MSI Optix Series LCD Monitors

This document provides information on MSI Optix Series LCD monitors. It covers safety instructions, setup, OSD (On-Screen Display) configuration, and troubleshooting.

The manual includes sections on:

Safety Instructions
Getting Started
OSD Setup
Appendix (Specifications, Preset Display Modes, Troubleshooting)

Safety Instructions

SAFE: Read and follow all safety instructions. Note all warnings on the device and in the user manual. Refer to authorized personnel for repairs.

Keep the user guide for future reference. Keep the device away from moisture and high temperatures to prevent fire or electric shock. Ensure the device is placed on a stable, flat surface before installation. Verify the power voltage is within the 100-240V range and properly connected to a grounded outlet. Disconnect the power cord or turn off the outlet when the device is not in use to achieve zero power consumption. Do not cover the fan to prevent overheating. Avoid storage in environments with temperatures above 60°C or below -20°C. Maximum operating temperature is around 40°C. When cleaning, unplug the device and use a soft cloth; avoid industrial chemicals. Do not pour liquid into openings.

Important Safety Precautions:

Position the power cord to prevent tripping hazards. Do not place anything on the power cord.
Keep strong magnetic or electrical objects away from the device.
Refer to service personnel if the power cord or plug is damaged, liquid has entered the device, the device has been exposed to moisture, the device is not functioning properly, or the device has been dropped or shows signs of damage.

Green Product Characteristics:

Reduced power consumption during use and standby.
Limited use of environmentally and health-harming substances.
Easy disassembly and recycling.
Limited use of natural resources through recycling encouragement.
Extended product lifespan through easy upgrades.
Limited solid waste generation through return policies.

Environmental Policy:

This product is designed for proper reuse of parts and recycling. Contact local authorized collection points for recycling and disposal. Visit the MSI website for local recycling distributors or contact gpcontdev@msi.com for disposal, return, recycling, and disassembly information.

Vision Warning: Excessive screen time may affect vision.

Recommendations:

Take a 10-minute break for every 30 minutes of screen time.
Children under 2 years should not spend any time on screen. For children aged 2 and above, screen time should be limited to less than one hour per day.

Compliance Information

CE Compliance: This device complies with Council Directives on Electromagnetic Compatibility (2014/30/EU), Low Voltage (2014/35/EU), ErP (2009/125/EC), and RoHS (2011/65/EU). It meets harmonized standards for Information Technology Equipment.

FCC-B Radio Frequency Interference Statement: This equipment complies with Part 15 of the FCC Rules. It generates, uses, and can radiate radio frequency energy. If not installed and used according to instructions, it may cause harmful interference to radio communications. If interference occurs, try to correct it by:

Reorienting or relocating the receiving antenna.
Increasing the separation between the equipment and receiver.
Connecting the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consulting the dealer or an experienced radio/TV technician for help.

Notice 1: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Notice 2: Shielded interface cables and AC power cord must be used to comply with emission limits. This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

WEEE Statement: Products marked with this symbol cannot be disposed of as municipal waste. Manufacturers are obligated to accept these products at the end of their useful life.

Chemical Information: MSI provides chemical substance information on its website: https://www.msi.com/html/popup/csr/evmtprtt_pcm.html

Getting Started

This chapter provides information on hardware installation procedures. Be careful when handling devices and use a grounded wrist strap to prevent static electricity.

IMPORTANT:

Illustrations are for reference only; your screen may vary in appearance.
Do not use any sharp objects on the screen.

Package Contents

The package typically includes:

Monitor
Stand
Stand base with screw
Power cord
HDMI cable
DisplayPort cable (Optional)
USB upstream cable (for enabling USB ports on the monitor)
Quick Start Guide
Warranty Card
User Manual

* Contact your point of purchase or local distributor if any item is damaged or missing.

* Package contents may vary by country.

Installing the Monitor Stand (Optional)

For MAG241C/MAG241CV/MAG271C/MAG271CV:

Place the monitor on a stable, flat surface.
Connect the base to the stand.
Tighten the base screw to secure the stand.

