MSI Optix Series LCD Monitors

User Manual and Specifications

Introduction

This document provides essential information for setting up and using your MSI Optix Series LCD Monitor. It covers safety instructions, hardware installation, OSD (On-Screen Display) settings, specifications, and troubleshooting.

Note: All information is subject to change without prior notice.

Copyright and Trademarks

Copyright © Micro-Star Int'l Co., Ltd. All rights reserved. MSI and the MSI logo are registered trademarks of Micro-Star Int'l Co., Ltd. Other trademarks and names mentioned herein are the property of their respective owners. MSI does not warrant the accuracy or completeness of this document and reserves the right to make changes without prior notice.

Revision History

Version: V1.0

Date: 2019/06

Technical Support

If you encounter issues not covered in this manual, please contact your point of purchase or a local distributor. For further guidance, visit https://www.msi.com/support/.

Safety Instructions

Read all safety instructions carefully.
Pay attention to all warnings and precautions on the device and in the user manual.
Service should only be performed by qualified technicians.
Keep the user manual for future reference.
Do not place the device in high temperature or humid environments to prevent fire or electric shock.
Place the device on a flat, stable surface.
Ensure the power voltage is within the safe range (100-240V) and properly adjusted before connecting. Do not disable the protective earth pin. Connect to a grounded mains socket.
Unplug the AC power cord when the device is not in use to prevent unnecessary energy consumption.
Do not block ventilation openings to prevent overheating.
Avoid extreme storage temperatures (-20°C to 60°C). Operating temperature is approximately 40°C.
When cleaning, unplug the power cord. Use a soft cloth, not industrial chemicals. Do not allow liquids to enter any openings.
Ensure the power cord is not damaged and not placed under heavy objects.
Keep strong magnetic or electrical objects away from the device.
Seek professional service if the power cord/plug is damaged, liquid has spilled into the device, the device is exposed to moisture, it does not operate correctly, it has been dropped, or appears damaged.

Green Product Features

Reduces energy consumption in use and standby modes.
Limits the use of hazardous substances to the environment and health.
Easy to disassemble and recycle.
Conserves natural resources through recycling.
Extends product lifespan through simple upgrades.
Reduces solid waste production through take-back policies.

Environmental Policy

This product and its components are designed for recycling. Do not discard.
Contact your local dealer for recycling and disposal of used products.
For more recycling information, visit the MSI website to find your nearest dealer.
You can also email gpcontdev@msi.com for information on proper handling, take-back, recycling, and disassembly of MSI products.

Warning: Prolonged viewing may cause vision problems.

Recommendations:

Take a 10-minute break for every 30 minutes of screen time.
Children under 2 years old should not view the screen. For children over 2 years old, limit screen time to less than one hour per day.

CE Certification

This device complies with the requirements of the relevant EU directives, including EMC Directive (2014/30/EU), Low Voltage Directive (2014/35/EU), ErP Directive (2009/125/EC), and RoHS Directive (2011/65/EU). The product has been tested and proven to comply with the harmonized standards for Information Technology Equipment published in the Official Journal of the European Union.

[CE Mark Symbol]

FCC-B Radio Frequency Interference Declaration

This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device causes harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the device and the receiver.
Connect the device to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Shielded interface cables and AC power cords must be used to comply with emission limits.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

[FCC Mark Symbol]

WEEE Declaration

In accordance with the European Union Directive on Waste Electrical and Electronic Equipment (WEEE) enacted on August 13, 2005, "Electrical and Electronic Products" cannot be disposed of as municipal waste. At the end of its product life, the manufacturer is responsible for the recovery of these electronic products.

[WEEE Symbol]

Chemical Information

MSI complies with regulations such as the EU REACH Regulation (European Parliament and Council EC Regulation No. 1907/2006) and provides chemical information on the following website: https://www.msi.com/html/popup/csr/evmtprtt_pcm.html.

1. Getting Started

This section explains the hardware installation procedures. When connecting the device, use an anti-static wrist strap to avoid static electricity and handle the device carefully.

Important Notes:

This illustration is for reference only. The appearance of your purchased monitor may differ.
Do not use sharp objects on the monitor.

1.1 Package Contents

Please check the package contents:

Monitor
Stand
Stand base with screws
Power cord
HDMI cable
DisplayPort cable (Optional)
USB upstream cable (for connecting to the monitor's USB port)
Quick Start Guide
Warranty Card

* If any items are missing or damaged, please contact your dealer or the retailer in your region.

* Provided items may vary by country.

