MSI Optix MAG Series LCD Monitor User Manual

Preface

Copyright and Trademarks Notice

Copyright © Micro-Star Int'l Co., Ltd. All rights reserved. The MSI logo used is a registered trademark of Micro-Star Int'l Co., Ltd. All other marks and names mentioned may be trademarks of their respective owners. No warranty as to accuracy or completeness is expressed or implied. MSI reserves the right to make changes to this document without prior notice.

Revision

Revision: V1.0
Date: 2018/06

Technical Support

If a problem arises with your product and no solution can be obtained from the user's manual, please contact your place of purchase or local distributor. Alternatively, please visit https://www.msi.com/support/ for further guidance.

Safety Instructions

• [Safety First] Read the safety instructions carefully and thoroughly. All cautions and warnings on the device or user's manual should be noted. Refer servicing to qualified personnel only.
• [User Guide] Keep the User's Guide that comes with the package for future reference.
• [Humidity/Temperature Warning] To prevent fire or shock hazard, keep this device away from humidity and high temperature.
• [Flat Surface Setup] Lay this device on a reliable flat surface before setting it up.
• [Voltage Range 100-240V] Make sure that the power voltage is within its safety range and has been adjusted properly to the value of 100~240V before connecting the device to the power outlet. Do not disable the protective earth pin from the plug. The device must be connected to an earthed mains socket-outlet.
• Always disconnect the power cord or switch the wall socket off if the device would be left unused for a certain time to achieve zero energy consumption.
• [Ventilation] The ventilator on the device is used for air convection and to prevent the device from overheating. Do not cover the ventilator.
• [Storage Temperature Range] Do not leave the device in an unconditioned environment with a storage temperature above 60°C or below -20°C, which may damage the device. NOTE: The maximum operating temperature is around 40°C.
• [Cleaning Instructions] When cleaning the device, be sure to remove the power plug. Use a piece of soft cloth rather than industrial chemical to clean the device. Never pour any liquid into the opening; that could damage the device or cause electric shock.
• [Power Cord Safety] Place the power cord in a way that people are unlikely to step on it. Do not place anything on the power cord.
• [Magnetic/Electrical Object Warning] Always keep strong magnetic or electrical objects away from the device.
• [Service Personnel Required] If any of the following situations arises, get the device checked by service personnel: The power cord or plug is damaged. Liquid has penetrated into the device. The device has been exposed to moisture. The device does not work well or you cannot get it work according to user's manual. The device has dropped and damaged. The device has obvious sign of breakage.

Green Product Features

• Reduced energy consumption during use and stand-by
• Limited use of substances harmful to the environment and health
• Easily dismantled and recycled
• Reduced use of natural resources by encouraging recycling
• Extended product lifetime through easy upgrades
• Reduced solid waste production through take-back policy

Environmental Policy

The product has been designed to enable proper reuse of parts and recycling and should not be thrown away at its end of life.

Users should contact the local authorized point of collection for recycling and disposing of their end-of-life products.

Visit the MSI website and locate a nearby distributor for further recycling information.

Users may also reach us at gpcontdev@msi.com for information regarding proper disposal, take-back, recycling, and disassembly of MSI products.

Warning! Overuse of screens is likely to affect eyesight.

Recommendations:

1. Take a 10-minute break for every 30 minutes of screen time.
2. Children under 2 years of age should have no screen time. For children aged 2 years and over, screen time should be limited to less than one hour per day.

Regulatory Information

CE Conformity

This device complies with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility (2014/30/EU), Low-voltage Directive (2014/35/EU), ErP Directive (2009/125/EC) and RoHS directive (2011/65/EU).

This product has been tested and found to comply with the harmonized standards for Information Technology Equipment published under Directives of Official Journal of the European Union.

FCC-B Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the measures listed below:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.

Notice 1 The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Notice 2 Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. this device may not cause harmful interference, and 2. this device must accept any interference received, including interference that may cause undesired operation.

WEEE Statement

Under the European Union ("EU") Directive on Waste Electrical and Electronic Equipment, Directive 2012/19/EU, which takes effect on August 13, 2005, products of "electrical and electronic equipment" cannot be discarded as municipal waste anymore and manufacturers of covered electronic equipment will be obligated to take back such products at the end of their useful life.

Chemical Substances Information

In compliance with chemical substances regulations, such as the EU REACH Regulation (Regulation EC No. 1907/2006 of the European Parliament and the Council), MSI provides the information of chemical substances in products at: https://www.msi.com/html/popup/csr/evmtprtt_pcm.html

RoHS Statement

Japan JIS C 0950 Material Declaration

A Japanese regulatory requirement, defined by specification JIS C 0950, mandates that manufacturers provide material declarations for certain categories of electronic products offered for sale after July 1, 2006.

https://www.msi.com/html/popup/csr/cemm_jp.html

https://tw.msi.com/html/popup/csr_tw/cemm_jp.html

India RoHS

This product complies with the "India E-waste (Management and Handling) Rule 2016" and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

Turkey EEE Regulation

Conforms to the EEE Regulations of the Republic Of Turkey

Ukraine Restriction of Hazardous Substances

The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 № 1057, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment.

Vietnam RoHS

As from December 1, 2012, all products manufactured by MSI comply with Circular 30/2011/TT-BCT temporarily regulating the permitted limits for a number of hazardous substances in electronic and electric products.

Getting Started

Package Contents

• Monitor
• Stand
• Stand Base with Screw
• Power Cord
• HDMI Cable
• DisplayPort Cable
• USB Upstream Cable (to enable the USB ports on the monitor)
• Quick Start Guide
• Warranty Card
• User Manual

* Contact your place of purchase or local distributor if any of the items is damaged or missing.