For MAG241CP/MAG241CR/MAG271CP/MAG271CR:

Align the stand with the monitor.
Connect the base to the stand.
Tighten the base screw to secure the stand.

IMPORTANT: Place the monitor on a soft, protected surface to avoid scratches on the screen panel.

Adjusting the Monitor

This monitor is designed for optimal viewing comfort with adjustable tilt and lift capabilities.

IMPORTANT: Avoid touching the screen panel when adjusting the monitor.

The monitor allows for tilt adjustment (up to 25°) and height adjustment (up to 130mm).

Models supported for adjustment include:

Optix MAG241CR, Optix MAG241CP, Optix MAG241C
Optix MAG241CR, Optix MAG241CP, Optix MAG241CV
Optix MAG271C, Optix MAG271CR, Optix MAG271CP, Optix MAG271CV

Monitor Overview

The monitor features:

Power Button
Navigation Key
HDMI Port
HDMI Port
DisplayPort
Audio Port
USB 2.0 Type-A Port
USB 2.0 Type-A Port
USB 2.0 Type-B Port (for USB upstream cable)
Kensington Lock

IMPORTANT: Connect the USB upstream cable to your PC and the monitor. Once connected, the Type-A USB ports on the monitor will be ready for use.

Connecting the Monitor to Your PC

Turn off your computer.
Connect the HDMI/DisplayPort cable from the monitor to your computer.
Connect the power cord to the monitor's power port (Figure A).
Connect the power cord to the electrical outlet (Figure B).
Turn on the monitor (Figure C).
Select your input source in the OSD menu and turn on your computer.

OSD Setup

This chapter provides important information for OSD setup. Information is subject to change without prior notice.

Navigation Key

The monitor comes with a navigation key, a multi-directional controller to help you navigate the On-Screen Display (OSD) menu.

The default settings for the navigation key are as follows:

Navigation Key	Direct Access Button (When OSD is DISABLED)	Basic Functions (When OSD is ENABLED)
Middle Button (Joystick)	OSD Main Menu	Enter sub-menus Confirm a selection or setting

Navigation Key Operations:

Up (↑): Game Mode (Gaming Mode). Press the Middle button to save and exit. Press Up/Down buttons to adjust. Press Left button to cancel adjustment and exit.
Down (↓): Screen Assistance (Screen Helper). Press the Middle button to save and exit. Press Up/Down buttons to adjust. Press Left button to cancel adjustment and exit.
Left (←): Alarm Clock (Timer). Press the Middle button to save and exit. Press Up/Down buttons to select. Press Left button to cancel selection and exit.
Right (→): Input Source. Press the Middle button to save and exit. Press Up/Down buttons to select. Press Left button to exit.

Direct Access Button Operations:

Brightness: Press the Middle button to save and exit. Press Up/Down buttons to adjust. Press Left button to cancel and exit. Default brightness for FHD is 80.
Refresh Rate: Press the Middle button to confirm and exit. Press the Right button to enable and the Left button to disable Refresh Rate.

OSD Menu Navigation:

Press the navigation key's Middle button to open the main OSD menu. Use the Up, Down, Left, and Right buttons to fine-tune the desired function menus to your preferences.

Gaming (GAME):