1.2 Monitor Stand Installation (Optional)

For MAG241C/ MAG241CV/ MAG271C/ MAG271CV:

Place the monitor on a stable and flat surface.
Connect the base to the stand.
Secure the base by tightening the screws.

[Illustration showing stand assembly steps 1, 2, 3 with MSI logo visible on stand parts]

For MAG241CP/ MAG241CR/ MAG271CP/ MAG271CR:

Align the stand with the monitor.
Connect the base to the stand.
Secure the base by tightening the screws.

[Illustration showing stand assembly steps 1, 2, 3 with MSI logo visible on stand parts]

Important Note: Place the monitor on a soft surface that can protect the panel to prevent scratches.

1.3 Monitor Adjustment

This monitor is designed for maximum viewing comfort and features adjustment functions such as tilting and lifting.

Important Note: Do not touch the display panel when adjusting the monitor.

[Diagram showing monitor tilt adjustment up to 25 degrees and height adjustment up to 130mm]

Supported Models:

Optix MAG241C, Optix MAG241CR, Optix MAG241CP, Optix MAG241CV
Optix MAG271C, Optix MAG271CR, Optix MAG271CP, Optix MAG271CV

1.4 Monitor Overview

Front View:

1. Power Button: Turns the monitor on/off.

[Diagram showing front of monitor with Power Button labeled '1']

Rear View:

2. Navi Key: Multi-directional control key for OSD navigation.
3. HDMI 1 Port: High-Definition Multimedia Interface.
4. HDMI 2 Port: High-Definition Multimedia Interface.
5. DisplayPort: Digital display interface.
6. Headphone Jack: For audio output.
7. USB 2.0 Type-A Downstream Port: For connecting USB devices.
8. USB 2.0 Type-A Downstream Port: Another port for USB devices.
9. USB 2.0 Type-B Upstream Port: For connecting the monitor to a PC.
10. Kensington Lock: For anti-theft security.

[Diagram showing rear of monitor with ports labeled 1-10]

USB Upstream Cable Usage:

Check the USB upstream cable package. Connect this cable between your PC and the monitor. Once connected, the monitor's Type-A USB downstream ports will be ready for use.

[Diagram showing USB cable connection: PC to Monitor]

1.5 Connecting the Monitor to Your PC

Turn off your computer.
Connect the HDMI/DisplayPort cable from the monitor to your computer. (Figure A)
Connect the power cord to the monitor's power jack. (Figure A)
Plug the power cord into an electrical outlet. (Figure B)
Turn on the monitor. (Figure C)
Select the input source in the OSD menu and turn on your computer.

[Diagram A: Connecting HDMI/DP and Power Cable to Monitor]

[Diagram B: Plugging Power Cord into Wall Outlet]

[Diagram C: Powering on the Monitor]

2. OSD Setup

This section provides essential information for OSD settings. All information is subject to change without prior notice.

2.1 Navi Key

This monitor is equipped with a Navi Key, a multi-directional control key that helps you navigate the OSD (On-Screen Display). The Navi Key allows you to access various functions.

[Diagram showing the Navi Key with directional arrows and an OK button, labeled 'Navi Key']

Navi Key Default Settings:

Navi Key	Shortcut Key (When OSD is OFF)	Function (When OSD is ON)
Center Button	OSD Main Menu	Enter Sub-Menu Confirm selection or setting
Up Button	Game Mode	Confirm selection or enter sub-menu Adjust value upwards
Down Button	Display Mode	Confirm selection or enter sub-menu Adjust value downwards
Left Button	Alarm Clock	Confirm selection or enter sub-menu Cancel preview
Right Button	Input Source	Confirm selection or enter sub-menu Enter sub-menu

Navi Key Shortcut Customization:

You can customize the Navi Key shortcuts via the OSD menu. The following describes the shortcut options:

Navi Key Shortcut Option	Description
Brightness	Press the center button to save value or exit. Use Up/Down buttons to adjust. Press the Left button to cancel preview and exit. Default brightness for FHD is 80.
Refresh Rate	Confirm selection or exit by pressing the center button. Press the Right button to turn ON or Left button to turn OFF the refresh rate.

2.2 Using the Navi Key for OSD Setup

To start the OSD main menu, press the center button of the Navi Key. Use the Up/Down/Left/Right buttons to adjust the desired function menu according to your preference.

