by numbers) and subsections (indicated by capital letters). This organization allows you to take a break at any point after completing a section or subsection without affecting the installation process.

What you'll see in the instruction manual:

⚠️ Warning: A potentially hazardous situation, which, if not avoided, could result in death or serious injury.

⚠️ Caution: A potentially hazardous situation, which, if not avoided, may result in minor or moderate injury.

? Notice: Used to address practices not related to personal injury.

Overview of a Completed Setup

This section visually depicts a typical installation of the InSinkErator Instant Hot Water Dispenser system, showing the faucet mounted on the sink, the hot water tank positioned beneath the sink, and the filtration system (if installed) connected to the cold water supply line. It illustrates the general layout for plumbing and electrical connections.

Components in This Package

The package typically includes:

? STOP: A snap-connect fitting may be required when replacing tanks manufactured prior to January 2006. Call the AnswerLine™ at 1-800-558-5700 to order.

Installation Instructions

If Installing BOTH New Faucet and New Tank

Skip to page 6 (or the relevant section for your model).

If Installing ONLY New Faucet

  1. Turn off water supply.
  2. ? Notice: Unplug tank before disconnecting tubing.
  3. Remove tubes from tank: At the tank top, depress the gray release tab into the quick-connect fitting securing the blue or copper 1/4" tube and gently pull the line out. Pull the white 7/16" tube and clear 5/16" tube off their fittings.
  4. Remove existing faucet and continue to the next section (e.g., page 6).

If Installing ONLY New Tank

  1. Turn off water supply.
  2. Remove tubes from tank: At the tank top, depress the gray release tab into the quick-connect fitting securing the blue or copper 1/4" tube and gently pull the line out. Pull the white 7/16" tube and clear 5/16" tube off their fittings.
  3. ? Notice: Do not pinch or break copper tubing. Do not distort the last 1 inch of tubing.
  4. Remove existing tank and continue to the next section (e.g., page 9).

? Notice: Do not plug in the power to the hot water tank until Step 6C. To avoid permanent damage, only operate the tank after it is filled with water.

Tutorial Video Available: http://goo.gl/yYrfOA

1. Preparation

Required minimum clearance from the center of the hole to the wall:

ModelClearance
F-HC11002 5/8"
F-GN11003 1/4"
F-HC22002 7/8"
F-GN22003 1/2"
F-HC22152 7/8"
F-GN22153 1/2"
F-HC33002 1/2"
F-H33002 1/2"

Maximum counter thickness is 3".

If you have to drill through sink or countertop:

Required Hole Size:

ModelHole Size
F-HC11001 3/8" - 1 1/2"
F-GN11001 1/4" - 1 1/2"
F-HC22001 3/8" - 1 1/2"
F-GN22001 1/4" - 1 1/2"
F-HC22151 3/8" - 1 1/2"
F-GN22151 1/4" - 1 1/2"
F-HC33001 3/8" - 1 1/2"
F-H33001 3/8" - 1 1/2"

Consult a professional before drilling into a surface other than stainless steel.

What if you don't have a sprayer hole or don't want to use it? Many homeowners replace the soap dispenser in their sink with an instant hot water dispenser. If drilling a hole into a stainless steel sink or countertop, you can cut a mounting hole for the dispenser with a hole saw for stainless steel, or you can use a hole punch.

2. Installing the Faucet (Models 1100/2200/2215)

  1. Unpack dispenser components. On a firm, flat surface, carefully straighten the copper tubing. ? Notice: Property Damage: Do not pinch or break copper tubing. Do not distort the last 1 inch of tubing.
  2. Ensure that the black O-ring is properly seated in the base of the dispenser head (the groove on the underside of the dispenser). Make sure to use the rubber O-ring to ensure a proper seal.
  3. Feed tubes down through the hole in the sink or countertop until the base is at rest on the sink or countertop surface. To ease feeding of tubes through the hole, first insert the blue tube with the quick-connect attachment and then insert the remaining tubes.
  4. From under the sink, place the semi-circular mounting plate onto the threaded stud. Place the hex nut onto the threaded stud. Ensure the faucet head is at the desired angle. Insert a screwdriver into the hole on the side of the hex tool (creating a "T"), and use the tool to tighten the nut and secure the faucet. An assistant may be needed to hold the dispenser head in place while securing.