1st Level Menu	2nd/3rd Level Menu	Description
Game Mode (Gaming Mode)	User (User)	Default mode. All settings can be adjusted by users.
	FPS (First-Person Shooter)	All settings can be adjusted, except Black Tuner, Image Enhancement, Brightness, and Contrast.
	Racing (Racing)	All settings can be adjusted, except Brightness, Contrast, and Image Enhancement.
	RTS	All settings can be adjusted, except Brightness, Contrast, and Image Enhancement.
	RPG	All settings can be adjusted, except Brightness, Contrast, Black Tuner, and Image Enhancement.
		Use Up/Down buttons to select and preview function effects. Press the Middle button to confirm and apply your function type.
Black Tuner (Black Tuner)	0-20	Use Up/Down buttons to adjust the value. This function enhances backlight brightness and is recommended for FPS games.
Response Time (Response Time)	Normal (Normal)	Users can adjust Response Time in any mode.
	Fast (Fast)	When Response Time is set to Fastest with a refresh rate of at least 75Hz, Anti-Motion Blur will be automatically enabled. When the refresh rate is lower than 75Hz, 'Fastest' will be grayed out. Recommended for FPS and Racing games.
	Fastest (Fastest)
Anti Motion Blur (Anti-Motion Blur)	OFF (DISABLED)	Brightness cannot be adjusted when Anti-Motion Blur is enabled.
	ON (ENABLED)	When Response Time is set to Fastest with a refresh rate of at least 75Hz, Anti-Motion Blur will be automatically enabled. When the refresh rate is lower than 75Hz, Anti-Motion Blur cannot be enabled and Response Time cannot be set to Fastest. When Anti-Motion Blur is enabled, HDCR cannot be enabled and will be grayed out. Recommended for Cinema, FPS, and Racing games. When FreeSync is enabled, Anti-Motion Blur will be grayed out.
Refresh Rate (Refresh Rate)	Location (Top-left)	Users can adjust Refresh Rate in any mode. The default location for Refresh Rate is Top-left. Press the Middle button to confirm and apply the Refresh Rate location. This monitor follows and operates on the operating system's default refresh rate.
	(Top-right, Bottom-right, Bottom-left)
Alarm Clock (Timer)	Location (Top-left)	Users can adjust the Timer in any mode. After setting the time, press the Middle button to activate the timer. The default location for the Timer is Top-left. Users can select their own location.
	(Top-right, Bottom-left, Bottom-right)
Screen Assistance (Screen Helper)	None (None)	Users can adjust Screen Helper in any mode. The default for Screen Helper is None.
	(+, -, Arrows)
FreeSync (FreeSync)	OFF (DISABLED)	FreeSync prevents screen tearing. The default selection for HDMI is ENABLED but grayed out (cannot be changed). The default for DisplayPort is ENABLED and can be adjusted to ENABLED/DISABLED in any mode, resolution, input source, and at any refresh rate. When FreeSync is enabled, Anti-Motion Blur will be grayed out.
	ON (ENABLED)

Setting (Adjustment):

1st Level Menu	2nd Level Menu	Description
Language (Language)	Traditional Chinese, English, French, German, Italian, Spanish, Korean, Japanese, Russian, Portuguese, Simplified Chinese, Thai, Bahasa Indonesia, Hindi, Turkish, Farsi, Vietnamese, Hebrew, Bengali, Arabic (More languages coming soon)	The factory default language is English. Users must press the Middle button to confirm and apply the Language setting. The language is an independent setting. User language settings will override factory defaults. When users set Reset to Yes, the Language will not change.
Transparency (Transparency)	0-5	The default for transparency is 0. Users can adjust Transparency in any mode.
OSD Time Out (OSD Time Out)	5-30 seconds	The default for OSD time out is 20 seconds. Users can adjust OSD Time Out in any mode.
RGB LED	OFF (DISABLED) / ON (ENABLED)	The default for RGB LED is Enabled. Users can adjust RGB LED to Enabled or Disabled (for MAG241CR and MAG271CR only).
Reset (Reset)	YES (YES) / NO (NO)	Users can reset and return settings to the original OSD default in any mode.

Professional (Professional)