* Package contents may vary by country.

Installing the Monitor Stand (Optional)

Optix MAG241C/ MAG271C

1. Lay the monitor on a reliable flat surface.
2. Connect the base to the stand.
3. Tighten the base screw to secure the base.

[Diagram Description: Visual steps showing how to attach the monitor stand base to the monitor stand arm and secure it with a screw.]

Optix MAG241CR/ MAG271CR

1. Fit the stand to the monitor.
2. Connect the base to the stand.
3. Tighten the base screw to secure the base.

[Diagram Description: Visual steps showing how to attach the monitor stand base to the monitor stand arm and secure it with a screw, similar to the previous model.]

IMPORTANT Place the monitor on a soft, protected surface to avoid scratching the display panel.

Adjusting the Monitor

This monitor is designed to maximize your viewing comfort with its adjustment capabilities such as tilt and lift.

IMPORTANT Avoid touching the display panel when adjusting the monitor.

[Diagram Description: Side view of the monitor stand showing adjustment capabilities. The monitor can be tilted from -5° to 20°. The height can be adjusted up to 130mm.]

Monitor Overview

[Diagram Description: Rear view of the monitor showing ports and a front view showing buttons. Numbered components are: 1. Power Button (front bottom), 2. Navi Key (rear joystick-like control), 3. HDMI 1 Port, 4. HDMI 2 Port, 5. DisplayPort, 6. Headphone Jack, 7. USB 2.0 Type A Downstream Port, 8. USB 2.0 Type A Downstream Port, 9. USB 2.0 Type B Upstream Port (for PC connection), 10. Kensington Lock slot.]

Connecting the Monitor to PC

1. Turn off your computer.
2. Connect the HDMI/DisplayPort cable from the monitor to your computer.
3. Connect the power cord to the monitor power jack. (Figure A)
4. Plug the power cord into the electrical outlet. (Figure B)
5. Turn on the monitor. (Figure C)
6. Select your Input Source at OSD menu and power on the computer.

[Diagram Description: Illustration showing the connection process. A indicates connecting the video cable to the monitor, B indicates plugging the power cord into the wall, and C indicates powering on the monitor.]

OSD Setup

This chapter provides you with essential information on OSD Setup.

IMPORTANT All information is subject to change without prior notice.

Navi Key

The monitor comes with a Navi Key, a multi-directional control that helps navigate the On-Screen Display (OSD) menu.

[Diagram Description: Illustration of the Navi Key control, showing directional inputs (Up, Down, Left, Right) and a central OK button.]

Navi Key Default Settings and Operations

Users may enter the OSD Menu to customize their own Navi Key Hot Keys.

Navi Key Hot Key Options

OSD Setup via Navi Key

Press the Middle button of Navi Key to launch the On-Screen Display (OSD) main menu. Use the Up, Down, Left, Right buttons to tune the desired function menus to suit your personal preferences.

[Diagram Description: Screenshot of the OSD main menu, showing various categories like Gaming, Professional, Image, Input Source, and Setting, with sub-options.]

Gaming Settings

Professional Settings

Image Settings

Input Source

Setting

Appendix

Specifications

[Table Description: Comparison of specifications for Optix MAG241C and Optix MAG271C models, including Size, Curvature, Panel Type, Resolution, Aspect Ratio, Brightness, Contrast Ratio, Refresh Rate, Response Time, Input Interface, I/O ports, View Angles, DCI-P3/sRGB, Surface Treatment, Display Colors, Power Type, Power Consumption, Power Input, Adjustment (Tilt), Kensington Lock, VESA Mounting, Dimensions, Net Weight, and Environment Operating/Storage conditions.]

[Table Description: Comparison of specifications for Optix MAG241CR and Optix MAG271CR models, including Size, Curvature, Panel Type, Resolution, Aspect Ratio, Brightness, Contrast Ratio, Refresh Rate, Response Time, Input Interface, I/O ports, View Angles, DCI-P3/sRGB, Surface Treatment, Display Colors, Power Type, Power Consumption, Power Input, Adjustment (Tilt/Height), Kensington Lock, VESA Mounting, Dimensions, Net Weight, Environment Operating/Storage conditions, and LED Control.]

Preset Display Modes

[Table Description: List of Standard resolutions and their corresponding compatibility (V) with Optix MAG241C/MAG271C and Optix MAG241CR/MAG271CR models via HDMI/DP connection.]

Troubleshooting

The power LED is off.

• Press the monitor power button again.
• Check if the monitor power cable is properly connected.

No image.

• Check if the computer graphics card is properly installed.
• Check if the computer and monitor are connected to electrical outlets and are turned on.
• Check if the monitor signal cable is properly connected.
• The computer may be in Standby mode. Press any key to activate the monitor.

The screen image is not properly sized or centered.

Refer to Preset Display Modes to set the computer to a setting suitable for the monitor to display.

No Plug & Play.

• Check if the monitor power cable is properly connected.
• Check if the monitor signal cable is properly connected.
• Check if the computer and graphics card are Plug & Play compatible.

The icons, font or screen are fuzzy, blurry or have color problems.

• Avoid using any video extension cables.
• Adjust brightness and contrast.
• Adjust RGB color or tune color temperature.
• Check if the monitor signal cable is properly connected.
• Check for bent pins on the signal cable connector.

The monitor starts flickering or shows waves.

• Change the refresh rate to match the capabilities of your monitor.
• Update your graphics card drivers.
• Keep the monitor away from electrical devices that may cause electromagnetic interference (EMI).