2. Installing the Faucet (Model 3300)

  1. Unpack dispenser components. The recommended installation for this faucet is dispenser handle on the right. The unique design allows the handle to be fully functional when placed to the right or left of the faucet. Determine preferred handle placement before installing.
  2. Insert the rubber O-ring into the groove on the brass seat. Place the brass seat, O-ring side down, over the hole in the sink or countertop. Wetting the O-ring with water prior to inserting it into the brass seat helps hold the ring in place during installation.
  3. Holding the brass seat in place, feed tubes down through the hole in the sink or countertop until the base touches the brass seat. Rotate the brass seat until the two retaining studs fit into the holes on the faucet base and the base sits firmly on the brass seat. To ease feeding of tubes through the hole, first insert the blue tube with the quick-connect attachment and then insert the remaining tubes.
  4. From under the sink, place the semi-circular mounting plate onto the threaded stud. Place the hex nut onto the threaded stud. Ensure the dispenser handle is on the preferred side and that the faucet head is at the desired angle. Insert a screwdriver into the hole on the side of the hex tool (creating a "T"), and use the tool to tighten the nut and secure the faucet.

3. Mounting the Tank

Tank must be mounted level to ensure proper operation.

4. Connecting Faucet to Tank

  1. With the gray button not depressed, place the snap-connect fitting at the end of the blue tube onto the left fitting on the tank, pushing until it clicks into place.
  2. Slip the flexible white 7/16" tube over the barbed steel fitting and slide down approximately 1/2".
  3. Slip the clear 5/16" tube over the smooth plastic fitting and slide down approximately 1/2".
  4. Check for pinched or crimped tubes. Hose clamps are not needed for any of the connections.

? Notice: Property Damage: Pinched or blocked water lines may cause damage to the dispenser tank. Check to make sure tubes are connected properly and are pushed down as far as possible.

5. Installing Filtration System

? Notice: Property Damage: Tube runs need to form to the cabinet's contours to allow storage space with no sharp bends. Tubes need clean, perpendicular, burr-free cuts to ensure a true fit.

? Notice: Property Damage: Do not extend the lines farther than the 16" provided. Ensure tube(s) and "Y" connector are securely fit.

It is normal for approximately 2 oz. of water to discharge when filter is removed.

6. Final Water Connection

? Notice: Property Damage: Join remaining tube to cold water supply only.

⚠️ Personal Injury: Do not locate filter above an outlet or other electrical device. Install head and bracket so that connections require no stretching, kinking or pinching of tubing.

If the water coming from the faucet is not hot 15 minutes after the unit has been plugged in, or for other issues related to the operation of your instant hot water dispenser, refer to the "Troubleshooting" section on Page 17.

Operating Instructions for Indulge™ Modern Faucets

HC3300: To dispense instant hot water, first press down on the faucet handle and then push the handle backward in the direction of the red indicator on the top of the handle. To dispense cool water, first press down on the faucet handle and then pull the handle forward in the direction of the blue indicator on the handle. (Note: Only applies when handle is mounted on the left side).

H3300: To dispense instant hot water, first press down on the faucet handle and then push the handle backward in the direction of the red indicator on the top of the handle.

⚠️ Scalding Hazard: The faucet dispenses near-boiling (212°F / 100°C) water which can instantly cause scalds or burns. Use care when operating this appliance.

Important Safety Information

System Requirements

? Notice: Property Damage: To reduce the risk associated with property damage due to water leakage or flooding, and to ensure optimal performance:

System Requirements (Hot Water Tank, Filtration System and Dispenser):

Additional Consideration when Utilizing Filtration System:

IN-HOME FULL SERVICE LIMITED WARRANTY

Dispenser: 5-year warranty

Stainless Steel Tank: 3-year warranty

Filtration System: 1-year warranty (excluding replaceable filtration cartridge)

This warranty is provided by InSinkErator, a business unit of Emerson Electric Co. ("InSinkErator" or "Manufacturer" or "we" or "our" or "us") to the original consumer owner of the InSinkErator product with which this warranty is provided (the "InSinkErator Product"), and any subsequent owner of the residence in which the Product was originally installed ("Customer" or "you" or "your").