1st Level Menu	2nd Level Menu	Description
Pro Mode (Professional Mode)	User (User)	Default mode. All settings can be adjusted by users.
	Reader (Reader)	All settings can be adjusted, except Brightness, Contrast, and Eye Saver.
	Cinema (Cinema)	All settings can be adjusted, except Brightness, Contrast, and Image Enhancement.
	Designer (Designer)	All settings can be adjusted, except Black Tuner, Brightness, and Contrast.
		Use Up/Down buttons to select and preview function effects. Press the Middle button to confirm and apply your function type.
Eye Saver (Eye Saver)	OFF (DISABLED) / ON (ENABLED)	Eye Saver protects your eyes from blue light. When enabled, Eye Saver adjusts the color temperature towards a more yellowish hue. Users can adjust Eye Saver in any mode. It is recommended to enable Eye Saver when using the Reader mode.
HDCR	OFF (DISABLED) / ON (ENABLED)	The default for HDCR is DISABLED. Users can adjust HDCR in any mode. HDCR improves image quality by increasing image contrast. When HDCR is enabled, Brightness will be grayed out. HDCR and Anti-Motion Blur cannot be enabled simultaneously. When HDCR is enabled, Anti-Motion Blur cannot be enabled, and Response Time cannot be set to Fastest.
Anti Motion Blur (Anti-Motion Blur)	OFF (DISABLED) / ON (ENABLED)	Brightness cannot be adjusted when Anti-Motion Blur is enabled. When Response Time is set to Fastest with a refresh rate of at least 75Hz, Anti-Motion Blur will be automatically enabled. When the refresh rate is lower than 75Hz, Anti-Motion Blur cannot be enabled, and Response Time cannot be set to Fastest. When Anti-Motion Blur is enabled, HDCR cannot be enabled and will be grayed out. Recommended for Cinema, FPS, and Racing games. When FreeSync is enabled, Anti-Motion Blur will be grayed out.
Image Enhancement (Image Enhancement)	OFF (DISABLED)	Image Enhancement improves image edges to enhance clarity. Users can adjust Image Enhancement in any mode.
	Weak (Weak)
	Medium (Medium)
	Strong (Strong)
	Strongest (Strongest)

Image (Image)

1st Level Menu	2nd Level Menu	Description
Brightness (Brightness)	0-100	The default brightness is 80. Users can adjust Brightness in User, RTS, RPG, and Reader modes. Brightness will be grayed out when Anti-Motion Blur and HDCR are enabled.
Contrast (Contrast)	0-100	The default contrast is 80. Users can adjust Contrast in any mode.
Sharpness (Sharpness)	0-5	The default sharpness is 0. Users can adjust Sharpness in any mode. Sharpness improves image clarity and detail.
Color Temperature (Color Temperature)	Cool (Cool) / Normal (Normal) / Warm (Warm) / Customization (R(0-100), G(0-100), B(0-100))	The default color temperature is Normal. Use Up/Down buttons to select and preview function effects. Press the Middle button to confirm and apply your function type. Users can adjust Color Temperature in Customization mode. The default for customization is 50/50/50.
Screen Size (Screen Size)	4:3 / 16:9	The default screen size is 16:9. Users can adjust Screen Size in any mode, resolution, and at any refresh rate.

Input Source (Input Source)

1st Level Menu	Description
HDMI1	Users can adjust Input Source in any mode.
HDMI2
DP

Appendix

IMPORTANT: All information is subject to change without prior notice.

Specifications

Model	MAG241C / MAG241CP / MAG241CR / MAG241CV	MAG271C / MAG271CP / MAG271CR / MAG271CV
Size	59.94 cm	68.58 cm
Curvature	1500R	1800R
Panel Type	VA	VA
Resolution	1920 x 1080 @144Hz	1920 x 1080 @144Hz
Aspect Ratio	16:9	16:9
Brightness (Typical)	300 nits (max.)	300 nits (max.)
Contrast Ratio	3000:1	3000:1
Refresh Rate	144Hz	144Hz
Response Time	1ms (MPRT)	1ms (MPRT)
Input Interface I/O (Input/Output)	HDMI x2 Display Port x1 USB 2.0 Type-A x2 (Rear) USB 2.0 Type-B x1 (Rear for PC to Monitor) Digital Audio Output x1	HDMI x2, DP x1 USB 2.0 Type-A x2 (Rear) USB 2.0 Type-B x1 (Rear for PC to Monitor) Digital Audio Output x1
Viewing Angles	90%/115%	90%/115%
DCI-P3/sRGB	Anti-reflection	Anti-reflection
Surface Treatment	16.7M	16.7M
Screen Colors	Internal Power Supply	Internal Power Supply
Power Type	45W	57W
Power Consumption (Typical)	100~240Vac, 50~60Hz, 1.5A	100~240Vac, 50~60Hz, 1.5A
Input Voltage	-5°~20°	-5°~20°
Adjustment (Tilt)	0~130mm	0~130mm
Adjustment (Height)	Yes	Yes
Kensington Lock	VESA Mounting Bracket: 100 x 100 mm, Screw Type: M4x10 mm, Thread Diameter: 4 mm, Thread Pitch: 0.7 mm, Thread Length: 10 mm	VESA Mounting Bracket: 100 x 100 mm, Screw Type: M4x10 mm, Thread Diameter: 4 mm, Thread Pitch: 0.7 mm, Thread Length: 10 mm
Dimensions (W x H x D)	536.4 x 411.5 x 225.2 mm	612.0 x 451.8 x 225.2 mm
Net Weight	4.2 kg (Net), 6.4 kg (Gross)	5.6 kg (Net), 8.0 kg (Gross)
Environment (Operation)	Temperature: 0°C to 40°C, Humidity: 20% to 90% non-condensing, Altitude: 0 ~ 5000m	Temperature: 0°C to 40°C, Humidity: 20% to 90% non-condensing, Altitude: 0 ~ 5000m
Environment (Storage)	Temperature: -20°C to 60°C, Humidity: 10% to 90% non-condensing	Temperature: -20°C to 60°C, Humidity: 10% to 90% non-condensing
LED Control	Supports Mystic light LED (RGB LED) (MAG241CR/MAG271CR)	Supports Mystic light LED (RGB LED) (MAG241CR/MAG271CR)