[Screenshot of the OSD menu showing various options like Game Mode, Brightness, Input Source, etc., with Navi Key controls indicated]

Game Mode:

1st Level Menu	2nd/3rd Level Menu	Description
Game Mode	User	Default mode. Allows user adjustment of all settings.
	FPS	Allows adjustment of all settings except Black Tuner, Image Enhancement, Brightness, and Contrast.
	Racing	Allows adjustment of all settings except Image Enhancement, Brightness, and Contrast.
	RTS	Allows adjustment of all settings except Image Enhancement, Brightness, and Contrast.
	RPG	Allows adjustment of all settings except Brightness, Contrast, Black Tuner, and Image Enhancement.
Black Tuner	0-20	Use Up/Down buttons to select and preview mode effects. Press the center button to confirm and apply the mode type. Adjust values using Up or Down buttons. This function can improve backlight brightness and is recommended for FPS gaming.

Response Time:

1st Level Menu	2nd/3rd Level Menu	Description
Response Time	Normal	Allows adjustment of response time in any mode.
Response Time	Fast	When Response Time is set to Fast for a minimum 75Hz refresh rate, Anti-Motion Blur is automatically enabled. The "Fastest" option is disabled when the refresh rate is below 75Hz. Recommended for FPS and Racing games.
Anti-Motion Blur	(Off)	Brightness cannot be adjusted when Anti-Motion Blur is ON. When Response Time is set to Fast for a minimum 75Hz refresh rate, Anti-Motion Blur is automatically enabled. When the refresh rate is below 75Hz, Anti-Motion Blur cannot be enabled, and Response Time cannot be set to Fast. When Anti-Motion Blur is enabled, HDCR is greyed out and cannot be activated. Recommended for Movie, FPS, and Racing games. Anti-Motion Blur is disabled when FreeSync is enabled.
Anti-Motion Blur	(On)
Refresh Rate	Position	Allows adjustment of refresh rate in any mode. Default refresh rate position is bottom-left. Position can be adjusted in the OSD menu. Confirm and apply the refresh rate position by pressing the center button. This monitor operates according to the refresh rates preset by the operating system.
Alarm Clock	Position	Allows adjustment of the alarm clock in any mode. Press the center button to activate the timer after setting the time. Default alarm clock position is top-left. You can select your own position.
Screen Assistance	None	Allows adjustment of screen assistance in any mode. Default is None.

FreeSync:

FreeSync helps prevent screen tearing. HDMI default is ON but greyed out (cannot be changed). DisplayPort default is ON, and can be toggled ON/OFF for any mode, resolution, input source, or refresh rate. FreeSync disables Anti-Motion Blur when enabled.

Profile:

1st Level Menu	2nd Level Menu	Description
Profile Mode	User	Default mode. Allows user adjustment of all settings.
	Reader	Allows adjustment of all settings except Brightness, Eye Saver, and Contrast.
	Movie	Allows adjustment of all settings except Image Enhancement, Brightness, and Contrast.
	Designer	Allows adjustment of all settings except Black Tuner, Brightness, and Contrast.
Eye Saver	(Off)	Eye Saver protects your eyes from blue light. Enabling this feature adjusts the screen color temperature to be warmer. Eye Saver can be adjusted in any mode. If Profile Mode is set to Reader, Eye Saver must be enabled.
Eye Saver	(On)
HDCR	(Off)	HDCR default is OFF. HDCR can be adjusted in any mode. HDCR enhances image contrast for better image quality. When HDCR is set to ON, Brightness is greyed out. HDCR and Anti-Motion Blur cannot be enabled simultaneously. HDCR cannot be enabled when Anti-Motion Blur is active, and Response Time cannot be set to Fast.
HDCR	(On)

Image Enhancement:

Image Enhancement improves image edges for sharper details. Can be adjusted in any mode.

1st Level Menu	2nd/3rd Level Menu	Description
Brightness	0-100	Default brightness is 80. Brightness can be adjusted in User, RTS, RPG, and Reader modes. Brightness is disabled when Anti-Motion Blur and HDCR are enabled.
	Contrast	0-100	Default contrast is 80. Contrast can be adjusted in any mode.
	Sharpness	0-5	Default sharpness is 0. Sharpness can be adjusted in any mode. Sharpness improves image clarity and detail.
	Color Temperature	Cool, Normal, Warm, User	Default color temperature is Normal. Use Up/Down buttons to select and preview mode effects. Press the center button to confirm and apply the mode type. User mode allows adjustment of color temperature. Default for User mode is 50/50/50.
	Screen Size	4:3, 16:9	Default screen size is 16:9. Screen size can be adjusted for any mode, resolution, or refresh rate.

Input Source:

Allows adjustment of input source in any mode.