InSinkErator warrants to Customer that your InSinkErator Product will be free from defects in materials and workmanship, subject to the exclusions described below, for the "Warranty Period", commencing on the later of: (a) the date your InSinkErator Product is originally installed, (b) the date of purchase, or (c) the date of manufacture as identified by your InSinkErator Product serial number. You will be required to show written documentation supporting (a) or (b). If you are unable to provide documentation supporting either (a) or (b), the Warranty Period commencement date will be determined by Manufacturer, in its sole and absolute discretion, based upon your InSinkErator Product serial number.

What is Covered

This warranty covers defects in materials or workmanship, subject to the exclusions below, in InSinkErator Products used by a consumer Customer for residential use only, and includes all replacement parts and labor costs. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE INSINKERATOR PRODUCT.

What is not Covered

This limited warranty does not extend to and expressly excludes:

In addition to the above exclusions, this warranty does not apply to InSinkErator Products installed in a commercial or industrial application.

No Other Express Warranty Applies

This warranty is the sole and exclusive warranty provided to the Customer identified above. No other express warranty, written or verbal, applies. No employee, agent, dealer, or other person is authorized to alter this limited warranty or make any other warranty on behalf of Manufacturer. The terms of this warranty shall not be modified by the Manufacturer, the original owner, or their respective successors or assigns.

What we will do to Correct Problems

If your InSinkErator Product does not operate in accordance with the documentation provided to you, or you have questions concerning your InSinkErator Product or how to determine when service is needed, please call the toll free InSinkErator AnswerLine™ at 1 (800) 558-5700, or visit our website at www.insinkerator.com. You may also notify us at: InSinkErator Service Center, 4700 21st Street, Racine, Wisconsin 53406 USA.

The following information must be provided as part of your warranty claim: your name, address, phone number, your InSinkErator Product model and serial number, and if necessary, upon request, written confirmation of either: (a) the date shown on your installation receipt, or (b) the date shown on your purchase receipt.

Manufacturer or its authorized service representative will determine, in its sole and absolute discretion, if your InSinkErator Product is covered under this warranty. You will be given the contact information for your closest authorized InSinkErator Service Center. Please contact your InSinkErator Service Center directly to receive in home warranty repair or replacement service. Only an authorized InSinkErator service representative may provide warranty service. InSinkErator is not responsible for warranty claims arising from work performed on your InSinkErator Product by anyone other than an authorized InSinkErator service representative.

If a covered claim is made during the Warranty Period, Manufacturer will, through its authorized service representative, either repair or replace your InSinkErator Product. Cost of replacement parts or a new InSinkErator Product, and cost of labor for repair or installation of the replacement InSinkErator Product are provided at no cost to you. Repair or replacement shall be determined by Manufacturer or its authorized service representative in their sole discretion. All repair and replacement services will be provided to you at your home. If Manufacturer determines that your InSinkErator Product must be replaced rather than repaired, the warranty on the replacement InSinkErator Product will be limited to the unexpired term remaining in the original Warranty Period.

Limitation of Liability

TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MANUFACTURER OR ITS AUTHORIZED SERVICE REPRESENTATIVES BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING ANY ECONOMIC LOSS, WHETHER RESULTING FROM NONPERFORMANCE, USE, MISUSE OR INABILITY TO USE THE INSINKERATOR PRODUCT OR THE MANUFACTURER'S OR ITS AUTHORIZED SERVICE REPRESENTATIVE'S NEGLIGENCE. MANUFACTURER SHALL NOT BE LIABLE FOR DAMAGES CAUSED BY DELAY IN PERFORMANCE AND IN NO EVENT, REGARDLESS OF THE FORM OF THE CLAIM OR CAUSE OF ACTION (WHETHER BASED IN CONTRACT, INFRINGEMENT, NEGLIGENCE, STRICT LIABILITY, OTHER SORT OR OTHERWISE), SHALL MANUFACTURER'S LIABILITY TO YOU EXCEED THE PRICE PAID BY THE ORIGINAL OWNER FOR THE INSINKERATOR PRODUCT.