Preset Display Modes

Mode	Resolution	MAG241C/CP/CR/CV	MAG271C/CP/CR/CV
VGA	640x480 @60Hz	V	V
	640x480 @67Hz	V	V
	640x480 @72Hz	V	V
	640x480 @75Hz	V	V
DOS Mode	720x400 @70Hz	V	V
SVGA	800x600 @56Hz	V	V
	800x600 @60Hz	V	V
	800x600 @72Hz	V	V
	800x600 @75Hz	V	V
XGA	1024x768 @60Hz	V	V
	1024x768 @70Hz	V	V
	1024x768 @75Hz	V	V
XGA+	1152x864 @75Hz	V	V
SXGA	1280x1024 @60Hz	V	V
	1280x1024 @75Hz	V	V
WXGA	1280x720 @60Hz	V	V
VESA	1280x960 @60Hz	V	V
SDTV	640x480P @60Hz	V	V
	720x480P @60Hz	V	V
	720x576P @50Hz	V	V
	1440x480P @60Hz	V	V
	1440x576P @50Hz	V	V
HDTV	1280x720P @50Hz	V	V
	1280x720P @60Hz	V	V
	1920x1080P @50Hz	V	V
	1920x1080P @60Hz	V	V
WXGA+	1440x900 @60Hz	V	V
WSXGA+	1680x1050 @60Hz	V	V
Full HD	1920x1080 @60Hz	V	V
	1920x1080 @120Hz	V	V
	1920x1080 @144Hz	V	V

Troubleshooting

LED Power Indicator is Off:

Press the monitor's power button again.
Check if the monitor's power cord is properly connected.

No Image:

Check if the computer's graphics card is installed correctly.
Ensure the computer and monitor are plugged into working electrical outlets and are powered on.
Verify the monitor's signal cable is properly connected.
The computer may be in standby mode. Press any key to wake the monitor.

Incorrect Screen Size or Centering:

Refer to the Preset Display Modes to set the computer to a display setting suitable for the monitor.

No Positioning and Immediate Operation:

Check if the monitor's power cord is properly connected.
Check if the monitor's signal cable is properly connected.
Ensure the computer and graphics card are compatible with Positioning and Immediate Operation.

Icons, Font, or Screen is Blurry, Dim, or Has Color Issues:

Avoid using video extension cables.
Adjust brightness and contrast.
Adjust RGB color or color temperature.
Check if the monitor's signal cable is properly connected.
Check for bent pins on the signal cable connector.

Monitor Flickers or Shows Waves:

Change the refresh rate to match your monitor's capabilities.
Update your graphics card drivers.
Keep the monitor away from electrical devices that may cause electromagnetic interference (EMI).

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