1st Level Menu	Input Source
HDMI1
HDMI2
DP

Navi Key:

1st Level Menu	2nd Level Menu	Description
Up	Game Mode	Default for Up button is Game Mode. Default for Down button is Screen Assistance. Default for Left button is Alarm Clock. Default for Right button is Input Source. All Navi Key items can be adjusted via the OSD menu.
Down	Screen Assistance
Left	Alarm Clock
Right	Input Source

2.3 Settings

1st Level Menu	2nd Level Menu	Description
Language	Traditional Chinese, English, French, German, Italian, Spanish, Korean, Japanese, Russian, Portuguese, Simplified Chinese, Thai, Bahasa Indonesia, Hindi, Turkish, Farsi, Vietnamese, Hebrew, Bengali, Arabic, (More languages coming soon)	Factory default language is English. Confirm and apply language settings by pressing the center button. Language is an independent setting item. User-defined language settings override factory defaults. If the user sets Reset to Yes, the language will not change.
Language	Transparency	0-5	Default transparency is 0. Transparency can be adjusted in any mode.
OSD Time Out	5-30s	Default OSD time out is 20 seconds. OSD time out can be adjusted in any mode.
RGB LED	Off, On	Default RGB LED is On. RGB LED can be set to On or Off (Exclusive to MAG241CR and MAG271CR).
Reset	Yes, No	Allows resetting to original OSD defaults in any mode.

Appendix

Important Note: All information is subject to change without prior notice.

A.1 Specifications

MAG241 Series (MAG241C, MAG241CV, MAG241CP, MAG241CR)

Model	MAG241C / MAG241CV	MAG241CP / MAG241CR
Size	23.6 inch	23.6 inch
Curvature	1500R	1500R
Panel Type	VA
Resolution	1920 x 1080 @144Hz
Aspect Ratio	16:9
Brightness (nits)	300 (max)
Contrast Ratio	3000:1
Refresh Rate	144Hz
Response Time	1ms (MPRT)
Input Interface	HDMI 2 ports, DP 1 port
I/O Ports	USB 2.0 Type-A 2 ports (Rear) USB 2.0 Type-B 1 port (For PC to Monitor connection) Digital Audio Output 1 port
Viewing Angle	178°(H), 178°(V)
DCI-P3/sRGB	90%/115%
Surface Treatment	Anti-glare
Display Colors	16.7M
Power Type	Internal Power
Power Consumption (Typical)	45W	47W
Input Power	100~240Vac, 50~60Hz, 1.5A
Adjustment (Tilt)	-5°~20°
Adjustment (Height)	N/A
Kensington Lock	Yes
VESA Mounting	Plate Type: 100 x 100 mm Screw Type: M4x10 mm Thread Diameter: 4 mm Thread Pitch: 0.7 mm Thread Length: 10 mm
Dimensions (W x H x D)	536.4 x 411.5 x 225.2 mm	536.4 x 531.2 x 231.2 mm (max)
Net Weight	4.2 kg (net), 6.4 kg (gross)	5.1 kg (net), 7.3 kg (gross)
Environment (Operating)	Temperature: 0°C ~ 40°C Humidity: 20% ~ 90%, Non-condensing Altitude: 0 ~ 5000m
Environment (Storage)	Temperature: -20°C ~ 60°C Humidity: 10% ~ 90%, Non-condensing
LED Control	Mystic Light LED Support (RGB LED) (MAG241CR/ MAG271CR)

MAG271 Series (MAG271C, MAG271CV, MAG271CP, MAG271CR)

Model	MAG271C / MAG271CV	MAG271CP / MAG271CR
Size	27 inch	27 inch
Curvature	1800R	1800R
Panel Type	VA
Resolution	1920 x 1080 @144Hz
Aspect Ratio	16:9
Brightness (nits)	300 (max)
Contrast Ratio	3000:1
Refresh Rate	144Hz
Response Time	1ms (MPRT)
Input Interface	HDMI 2 ports, DP 1 port
I/O Ports	USB 2.0 Type-A 2 ports (Rear) USB 2.0 Type-B 1 port (For PC to Monitor connection) Digital Audio Output 1 port
Viewing Angle	178°(H), 178°(V)
DCI-P3/sRGB	90%/115%
Surface Treatment	Anti-glare
Display Colors	16.7M
Power Type	Internal Power
Power Consumption (Typical)	55W	57W
Input Power	100~240Vac, 50~60Hz, 1.5A
Adjustment (Tilt)	-5°~20°
Adjustment (Height)	0 ~ 130mm
Kensington Lock	Yes
VESA Mounting	Plate Type: 100 x 100 mm Screw Type: M4x10 mm Thread Diameter: 4 mm Thread Pitch: 0.7 mm Thread Length: 10 mm
Dimensions (W x H x D)	612.0 x 451.8 x 225.2 mm	612.0 x 560.0 x 266.5 mm (max)
Net Weight	5.6 kg (net), 8.0 kg (gross)	6.4 kg (net), 9.1 kg (gross)
Environment (Operating)	Temperature: 0°C ~ 40°C Humidity: 20% ~ 90%, Non-condensing Altitude: 0 ~ 5000m
Environment (Storage)	Temperature: -20°C ~ 60°C Humidity: 10% ~ 90%, Non-condensing
LED Control	Mystic Light LED Support (RGB LED) (MAG241CR/ MAG271CR)