The term "consequential damages" shall include, but not be limited to, loss of anticipated profits, business interruption, loss of use or revenue, cost of capital or loss or damage to property or equipment. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

CARE AND USE

Adjusting the Thermostat

Factory temperature pre-set is 200°F (93°C) (205°F (96°C) for HWT-HP Tank). To reset the thermostat to 200°F (93°C) (205°F (96°C) for HWT-HP Tank)), turn the indicator one notch to the right of vertical. After adjusting, depress the tap handle for 20 seconds for water to re-heat to the new setting.

To adjust water temperature, turn thermostat dial on the front of the tank clockwise to increase temperature or turn anticlockwise to decrease temperature. Repeat if necessary. All changes should be minimal.

⚠️ Scalding Hazard: Do not allow water to boil. May result in severe burns.

Seasonal Storage/Drainage

Anytime the steaming hot water tap is not used for extended periods of time, unplug and drain unit. If it is below freezing you will need to unplug the unit and drain it.

Cleaning the Tap and Tank

Filter Guide and Replacement

Replace filter cartridge when there is an obvious decrease in water flow to the tap or if there is an objectionable taste or odor to the water. When the inlet and outlet ports have been closed and the filter's internal pressure has been relieved, water (about 2oz; 60ml) will discharge from vent line.

If the new filter cartridge cannot be inserted, insert the old one and turn until it stops, remove it and then retry the new cartridge.

The disposable filter cartridge MUST be replaced every 6 months, at the rated capacity or sooner if a noticeable reduction in flow rate occurs. Filter replacement instructions:

⚠️ Personal Injury: Regularly check for signs of corrosion by examining the appearance of the dispensed water every three (3) months. If there is any discoloration or rusty appearance, unplug and drain unit as described in the Seasonal Storage/Drainage section. If the water discoloration remains after draining and refilling unit, discontinue use and contact an authorized InSinkErator service agent.

FILTRATION INFORMATION

The InSinkErator Instant Hot Water Dispenser Filtration System offers two levels of filtration, depending on the filter used: F-1000S is intended for use in filtering particulates, chlorine taste and odor from drinking water, and has not been evaluated for other uses; F-2000S reduces particulates, chlorine taste and odor, plus cysts, lead, mercury, asbestos, benzene, atrazine, 2,4-D, Lindane, Carbofuran and p-Dichlorobenzene. The system is typically installed (near or beneath a sink) where filtered drinking water is desired, and must be installed, operated and maintained as specified in the installation and use instructions.

? Notice: To reduce the risk associated with property damage due to water leakage or flooding: Read and follow Use Instructions provided with the original system before installation and use of this product. To reduce the risk of water leakage or flooding, and to ensure optimal filter performance: Change the disposable filter cartridge every six months or sooner if you observe a noticeable reduction in water flow rate. Failure to replace the disposable filter cartridge at recommended intervals may lead to reduced filter performance and cracks in the filter housing, causing water leakage or flooding. For systems using two handle HC model faucets, operate only one handle at a time. For questions or concerns, please contact Customer Service at 1-800-558-5700.

Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

F-1000 Cartridge (included with this system) Chemical & Mechanical Reduction Filter Specifications:

This cartridge provides mechanical and chemical reduction of chlorine taste & odor and particulate class III.

Tested & Certified by NSF International against NSF/ANSI Standard 42 in the following InSinkErator Systems Only: GN1100, HC1100, GN2200, HC2200, GN2215, HC2215, H3300 or HC3300 for the reduction of claims specified on the Performance Data Sheet. For systems using two handle HC model faucets, operate only one handle at a time.