A.2 Preset Display Modes

This table lists the preset display modes supported by the monitors via HDMI/DP connections.

Resolution	MAG241 Series		MAG271 Series
Resolution	MAG241C/CP/CR/CV	HDMI/DP	MAG271C/CP/CR/CV	HDMI/DP
VGA	640x480 @60Hz	V	640x480 @60Hz	V
	640x480 @67Hz	V	640x480 @67Hz	V
	640x480 @72Hz	V	640x480 @72Hz	V
	640x480 @75Hz	V	640x480 @75Hz	V
Dos-Mode	720x400@70Hz	V	720x400@70Hz	V
SVGA	800x600 @56Hz	V	800x600 @56Hz	V
	800x600 @60Hz	V	800x600 @60Hz	V
	800x600 @72Hz	V	800x600 @72Hz	V
	800x600 @75Hz	V	800x600 @75Hz	V
XGA	1024x768 @60Hz	V	1024x768 @60Hz	V
	1024x768 @70Hz	V	1024x768 @70Hz	V
	1024x768 @75Hz	V	1024x768 @75Hz	V
XGA+	1152x864 @75Hz	V	1152x864 @75Hz	V
SXGA	1280x1024 @60Hz	V	1280x1024 @60Hz	V
	1280x1024 @75Hz	V	1280x1024 @75Hz	V
WXGA	1280x720 @60Hz	V	1280x720 @60Hz	V
VESA	1280x960 @60Hz	V	1280x960 @60Hz	V
SDTV	640x480P @60Hz	V	640x480P @60Hz	V
	720x480P @60Hz	V	720x480P @60Hz	V
	720x576P @50Hz	V	720x576P @50Hz	V
	1440x480P @60HZ	V	1440x480P @60HZ	V
	1440x576P @50HZ	V	1440x576P @50HZ	V
HDTV	1280x720P @50Hz	V	1280x720P @50Hz	V
	1280x720P @60Hz	V	1280x720P @60Hz	V
	1920x1080P @50Hz	V	1920x1080P @50Hz	V
	1920x1080P @60HZ	V	1920x1080P @60HZ	V
WXGA+	1440x900 @60Hz	V	1440x900 @60Hz	V
WSXGA+	1680x1050 @60Hz	V	1680x1050 @60Hz	V
Full HD	1920x1080 @60Hz	V	1920x1080 @60Hz	V
	1920x1080 @120Hz	V	1920x1080 @120Hz	V
	1920x1080 @144Hz	V	1920x1080 @144Hz	V

A.3 Troubleshooting

Power LED is OFF:

Press the monitor power button again.
Ensure the monitor power cable is properly connected.

No Image Appears:

Verify that the computer's graphics card is properly installed.
Ensure the computer and monitor are connected to the power outlet and powered on.
Check if the monitor signal cable is properly connected.
The computer may be in standby mode. Press any key to wake the monitor.

Screen Image Size is Incorrect or Not Centered:

Refer to the Preset Display Modes section to configure the computer appropriately for the monitor's display.

Plug and Play Does Not Work:

Ensure the monitor power cable is properly connected.
Ensure the monitor signal cable is properly connected.
Verify that your computer and graphics card are Plug and Play compatible.

Icons, Fonts, or Screen are Blurry or Colors are Abnormal:

Do not use video extension cables.
Adjust Brightness and Contrast.
Adjust RGB color or color temperature.
Ensure the monitor signal cable is properly connected.
Check for bent pins on the signal cable connector.

Monitor Flickers or Shows Wave Patterns:

Change the refresh rate to match the monitor's performance.
Update the graphics card drivers.
Keep the monitor away from electrical devices that may cause EMI (Electromagnetic Interference).

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