ParameterSpecification
Pressure30-120 (207-827 kPa) psi
Temperature33°F - 100°F
Flow Rate0.75 gpm
Capacity500 gallons

Filter Capacity: 500 gallons, depending on local water conditions. Note that while the testing was performed under standard laboratory conditions, actual performance may vary. Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. For cold water use only. Systems must be installed and operated in accordance with the Manufacturer's recommended procedures and guidelines. See warranty card for warranty. For service and parts, contact your local dealer or InSinkErator® directly at 1-800-558-5700.

Performance Data Summary:

ContaminantReductionNSF/ANSI 42 Claims
Chlorine Taste & Odor97.0%Yes
Particulate Class III99.9%Yes

Application guidelines/Water Supply Parameters for NSF Testing: Service flow of 0.75 gpm, community or private well water supply, water pressure of 20-120 psi (138-827 kPa), water temperature of 33°F–100°F. Except as noted, all testing performed at pH = 7.5 ± 0.5, Flow: 0.75 gpm, Pressure: 60 psi, Temp: 20°± 3°C.

Refer to the Performance Data Sheet for InSinkErator Filter System Model F-2000S Replacement Cartridge: F-2000. Contact an authorized InSinkErator service agent for repairs or replacement components. Replacement filters F-1000 and F-2000 can be ordered by calling 800-558-5700, visiting shop.insinkerator.com, or by contacting an authorized InSinkErator reseller.

TROUBLESHOOTING

Please read Troubleshooting Guide and/or visit www.insinkerator.com before calling AnswerLine™.

PROBLEMPOSSIBLE CAUSEWHAT TO DO
Water and steam spits forcefully from spout without turning on the dispenser faucet.Unit is boiling. May be normal during initial setup.Activate faucet lever to release some water from the tank. Adjust water temperature using dial on tank front. Remember that at higher altitudes, water boils at lower temperatures.
Water is not hot.The unit is unplugged.
The electric outlet is inoperative.
Make sure the unit is connected to a properly grounded electric outlet. Make sure the circuit breaker or fuses are functioning properly. Check that the outlet is not switched off.
Water is too hot or not hot enough.Thermostat is not adjusted to your needs.Adjust the thermostat slowly, then activate faucet lever for 20 seconds to bring in fresh water to be heated at the new setting. Allow 5-7 minutes for water to reach new temperature.
Water comes out the vent instead of spout.The outlet tube is blocked.Check that outlet tube is not kinked, twisted or pinched. Unscrew spout end piece and clean out any debris.
Water is dripping from the spout/vent intermittently.The expansion chamber isn't draining properly due to low water pressure.
The spout is blocked.
Unplug the unit. If the dripping doesn't stop after a few minutes, check the supply valve to ensure that is fully open and there are no obstructions in the water line reducing the pressure below 30 psi (i.e., a poorly mounted saddle valve, a clogged water filter, or a partially opened shut-off valve). Unscrew spout end piece and clean out any debris.
Water is dripping from the spout/vent constantly.Debris in the water line may be in the faucet valve seat causing a slow water leak.Unscrew spout end piece and clean out any debris. Activate faucet lever 7-10 times to flush faucet & lines.
Divided stream.Debris in the end piece.Unscrew spout end piece and clean out any debris.
Water discoloration/rusty appearance.Corrosion of unit.Unplug and drain unit as described in the Seasonal Storage/Drainage Section on page 15 of this manual. If the water discoloration remains after draining and refilling unit, discontinue use and contact an authorized InSinkErator service agent.

FILTRATION ISSUES

PROBLEMPOSSIBLE CAUSEWHAT TO DO
Water taste or odor.Filter needs to be flushed out.
Life of filter has expired.
Activate the faucet lever and run until the water is cold. If there is no change, replace filter cartridge.
New filter leaks or doesn't fit.Head and bracket not fully rotated.
Filter O-ring breach.
Remove, inspect, reinstall filter cartridge. If OK, reinstall new filter and recheck operation.
No water flow or low water flow.Life of filter has expired.Replace filter cartridge. See page 15.

If you are still experiencing trouble call the AnswerLine™ 1-800-558-5700.

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